Importance of different factors in supermarket operations:
Here I discuss how the factors are important to run the operation of a supermarket successfully:
a. Customer satisfaction:
Customer satisfaction means the satisfaction of the product or service customers get by conducting or facing the operation.
Customer satisfaction plays a vital role in the supermarket successful operation. Without customer satisfaction business can’t run successfully. If the customer is not satisfied with the service, they may not continue to visit the same supermarket. On the other hand if they are satisfied then they will obviously continue to visit. Along with that with their word of mouth the supermarket can have more regular customers. So their profit generation will increase with a huge percentage.
b. Forecasting:
Forecasting means the future expectation of an operation or product or service or any kind of situation.
Forecasting is very important for the supermarket’s success. Because if they can’t forecast properly that how much their customers need and how much they should supply, then company might face a huge threat to business. So for the successful operation for any supermarket they need to be conscious about their forecasting.
c. Capacity planning:
Capacity planning means the planning of the organization about their capacity of any kind of business related activities to reach their best effective operation.
Capacity planning is also a vital part of the supermarket’s successful operation. If they are unable to plan successfully that how much their capacity is to run the operation then supermarket might face a serious threat to their business operation.
d. Location:
Location means the operational place of the business.
Location is a valuable element of supermarket business. Because, if depending on targeted customer supermarket is not placed correctly, then