...important to focus on organisational values and engaging stakeholders, including patients, when working to improve care quality and patient experience? Introduction This paper examines how organisational values and stakeholder engagement can improve patient quality, experience and care. The author will do this by exploring what stakeholder engagement is and how it is being used in the healthcare arena to improve care quality and patient experience. The author’s critical analysis will discuss the relationship between organisational values, stakeholder engagement and the delivery of quality patient care, before relating this to his professional practice, prior to drawing and presenting conclusions. The author having worked in the NHS for a number of years as a Commissioning Manager in a non-clinical role has often found it difficult to see the impact that sound organisational values and robust stakeholder engagement can directly have on the delivery of patient quality, experience and care, working through Module 3 has been a truly eye opening experience for the author. Having completed Module 1 and 2 of the EGA course and now coming to the end of Module 3, there have been many opportunities for self-reflection and time to make sense of how and why organisational values, engagement and service delivery are all interlinked. Analysis Engaging Stakeholders to Improve Care & Quality “Stakeholder engagement is the process by which an organisation involves people who may be affected...
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...C228 – Community Health Nursing – Task 1 Student’s Name Western Governors University Identification of Community Nestled in Southern Indiana just west of Louisville, Kentucky and south of Indianapolis, Indiana is Dubois County, Indiana. Dubois County is comprised of the towns of Birdseye, Ferdinand, Holland, Huntingburg and Jasper. Of those towns, Jasper is the largest and is the county seat (Kelly School of Business, 2014). Over fifty-two percent of the population consists of adults ranging from 25-64 years of age (Kelly School of Business, 2014). The leading cause of mortality in this county is heart disease, cancer, suicide and injuries (Memorial Hospital and Health Care Center & Dubois County Health Department, 2011). According to the 2011 health rankings of the county, Dubois County was higher in the benchmark of poor health, adult obesity, adult smoking, excessive drinking, motor vehicle crash death rate and teen birth rate than the national benchmarks (Memorial Hospital and Health Care Center & Dubois County Health Department, 2011). Industry overview consists of manufacturing, transportation/warehousing, health care, and finance/insurance with manufacturing providing the majority of the jobs at an average wage per job of $54,000 in 2010(Memorial Hospital And Health Care Center & Dubois County Health Department, 2011). Obesity in the county grew to 28.9% in 2008 compared to 26.8% in 2006(Memorial Hospital and Health Care Center & Dubois...
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...Affordable Care Act Obamacare The Affordable Care Act also known as Obama Care is the most significant health care legislation enacted since the beginning of Medicare and Medicaid forty five years ago. The Affordable Care is one that is very confusing and least understood. I think most Americans understand that all Americans will need to get health insurance in some way, but Americans don’t really know much else about this law. This act will not benefit everyone, however those who were previously uninsured or underinsured will benefit the most from the act. Also, those previously denied health coverage because of a pre-existing health condition may now be insured. While the Affordable Care Act is a federal law, the details of how it’s implemented are much left up to the local state government. Many Americans will not benefit from the Affordable Care Act because they fall under a coverage gap meaning that they live in states that do not have expanded Medicaid coverage, they make too much money to qualify for federally sponsored insurance, or they not old enough to qualify for Medicare yet. Nationwide about three million uninsured adult Americans fall into the coverage gap, because local state government decisions not to expand Medicaid, meaning their income is above current Medicaid eligibility but below the lower limit for Marketplace premium tax credits. These individuals would have been newly eligible for Medicaid had the local state government chosen to expand the Medicaid...
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...lasted for the past five days while destroying huge acres of land and is nearing its town. The efforts to fight the fire are characterized by the battles of firefighters to control the forest fire, health care workers trying to keep patients breathing, and city officials asking citizens to stay indoors. The forest fire in Neighborhood Community is an example of the need for a community to effectively to prepare and respond to emergencies. Summary of the Events As a community located near a forest and along the river bank, Neighborhood community is hugely affected by the dangerous forest fire destroying several acres of land. The smoky condition of the air from the forest fire is affecting residents with pre-existing lung problems suffering the most. As health care professionals are doing all they can to help keep patients breathing, the firefighters are fighting to gain control of the forest fire. The residents are urged to stay indoors by the city officials unless it is associated with the winds blowing the smoke toward the town. Moreover, these officials have also notified the residents that they will inform them of a new plan if the fire advances toward the town. Some of the major areas that are affected by this incident in the community include: The Hospital The local hospital in Neighborhood community is filled with patients who are affected by the smoke’s fire. As a result, the hospital’s emergency department is in dire need of more beds, though, none is currently...
