...Cultural Competency Assessment Cultural Competency Assessment Cultural competency is a combination of attitudes, behaviors, and policies that creates a system within an organization or among groups. It allows people to work together effectively in cross-cultural, diverse situations. Culture is the pattern of behaviors that includes a person’s actions, thoughts, communications, beliefs, values, language, and institutions of social, ethnic, racial, and religious groups. Competence determines whether a person can function effectively as an individual, group, or organization within the context of the cultural behaviors, beliefs, and needs of clients and the communities in which he or she resides (Sutton, 2000). America is considered the “the melting pot” because of the culturally diverse communities we live, work, and play in. Importance of Cultural Competence America is a combination of diverse race and cultures, such as White, Asian, Native American, African American, Hispanic, and many others. Although every culture has created a new way of life in the 21st Century, each group has preserved values and beliefs from his or her original culture. Human service professionals need to provide services with objective, nonjudgmental, knowledgeable, open-mindedness, and the williness to understand the needs of each client. For example, a human service professional not aware of the Native American Child Welfare Policies may remove a child from his or her tribal family, and place that...
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...Cynthia Hughes QI Plan Part 1 Introduction Performance improvement plans are tools organizations can use to identify areas where employees are lacking in their performance. These plans can also establish detailed steps employees can follow to boost their ability to meet expected performance standards in the department they work in to help the organization reach their goal. The ultimate goal of a quality improvement plan is to enable an employee to reach their best performance level, which is key to any business reaching optimum performance and ensuring they are abiding by the rules and regulation that govern their organization. In this paper, I will create a plan for an organization and I will describe the data needed to monitor improvement. I will identify and describe at least three data collection tools I can use to collect performance information. I will also Research at least two tools that measure and display the QI data that can be gathered with the data collection tools. The Organization and Issues Aurora Health Care is an integrated, not-for-profit, and all-for-people health care provider serving communities throughout eastern Wisconsin and northern Illinois. Our approach keeps people in our minds and at the heart of everything we do. We treat each person as a person, not as a patient, an illness or an appointment. Today we serve communities throughout eastern Wisconsin and northern Illinois, with 15 hospitals, more than 150 clinics and 70 pharmacies in 30 communities...
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... search NIOSH logo The National Institute for Occupational Safety and Health (NIOSH) is the U.S. federal agency responsible for conducting research and making recommendations for the prevention of work-related injury and illness. NIOSH is part of the Centers for Disease Control and Prevention (CDC) within the U.S. Department of Health and Human Services. NIOSH is headquartered in Washington, D.C., with research laboratories and offices in Cincinnati, Ohio; Morgantown, West Virginia; Pittsburgh, Pennsylvania; Denver, Colorado; Anchorage, Alaska; Spokane, Washington; and Atlanta, Georgia.[1] NIOSH is a professionally diverse organization with a staff of 1,400 people representing a wide range of disciplines including epidemiology, medicine, industrial hygiene, safety, psychology, engineering, chemistry, and statistics. The director of NIOSH is John Howard. The Occupational Safety and Health Act, signed by President Richard M. Nixon, on December 29, 1970, created both NIOSH and the Occupational Safety and Health Administration (OSHA). NIOSH was established to help ensure safe and healthful working conditions by providing research, information, education, and training in the field of occupational safety and health. NIOSH provides national and world leadership to prevent work-related illness, injury, disability, and death by gathering information, conducting scientific research, and translating the knowledge gained into products and services.[2] Contents [hide] * 1 Strategic...
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...that people are willing to speak with someone that they do not see on a day-to-day basis, and also how it is okay to move at their own pace. They feel less judged working with strangers at times than those who know them on a more personal level. Being able to find someone that they are comfortable with talking to has shown tremendous improvement in their day-to-day lives. Part two of this assignment was to provide a detailed treatment plan for a hypothetical client with schizophrenia and a substance use disorder. The treatment plan needs to include assessment options, goals, interventions, and anything else that is relevant. The initial process in place to begin assisting the client would be to screen and assess the client. There are a few different screening tools that could be beneficial in confirming the schizophrenia diagnosis. Some of those tools include the Positive and Negative Syndrome Scale (PANSS), Scale for the Assessment of Negative Symptoms (SANS), Brief Psychiatric Rating Scale (BPRS), Clinical...
