...Running Head: KUDLER FINE FOODS IT SECURITY REPORT Kudler Fine Foods IT Security Report CMGT/400 Abstract Kudler Fine Foods is developing a customer loyalty program that will reward customers and increase sales. Kudler has requested the team to design the customer loyalty program while making sure that system meets security requirements. The following paper will describe a plan on how Kudler can achieve their goal by using the Systems Development Life Cycle or SDLC, which has five phases, and how they can use each one. As part of establishing Kudler’s reputation, the company will emphasize the need for security for the business and its customers. Introduction Kudler Fine Foods is a local business based in San Diego California that would like to increase their sales in their three other California locations. Kudler has decided to implement a customer loyalty program. The customer loyalty program will reward customers for shopping within the locations. One of the goals is to increase sales by tracking customer purchases so that sales can be more relevant and to attract customers. Kudler has decided that a development team is needed to build this new service for its customers. As part of the development, the System Development Life Cycle will be used to obtain the goal while paying attention to the security needs that the program will create. Our team will develop the SDLC and identify the potential threats and vulnerabilities have the customer loyalty program...
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...Executive Summary Kudler Fine Foods was first established in 1998 with an objective strongly focused on providing its clients the opportunity to buy fresh ingredients used to make delicious cuisines. Since then, Kathy Kudler (founder) has opened two more locations to satisfy her target market’s thirst for her product(s). Although this small business expansion has increased the customer base and or revenue pursued by its owner, the induction of additional services provided has also slightly altered the projected operations plan and or business plan. Kudler Fine Food’s mission states that it will “provide its customers with the finest selected foodstuffs, wines, and related needs in an unparalleled consumer environment“(Apollo Group, 2008). In order for Kudler to meet the needs of the consumer at all times, administration has proposed a review of the companies operations and or communication plan(s) be reviewed for contingency of any unforeseen threats to daily operations. Scope To assist the company in their daily functions, Kudler Fine Foods stores information used to determine market conditions, customer demographics, individual store sales, employee demographics, payroll, administrative functions, and other human resource related information. A post review of Kudler’s fixed operations reveals the company is currently unprepared for any and all potential threats that may halt daily operations for an over-extended period. Potential threats that Kudler may face are: breach and...
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...Information on Controls Shelise Stevens ACC542 Christy Countryman August 20, 2012 Information on Controls Internal controls are imperative to the success of a company. It is important for Kudler Fine Foods to assess their risks, analyze them, and come up with internal controls and keep them underway. The management of Kudler Fine Foods has reviewed the flowcharts and is requesting information on the controls. The risks involved may hinder the development and work that Kudler Fine Foods does and should be assessed and assigned internal controls to reduce the negative possibilities that associate with the risks. This brief will discuss and analyze the risks from the Accounting Information Systems, identify the risks and controls issued from the flowcharts, design controls to mitigate the risks, evaluate the application of internal control, and discuss other controls. Risks of AIS Team D suggested purchasing industry specific software. Industry specific software is software that comes with a pre-cut software for companies to use that has already been tweaked and fixed malfunctions (Visco, 2005). When Kudler Fine Foods purchases industry specific software they are getting the software that the company and employees can mold to benefit the company (Visco, 2005). However, with every system comes a risk. Kudler Fine Foods is chancing purchasing software that will not fit the companies every need by purchasing pre-made software. Accounting Information Systems contain risks...
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...head: INTERNAL CONTROL AND RISK EVALUATION Internal Control and Risk Evaluation Tamika Cummings University of Phoenix ACC/542 Accounting Information Systems January 11, 2010 June Hanson CPA Kathy Kudler, founder envision for the organization was to provide a pleasant shopping experience for customers worldwide. The Kudler Fine Foods visual culture is apparent in the first sentence of the mission statement. “Kudler Fine Foods mission is to provide our customers the finest in selected foodstuffs, wines, and related needs in an unparalleled consumer environment” (University of Phoenix, 2010). Kudler Fine Food stores are 16,000 square feet and are located in bouquet type environment, which is located in upscale areas. In week 2 my team was given the assignment to create flowcharts for Kudler Finer Foods. Four flowcharts were created to show the operating process of four functional areas. This paper will assess some of the internal controls and risk assessment needed for each flowchart. Companies use internal controls within their processes to assist departments in identifying priorities, achieve department goals, report reliably, meet compliance regulations and safeguard. Kudler Fine Food used internal controls to prevent and reduce errors in a cost-effective manner. As business processes become increasingly complex and dynamic, business controls have become an essential tool. Kudler Fine Food have ventured into the e-commerce...
