...how well BWI HR is meeting the needs of its employees. Fifty surveys were collected and reviewed. One each survey were eight HR services. The HR services are Performance Appraisal, Wage & Salary Administration, Incentive Pay Program, Internal Job Posting, Healthcare Insurance, Technical Training, Career Counseling/Development and Flexible Work Schedule. Each of the HR services had a rating scale to see how important and satisfied the Target employees would rate them. There were three HR services that showed the largest gap between importance and satisfaction. The incentive pay program, performance appraisal system and career counseling and development all showed large negative gaps. The incentive pay program should be changed from an individual-based program to a team/group-based program. The performance appraisal system should evolve into a “social network” type of performance management system. This type of social performance management system will bring many advantages, including empowerment. Finally, the career counseling/development programs should see a small expansion and reviews of the eligible degrees, adding certificates, increasing the tuition reimbursement amount and adding mentoring programs. These improvements should be implemented to improve the HR services, our people and our overall company performance. Introduction The HR department is proud to provide a wide array of services to our excellent people that make this company great. As the needs...
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...The Human Touch Performance Appraisal II Tr a i n i n g L e a d e r ’s G u i d e Coastal Training Technologies Corp 500 Studio Drive Virginia Beach, VA 23452 ©2000 Coastal Training Technologies Corp. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Coastal Training Technologies Corp. This publication is designed to provide accurate and authoritative information in regard to the subject matter. It is sold with the understanding that Coastal Training Technologies Corp. is not engaged in rendering legal, accounting, or other professional service. If legal advice or other expert assistance is required, the services of a competent professional should be sought. Table of Contents The Human Touch Performance Appraisal II Preparation Materials Introduction....................................................................................................................8 Training Session Checklist...............................................................................................9 Trainer’s Instructions for Using the Book The Human Touch Performance Appraisal.........................................................10 Tips for Transferred Learning ........................................................................................11 Possible Session Agendas ........
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...Performance Appraisals Gwendolyn Thomas BUS303: Human Resources Management (BAL1434A) Kevin Righter September 8, 2014 Performance Appraisals Employee performance appraisals are an important part of any business whether a small business or a large corporation. Performance appraisals are beneficial to not only the employees but also to the organization in that they help refine goals, and create open communication between the employer and employee. Employee performance appraisals are an effective way to improve the employee’s performance in that they show strengths and weakness and offer the employee insight in how to improve their work so that they can strive to do better for the next appraisal. To show how the appraisals are effective I will discuss strategic advantages of performance appraisals, potential forms of bias within the appraisal system, and how performance appraisals can contribute to the achievement of strategic objectives. An employer needs to understand the benefits and risks of providing performance feedback to their employees. There can be boundless advantages of using performance appraisals and should be considered fundamental in the strategic management of any organization. In today’s world there are many companies that use employee appraisals to strategically support company goals and values, and affiliate employee performance with the company mission. Succession planning is one very important area that performance appraisals serve. Succession...
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...on the same job being done by two different people. Performance appraisals of Employees are necessary to understand each employee’s abilities, competencies and relative merit and worth for the organization. Performance appraisal rates the employees in terms of their performance. According to a prominent personality in the field of Human resources, "performance appraisal is the systematic, periodic and an impartial rating of an employee’s excellence in the matters pertaining to his present job and his potential for a better job." Performance appraisal is a powerful tool to calibrate, refine and reward the performance of the employee. It helps to analyze his achievements and evaluate his contribution towards the achievements of the overall organizational goals. Performance appraisal is necessary to measure the performance of the employees and the organization to check the progress towards the desired goals and aims. Performance appraisal continues to be a subject of interest and importance to human resource specialists. For decades, performance appraisal has received considerable attention in the literature, from both researchers and practitioners alike. The latest mantra being followed by organizations across the world is "get paid according to what you contribute" – the focus of the organizations is turning to performance management and specifically to individual performance. Performance appraisal helps to rate the performance of the employees and evaluate their contribution towards...
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...The Performance Appraisal Process: Three Key Aspects and Company Examples Terry Student MGT/431 February 1, 2010 (BOLDING – red print done to highlight APA issues) The Performance Appraisal Process: Three Key Aspects and Company Examples In most organizations, periodic performance appraisals are a formal method of evaluating employee work and determining merit increases. Noe, Hollenbeck, Gerhart and Wright (2003) suggest there are three key aspects of the performance appraisal process: (1) establishing mutual goals and objectives, (2) using a valid and objective measurement method, and (3) linking employee performance to compensation. This case study will define the performance appraisal process, these three aspects of performance appraisals, discuss their importance, and illustrate their general impact upon the organization. Finally, specific company examples will be offered to demonstrate how these appraisal steps are practiced at Hewlett-Packard, New York Life Insurance, and IBM. Establishing Mutual Goals and Objectives at Hewlett-Packard According to Noe et al. (2003), many companies establish goals and objectives as a means of communicating desired employee performance targets. The authors suggest that company interests can only be achieved when those interests are aligned with the skills and energies of the individual employee. A process of negotiation and compromise must occur between management and the employee in order to define specific standards...
