...1. Define organizational culture and discuss its three layers. Organizational culture represents the shared assumptions that a group holds. It influences employees' perceptions and behavior at work. The three layers of organizational culture include observable artifacts, espoused values, and basic assumptions. Artifacts are the physical manifestations of an organization's culture. Espoused values represent the explicitly stated values and norms that are preferred by an organization. Basic underlying assumptions are unobservable and represent the core of organizational culture. 2. Discuss the difference between espoused and enacted values. Espoused values represent the explicitly stated values and norms that are preferred by an organization. Enacted values, in contrast, reflect the values and norms that actually are exhibited or converted into employee behavior. Employees become cynical when management espouses one set of values and norms and then behaves in an inconsistent fashion. Chapter Scan Corporate cultures provide identifying characteristics and values for organizational members to appreciate and learn. Cultures are distinguished by artifacts, values, and basic assumptions. The socialization process is the entry stage in an organization that provides clues about its culture. Cultures are difficult to change, yet change is necessary in some instances for survival. Organizations need an adaptive culture in order to respond effectively to the...
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...A STUDY ON THE EMPLOYABILITY AND ATTITUDE OF EMPLOYERS, TOWARDS EMPLOYING EX-PRISONERS AND EX-OFFENDERS AS PERCEIVED BY HUMAN RESOURCE MANAGERS IN ORTIGAS PASIG CITY Prepared By: Ms. Marilyn Dimaculangan CHAPTER I THE PROBLEM AND ITS BACKGROUND INTRODUCTION It is well known that employment is an important need of most individuals; it provides income, social connection, and feelings of societal contribution and self worth. What may be less well known are the barriers to employment faced by those with criminal record, the challenges faced by employers in hiring ex-offenders and what can be done to facilitate employment opportunities as record numbers of people transition from incarceration to the community. A great number of employers are reluctant to hire individuals with a criminal past citing lack of skills and work history, untrustworthiness, and fear of liability for negligent hiring, among other things. Employers use of criminal history background checks over the past decades and they are less willing to hire ex-offenders that any other advantaged group. Their willingness to hire ex-prisoners varies according to the industry and position, the type and severity of offense committed by applicant and work experience since release. Employers are not always consistent in what they say versus what they do when it comes to hiring former offenders and prisoners Jail is a synonym for prison, especially when the facility is of a similar size as a prison. As with prisons...
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...present in every continent Welcome to BPP Learning Media At BPP Learning Media, we seek to inspire, enthuse and guide people from all walks of life on every step of their educational journey. We have a passion for imparting knowledge and improving lives through education. The fact you are reading our publications catalogue tells us you share that passion. Together, we can work to improve life and career aspirations across the world. The trusted publishing partner From our beginnings over 35 years ago, BPP Learning Media has become the benchmark for quality in professional education study materials. Today, tutors and students in more than 188 countries worldwide look to us as an essential support for success in accountancy, tax, financial services, business, management, marketing and medical exams. So trusted are our materials that...
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...stresses in my life right now? • Are these stresses caused by people or things? • How have you attempted to manage these stresses? By avoiding them? By confronting them? • Using substances? • Have you ever given any thought to developing several, positive methods for stress management that could be effectively and safely used when the need arises? What is Stress? Stress is commonplace in the lives of college students. Learning to deal with stress means learning to understand what stress is, identifying common sources, and then practicing some method of stress reduction on a regular basis. Everyone has some method(s) for dealing with stress. Sometimes the methods we use for dealing with stress are productive: meditation, exercise, and listening to our favorite music would be examples. But sometimes the methods we choose are not so positive: alcohol abuse, smoking and overeating would be examples. Though these negative stress management tools to tend to work in the short term, in the long term they will have other negative health effects. It is best to find stress management tools that will have beneficial, positive health effects in...
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...------------------------------------------------- * ------------------------------------------------- Submissions ------------------------------------------------- * ------------------------------------------------- Archive ------------------------------------------------- * ------------------------------------------------- Search RESEARCH AND PRACTICE IN HUMAN RESOURCE MANAGEMENT * Volume 3: Issue 1 * Editorial * Regular Papers * Practitioner Focus * Reviews ------------------------------------------------- Highlight, copy & paste to cite: ------------------------------------------------- ------------------------------------------------- http://rphrm.curtin.edu.au/1995/issue1/banking.html Wilkinson, A., (1995). Towards HRM? A Case Study from Banking, Research and Practice in Human Resource Management, 3(1), 97-115. Towards HRM? A Case Study from Banking Adrian Wilkinson Abstract ------------------------------------------------- HRM has been much talked about and written about in recent years. For some, it heralds a new age where human resource issues at last become significant in the consideration of business strategy, and HRpractitioners at last attain a place in the sun. However, much of the debate has been conducted in purely theoretical terms covering HRM definitions and meanings. But, what is happening on the ground? Are HRMideas changing policies? Are policies translated into...