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...Kudler Fine Foods IT Security Report Kudler Fine Foods IT Security Report Kudler Fine Foods is a specialty food store that has three stores located in San Diego, Ca. Kudler Fine Food strives to ensure their customers are happy and stay shopping at their stores. Kudler Fine Foods is starting a frequent shopper program. The new program will require a new system that Kudler will need to design and secure. First potential security threats need to be identified. Throughout the system development, process security will need to be considered. Kudler will need to address concerns if the new system is ever removed. Information security policies will need to be developed to ensure the security of Kudler and their customers. The employees of Kudler will need to go through security awareness training. In addition, audit provisioning by the Kudler staff will need to be addressed. This paper will discuss each of the security issues that Kudler will have to cover. Most Critical Threats Identified With the implementation of the improved customer rewards program many systems will need to be secured and possible threats and vulnerabilities need to be identified. Kudler’s current servers need to be properly secured to ensure they are not hacked or attacked by malicious code. If Kudler’s servers are hacked customers information like addresses, phone numbers, and email addresses could be used by attackers to try to acquire log on information. This is known as phishing, were an attacker...
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...Update Executive Summary Kudler Fine Food is a western United States based company, which is located in San Diego metropolitan area. It furnishes quality food products at the reasonable price and texture option of the best food product to their customers. In the year 1998, it started its functions to serve ever-growing consumers demand. The company has three stores with different departments. Its vision is to arouse its profit earning ability through capturing large market share. The company was valued for its employee fairness and high customer services. In comparison to the other competitors, the financial strength of Kudler is quite good as reflected in the forecasted Income statement and Balance sheet. The forecasted financials of the company pondered that its net revenues is showing tremendous growth. While analyzing this company, an environmental scan was necessarily to better realize the current critical situation of the company. This scanning shows internal (Strength & Weakness) and external environment (Opportunities & Threats), which reflects that despite of the number of threats faced by the company; Kudler Fine Foods efficiently asserts a comparatively strong position in the global marketplace through maintaining its apparent growth. Company’s Background In San Diego metropolitan area, Kudler Fine Foods is an incredibly renowned trendy specialty food store that opened in the year 1998 by Kathy Kudler. The company has locations at...
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...Kudler Service Request Matt Glaman BSA/310 Kudler Fine Foods are in the process of planning to create and deploy an information system which will be used to track customer purchasing trends through a Frequent Shopper Program. This program will provide rewards and discounts to customers, and in exchange, Kudler Fine Foods will be able to use this data to better target its customers. Implementation of the Frequent Shopper Program will entail new Point of Sale technology, a means of storing customer data, building out the hardware and software means to process retained data. Outside of any technology issues there are legal ramifications, as well as ethical implication. The Frequent Shopper program will be logging intimate data about Kudler Fine Foods customers. Each customer will have to provide contact information and postal address information. As the customer begins to make purchases each transaction will be cataloged which will expose purchasing habits along with other metadata that can be interrupted, such as the typical time of week and day the customer shops. Kudler Fine Foods management must declare a set standard of what data is to be logged to protect customers. Questions must be asked about how certain data is associated with customers. For example, transaction times could be disassociated from a direct customer profile but still provide insight as to popular shopping times. Outlining the ethics of the data collected provides a means for designing other...
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...Virtual Organization Strategy for Kudler Fine Foods For many organizations, strategic decisions play an important role in how the organization plans to expand its business and its profits. There are many factors management must consider before making a final decision as to which approach will provide the most benefits as well as bringing in the most capital. Each approach considered will present strengths, weaknesses, opportunities, and risks that management must carefully consider. Each approach will also have an impact on the organization’s decision should they decide to pursue an international location. The decisions management faces are not easy ones and they must carefully determine the best strategic approach or run the risk of financial ruin. Kudler Fine Foods Kudler Fine Foods is one such organization looking to expand its operations. Currently, Kudler Fine Foods owns and operates three stores all based in the San Diego, California area. Kudler Fine Foods, an upscale specialty foods store offering domestic and foreign foods as well as spirits to its customers, began in mid-1998 and within nine months was already making a profit. Kudler Fine Foods opened two additional stores, one in 2000 and one in 2003 (Apollo Group, 2011). Because business has been so good, management is looking at another possible expansion and is seriously considering the options available. In order to make the most beneficial as well as profitable decision, management must take its time and...
