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Internal and External Factors Affecting Hrd

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Submitted By akalsi
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HRD is the overall framework for helping employees their personal and organizational skills, knowledge, and abilities. HRD includes such opportunities as employee training and employee career development etc. in this essay I will be concentrating on the internal and external factors affecting HRD. Development focuses on training and this is done internally and externally in different industries. On the job training is done internally where employees learn how to perform their job roles. It allows coaching which is a more intensive method of training that involves a close working relationship between an experienced employee and the trainee. This is good as strong working relationships can build into better productivity and teamwork amongst the workers.
On the job training is beneficial as the trainee is faced with real life scenarios. For example, when training to be a cashier in Lloyds TSB bank you would be on the counter with a member of staff who currently cashiers and they will shadow how they do the job. After shadowing, the trainee will go on counter and process non-communication transactions meaning that there is no interaction yet between a customer and the trainee. After this and the trainee is comfortable about the basic procedures they will then do the same again however this time they will be interacting with the customers face to face. Either a fully trained cashier or manager will observe them so that if any problems arise or there is a complaint he/she will be able to sort or calm the situation.
It can also be beneficial as it can be motivating because workers feel they are hands on from the start. Allows the worker to feel like they are adapting into the job role quickly, this can increase motivation because they will feel like they are straight away part of a team and are able to do the job quickly and efficiently. Trust is also built between the

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