...| 9 | 9 | EVALUATION | 10 | 10 | SCHEME OF WORK | 10 | 11 | READING/LEARNING RESOURCES | 12 | 1 WELCOME AND INTRODUCTION The overall function and direction of an organisation is determined by the nature of its corporate strategy. Strategy provides the goals, objectives and guidelines for the structure and operations of the organisation. It is by means of structure that the purpose and work of the organisation are carried out. Some structure is necessary to make possible the effective performance of key activities and to support the efforts of staff. Structure provides the framework of an organisation and its pattern of management. The manager needs to understand the importance and effects of organisation strategy and structure. The aim of this unit is to provide learners with the understanding and skills to manage their | activities in the business workplace to improve their effectiveness and efficiency. | This unit focuses on the effective and efficient planning and management of business work | activities. It gives learners with understanding and skills needed to design and implement | operational systems to improve their effectiveness and efficiency and achieve the desired results for the business. | | You are encouraged to consider the importance and interrelationship of business processes and the implementation of operational plans, together...
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...Assignment Brief BTEC Level 4-5 HNC/HND Diploma (QCF) To be filled by the Student Name of the Student : ------------------------------------------------- Edexcel No : Registration No: Batch No: Unit Assessment Information Qualification : Higher National Diploma in Business Management Unit Code & Title : Unit 15 Managing Business Activities to Achieve Results Assessment Title & No’s : Managing Business Activities to Achieve Results (Assignment 1 of 1) Learning outcomes and grading opportunities: LO 01: Understand the importance of business processes in delivering outcomes based upon business goals and objectives | Learning Outcomes | LO1.1 | LO1.2 | LO1.3 | | | | | LO 02: Be able to develop plans for own area of responsibility to implement operational plans | Learning Outcomes | LO2.1 | LO2.2 | LO2.3 | LO2.4 | | | | LO 03: Be able to monitor appropriate systems to improve organisational performance | Learning Outcomes | LO3.1 | LO3.2 | LO3.3 | LO3.4 | | | | LO 04: Be able to manage health and safety in the workplace | Learning Outcomes | LO4.1 | LO4.2 | LO4.3 | LO4.4 | | | | Merit and Distinction Descriptor | M1.1 | M2.1 | M3.2 | D1.1 | D2.2 | D3.5 | | | | | Assessor : Date Assessed: Internal Verifier (IV): Date of IV: Date Issued...
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...concept, widely accepted as being of high utility in the management of the marketing function. Introduction The seven Ps of the services marketing mix were developed from the four Ps, which were introduced by McCarthy (1960). These original four Ps were the Product, Price, Promotion and Place of a good. The main reason that these aspects were chosen to be the main part of the marketing mix is that they are specific factors over which the marketing manager should be able to exercise a degree of control, depending on the nature of their firm's resources. For example, the marketing manager is able to decide what type of products a firm will develop to best fit the market, depending on the firm having the necessary technology, and also the places it can be sold within the firm's wider distribution network. However, when considering services, it is clear that marketing managers have control of more factors, leading to a debate around the use of other factors in the marketing mix. Ultimately, this led to the creation of the services marketing mix by Booms and Bitner (1981), which includes People, Processes and Physical Evidence as critical aspects of the mix. This seven Ps framework has been used to drive and analyse marketing activities in a wide range of markets (Kotler and Keller, 2005). However, the extent to which this framework can be used to create a specific marketing mix for a specific organisation is strongly dependent on the extent to which each of the seven Ps can be manipulated...
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...Learning Outcome Learning outcome Understand the importance of business processes in delivering outcomes based upon business goals and objectives Be able to develop plans for own area of responsibility to implement operational plans Assessme nt Criteria 1.1 1.2 1.3 LO1 In this assessment you will have the opportunity to present evidence that shows you are able to: Evaluate the interrelationship between the different processes and functions of the organisation. Justify the methodology to be used to map processes to the organisation’s goals and objectives. Evaluate the output of the process and the quality gateways. Task Evidence no. (Page no) 2.1 2.2 LO2 2.3 2.4 Design plans which promote goals and objectives for own area of responsibility. Write objectives, which are specific, measurable, achievable, realistic and time based to align people and other resources in an effective and efficient way. Implement appropriate systems to achieve objectives in the most efficient way, on time, to budget and meeting organisational standards of quality. Carry out work activities meeting the operational plan through effective monitoring and control. Version 1.2 LO3 Be able to monitor appropriate systems to improve organisation al performance 3.1 3.2 3.3 3.4 Be able to manage health and safety in the workplace 4.1 4.2 LO4 4.3 4.4 Design systems to manage and monitor quality standards specified by the organisation. Demonstrate a quality culture to ensure continuous monitoring,...
