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Illy Caffe

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illycaffè: Value Creation through Responsible
Supplier Relationships
Francesco Perrini and Angeloantonio Russo
SDA Bocconi

Francesco Perrini and Angeloantonio Russo prepared this case study, as a basis for class discussion rather than to illustrate either effective or ineffective handling of a business situation.
Copyright © 2007 SDA Bocconi University and EABIS. No part of this publication may be reproduced, stored in a retrieval system, used in a spreadsheet, or transmitted in any form or by any means – electronic, mechanical, photocopying, recording or otherwise – without the express permission of SDA Bocconi University and EABIS.

About the Project
This case was written as part of a project on “Curriculum Development for Mainstreaming Corporate Responsibility,” coordinated by
INSEAD and London Business School and supported by the European Academy of Business in Society (EABIS). The project aims to develop degree and executive programme designs and teaching materials that will assist the process of mainstreaming the area of corporate responsibility into core disciplines in management education and increasing its inter-disciplinarity. Within this context,
EABIS members from across Europe have been invited through an open call to submit case proposals with the intention of developing a range of cases across a number of subject areas for use by mainstream faculty. The open call for case studies generated over 25 submissions from around Europe, from which a shortlist was selected, including this case study, on the grounds of their business relevance, academic rigour and potential for mainstreaming.
About The European Academy of Business in Society
Launched in 2002, EABIS is a unique growing alliance of currently more than 80 companies, business schools,

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