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...The IUCN Anti-Fraud Policy February 2008 – Version 1.0 Office of the Director General The World Conservation Union Rue Mauverney 28 1196 Gland, Switzerland Tel: +41 22 999 0296 Fax: +41 22 999 0029 www.iucn.org Policy Version Control and Document History: The IUCN Anti-Fraud Policy Title Version Source language Published in French under the title Published in Spanish under the title Responsible Unit Developed by Subject (Taxonomy) Date approved Approved by Applicable to Purpose IUCN Anti – Fraud Policy 1.0 released February 2008 English Politique de l’UICN de lutte contre la fraude Política para la Prevención de Fraudes de la UICN Office of the Director General IUCN Oversight Unit Fraud, Internal Control, Risk Management November 2007 Director General and Global Management Team All IUCN Staff Members world-wide The aim of the IUCN Anti-Fraud Policy is to safeguard the reputation and financial viability of IUCN through improved management of fraud risk. It sets out explicit steps to be taken in response to reported or suspected fraud, as well as measures that will be taken to prevent or minimize the risk of fraud. IUCN Internal Control Policy Framework COSO Standards IUCN Code of Conduct and Professional Ethics for the Secretariat Sent to all staff members world-wide, available on the IUCN Knowledge Network (intranet), provided for information to all partner organizations and suppliers with contracts with IUCN, and available publicly on request. Is part of Conforms...
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...and differing perspectives of the Officer’s trinity. INTRODUCTION There is a plethora of literature on leadership, management and command. In the civilian (business) market, there are – literally – thousands of books on leadership; management; and leadership and management as a ‘dual’ concept. However, there are no books in the business market on what the military call ‘command’.[i] In contrast, in the military domain, there are an equal amount of books on leadership; command; and leadership and command together. However, very little has been written – to date – about military management; this represents a very serious limitation. New business practices and performance management systems now require capable senior managers and leaders and private sector organizations have found clear strategic benefit in providing a structured approach to the developmental needs of senior executives. Although it is recognized that leadership, management and command are closely related (especially in the military environment), comparatively little has been written on the nature and practice on the 3 subjects as ‘a state of being three’. This view has also been recognised in the recent Defence Training Review Report where it states: “The pressures of limited resources and increased accountability have placed new demands on Ministry of Defence leaders, as has the challenge of leading a more diverse workforce…in parallel, our studies showed that we must do more to prepare...
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...MAPP Message- what you want your audience to know (information), make it clear, make the message simple; break it down. You want people to believe, sell people on an idea. Audience- think of your audience first then think about how you are going to portray your message. Purpose- what do you want your audience to do and you are doing it. Presentation- is almost always a physical thing. What is public relations? Public Relations- is the management function that identifies, established and maintains mutually beneficial relationships between an organization and the various publics on whom its success or failure depends. * Communication can be external and internal. Keywords: Deliberate Planned Performance Public Interest Two-way Management function Challenges * PR is multifaceted Global * An estimated 3 million people practice public relations world wide Definitions * A number of definitions; often defined as publicity in a newspaper, television interview, or red carpet events Learning the ROPES Research-identifying and learning the client, what their problem is, and what there is. Objectives- Setting objectives to solve your problem. Programming- Planning out how you’re going to do the project. Evaluation- how you adjust and making sure you are addressing the objectives. Stewardship- Making sure it all flows together. Areas of public relations: Counseling Research Media relations Publicity Employee/member relations Community...
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...Organizational dynamics and employee attitude | An Indian IT industry Perspective | | | | | | | Contents | Page No. | Introduction | 2 | Organizational design and change in employee outlooks | 3 | Motivation Impact | 5 | Reward system as a driver | 7 | Diversity of Groups & teams | 9 | Stress | 12 | Bibliography | 15 | Introduction Organisational design is the alignment of structure, process, rewards, metrics and talent with the strategy of the business. Companies must assess the competencies needed and the established collaborative structures linking the organization together, and must devise a system for stimulating the demand for solutions, with informed expectations. Organizational dynamics refers to the interaction of different factors that define the organization and how it reacts to changes at a broad level . Employee attitude is dependent on the changes that keep taking place in an organization. The perception of the employees about an organization is ever changing and thus an amiable atmosphere needs to be created for people to work and contribute in the best possible way . This study is focussed on the impact of organizational behaviour in context of the Indian IT industry. We as a group have chosen this topic because all of us have prior work experience in the IT sector and we could easily relate it to the concepts that we studied. Organisational Design and change in employee attitude Organisational design is the alignment...