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...Program Faults Mario Samuel BSA/310 2 April 2012 Professor Shroads Abstract Kudler Fine Foods is a consumer friendly business looking for ways to reward their customers for being loyal to them. There are legal, ethical, and cost effective issues that will prevent them from going forward with the current plans they have. The excuse of not knowing about the law does not prevent a Kudler Fine Foods from breaking it. Kudler Fine Foods is a growing company trying new ways to make themselves become more successful. They came up with a plan to track purchase behavior at the individual customer level while providing high value incentives through a partnership with a loyalty points program called the frequent shopper program. The program is not focused on giving discounts to Kudler products but rather to other incentives such as first-class airline upgrades or high-end gifts. This brings up multiple issues in the areas of being legal, information security, ethical, and cost effectiveness of the program. One may say being ignorant to the law should not allow what is done right or wrong. For example, beverages left in hotels that are charged on guest credit cards if it is consumed. The guest may argue that they did not know they had to pay for the beverages, but in all actuality the sign was right there saying water is five dollars and coke is nine dollars. The sign for Kudler Fine Food is the Privacy Act of 1974 that states, "no agency shall disclose any record which...
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...Kudler Fine Foods Frequent Shopper Program Security Concerns Kudler Fine Foods is an upscale food specialty store with three locations in the San Diego metropolitan area. The needs of the customers and overall satisfaction is the main mission that Kudler strives to uphold. Kudler Fine Foods has experienced significant growth and is now focused on expanding services, improving the efficiency of its operations and increasing the consumer purchase cycle as a means to increasing the loyalty and profitability of its consumers (Apollo Group Inc., 2013). Kudler must first review the legal, ethical, and security concerns as well as any financial concerns contained within the cost of this new Frequent Shoppers Program. Legal Considerations In creating this new program, Kudler must first address any Legal issues with this new system. Protecting the customers’ privacy rights must first be researched and taken into consideration. In obtaining customer information that could be used to personalize marketing campaigns, recommendations and discounts, Kudler will need to understand that the customer must be balanced against the individual's need for privacy. In collecting the information, Kudler must fully disclose what information is collected and how it will be used by Kudler and possible third party vendors, so the customer's informed consent can be secured. Adhering to the Privacy Act of 1974, Kudler “shall not disclose any record which is contained in a system of records by any means...
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...Kudler Fine Foods Frequent Shopper Program Brian Musha, Darrell Jones, David Kress, Matthew DiMare, Jason Longo, Thomas Kunis CMGT/400 February 9, 2015 Robert Quintin Introduction Team C has been tasked to develop a Customer Loyalty Program for frequent shoppers at Kudler Fine Foods. The program will consist of loyalty points that may be used by the frequent shoppers to purchase high value merchandise from the vendors of the loyalty points partner program. The team has also been tasked to insure that the information collected from the frequent shoppers is securely protected from outsiders and others that may make the system vulnerable to threats. Team C will cover each step within the system development life cycle to cover all systems affected and mitigation of risks and will at properly satisfy the needs of Kudler. Outline of Customer Loyalty Program Kudler Fine Foods prides itself on delivering the finest in specialty foods from around the world. In continuing with the tradition of providing the best for their customers Kudler has decided to develop a Customer Loyalty Program. This program will consist of a loyalty points program with said point being accrued from purchases made from Kudler. The customer will have to sign up for the program and after doing so will have their purchases tracked and with each purchase will collect loyalty points that can later be used towards high value items provided by vendors of a loyalty points partner program. The reasoning...
