Competencies based on the Performance Management Catalog

Competency descriptions: Competency groups listed in bold letters with individual components of the group following each group.

Accountability: Accept personal responsibility for the quality and timeliness of work. Can be relied upon to achieve excellent results with little need for oversight.
Productivity: Meet productivity standards, deadlines and work schedules.
Goal measurement: Understand, communicate and measure goals accurately.
Focus: Stay focused on tasks in spite of distractions and interruptions.
Time efficiency: Make the best use of available time and resources.
Balance quality & deadlines: Appropriately balance quality of work with ability to meet deadlines.
Bottom line: Clearly see the “bottom line” of customer expectations and ensure that work products meet that bottom line.
Acknowledge & correct mistakes: Do not make excuses for errors or problems; acknowledge and correct mistakes.
Assume responsibility: Do not attempt to diffuse blame for not meeting expectations; face up to problems with people quickly and directly.
Adaptability/Flexibility: Adapt easily to changing business needs, conditions and work responsibilities. Adapt approach, goals and methods to achieve successful solutions and results in dynamic situations.
Anticipate change need: Anticipate and effectively communicate need for change.
Alternatives: Identify and provide different alternatives to reach a given end.
Strategies/tactics: Develop new strategies or tactics if current ones are ineffective.
Reduce concern about change: Manage and implement change in a way that reduces the concern experienced by others.
Accept change: Cope well and help others deal with the ongoing demands of change; proactively embrace change as a way to accomplish goals more effectively; see the benefit and inspire others to accept