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...Appraisal in the Workplace Sashea Barnes BUS303: Human Resources Management Chavonne McCall August 4, 2013 Appraisal in the Workplace It’s true that any work environment can become a stressful environment. As individuals we all have our own personal problems that can add to the stress and in turn affect our work performance. Most people who do their jobs well look for some type of recognition and in some cases when that is not awarded, they begin to care less feeling like it’s no longer worth it. In this essay the importance of appraisal in the workplace will be discussed. One will also learn how this simple act can not only benefit the people, but the company as well. The two most common purposes for performance appraisal are development and administration. Any company who’s looking to hire employees want top of the line people. By this I mean people who are hardworking, dependable, and dedicated to their jobs. By evaluating the employees the employer gets a chance to look at both their strengths as well as their weaknesses. With this knowledge the employer has the ability to praise them for their good work and assist them in the areas that they may not be so talented in. Performance evaluations enable the creation of reasonable performance standards so that both supervisor and employee are aware of work that is considered "acceptable performance." Because of the active involvement of both the supervisor and the employee in performance evaluations, an...
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...INTRODUCTION Communicating performance appraisal The South West region office Alex Scally runs the region office in an informal way, her style of management seems to be close to a team builder style but with some differences, her management style seems works within her team, she applies high doses of intuition to evaluate associates performance when the performance appraisal process, actually she does not believes that the performance appraisal process would provide valuable information. In somehow, the South West office is acting in a decentralized manner, autonomy must not be confused with anarchy. The organization establishes the procedures to follow for the entire company, these procedures are transmitted for the managers who would be acted as chain-transmission between the top management of the employees, the procedures are the distinction signal between an organization and a particulars or group of people. The South West region office through its Regional manager is out of the standardized processes within the organization, the communication of the procedures of performance appraisal have not been transmitted to the employees on that region. In my little experience, in some organizations the process of performance appraisal are not taken seriously by the managers, this may occur due to the unclear communication about the objectives of the process and the valuable that it would be displayed. Regarding the performance appraisal process, the benefits listed...
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...Performance Appraisals Part I: Importance of Performance Appraisals Defining Performance Appraisals Performance appraisals serve to measure how an employee performs against the standards established by the company. Performance appraisals evaluate an employee’s current or past performance and compare them to his or her performance standards. For an appraisal process to be efficient, should include setting work standards, evaluating the employee’s actual performance and comparing it to the set standards, providing timely feedback to the employee in hopes that performance deficiencies are corrected, improve, or continue above expectations. Performance appraisals can sometimes be perceived as a nightmare and a waste time for supervisors and employees, as well. Sadly, performance appraisals are rarely perceived as management tools as for many corporations employees appraisals are nothing more than annual appointments to determine salary increases. However, when considering the actual objectives of a performance appraisal one can realize that it leads to beneficial consequences that relate to pay awards, potential talent identification, and widens organizational employees’ development perspectives. In addition, a performance appraisal provides that particular working occupation-persons match and mismatch is identified by looking into the actual and potential problem areas. In simpler terms, performance appraisals should be regarded as a management tool that serves to strength...
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...Performance Appraisal is known as the evaluation of an employee’s performance during current or past relating to his or her performance standard. This help employers make decision about pay, promotion or retention on the employee’s appraisal. Appraisals play an important role in setting work standards, assessing the employee’s actual performance and providing feedback to the employee with the aim of helping him or her to continue to perform. Employees can develop a plan for correcting the deficiencies and reinforce the weaknesses through performance appraisals. Performance Appraisal can use by supervisors to identify training and development needs. (Dessler, 2013) An effective Appraisals always involves the 3-step performance appraisal process: (1) setting work standards; (2) assessing the employee’s actual performance relative to those standards (this usually involves some rating form); and (3) providing feedback to the employee with the aim of helping him or her to eliminate performance deficiencies or to continue to perform above par. (Dessler, 2013) Setting a work standard is formal and not left to chance. Effective systems provide step-by-step guidance and standardized evaluation forms for all managers to evaluate all employees. This not only lends to consistency, but also allows the results of the evaluations overall to be reviewed and compared to identify areas of strength and areas where there may be opportunities for improvement. Making the process as easy as possible...
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...services of a performance management consultant to provide one-day workshop training to their nurse supervisors. A new model of nursing requires the performance appraisals to be conducted to ensure the implementing of this new model. This six month based performance appraisal requires evaluating the nurses and interviewing the nurses to discuss the future improvements. This training program had failed poorly and any positive outcomes from training were next to nothing. I will analyze the short comes of this training and discuss of ways to make it better with the help of various learning and motivation theories. Analyzing this case with Gagne’s learning outcomes can show us what is learned from this training program and what was not learned. Gagne's classified the learning outcomes in five general categories. According to him, training programs are usually focused on one or more of these learning outcomes. In this case, the expected learning outcomes of the training program and what trainees learned are as following: * Verbal Information – declarative knowledge Administration wants to bring in a training program for the nurse supervisors to get the information, knowledge and principles to conduct the performance appraisals bi-annually. * Intellectual Skills – procedural knowledge Procedural knowledge was an essential part of this training as the participants were informed of the concepts, rules and procedures to conduct performance appraisals. For example,...