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...Internal Control and Risk Evaluation – Kudler Fine Foods Lisa Cook University of Phoenix ACC/542 August 15, 2011 Internal Control and Risk Evaluation Internal controls and risk assessments are an integral part for a company to be successful. Management at Kudler Fine Foods has reviewed the flowcharts prepared and is requesting information on controls that will be required. Risks are none to be a negative event occurring in a company’s productivity. Internal controls are the policies and procedures put in place to reduce unforeseen occurrences associated with the risks. This brief will discuss the risks of Kudler Fine Food’s current Accounting Information System (AIS) evaluated by Team B and incorporate the controls into the flowcharts, design internal controls to mitigate risks to the systems, evaluate the application of internal controls to the systems, and discuss other controls, outside the system, that Kudler Fine Foods may need. Risks in the Systems According to Hunton, Bryant, & Bagranoff (2004), “business enterprises face a variety of risks, including business, audit, security, and continuity risks” (pg. 48). When analyzing Kudler Fine Foods current information system the team found that Kudler lacked internal controls and risk evaluations required to run their information system. Several concerns were brought up as major potential risks. The three risks focused on are those of business, security, and continuity. Several of Kudler’s risks within the system...
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...Kudler Fine Foods ERP Kudler Fine Foods ERP Kudler Fine Foods is a local upscale specialty food store located in the San Diego metropolitan area. They have three locations (La Jolla, Del Mar and Encinitas). Kudler’s owner Kathy Kudler works seven days a week visiting each store. Managers handle the day-to-day details, but Kathy handles the buying for the stores. Kathy and her team are looking to reorganize Kudler Fine Foods to lessen the workload for her and her management team. Reorganization would allow the group more time to spend with customers and balance the home and work life more efficiently. Business Needs In order for the reorganization of Kudler Fine Foods to be successful an enterprise system will be implemented. The enterprise system also known as enterprise resource planning system (ERP) integrates business processes across departments and functions of an organization into one IT system (Business Information Systems, N.D.). This prevents fragmented information but rather stored together in a comprehensive data repository that can be used by different part of the company (Robbins & Judge, 2011). The ERP system will be crucial for Kathy in effectivly planning all aspects of Kudler Fine Foods. She will be able to control the resources of the company from one system. As she currently controlls all of the ordering, the ERP system will allow her to know when and where more products need to be ordered and shipped. As certain items in a location is getting...
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...Business ACC/542 Version 3 Accounting Information Systems | Copyright © 2012, 2009, 2007 by University of Phoenix. All rights reserved. Course Description In this course, students examine the fundamentals of accounting systems design. Topics include business information systems, business processes and data flows, database concepts and tools, internal control and risks, auditing the information system, and using the information system to perform audit functions. Policies Faculty and students/learners will be held responsible for understanding and adhering to all policies contained within the following two documents: University policies: You must be logged into the student website to view this document. Instructor policies: This document is posted in the Course Materials forum. University policies are subject to change. Be sure to read the policies at the beginning of each class. Policies may be slightly different depending on the modality in which you attend class. If you have recently changed modalities, read the policies governing your current class modality. Course Materials Bagranoff, N. A., Simkin, M. G., & Strand Norman, C. (2008). Core concepts of accounting information systems (10th ed.). New York, NY: Wiley. Hunton, J. E., Bryant, S. M., & Bagranoff, N. A. (2004). Core concepts of information technology auditing. Hoboken, NJ: Wiley. O’Brien, J. A. & Marakas, G. M. (2008). Management information systems (8th ed.). Boston, MA: McGraw-Hill...
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...Individual Service Request: Kudler Fine Foods Austin Okoh-Esene University Of Phoenix BSA 310 January 20, 2014 Ed Ruppel Kudler Fine Foods would like to start a program called the Kudler Fine Foods Frequent shopper program. This program will be different than other supermarket programs. Kudler Fine Foods will be offering their customers an experience that is based on loyalty points, but give customers perks such as high-end gifts, airline tickets and specialty foods and wines. The supermarket’s new initiative tracks customer behavior would be based on their purchase patterns and provides customers with new high-value incentives to shop with Kudler Foods. Kudler Fine Foods new program can help the company increase revenues to the business, but they will have to address the potential legal, ethical, and information security concerns that are related to the new business initiative. Since a significant part of the program involves storing customer information, Kudler Fine Foods will need to invest their capital to have a robust information security database to protect their customers from potential hackers. The supermarket brand will also need to create more stringent ethical policies for their employees to follow due to the increase critical information that would be voluntarily given to Kudler Fine Foods staff by their customers. The legal ramifications can easily be tied in along with the ethical concerns. The risk of having stored data that were to be compromised by...
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