Success of our organization depends on how well they balance quality and patient satisfaction with adequate financing and long-range goals. Health care organizations such as Plaza West Assisted Living must deal with government oversight, managed care, new technologies, and increasing pharmaceutical prices. To achieve these goals it is important that quality staff is in place at the organization. The way to make sure that you have quality staff is evaluating their performance on a regular basis using standards that can be measured and does not rely on personal feelings.
Currently our organization has no way of evaluating the performance of employees that would reflect in an annual raise, bonus or promotion. This has caused issues in the workplace because employees feel that they should be rewarded for what they have accomplished. They do not like the idea that someone that is not performing well receives the same amount of raise that they do. This starts a mentality of why should I work so hard when this person doesn’t and gets the same raise I get. These internal organizational issues reflect in the care of the patient
I believe by establishing a performance evaluations policy this would increase an individual’s focus on the task ahead, increase confidence as they beat personal bests, and increase unity in a work environment by engaging them more in their work (Flahery, 2010). This in turn will increase the quality of care for the patient and the reputation of the organization. The patient and their care will be the number one focus of any performance evaluation. This would also lead to hiring quality staff because they have a clear understanding of what is expected of them.
Using performance evaluations helps the organization to ensure that all employees are being utilized to their fullest capacity. This would also give a clear indication of what is expected of