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...gauge the efficiency and effectiveness of the workforce? The answer is, through the implementation of a competent performance appraisal system. In light of the results of the recent employee survey conducted, there are both real and perceived issues that exist between HR and the management team. The lack of cohesion within the organization has resulted in low employee morale which affects performance and ultimately, profitability. The purpose of this presentation is to explain the merits of a good performance appraisal system, for both individuals and teams of the organization and to show how it will help to resolve the problems uncovered by the survey. Moreover, my intention is to describe the process for assessing team performance and the differentiating factors for executing an appraisal for an individual versus a team in an organization. Lastly, the board of directors asked for a report with regard to succession planning in the last board meeting. I want to describe the benefits of succession planning and propose a solution for the implementation of succession planning in our organization. Performance Appraisals Performance appraisals, when properly used, are an essential and invaluable tool in the managers arsenal to plan and control productivity. Managers should use appraisals for the proliferation and oversight of their subordinates. For example, appraisals can be used to determine promotions, commendations, and terminations, as well, they are permissible evidence Maximizing...
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...Reasons For Appraisal The main objective of an appraisal system is improving the performance of the employee and thus improving organizational performance - an well designed system can help in achieving both. Actually, information gathered through the performance appraisal exercise are potentially valuable for practically all human resource functional areas; therefore, performance appraisal can be used for Human Resource Planning, Recruitment and Selection, Training and Development, Career Planning and Development, Internal Employee Relations, and Assessment of Employee Potential. Human Resource Planning Human Resource planning is a process where human resource requirements are systematically reviewed to make sure that the number of employees who possess the required skills for the smooth functioning of the organization are available. It includes conduction skills inventories, developing succession plans and acquiring information for further personnel needs. Managers and supervisors decide the employees who are to be promoted, demoted, transferred, laid-off and who would need training. They also assist individuals with career planning and ascertain whether the skills needed in the organization are lacking (www.opm.gov). An appraisal system that is properly constructed profiles the organization’s human resource strengths and weaknesses to support these efforts - data collected over a number of appraisal periods could be used in evaluating if the overall workforce quality...
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...to Armstrong and Baron (1998) performance management is a strategic and integrated approach of delivering sustained successes to the company by improving individual and group performances and also developing the capabilities of teams and individuals. Currently at work performance management appraisal (PMA) is carried out on a quarterly basis and is a conversation carried out by a line manager and an employee, it is aimed at improving the effectiveness and capability of an employee through development. It is aimed at personnel who want to achieve excellence in their respective fields and want to acquire more skills and knowledge, which will assist in the achievement of personal and professional development goals. Performance management serves as an important tool for realizing organisational goals by implementing competitive HRM strategies. It helps in aligning and integrating the objectives of the company with the key performance indicators (KPI’s) in an organisation across all job categories and levels. This helps in driving all the employees right from the bottom level towards one single goal. Performance management is an important driver in most companies today and is regarded as the tool to use to ensure that the people working for them will deliver the agreed contract and objectives which were set mutually. This study will reveal the importance of a well managed, performance management system by conducting a critical analysis of the performance management system used and what...
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...MISUNDERSTANDING OF PERFORMANCE APPRAISAL What is an appraisal? An appraisal is discussion between an employee and the immediate supervisor which provides a forum for the employee to reflect on his/her performance, discuss career aspirations and development needs and receive feedback, It also ensures that the employee is clear about what is expected in terms of work objectives and standards of performance. Why employees are appraised • • • An appraisal is designed to ensure that employees are in tune with developments in the business. To ensures that individuals and teams are managed to achieve ‘high levels of organizational performance’ To encourage people to link their performance to the objectives of the organization and respond to increased competition within the industry. Importance of Performance Appraisals It is important to be appraised because performance appraisals provide employees and managers with opportunities to discuss areas in which employees excel and those in which employees need improvement. Performance appraisals are conducted once a year as per ATS policy. Results of an Appraisal The following are possible results of performance appraisal • Promotions – The process of performance appraisal helps the employer identify employees with potential to grow further in their careers, these employees will considered for promotions based on the availability of a suitable vacancy Demotions – Employees who are found to be performing below the expected standards will...
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...Performance Management Name Institution Introduction In the past, various studies have been conducted regarding the ways of improving performance in the workplace. Traditionally, the efforts have been geared towards the level of performance at an individual level with others examining the output of the team as well. They did that even though most of the researchers based their consideration towards the important aspect of performance appraisal. However, the traditional view ignored the fact that if the individual performance were improved, then the overall organization would record significantly improved results in the end. It is because the output of the individual contributed to the firm-level results as well. As such, the literature review conducted in the past concluded that most of the organizations had not discovered this direct link of improving performance. Rather, most human resource professionals concentrated on ways of improving firm level performance as a whole but not on individual basis. Therefore, it was important to examine the various applicable methods that could be adopted by different organizations to improve performance. Additionally, the aspect of measuring the individual performance could contribute towards improving the overall output of the team. If the individual is measured using an absolute parameter, then it would motivate them to achieve higher results and exceeds the expectations of the organization. The paper discusses...
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