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...Friedman Family Assessment Paper Family Dynamics Family dynamics can be very complicated. “According to Dr. Murray Bowen…families are complex units that are bonded by strong emotional connects. The ways in which members of the family interact with each other and in relation to the group as a whole are often referred to as family dynamics” (Bowles, 2011, para. 1). A following assessment of the BJ & BP’s family was completed using the Friedman Family Assessment Tool. History of Family BJ & BP meet at a mutual friend’s house in December 1999. They dated for almost two years before getting married on August 18, 2001. Their family is a blended family with three children CM, who is a 16-year-old girl, CJ. who is a seven-year old boy, and DM, who is a five- year old girl. The father, BP, is a 34-year-old Caucasian male of American Irish Catholic descent who has been working as a truck-driver for US Gas Company since 2006. During BP’s childhood he lived with his mother, then father, and then his grandparents and never received his high school diploma or GED. The mother, BJ, is also 34-year-old American Caucasian of mixed heritage. BJ was a teen mom delivering her 1st daughter, CM, one month before her 18th birthday. BJ and CM’s father were married in July, prior to CM’s birth, after BJ graduated from high school. BJ and CM”s father divorced 4 years later. After the divorce BJ and CM lived with BJ’s mother for two years before BJ and BP married. BJ currently works at the Secretary...
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...name of the person I spoke with was Nick Turner. Nick Turner is an outpatient counselor for the Gateway Foundation in the Aurora facility. The first question that I asked Nick was if he could give a brief history lesson about the company? He explained that the Gateway foundation is a non-for profit organization that is dedicated to helping people that are addicted to drugs and/or alcohol. From the counselor I found out that the Gateway Foundation opened its first facility in 1968 in the Cook County area. Since then they have grown into one of the largest and most trusted providers of drug and alcohol abuse treatment services in the United States. During the interview I learned that Gateway has treatment centers located throughout Illinois and are expanding throughout the United States. From speaking with the counselor I could tell that he was really proud of the history of the company and that he is very dedicated to helping people make a difference in their lives. The next question I asked him was what was the primary function of the program? He told me that the main mission of...
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...Details:Associates degree requiredLicensure required5+ years experience is requiredResponsible for the coordination of delivery of patient care and monitoring plan of care. Responsible for specific personnel management functions for an assigned unit as delegated by manager. Works under general supervision.Position carries direct responsibility for other members of the healthcare team. This individual has expressed authority to carry out the duties as defined in the job description. Day-to-day responsibilities require good use of judgment regarding timely and appropriate communication to team members and families. Requires ability to manage workload independently, prioritize demands and problem-solve effectively. Recognizes the need for teamwork and functions as part of a multi- disciplinary team. Must model SHARE principles.QUALIFICATIONS: Graduation from an accredited school of nursing. Current Illinois RN licensure. CPR certification required. Minimum of 4 full-time equivalent years in an acute care setting, (inclusive of 1 year in ER). 1 year’s leadership experience required. Knowledge base consistent with specialty practice, certification desirable. Key skills include: effective communication, assessment, effective...
