...Contents Case I 2 Toyota Ignorance on Safety 2 Impact on Individual, Organization and Society 3 Case II 6 Ethical Dilemma in Nigeria 6 Impact on Student, School and the society 7 Case III 10 HIV positive nurse gets sentenced on deliberate transmission of the disease 10 Impact on Individual, Organization and Society 10 Reference 13 Appendix 01 14 Appendix 02 15 Appendix 03 17 Case I Toyota Ignorance on Safety Toyota Moto Corporation is one of the world’s leading companies in the automobile industry. However their reputation has been greatly damaged when they deliberately ignored safety concerns by refusing to admit the acceleration problems in their automobiles. Failure to input a break override system to prevent accidents further aggravated the situation. Complaints from over 1,000 Toyota owners have been filed since 2001. The accidents have caused the life of at least 19 people, and resulted in several injuries over the last decade (Krolicki & Hill, 2010). At a report published by the Federal Regulatory system it says that, these accidents are far more than any other automobile company has experienced. In order to comprehend for the probes, Toyota managed to collect fewer than 85,000 defected vehicles. Over the last decade National Highway Traffic Safety Administration (NHTSA) has investigated more than eight cases filed by Toyota owners. However six other cases were closed by the Federal agency without finding any problems in the vehicles (Vartabedian...
Words: 4627 - Pages: 19
...Committee Basic Approach to Internal Controls Business Continuity Management (BCM) at Toyota Risk Organization Risk management system Improve risk management Creation of the Emergency Operation Centre Creation of Global Large-Scale Disaster Countermeasure Committee Improving information telecommunication system in case of an emergency CSR Management Organizational Culture If you were hired as an Advisor: What recommendations or changes would you make? How would you implement these recommendations or changes? What are the company’s mission and current strategies? Toyota has for mission to be the first choice for all customers looking for materials handling solutions and to be widely recognized for their innovative products and services with a total respect for society. Toyota tries to build trust and confidence with their customers by delivering outstanding quality products and services which ass real value to their businesses. Toyota respects the expectations and ambitions of employees, stakeholders and suppliers through a constant search to improve. Toyota aims to achieve long-term and stable growth in harmony with the environment, the global economy, the local communities it serve and its stakeholders. The impact of the high Australia dollar, new government regulations, changing customer preferences and increased product competition have impacted significantly on Toyota and have forced us to review and transform the way we do business. In addition to their...
Words: 3892 - Pages: 16
...Management of Change Integrative case Study Toyota’s Learning Case Challenge: Toyota’s Learning Key points: In 2010 Toyota recalled around 9 million cars with brake and other faults. It is considered as the best example of a learning organization. Known for its reliability, quality and long-term durability for 15 years. Follows five discipline disciplines set out Serge and his colleague. Uses Quality circles weekly, experiment and set impossible goals, team work, open communication. It was fined over $16 million. System Thinking and organizational change. Q1.Regarding the 14th Toyota Management Principle, which says that Toyota is a learning organization. Use one organizational learning theory to explain how they have achieved this? The last Toyota Management Principle concludes that Toyota became a learning organization through relentless reflection and continuous improvement(Liker 2004)for organization to become organizational learning they need to create supportive environment, being open to new ideas and valuing different view point(Myers,Hulks&Wiggins 2012)according toTakeuchi,Osono and Shimizu(2008)Toyota value its workers and see them as acknowledge workers and the wisdom of experience and have an open communication and willingness to learn from others and freedom to voice contrary opinions in their organization. Q2.Peter Senge in his book “The fifth discipline “define learning organization as organization where individuals constantly increase their...
Words: 2232 - Pages: 9
...TOYOTA MOTOR COMPANY A MARKETING PLAN 1.0 Company Description The Toyota Company is a leader in the manufacture, assembly and distribution of cars around the world. The company uses an efficient management style which has been one of the reasons for the firm’s good performance. Many significant factors have made the company achieve the niche of market leader. The market structure the company operates in cannot be definitely stated. Some may consider it to be a monopoly. This is due to the fact that the company is a dominant market player in car exportation. In fact, its differentiation strategy has made it enjoy an almost monopolistic presence especially in the developing nations of the world. On the other hand, the market structure can be seen as an oligopoly. This is due to the fact that there are other key players like GM who are peer competitors. Toyota is keen to see what these competitors are doing and make sure it reacts to their actions in a way that will guarantee its market leadership. 2.0 Situation Analysis Toyota’s capacity to stay on top of productivity efficiency and quality rankings can be credited to its internal environment. This entails the way production process is managed by the top management who are famous for their competency. The production team has an insatiable obsession to improve the efficiency and effectiveness of its manufacturing operations. Therefore, to fully understand the situation analysis of Toyota Company, a SWOT...
