The Nightingale Community Hospital is anticipating an audit from the joint Commission in the next 13 months to come and they are preparing to perform well in the audit. The hospital will focus on improving its communication process. The purpose of communication in healthcare setting is to disseminate information about the patient and what needs to be done because the patient is releasing decision making ability and safety into the control and care to the doctor. Communication is very vital because it will determine the outcome of the procedure. Communication has been a big problem in health care organization they certainly contribute to 80% of serious medical error. This action plan is going to identify areas that are non-compliant and provide a plan of correction. The purpose of this visit is to determine whether NCH is compliant with the standard set by The Joint Commission. Hospital should comply with the Joint Commission standard to keep patient and staff safe and as well as maintain the quality of care. Communication is very important in healthcare because it improves patient care and the quality of care.
NCH core values focuses on safety, community, teamwork and accountability for every patient at the point of admission to discharge. In preparation for the audit the NCH will evaluate …show more content…
At a minimum these items include the following: Relevant documentation (for example, nursing and pre-anesthesia assessment.) Labeled diagnostic and radiology test results. The current Nightingale Community Hospital pre-procedure hand off there is a line to be marked stating patient seen by Anesthesia including the last vital signs that were taken as well as time. There is nothing addressing assessment. There is a line item for test requested, but not line for test results. There is no space to check to make sure the Anesthesia assessment has been