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...Manama, Kingdom of Bahrain Tel: 973-3838-3411 E-mail: ajalal@ahliauniversity.edu.bh Received: February 25, 2011 Accepted: March 22, 2011 doi:10.5539/ijbm.v6n8p216 Abstract Recently, Knowledge Management System acquires high attention in all sectors, since it is a valuable instrument in improving performance. In this study, an explanatory research on evaluating knowledge management systems will be conducted for the Central Bank of Bahrain (CBB) based on a survey of decision makers working in the Central Bank of Bahrain (CBB). It is our intention to evaluate the impact of implementing the knowledge management system on decision making by evaluating the impact of the knowledge key factors which are the information technology infrastructure, human resource, knowledge sharing and the culture of the organization. The study investigates the relationship between knowledge management and decision making. It reveals that the knowledge management factors are crucial indicators which need to be effectively implemented to make success decisions. Keywords: Knowledge management system, Decision making process, Business performance 1. Introduction Businesses have witnessed a fast motivation of the governments toward enhancing and improving the knowledge management. Therefore, it becomes an important theme at many large business firms towards greater transparency as well as...
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...Energizers Ideas to enliven your huddle Contributed by employees of Citibank Singapore Table of Contents Service Value # 1 – Make Each Interaction Personal ................................................. 6 Energizer: Hebrew Numerology ................................................................................... 6 Energizer: Brain Teaser ............................................................................................... 9 Energizer: Human Treasure Hunt............................................................................... 10 Energizer: Secret Hat Trick ........................................................................................ 11 Energizer: Accentuate the Positive............................................................................. 11 Energizer: Name Game.............................................................................................. 11 Energizer: Heart to Heart ........................................................................................... 11 Energizer: Guess my Body Language ........................................................................ 11 Energizer: How to Say Hello in Different Languages ................................................. 12 Energizer: Good Morning Game ................................................................................ 12 Service Value # 2 – Maintain A Professional Image ................................................. 14 Energizer: You Look...
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...HUMAN RESOURCES MANUAL CONTENTS SECTION 1. INTRODUCTION 1-1 1-2 2. EMPLOYMENT 2-1 2-2 2-3 2-4 2-5 2-6 2-7 2-8 3. Hours of Work Rest Days Public Holidays Typhoon Arrangements Rainstorm Warning Arrangements REMUNERATION 4-1 4-2 4-3 5. Employment Policy Manpower Plan & Control Recruitment Probationary Period Transfer Promotion Termination Retirement WORK SCHEDULE 3-1 3-2 3-3 3-4 3-5 4. Purpose of the Manual Human Resources Philosophy Salary Policy Pay Review Job Related Payments & Reimbursements BENEFITS 5-1 5-2 5-3 5-4 5-5 5-6 5-7 5-8 Leave Provident Fund Group Medical Insurance Scheme Group Dental Insurance Scheme Group Life & Personal Accident Insurance Schemes Employees' Compensation Insurance Scheme Business Travel Insurance Scheme Medical Check-up 6. PERFORMANCE DEVELOPMENT 7. TRAINING & DEVELOPMENT 7-1 7-2 7-3 Training & Development Guidelines Examination Fee Reimbursement Professional Membership Fee Reimbursement HUMAN RESOURCES MANUAL CONTENTS SECTION 8. STAFF RELATIONS & COMMUNICATION 8-1 8-2 8-3 9. SAFETY & HEALTH 9-1 9-2 10. 10-2 10-3 10-4 10-5 Purpose Staff Record Staff Card Company Property Use of Personal Computer Use of Telephone Employment of Family Members Contact with the Media Delivery of Speeches or Lectures Arrangement of Honorarium Rewarded for Delivery of Speeches or Lectures Behaviour in Public Attire ...