Words: 3199 - Pages: 13
...Products Liability Research Paper Tonya Bailey Strayer University LEG 500---Law, Ethics, and Corporate Governance Professor Lynn Macbeth June 2, 2012 Products Liability Introduction As consumers, we purchase products that we feel are beneficial to us in some way or another. The products that we decide and choose to purchase are solely up to the individual. If there is a problem or accident that may occur a result with use of that product, then the consumer is liable. But producers and manufacturers are not exempt being that it is there product, and this is where legal liability issues occur. “Product liability refers to the responsibility of manufacturers for injuries and damages caused by their products” (Hellriegel & Slocum, 2011, pg. 52). In this paper, I will examine the Toyota Motor Company and how this company has been the subject of a product liability lawsuit. First, I describe the company and the product safety issue that led to the lawsuit. Next, I will discuss the legal theories used by the plaintiff to recover in this lawsuit, how the lawsuit was resolved, and why I agree with the decision in the case. Then, it will be relevant to mention the changes that have taken place in the company to ensure greater safety of this product or its products, including specific policies that the company has put in place to protect consumers and end users who purchase and use its product. Afterwards, I will discuss the regulatory agency that oversees the particular...
Words: 773 - Pages: 4
...Toyota plant in Valenciennes The Toyota Yaris is a subcompact car produced by Toyota since 1999. Yaris was first launched in the European market and it has achieved great success in the global market then. It was become Toyota's best-selling models in Europe. Besides, Toyota has used the "Yaris" and "Echo" names on the export version of several different Japanese-market models. At the beginning, Toyota decided to sell Yaris in the European market and build their overseas factory in Valenciennes France. As Toyata’s target market was in the European market, its overseas factory has the advantage in low labor cost and delivery cost. Valenciennes is a medium-sized city of 350,000 inhabitants located at northeast of France near the Belgium border. The region was severely struck by the steel crisis of the 1970s and the following constriction of the coal mining industry. The region suffered a huge economic depression with an unemployment rate approaching 30% during the 1980s. At that time, the installation of the Toyota factory in the industrial suburbs of Valencienne was a very important step of this regional revitalization process. Toyota ensured to the local government that it will create more than two thousand jobs for local residents. Considering of local economic situation, Toyota’s plant was more than welcome by local government and residents. To attract Toyota, national and local governments, as well as the European Union, gave Toyota a total of 51.5 million Euros in subsidies...
Words: 1479 - Pages: 6
...TOYOTA MOTORS PREPARED BY: S. QURRAT-UL-AIN KAZMI REG ID: 4494 CLASS ID: 9316 SUBMITTED TO: SIR SHAKEEL BAIG DATE: 01 March 2010 2 TOYOYA MOTORS MISSION STATEMENT ³Toyota seeks to create a more prosperous Society through automotive manufacturing«´ VISION STATEMENT ³Toyota aims to achieve long-term, stable growth in harmony with the environment, the global economy, the local communities it serves, and its stakeholders«´ OBJECTIVES Supporting One Another in Life and Living We aspire toward the realization of a society in which each individual can live with dignity and hope. To this end, we support efforts to activate the wisdom found in everyday life and to build a good society through mutual support and collaboration among neighbors. Searching for the Art of Living Better In today's globalized world, nature is on the verge of crisis, while culture is undergoing a rapid transformation. We wish to contribute to the creation of a beautiful environment and dynamic local culture by nurturing relationships with the people of the world and learning from nature's wisdom, so that everyone can enjoy a compassionate and fulfilling coexistence. Toward a Fulfilling Future We support initiatives to enrich the lives and minds of young people, with the aim of fostering the next generation, on whom the future depends. We hope that this will enable the next generation to respect each other's cultures from a broader perspective and to forge a path to the achievement of lasting peace. SWOT...