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...Managing Business Activities To Achieve Results | Student name | Assessor name | | Mehedi Alam | Date issued | Completion date | Submitted on | 24th February 2014 | 20th June 2014 | | | | Assignment title | Managing business process to improve effectiveness and efficiency | ------------------------------------------------- Learning Outcome | Learning outcome | Assessment Criteria | In this assessment you will have the opportunity to present evidence that shows you are able to: | Task no. | Evidence(Page no) | LO1 | Understand theimportance of businessprocesses in deliveringoutcomes based uponbusiness goals andobjectives | 1.1 | Evaluate the interrelationship between thedifferent processes and functions of theorganisation. | | | | | 1.2 | Justify the methodology to be used to map processes to the organisation’s goals and objectives. | | | | | 1.3 | Evaluate the output of the process and thequality gateways. | | | LO2 | Be able to developplans for own area ofresponsibility toimplement operationalplans | 2.1 | Design plans which promote goals andobjectives for own area of responsibility. | | | | | 2.2 | Write objectives, which are specific,measurable, achievable, realistic and time based to align people and other resources in an effective and efficient way. | | | | | 2.3 | Implement appropriate systems to achieve objectives in the most efficient way, on time, to budget and meeting organisational standards of quality. | | | ...
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...Division of Business Course: HND Business Level 5 Student Name: Unit 15: Managing Business Activities to Achieve Results Date Issued: 02/09/2014 Fail P1 P12 P2 P13 P3 P14 Year: 2013/14 Lecturer’s Name: Emmanuel Wanki Completion Date: 30/09/2014 Pass P4 P15 P5 P16 P6 M1 Merit P7 M2 P8 M3 P9 D1 Distinction P10 D2 P11 D3 Learning Outcomes: 1 Understand the importance of business processes in delivering outcomes based upon business goals and objectives 2. Be able to develop plans for own area of responsibility to implement operational plans 3 Be able to monitor appropriate systems to improve organisational performance 4 Be able to manage health and safety in the workplace. Comments: Assessor’s Signature: Date: Late: Referred Yes No Internal Verification: Yes No I declare that the work I am submitting for assessment contains no sections in copied in whole or part from any other source, unless it is explicitly identified by means of quotation mark or by means of wholly indented paragraphs. I declare that I have also acknowledged such quotations by providing detailed references in an approved format. I understand that unidentified and un-referenced copying both constitutes plagiarism which is an offence. I give my consent for my work being scanned by Turnitin formatively and summatively for the purposes of assessment. Student Signature: Received by: Date: Date: T +44 (0)20 8795 5509 ǀ info@csbm.co.uk ǀ www.csbm.co.uk Capital House ǀ 388...
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...Managing Business Activities to Achieve Results Edexcel BTEC level 4 in AMS-LONDON College By Lodoisambuu Bazar To Francis Nwofor Table of Content Task 1 1.1. Evaluate the interrelationship between the different processes and functions of the organization 1.2. Identify and justify the methodology you would use to map processes to the organization’s goals and objectives 1.3. Evaluate the output of the process and the quality gateways Task 2 2.1. Design plans which promote goals and objectives for own area of responsibility 2.2. Write objectives, which are specific, measureable, achievable, realistic and time based to align people and other resources in an effective and efficient way 2.3. Implement appropriate systems to achieve objectives in the most efficient way, on time, to budget and meeting organizational standards of quality 2.4. Carry out work activities meeting the operational plan through effective monitoring and control Task 3 3.1. Design systems to manage and monitor quality standards specified by the organization 3.2. Demonstrate quality culture to ensure continuous monitoring, evaluation and development of the process 3.3. Recommend improvements which align with the organization’s objectives and goals and which result in improvements 3.4. Report on the wider implications of proposed changes within the organization Task 4 4.1. Carry out risk assessments as required by legislation, regulation and organizational requirements ensuring appropriate...
