...consulting business unit, supporting various professional services, primarily software implementations. I recently joined the company as Operations Manager. The company has made a strategic change in its product portfolio, moving from its traditional on-premise to a cloud-based delivery model. The implications are that the business unit must expand the breadth of its offering beyond traditional implementation services to advisory services, covering architecture, road-mapping and cloud transitions. Considering this significant change and the resultant skills shift required across roles and content areas, learning and development (L&D) is identified as a focus area....
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