Words: 1712 - Pages: 7
...Running Head: MARKETING PLAN FOR TOYOTA MOTOR COMPANY Name: Professor: Institution: Course: Date: 1.0 Company Description The Toyota Company is a leader in the car manufacture, assembly and distribution the world over. A very efficient management style that the company uses has been one of the reasons for the firm’s good performance. There are many other salient factors that have made the company achieve the niche of market leader. The market structure the company operates in can not be definitely stated. Some may consider it to be a monopoly. This is due to the fact that the company is a dominant market player in car exportation. In fact, its differentiation strategy has made it enjoy an almost monopolistic presence especially in the developing nations of the world. On the other hand, the market structure can be seen as an oligopoly. This is due to the fact that there are other key players like GM who are peer competitors. Toyota is keen to see what these competitors are doing and make sure it reacts to their actions in a way that will guarantee its market leadership. 2.0 Strategic Focus and Plan There are three aspects of the existing corporate strategy that are developed in relation to their overall impacts caused to the marketing plan of Toyota Company. These are; 1 2.1 Mission Statement of the Company. Toyota seeks to create a more prosperous society through automotive manufacturing (Hiroshu, 2003). Therefore, the Company is aimed at...
Words: 4301 - Pages: 18
...Name: Professor: Institution: Course: Date: 1.0 Company Description The Toyota Company is a leader in the car manufacture, assembly and distribution the world over. A very efficient management style that the company uses has been one of the reasons for the firm’s good performance. There are many other salient factors that have made the company achieve the niche of market leader. The market structure the company operates in can not be definitely stated. Some may consider it to be a monopoly. This is due to the fact that the company is a dominant market player in car exportation. In fact, its differentiation strategy has made it enjoy an almost monopolistic presence especially in the developing nations of the world. On the other hand, the market structure can be seen as an oligopoly. This is due to the fact that there are other key players like GM who are peer competitors. Toyota is keen to see what these competitors are doing and make sure it reacts to their actions in a way that will guarantee its market leadership. 2.0 Strategic Focus and Plan There are three aspects of the existing corporate strategy that are developed in relation to their overall impacts caused to the marketing plan of Toyota Company. These are; 2.1 Mission Statement of the Company. Toyota seeks to create a more prosperous society through automotive manufacturing (Hiroshu, 2003). Therefore, the Company is aimed at achieving a stable and long-term growth in future, and this...
Words: 4296 - Pages: 18
...Lin weiqiao 1. How might a cell phone manufacturer, an elementary school, and the local post office each benefit from using Toyota's concept of kaizen? Kaizen means continuous improvement. Toyota uses it to maximum efficiency by making its employees under pressure and thinking all the time. Workers at Toyota plants must be exceptionally knowledgeable about all facets of a vehicle's production and able to change responsibilities as needed. It means all workers see the production lines as a whole so they can improve it because they are exceptionally knowledgeable. When a cell phone manufacturer uses Kaizen, all their workers should be exceptionally knowledgeable. So the workers can find the way to improve the production lines and to be more productivity. Moreover, if they find something wrong in the line, they can stop it which can decrease the rates of low quality products. When an elementary school uses Kaizen, it can improve their management of the school. All faculties can think about a better way to manage the school. How to improve the quality of education in the school, how to protect students from accidents can be the responsibilities of all staffs in the school. In this case, the school can be operated in a more productive way. When a local post office uses Kaizen, they can improve their speed to deliver mails and the rate of wrong delivered can be much lower. People in the post office might think about a better operation way of the post office under...
Words: 663 - Pages: 3
...evaluating The Toyota Way process within Toyota during the time of their accelerator crisis. A problem statement will be defined around Toyota’s internal and external customer complaint responses and communication channels, especially between US Toyota employees and the authoritative management of Toyota based in Japan. Problem Statement To become the leading automotive producer, with a strong presence in all of the 50 states and abroad, Toyota developed a strong global marketing plan and employed more than 8,900 people. They “produced 5.2 million cars in 58 production sites in 2000, and by 2009 they had the capacity to produce 10 million cars and had added 17 production sites.” (Greto et al, 2010, p. 3). Any industry leader in the position of Toyota should seize opportunities to grow and expand while ensuring that the company employees, customers, and stakeholders all stand to benefit and are all well informed about the possibilities that lie ahead. Effectively, a clear and informative communication system must be part of the company’s organization structure. However, the organizational structure known as the Toyota Way, a system designed to provide the tools for people to continually improve their work, though efficient and effective, could not prevent the accelerator crisis. Toyota’s rigid corporate culture and a hierarchy of seniority are at risk of reacting to external threats slowly, which is what happened during the accelerator crisis. Though Toyota places an emphasis...