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...Health Literacy "It has long been recognised that people with less well developed literacy, language and numeracy skills (LLN) also have poor health outcomes." (DfES 2006). Poor basic skills impacts on the ability to navigate the healthcare system. It makes it harder, if not impossible, for individuals to make choices about their treatment and their ability to make healthy lifestyle choices. Health Literacy is the ability of individuals to make informed decisions about their health. Everyone needs these skills, but those with poor LLN skills are more at risk poorer health literacy, poorer health outcomes and greater health inequalities. Health literacy involves basic health knowledge and a range of skills including: • the ability to find and read health information; • the ability to comprehend and evaluate health information; • the ability to communicate verbally with health professionals; • the ability to assimilate the above to make better informed personal decisions on their health. Within a health context these skills are needed in order to: • navigate and access the healthcare system and use services appropriately; • communicate health needs effectively; • make empowered choices and decisions about both healthy lifestyles and treatment options; • understand and follow treatment instructions; • both communicate and understand essential information in routine...
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...Organisations FHI Family Health International GFATM Global Fund for AIDS, TB and Malaria HDR Human Development Report HIV Human Immunodeficiency Virus ICTs Information and communication technologies IEC Information, Education and Communication MAP Multi-country AIDS Programme MDGs Millennium Development Goals NGO Non-governmental Organisation PLWHA People living with HIV and AIDS PMTCT Prevention of Mother to Child Transmission STI Sexually Transmitted Infection TAC Treatment Action Campaign UNAIDS Joint UN Programme on HIV and AIDS UNESCO UN Educational Scientific and Cultural Organisation USAID United States Agency for International Development VCT Voluntary Counselling and Testing WHO World Health Organization WTO World Trade Organization INTRODUCTION 1.1 Background In developing countries, preventable diseases and premature deaths still inflict a high toll. Inequity of access to basic health services affects distinct regions, communities, and social groups. Under-financing of the health sector in most countries has led to quantitative and qualitative deficiencies in service delivery and to growing gaps in facility and equipment upkeep. Inefficient allocation of scarce resources and lack of coordination among key stakeholders has made duplication of efforts, overlapping responsibilities, and resource wastage common and troublesome problems. Most countries are at some stage of health sector reform to try to...
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...skip to content Home The CHCS NetWork Log In Adults with Complex and Special Needs Children's Health Consumer Issues Financing Health Reform Implementation Resources Long-Term Supports and Services Medicaid Policy Primary Care Improvement Quality and Equality About UsBoard of TrusteesStaffPresident's MessageJobsHistory & FundersDirectionsFAQs About CHCS Slide Deck_Dec_2010 (229K) Medicaid Fact Sheet (44K) About CHCS Fact Sheet (61K) Download Adobe Acrobat Reader to read PDF files. Our Mission The Center for Health Care Strategies (CHCS) is a nonprofit health policy resource center dedicated to improving health care quality for low-income children and adults, people with chronic illnesses and disabilities, frail elders, and racially and ethnically diverse populations experiencing disparities in care. We work with state and federal agencies, health plans, providers, and consumer groups to develop innovative programs that better serve people with complex and high-cost health care needs. Our Priorities Enhancing access to coverage and services. Under health care reform, Medicaid is poised to serve more than a quarter of all Americans. CHCS is helping states and health plans to understand the care needs of the Medicaid expansion population and streamline linkages between Medicaid and the insurance exchanges. Improving quality and reducing racial and ethnic disparities. Medicaid currently serves more than 60 million Americans including...
