...01 1.1 Introduction of Project Management Although project management history starts further back in latter 19th century modern project management began in the early 1960s. The need of the project management increased with the development of business around projects and to communicate and co-ordinate work across departments and people. According to the PMBOK (2008) project defines as "temporary endeavour undertaken to create a unique product or service.Temparary means that every project has a definite end. Unique means that the product or service is different in some distinguishing way from all similar product or service." PMBOK (2004) analyse project management as “the application of knowledge, skills, tools and techniques to project activities in order to meet stakeholder’s needs and expectations from a project." Where, Grham (1985) identified project management as "a set of people and other resources temporarily assembled to reach a specified objective, normally with a fixed budget and with a fixed time period. Projects are generally associated with products or procedures that are being done for the time or with known procedures that are being altered." These two definitions clearly show the difference of identifying the project management in time to time. Success or failure of the project can influence by project manager. He integrates and co-ordinates and guides them to successfully complete the project. Below are some desirable project manager attributes (Burke...
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...Ryan Parsons Student ID #: 1237934 Assignment #1 | Spa Works | Memorandum To: | John Smith, President | From: | Ryan Parsons | cc: | | Date: | January 8, 2014 | Re: | New Integrated System – Committee Members | | | Hi John, The purpose of this Memo is to notify you that I have selected the committee members for the development of the new system that you have charged me with overseeing. Here is the list of the individuals selected for this committee: * Jillian Koch – Spa Manager Jillian is 29 and currently manages the spa on Parkland Dr. She has been with Spa Works for 5 years and was very excited to be part of this committee. She believes that this is a great opportunity to have some input to make the new system more user friendly for her employees. She seems to have a great relationship with her employees, and should be able to excel in the team environment of this committee. * Joe Carlson – Fitness Center Manager Joe is 31 and currently manages the Fitness Center on Quinpool Ave. Joe has a background with Computer Systems from University and I thought this might be a great asset for this committee. Joe has some great ideas about what is needed or needs to be improved in the new system from the Fitness Center perspective. As a member of this committee, Joe will be the liaison between the committee and the Fitness Center personnel and will be expected to contribute ideas for the system that will benefit the three fitness centers. * Elizabeth Vogel – Accounting...
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...The Guide to the Business Analysis Body of Knowledge™ Version 2.0 Framework www.theiiba.org Introduction Purpose This document is intended to provide an overview of the framework developed for version 2.0 of the Business Analysis Body of Knowledge™ (BABOK™). Scope The term “scope” is used to mean a number of different things, but two definitions predominate: • Solution scope is the set of capabilities a solution must support to meet the business need. • Project scope is the work necessary to construct and implement a particular solution. When the BABOK refers to “scope”, the solution scope is meant unless we specifically say otherwise. The definition and management of the solution scope is central to business analysis, and differentiates it from project management (which is concerned with the project scope). Key Concepts Business Analysis Business analysis is the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization, and recommend solutions that enable the organization to achieve its goals. The BABOK is intended to describe and define business analysis as a discipline, rather than define the responsibilities of a person with the job title of business analyst (which may vary significantly between organizations). Business analysis may be performed by people with job titles such as systems analyst, process analyst, project manager, product manager, developer, QA...
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...Vision/Scope Customer Name Directions for using template: Read the Guidance (Arial blue font in brackets) to understand the information that should be placed in each section of this template. Then delete the Guidance and replace the placeholder within with your response. There may be additional Guidance in the Appendix of some documents, which should also be deleted once it has been used. Some templates have four levels of headings. They are not indented, but can be differentiated by font type and size: • Heading 1 – Arial Bold 16 font • Heading 2 – Arial Bold Italic 14 font • Heading 3 – Arial Bold 13 font • Heading 3 – Arial Bold Italic 12 font You may elect to indent sections for readability. |Author | | |Author Position | | |Date | | Version: 1.0 ( 2002 Microsoft Corporation. All rights reserved. The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft...
