Question 1
1 / 1 pts Answer: False
Body language and tone of voice have little impact on the audience’s understanding of the information being communicated.
Rationale:
Body language and tone of voice have more impact that the verbal content of the message on the audience’s understanding of the information being communicated.
Question 2
1 / 1 pts
Which of the following scenarios provides an example of nonverbal communication that might have a negative impact? Answer: D Brandi enjoys a few cigarettes over long lunch breaks, which makes her appear to be lazy to her co-workers. Louis was unable to properly instruct his subordinate, Willard because of the ambient noise in the office social. Tim, in an attempt to say “hello” to a client in Mandarin, inadvertently offended the client in Cantonese.
D. Joy is a skilled public speaker, but she tends to look angered when she’s passionate about something.
Rationale:
Nonverbal communication is communication that does not use words. Common forms of nonverbal communication include gestures, posture, facial expressions, tone of voice, and eye contact.
Question 3
1 / 1 pts Answer: False
Checking emails and text messages during a presentation does not distract a person from the topic being discussed. Rationale:
Checking emails and text messages during a presentation will distract a person from the topic being discussed.
Question 4
1 / 1 pts Answer: False
Lamar Holten plans to start his presentation for a nonprofit charity program with a startling statistic. This is usually a poor approach as it may distract the audience. Rationale:
In this scenario, Lamar Holten should start his presentation with a startling statistic. Opening with a startling statistic gives you a chance to grab the attention of the audience.