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...Technology Assessment Angela Foster Professor Griffin Health Information Systems January 22, 2012 Through analysis we see that there are many technological advances that need to be made. We’ll start with Communication. Communication must be improved between doctors and patients and hospital staff as a whole. Communication plays a key role in maintaining a patient’s health as any patient or doctor can tell you. Records must be improved upon how there are kept and stored. They must now be kept and stored digitally in order for doctors to have better access to them. Old handwritten files and charts can be misplaced, hard to read, or even out of date. A doctor would probably say if I know what’s going on then I could treat you which is basically what communication does. There’s also Compliance which plays a another big part of innovating technology. Compliance goes a long way by making sure the health care providers keep up with current innovative practices will insure better patient care on their part. Compliance plays a major role on the part of the patient. The patient must do whatever is asked of them by the doctor and health care staff that includes taking medications, keeping appointments, and communicating with doctors. Patients must also report any changes in the health which will let doctors know if the changes or compliance is working improving overall patient care. Another big need for innovation is Security. Security plays a big role because a patient must feel...
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...Assignment 06. Portfolio. Question 1.1 Discussing the factors which led to poor health in most African countries and explaining some of the consequences that are experienced as a result of poor health care. Introduction. Africa is a third world continent meaning that all African countries are not yet fully developed and are still in the development stage. The underdevelopment makes Africa a victim of poor health care. Only a few have access to proper adequate healthcare leaving masses with poor healthcare Health conditions in Africa lag behind all other developed Eastern and Western countries and life expectancy is far less than that of developed countries (Health Poverty Action, 2015). Poverty and health worldwide are inextricably linked (Health Poverty Action, 2005). This assignment will be looking at those factors caused by poverty that lead to poor health. Poor sanitary conditions. Poor sanitary conditions in Africa have led to a lot of health problems leading to poor health conditions across the continent. In 2008, approximately sixty two percent of Africans did not have access to improved sanitation facilities such as proper toilets that separate human waste from human contact (WHO, 2008). In the rural parts of Africa, sanitary problems are particularly common especially in drought times when water is unavailable for domestic uses (Ademuluyi and Odugbesan, 2008: 812). Sanitation conditions worsen if clean water supply is low or unavailable. Many African...
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...Future Trends in Health Care: Mental Health Kelley Fox HCS/533 April 8th 2013 Marc Magill Future Trends in Health Care: Mental Health Access to care is a key determinant in a community’s health, rural communities have less access to health care because of provider availability, distance to travel, and financial constraints (Health Service Research & Development, 2010). The rural communities have an even greater disparity concerning access to mental health, studies show they are 63% less likely to receive general mental health services (Health Service Research & Development, 2010) Telemental health could help fill in the gaps left by poor access to mental health, decreasing the need for individuals to seek services outside their communities, increasing the likelihood of treatment, and decreasing the inequities of mental health treatment options and access. Telemental Health Use and Considerations Telemental health (TMH) services can be easily set up at a community health center, school, doctor’s office, and in some cases an individual’s home. According to the American Tele Medicine Association (2013), this service is either contracted through urban healthcare facilities, privately found online, or through companies that hire mental health providers and facilitate conferencing set-up. After a provider is found the contracted company or facility where TMH will be provided will need to set up a computer with professional quality cameras, audio equipment, and video...
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...original attachment Page 1 IT and Health Submitted by Lekshmi P Roll no:09810036 MBA 1 ST year Department of Management Studies Indian Institute of Technology Roorkee Page 2 Department of Management Studies,IIT Roorkee Page 2 Abstract This paper tries to present the overview of ICT and the health sector and also tries to identify the key issue and questions in this field .It also mentions the challenges facing the development of ICT implementation in health programmes and activities, and identifies the emerging trends and technologies that will shape ICT tools in the health sector. This paper also tells about the E- health standards existing and the various barriers related to establishing uniform standards. The paper also talks about the New Public Sector Management .And throughout the paper we will discuss some specific cases which will show us exactly how the ICT is changing the face of the health sector in some countries . Page 3 Department of Management Studies,IIT Roorkee Page 3 Contents 1. Introduction ........................................................................................................................................4 2. ICTs and the health-related MDGs (Millennium Development Goals)...............................................5 3. Using ICTs in the Health sector...........................................................................................................6 3.E-Health Standards .............................