Words: 2095 - Pages: 9
...owners and stockholders. Toyota has high quality products, sustainability and is contributing to the economy. The text says that “Toyota is the world’s largest automobile manufacturer” with not only the Toyota brand but also Lexus and Scion too. Stakeholder responsibility is the obligation to those who can affect future progress and achievements. Partnerships have been made to increase awareness which can help Toyota use the opinions of their consumers and future consumers to improve. In the text, they discuss the Toyota Way. This helps “to improve processes and products, build trust, and empower individuals and teams.” Societal responsibility is the duty to preserving the ecological environment and to the general public. Toyota makes their cars to help the earth, the Prius gets 50 miles per gallon and is still a hybrid. They play large rule in society also. Toyota has given $10 million to the Toyota USA Foundation, $500 million to philanthropic programs and $5 million plus 25 vehicles to support national parks. 2. Their mission is “to attract and attain customers with high-valued products and services and the most satisfying ownership experience in America.” Specifically, the Prius claims to provide “harmony between man, nature, and machine.” The text describes environmental scanning as the company gathering outside information in order to see trends in the marketplace. This is being done with support from several national parks throughout the USA. Toyota is looking to be most...
Words: 400 - Pages: 2
...1. Three distinctive approaches to knowledge management at Toyota The automobile industry is one that is very competitive, one method of increasing market share is by staying ahead of competition through exploitation of new knowledge to deliver more efficient processes or products (Chaston, 2004). Focusing on “ The Toyota Way” case study, three distinctive approaches have been discussed below; Metanational Company; . Toyota’s attitude of learning local and acting global describes the true meaning of being a metanational organization. Through this Toyota is able to understand local needs and wants and keep strong relationships with local suppliers to sustain competitive advantages. A Metanational describes firms that creates advantages on a worldwide scale instead of being limited to the “Home-Country” (Doz et al,1997).Such organizations understand the advantages of learning from different industries and keeping relationships with suppliers strong to sustain competitive advantage. The recession, the maturity of the Japanese industry and the opportunity in emergent markets has all contributed to the creation of Toyota as a metanational organization. The essence of this manifestation is its ability in accessing, melding, and leveraging distant capabilities and market knowledge Doz et al, 1997). Additionally Doz et al (1997) explain that in most companies important knowledge resides in the workplace; factory floors, within sales etc. Therefor by employing local talents to...
Words: 2914 - Pages: 12
...[pic] DIPLOMA IN BUSINESS ADMINISTRATION DBA (3104) ( INTRODUCTION TO BUSINESS Student Name : Ng See Wei Student ID# : 0103DBA0120914FT Student IC / Passport# : 961109-10-6187 Academic Honesty Policy Statement I, __________________________ hereby confirm that this assignment is my own work and not copied or plagiarized from any source. I have referenced the sources from which information is obtained by me for this assignment. I have also not allowed anyone to copy my work. Student’s Signature : _________________________________ | |for office use only | |LECTURER’S COMMMENTS/GRADE: | | | | | | |DATE : ______________ | | | | | |TIME : ______________ | | |...
Words: 1850 - Pages: 8
...BY AMY NINC The Toyota story has been intensively researched and painstakingly documented, yet what really happens inside the company remains a mystery. Here's new insight into the unspoken rules that give Toyota its competitive edge. Decoding the DNA of the Toyota Production System by Steven Spear and H. Kent Bowen long been hailed as the source of Toyota's outstanding performance as a manufacturer. The system's distinctive practices -its kanhan cards and quahty circles, for instance - have been widely introduced elsewhere. Indeed, following their own internal efforts to henchmark the world's best manufacturing companies, GM, Ford, and Chrysler have independently created major initiatives to develop Toyota-like production systems. Companies that have tried to adopt the system can be found in fields as diverse as aerospace, consumer products, metals processing, and industrial products. What's curious is that few manufacturers have managed to imitate Toyota successfully-even though the company has been extraordinarily open about its practices. Hundreds of thousands of executives from thousands of businesses have toured Toyota's plants in Japan and the United States. Frustrated by their inability to replicate Toyota's performance, many visitors assume that the secret of Toyota's success must lie in its cultural roots. But that's just not the case. Other Japanese companies, such as Nissan and Honda, have fallen short of Toyota's standards, and Toyota has successfully introduced...
Words: 7586 - Pages: 31