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...INSTRUCTOR GUIDE Human Anatomy & Physiology Laboratory Manual MAIN VERSION, Eighth Edition Update CAT VERSION, Ninth Edition Update FETAL PIG VERSION, Ninth Edition Update ELAINE N. MARIEB, R.N., Ph.D Holyoke Community College SUSAN T. BAXLEY, M.A. Troy University, Montgomery Campus NANCY G. KINCAID, Ph.D Troy University, Montgomery Campus PhysioEx™ Exercises authored by Peter Z. Zao, North Idaho College Timothy Stabler, Indiana University Northwest Lori Smith, American River College Greta Peterson, Middlesex Community College Andrew Lokuta, University of Wisconsin—Madison San Francisco • Boston • New York Cape Town • Hong Kong • London • Madrid • Mexico City Montreal • Munich • Paris • Singapore • Sydney • Tokyo • Toronto Editor-in-Chief: Serina Beauparlant Project Editor: Sabrina Larson PhysioEx Project Editor: Erik Fortier Editorial Assistant: Nicole Graziano Managing Editor: Wendy Earl Production Editor: Leslie Austin Composition: Cecelia G. Morales Cover Design: Riezebos Holzbaur Design Group Senior Manufacturing Buyer: Stacey Weinberger Marketing Manager: Gordon Lee Copyright © 2009 Pearson Education, Inc., publishing as Pearson Benjamin Cummings, 1301 Sansome St., San Francisco, CA 94111. All rights reserved. Manufactured in the United States of America. This publication is protected by Copyright and permission should be obtained from the publisher prior to any prohibited reproduction, storage in a retrieval system, or transmission in any form or by any means...
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...SCHOOL MANAGEMENT MANUAL For Rectors of State Secondary Schools POLICIES, PROCEDURES & GUIDELINES ON SCHOOL MANAGEMENT ISSUES School Management Division MINISTRY OF EDUCATION, CULTURE AND HUMAN RESOURCES © August 2009 TABLE OF CONTENTS PREFACE FOREWORD Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Chapter 6 Chapter 7 Chapter 8 Chapter 9 Chapter 10 ii iii 1 11 19 27 41 47 55 67 75 85 THE ORGANISATION STRUCTURE MANAGING THE SYSTEM COMMUNICATION DISCIPLINE STUDENTS: ADMINISTRATIVE ISSUES TOWARDS QUALITY TEACHING AND LEARNING MANAGING HUMAN RESOURCES MANAGING ASSETS, STORES AND FINANCE SAFETY AND SECURITY AT SCHOOL MISCELLANEOUS ISSUES MANAGING THE SYSTEM 3 i PREFACE Rectors, as Heads of School, are expected to exemplify good leadership and management techniques, very often, in conditions of uncertainty. The social system of the school comprising staff, students as well as the Community of parents at large, looks up to the Rector for leadership and an inclusive atmosphere. While the School Development Plan is available in all institutions as an indication of the direction to follow, the Rector needs support and resources to make critical decisions on a day-to-day basis. These decisions may well relate to pedagogical matters as much as to disciplinary cases. Nevertheless, it is also vital to understand that a Head of School cannot do it alone. He/ She will have to resort to some delegation of responsibility and especially know when and how to do it...
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...i FACTORS LIMITING EFFECTIVE IMPLEMENTATION OF TRAINING PROGRAMMES IN PARASTATAL ORGANIZATIONS IN TANZANIA: A CASE STUDY OF TANZANIA ELECTRIC SUPPLY COMPANY LIMITED, DAR-ES-SALAAM AND COAST ZONE IGNATIUS SHENGENA MNDEME A DISSERTATION SUBMITED IN PARTIAL FULFILMENT OF THE REQUIREMENTS FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION (HUMAN RESOURCES MANAGEMENT) OF THE OPEN UNIVERSITY OF TANZANIA 2011 CERTIFICATION I, the undersigned certify that I have read and hereby recommend for acceptance by the Open University of Tanzania a dissertation entitled, “Factors limiting implementation of Training Programmes in Parastatal Organizations in Tanzania: A case study of Tanzania Electric Supply Company Limited, Dar-es-salaam and Coastal Zone”. In partial fulfillment for the requirements for the Degree of Master of Business Administration (Human Resource Management). Supervisor…………………………………… Dr. Chacha Matoka Date………………………………………….. iii COPYRIGHT No part of this dissertation may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise without the prior permission of the author or the Open University of Tanzania in that behalf. iv DECLARATION I, Ignatius Shengena Mndeme, declare that this dissertation is my own original work and has not been submitted for a similar degree at any other University. Signature ……………………………. Date ………………………… v ...
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