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...ENI’s Turnaround & Transformation Model INTRODUCTION Since 1973, Evans Newton Incorporated (ENI) has partnered with educational agencies to provide custom educational solutions that improve student achievement. Designed in 1988, the TargetTeach* Five-Step Process has been continually adapted to the instructional innovations and performance requirements of the U.S. educational system. Today the theoretical and empirical bases of the TargetTeach design are established by independent research and program evaluations that demonstrate its capability to provide the support that schools need as they struggle to make Adequate Yearly Progress (AYP) under Title I of the No Child Left Behind Act of 2001 (NCLB). These evaluations and research verify that TargetTeach negates the socioeconomic and subgroup challenges that schools face in making AYP. THEORETICAL BASE OF ENI’S TURNAROUND & TRANSFORMATION MODEL The TargetTeach Five-Step Process is a design-based intervention program built upon “a „logic model‟ that describes the „theory of action‟” that determines each implementation (Rowan, Correnti, Miller, & Camburn 2009): TargetTeach Five Step Process instructional practice instructional leadership student achievement TargetTeach focuses on both the short-term and long-term results that ENI customers seek as outcomes of their school reform endeavors. A school‟s instructional leadership interrelates with its patterns of instructional practice to comprise a system of transformation...
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...Until recently we have just assumed, based on the fact that a student has graduated high school, that they are going on to college with the basic abilities of reading, writing, and arithmetic, yet we are finding that 40 percent of students entering college do not have these basic skills at the college level. We also assumed that if a student obtained a Bachelor’s degree, they were qualified for entry level work. Yet surveyed employers are stating that “that they are not pleased with the level of critical thinking, analytic reasoning, and writing skills recent graduates possess”. What is happening in our classrooms that are hindering students from being successful beyond their school years? This paper will discuss two established methods of assessing student learning, CCSS and PARCC, their strengths and weaknesses as well as discuss issues involving the assessment of student learning. Standardized Tests Standardized testing was established under the premise that it would improve teaching practices and methods, therefore improving schools. In essence it is deemed as the “report card for the community” and the efficiency of our schools performance. Besides state specific standardized test, other national standardized tests include: * Secondary School Admission Test (SSAT)- administered to students applying to private secondary schools and some public secondary schools * Preliminary SAT/National Merit Scholarship Qualifying Test (PSAT/NMSQT)- voluntary test given...
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...Career Planning & Development - Identifying Personal Goals Through Self-Assessment Tools Survey of Human Resource Management Unit 5 IP5 LaRaysha Mobley AIU Online Professor K. Bennett The selection and hiring process should be precise, uniform, and adhere to laws and regulations. State and federal laws prohibit employers to discriminate against any job applicant on the basis of age, disability, national origin, pregnancy, race, religion, sex or gender, and sexual harassment (EEOC.gov). In order for a company’s hiring process to be effectual and fair to all applicants; HR and the employer are responsible for the designing of job positions along with the explanation of qualifications, duties, and the responsibilities to adhere with ADA, ensure the hiring process presents equal opportunity for all applicants, must contain appropriate and non-bias interview questions and testing procedures, and ensure newly hired employees are orientiented and trained in accordance to the organization to promote and foster good work relations in the organization. Before beginning the process of hiring a person to fill a position within the organization; the organization must appraise and determine the hiring needs (UOI.edu). Within the realm of ADA act of 1990, when determining this new position for a job applicant it is of vital importance to make sure any applicant deemed to have a disability have fair opportunity to apply for this position within the organization. Once the organization...
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...double exposure) increases a child’s risk for internalizing and externalizing outcomes in adolescence. (Journal of Family Violence 2010) Name and address of organization The name of the organization is Helping Hand Inc. which is located at 7700 South Shore Dr. Chicago, Il 60635. This is the headquarters and this location is where all services will be rendered. There is another location for family housing only and it is located at 7715 S. South Shore Dr. Chicago, Il 60635. Mission Statement Our mission is to provide quality mental health services for families and individuals in the community who lives have been touched by domestic violence. Our goal is to focus on healing, recovery and the general wellness of our clients. Needs assessment There are little or no services for women in Domestic Violence situations. The programs that service these populations have been shut down or have moved to...