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...Quality Management Systems Introduction An organisation will benefit from establishing an effective quality management system (QMS). The cornerstone of a quality organisation is the concept of the customer and supplier working together for their mutual benefit. For this to become effective, the customer-supplier interfaces must extend into, and outside of, the organisation, beyond the immediate customers and suppliers. A QMS can be defined as: “A set of co-ordinated activities to direct and control an organisation in order to continually improve the effectiveness and efficiency of its performance.” These activities interact and are affected by being in the system, so the isolation and study of each one in detail will not necessarily lead to an understanding of the system as a whole. The main thrust of a QMS is in defining the processes, which will result in the production of quality products and services, rather than in detecting defective products or services after they have been produced. The benefits of a QMS A fully documented QMS will ensure that two important requirements are met: • The customers’ requirements – confidence in the ability of the organisation to deliver the desired product and service consistently meeting their needs and expectations. • The organisation’s requirements – both internally and externally, and at an optimum cost with efficient use of the available resources – materials, human, technology and information. These requirements can only be truly met...
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...Managing Business Activities To Achieve Results RIMS INTERNATIONAL SCHOOL OF BUSINESS TECHNOLOGY Project Guide: Prof.MRS PRIYA CHOWDHURY PRESENTED BY: KEYUR. P. DESAI BBA SECOND YEAR: HIGHER NATIONAL DIPLOMA STUDENT ID NO: 10312 Unit Title: Managing Business Activities to Achieve Results | Unit Code: 15 | Date Issued:20th Oct 2011 | Assignment Brief - General Student Name: Keyur Desai | Student ID10312 | Date Received | Lecturer Name: Ms Priya Chowdhury | Internal Verifier Name: | Rules and regulations: Plagiarism is presenting somebody else’s work as your own. It includes: copying information directly from the Web or books without referencing the material; submitting joint coursework as an individual effort; copying another student’s coursework; stealing coursework from another student and submitting it as your own work. Suspected plagiarism will be investigated and if found to have occurred will be dealt with according to the procedures set down by the College. Please see your student handbook for further details of what is / isn’t plagiarism. | Coursework Regulations 1 You are required to submit your coursework on-line through online e-learning system http://stponline.org.uk. Detailed information about this is available in the student handbook submission. 2 Details of submission procedures and penalty fees can be obtained from Academic Administration or the general student handbook. 3 Late coursework will be accepted by...
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...ASSIGNMENT: Research And Report Writing Undertake A Business Project And Report The Findings And Recommendations To The Stakeholders Of The Business BUSINESS RESEARCH CASE THE PROBLEM: Your client has recently acquired an existing business however has limited management experience and has done very little research on the business before purchasing it. He is now encountering a number of strategic challenges that seem unsurmountable. He wants to find solutions to the many challenges the business is undergoing. The Client now recognises that the success of his business relies on effective and efficient planning and management of the business work activities. This involves understanding the interrelationship of business processes and the implementation of operational plans, quality, and health and safety systems; and developing the skills needed to design and implement operational systems to improve effectiveness and efficiency to achieve the desired results for the business. The Client now believes that business research and management and leadership expertise are the key to improving the business. He has contracted your management firm with the aim to gain reliable information as a basis for good strategic management and leadership decisions and the expertise to implement these decisions. THE TASK: You are a senior partner in a management firm. Your company provides business research and consultation services to clients. The management firm engages in business research...
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...Organizations and Behavior Lecture : Shamima Hossain Due date : April Group , 2014 : 1A 1 TABLE OF CONTENTS Interrelationships Between Organizational Process And Function Structure .............................. 4 Structure .............................................................................................................................................................. 4 Functions ............................................................................................................................................................. 6 Interrelationships between different functions: .................................................................................. 7 Process and Relationships between Objectives, Vision and Mission Statement ..................... 8 Methods for Mapping: ................................................................................................................................. 11 Identifying the Process Margins: ........................................................................................................ 11 Make the list of the functions and their process accordingly .................................................. 11 Make the Classification of Steps and Process ................................................................................ 11 Draw the Symbols to show Functions accordingly ..................................................................... 11 Evaluate the output of the Process...