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...Reforming & Improving Emergency Care In October 2001, the Department of Health (DoH) document ‘Reforming Emergency Care’ took on the challenges of the emergency care system within Britain, stating that “too many people have to wait too long for the care and treatment they need” (DoH, 2001b, p. 1). The document outlined the key areas it felt represented the need for reform. Each stage of the emergency care system went under review, from access to GP services and ambulance response times, to the experience of the patient upon arrival in hospital through to the provision of treatment and care packages allowing them to be discharged home again. The reports objectives were to cut ambulance response times to life-threatening emergencies, end widespread bed-blocking in the NHS, improve access to GP and other primary care professionals, minimise cancellations of on-day surgery and cut accident and emergency (A&E) waiting times to under 4 hours. This would, in the reports opinion, “bring the response to everyday events up to this first class standard” (DoH, 2001b, p. 1). A number of challenges faced this reform and were highlighted by the report. Workforce issues, for example staff capacity in A&E departments, were overstretched due to the significant increase in the demand for emergency services. To combat this, the increase in funding for the recruitment of A&E Nurses and consultants outlined in ‘The NHS Plan, A plan for investment, a plan for reform’, (DoH, 2000, p. 77), meant...
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...Department of Health and Human Services HCS/212 October 18, 2012 The Department of Health and Human Services, also referred to as the Health Department, is the United States federal department and principal agency for protecting the health and welfare of all Americans; created in 1979 by President Jimmy Carter. U.S. Department of Health and Human Services (HHS) officially opened on 4 May 1980 after it was removed from the Department of Health, Education, and Welfare (HEW). Attached were four major operating agencies of HHS: the Office of Human Development Services, the Public Health Service, HCFA, and the Social Security Administration (SSA). The major events during the 1980s at HHS concerned health care finance. A former U.S. Senator, Richard Schweiker, was appointed secretary of HHS by President Ronald Regan. He worked on changing the way in which the federal government reimbursed hospitals under Medicare from retrospective, or payment after the fact based on cost, to perspective, or payment in advance based on the diagnosis of the person as treated. In the early 1990s President William Clinton made welfare reform and health insurance his two priorities in the HHS realm. He failed in 1993 to get his health insurance proposals through Congress, despite a major publicity campaign help from his HHS secretary and former university president Donna Shalala. Therefore, he went with his initiative to end welfare as an open-ended entitlement and to substitute a program that...
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...EXECUTIVE SUMMARY The Marcus Island healthcare system is characterized as socialized medicine where all residents have access to primary care, pharmaceuticals and diagnostic testing. While residents have access to care, they are responsible for a small portion of the payment at the time of service, and in some cases, those who are willing to pay a premium are afforded better access to services. While patients themselves believe their healthcare is either adequate or good, there are several aspects of the Marcus Island healthcare system that suggest care could be better. Specially, Marcus Island’s health care system has been running increasing budget deficits for the past five years. The health care system lacks access to comprehensive services including preventive care and screenings, mental health, dental service, and specialty care. Long wait times for appointments are an issue, as well as continuity of care between providers. Furthermore, there is no system in place to track quality of care indicators. An overhaul of the health care system is needed, including improvements in budgeting and increasing access to the full range of comprehensive health services. In addition, implementation of an electronic health records system would allow for greater continuity of care, improved efficiencies in services, and tracking of quality indicators. DEMOGRAPHICS Demographics: Marcus Island has thirty million residents; the population is growing. Family size is generally...
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...organization that is direct focus on health care issues. The foundation support public agencies, universities and public charities that fall under tax exempt sec. 501 (c) (3) of the Internal revenue code. The mission of the Robert Wood Johnson Foundation is to improve the health and health care of all Americans. Their goal is clear: To help our society transform itself for the better. The foundation does numerous projects throughout it organization. Every year the foundation gives out approximately 1,000 grants totaling hundreds of millions of dollars to hospitals and research institutes. The RWJF (Robert wood Johnson Foundation) does provide annual reports containing its complete list of grants awarded each year. You have the ability to apply for multiple grants at one time as long as it for different projects. You do have to submit an application form in for applying for certain grants. The entire process can take anywhere from four to seven months before it’s approved. Clinical Scholars is one of the most successful foundation programs. It provided young physicians the opportunity to study on non-clinical topics such as management and economics. They have a unique capability and responsibility to confront the most pressing health and health care problems threatening our society. Their efforts focus on improving both the health of everyone in America, and their health care—how it's delivered, how it's paid for, and how...
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