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...May 2012 passed a resolution that addressed the issue of patient safety and quality in health care (Briš & Keclíková, 2012). WHA called for continued improvements in health care quality and patient safety (Briš & Keclíková, 2012). Therefore, there is a need to evaluate the existent health care systems in order to identify the causes of risks and come up with a plan that can improve health care standards. The plan should also aim at improving the safety techniques applied in other high risk industries, such as the mass transportation, chemical engineering, and nuclear power generation sectors (Shillito, Arfanis, & Smith, 2010). According to the accident causation model developed by Reason in 1990, accidents are caused by many factors that work in concert (Shillito, Arfanis, & Smith, 2010). Such accidents must be prevented by instituting the necessary checks and controls within the system (Shillito, Arfanis, & Smith, 2010). According to Shillito, Arfanis, and Smith (2010), checking behavior can improve the quality and safety of the health care system. Many countries are looking for methods that can be used to measure the safety of their health care systems (McConchie, Shepheard, Waters, McMillan, & Sundararajan, 2009). This paper demonstrates the critical importance of quality and patient safety and how it can influence and impact the...
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...May 2012 passed a resolution that addressed the issue of patient safety and quality in health care (Briš & Keclíková, 2012). WHA called for continued improvements in health care quality and patient safety (Briš & Keclíková, 2012). Therefore, there is a need to evaluate the existent health care systems in order to identify the causes of risks and come up with a plan that can improve health care standards. The plan should also aim at improving the safety techniques applied in other high risk industries, such as the mass transportation, chemical engineering, and nuclear power generation sectors (Shillito, Arfanis, & Smith, 2010). According to the accident causation model developed by Reason in 1990, accidents are caused by many factors that work in concert (Shillito, Arfanis, & Smith, 2010). Such accidents must be prevented by instituting the necessary checks and controls within the system (Shillito, Arfanis, & Smith, 2010). According to Shillito, Arfanis, and Smith (2010), checking behavior can improve the quality and safety of the health care system. Many countries are looking for methods that can be used to measure the safety of their health care systems (McConchie, Shepheard, Waters, McMillan, & Sundararajan, 2009). This paper demonstrates the critical importance of quality and patient safety and how it can influence and impact the...
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...assignment. In this method, students can produce the individual parts of a larger assignment individually and then “assemble” the final work together, as a team. Whether for a semester-long project with several outcomes or a single question during class, collaborative learning can vary greatly in scope and objectives. Cooperative learning, sometimes confused with collaborative learning, describes a method where students work together in small groups on a structured activity. Students are individually accountable for their work but also for the work of the group as a whole, and both products are assessed. Learning Objectives • To explore various instructional approaches to collaborative learning • To understand team-based learning as an approach to collaborative learning • To practice integrating collaborative learning into a course in a way that aligns with student learning objectives and intended outcomes Participants may have varied experience and a limited understanding of collaborative learning and its potential to enhance instruction. Unit 1 of this workshop guide suggests a poll and activity to better understand participants’ background and experience in this area. Once the workshop facilitators have a better understanding of the group, they might decide to introduce some examples that illustrate various collaborative learning methods. The Illinois Online Network offers several strategies for collaborative learning (see http://www.ion.illinois.edu/resources/tutorials/pedagogy/instructionalstrategies...
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...Allstate Insurance Company SM Jones BUS 520 July 19, 2011 Strayer University Abstract Allstate was founded in 1931 as part of Sears, Roebuck & CO., and became publicity traded company in 1993 on June 30, 1995, it became a totally independent company after sears diversed its remaining shares to Sears stockholders. Based in Northbrook, Illinois, Allstate is the nations largest publically held personal lines insurer and one of the nations leading insurers in urban areas. Allstate has found that through diversity they have improved their performance in today’s competitive environment. Allstate defines inclusive diversity as the collective mixture of all of the differences in the workplace, marketplace and community (www.allstatenewsroom.com). Allstate has four specific steps that combines workplace differences that will impact business results; succession programming, development, measurement accountability and reward. The first step is succession programming identifies and develops key position for each employee. Second step is development, management gives each employee an assessment of their current jobs skills and a road map for developing the critical skills needed to advance in the company. Twice a year employees are given the diversity index survey and a feedback process called Quarterly Leadership Measurement System (QLMS), this is the third step measurement. Accountability and reward is the fourth step which links the accountability with rewards. ...
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