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...successfully handle greater responsibilities, through formal or informal means. Any effective HRD programme must satisfy the needs of an organization. To this end, management must outline the needs of the organization and convert them into objectives with a view to formulate a workable programme. The purpose of this chapter is to help the student understand the basic concepts, principles and practices of HRD. INTRODUCTION; People are the real assets of an organization. If treated well, they can take organizations to commanding heights. Two plus two could be four or even ten. Organisation are generally, driven by a set of predetermined goals. They employ physical, financial and human resources in order to achieve the goals. These goals have no meaning unless people understand the underlying philosophy, translate them into concrete action plans and pur ktheir heart while realizing the targets. Organisation, thus depend on people for their survival and growth. In a similar way, people need organization . The vast majority of people work to support themselves and their families. But people work for many reasons other than economic security. HRD; Human Resources Development (HRD) is a positive concept in human resource management. It is based on the belief that an investment in human beings is...
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...years. While appreciating the past success of ‘management’ we would also recognise that today’s accelerating pace of change is putting pressure on our organisations to be at the forefront of management thinking. If we want to maintain our standard of living our rate of change has to be comparative to the rest of the world. But our present day management thinking has evolved from a whole range of influences over an extraordinary long period of time. In his comprehensive book ‘The Evolution of Management Thought’ Daniel A Wren writes: " Within the practices of the past there are lessons of history for tomorrow in a continuous stream. We occupy but one point in this stream. The purpose .. is to present…the past as a prologue to the future." So with the aim of accelerating the development of our management practice for the future let us examine that stream of evolving management thought of the past. Our Christian past has taught that us that there was a beginning (Adam & Eve) and there will be an end (Armageddon) and in between we should hear the word of god and obey his commandments. We therefore tend to think linearly as well as in terms of authority and compliance. In contrast the religions of the East emphasise the cyclical and regenerative properties of nature. They therefore think in terms of cyclical processes and of being at one with God and authority. The Greek influence is evident in that we retain the Socratic concept of searching for the truth by the judging...
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...SOA Case Study: Agility in Practice As boundaries within and between enterprises become increasingly permeable, there is a greater need for information flow. This is inhibited by the "information silos" formed by traditional software applications. Service oriented architecture (SOA) replaces these silos with loosely-coupled services, enabling information to flow as needed, and delivering enterprise agility. This is a case study from ING Card, a division of the ING Group, member of the Jericho Forum of The Open Group. It describes the first phase of their SOA implementation, with services that are hard-wired rather than dynamically discoverable. It illustrates how even this stage of SOA can deliver real business agility, and contains some interesting lessons for SOA implementation. The case study was written by Alcedo Coenen. Alcedo has built his experience in IT since 1987, although he originally graduated in musicology in 1986. He has been working as programmer, information analyst, and since 1997 as (information) architect for ING and other companies in the Netherlands. Within ING Alcedo has been working on multi-channel architecture, a global SOA for ING Europe, a credit card system and on knowledge systems. Recently he has established a working group on the Business Rules Approach, producing articles and presentations for several architecture conferences and meetings. Open Group SOA Case Study http://www.opengroup.org Open Group SOA Case Study SOA Agility in...
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...lo io yB io g oCSEC B Biologyy og Bi ol gy lo yB io g lo io og B ol Bi y Caribbean Examinations Council ® SYLLABUS SPECIMEN PAPER MARK SCHEME SUBJECT REPORTS Macmillan Education 4 Crinan Street, London, N1 9XW A division of Macmillan Publishers Limited Companies and representatives throughout the world www.macmillan-caribbean.com ISBN 978-0-230-48203-6 © Caribbean Examinations Council (CXC ®) 2015 AER www.cxc.org www.cxc-store.com The author has asserted their right to be identified as the author of this work in accordance with the Copyright, Design and Patents Act 1988. First published 2014 This revised version published 2015 Permission to copy The material in this book is copyright. However, the publisher grants permission for copies to be made without fee. Individuals may make copies for their own use or for use by classes of which they are in charge; institutions may make copies for use within and by the staff and students of that institution. For copying in any other circumstances, prior permission in writing must be obtained from Macmillan Publishers Limited. Under no circumstances may the material in this book be used, in part or in its entirety, for commercial gain. It must not be sold in any format. Designed by Macmillan Publishers Limited Cover design by Macmillan Publishers Limited and Red Giraffe CSEC Biology Free Resources LIST OF CONTENTS CSEC Biology Syllabus Extract 3 CSEC Biology Syllabus 4 ...
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