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...to the Business Analysis Body of Knowledge® (BABOK® Guide) Version 2.0 www.theiiba.org Order ID: IIBA-200911231134-455082 Licensed to Gustavo Simues International Institute of Business Analysis, Toronto, Ontario, Canada. ©2005, 2006, 2008, 2009, International Institute of Business Analysis. All rights reserved. Portions of Appendix A: Glossary are from The Software Requirements Memory Jogger, by Ellen Gottesdiener, ©2005 GOAL/QPC and are used with permission. Cover Image ©2006 iStockphoto.com/Damkier Media Group. Version 1.0 and 1.4 published 2005. Version 1.6 Draft published 2006. Version 1.6 Final published 2008. Version 2.0 published 2009. Second Printing. ISBN-13: 978-0-9811292-1-1 (print) ISBN-13: 978-0-9811292-2-8 (PDF and EBook) Permisson is granted to reproduce this document for your own personal, professional, or educational use. If you have purchased a license to use this document from IIBA®, you may transfer ownership to a third party. IIBA® Members may not transfer ownership of their complimentary copy. This document is provided to the business analysis community for educational purposes. IIBA® does not warrant that it is suitable for any other purpose and makes no expressed or implied warranty of any kind and assumes no responsibility for errors or omissions. No liability is assumed for incidental or consequential damages in connection with or arising out of the use of the information contained herein. IIBA®, the IIBA® logo, BABOK® and Business Analysis...
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...Supply Chain ....3 1.1 Why Information Systems? ....4 Why Information Systems Matter 4 • How Much Does IT Matter? 6 • Why IT Now? Digital Convergence and the Changing Business Environment ....7 1.2 Perspectives on Information Systems ....13 What Is an Information System? ....13 Windows on Organizations: Cemex: A Digital Firm in the Making ....14 Window on Technology: UPS Competes Globally with Information Technology ....17 It Isn't Just Technology: A Business Perspective on Information Systems 18 • Dimensions of Information Systems ....20 1.3 Contemporary Approaches to Information Systems ....25 Technical Approach 26 • Behavioral Approach 26 • Approach of This Text: Sociotechnical Systems ....27 1.4 Learning to Use Information Systems: New Opportunities with Technology ....27 The Challenge of Information Systems: Key Management Issues 28 • Integrating Text with Technology: New Opportunities for Learning ....30 Make IT Your Business ....31 Summary, 31 • Key Terms, 32 • Review Questions, 32 • Discussion Questions, 33 • Application Software Exercise: Database Exercise: Adding Value to Information for Management Decision Making, 33 • Dirt Bikes USA: Preparing a Management Overview of the Company, 33 • Electronic Commerce Project: Analyzing Shipping Costs, 34 • Group Project: Analyzing a Business System, 34 • Case Study: Dollar General: Heavy on Organization, Light on Systems, ....35 Chapter 2. Information Systems in the Enterprise ....38 Opening Case: Fast...
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...BUSINESS INTELLIGENCE SOLUTIONS Executive Summary Business Intelligence, abbreviated as BI, is a general term, which refers to various software applications used in the analysis of an organization’s raw data. Business Intelligence as a discipline comprises of various related activities, which include data mining, internet-based analytical processing, reporting, and querying. Business organizations use BI in order to improve in decision-making, reduce costs of operation, and identify new business opportunities. Companies use BI in order to identify inefficient business processes, which need re-engineering. With the current BI tools, business organizations can take the role of analyzing their data by themselves instead of waiting for IT systems to run complex reports. BI enhances the democratization of information access, which is helpful for users when it comes to information back-up. Even though BI holds the future of business solutions, its implementation in a business organization can pose technical and cultural challenges. The organization’s administration must ensure that BI applications used to feed data are clean and consistent in order to be trusted. BI is made up of a set of theories, procedures, technologies, and architectures, which are used to transform raw data and information into meaningful and useful data and information for use in business operations. BI is effective in handling huge amounts of unstructured data and information. It helps in identifying...
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...Table of Contents 1. DOCUMENT OBJECTIVE 4 1.1 PROJECT OVERVIEW AND OBJECTIVES 4 1.2 BUSINESS BENEFITS 4 2. IMPACTS 5 2.1 IMPACTED BUSINESS AREAS 5 2.2 IMPACTED PRODUCTS 5 2.3 EXPECTED IMPACTED SYSTEMS 5 2.4 TRAINING AND COMMUNICATION REQUIREMENTS 5 2.5 CUSTOMER COMMUNICATIONS 5 2.6 OTHER IMPACTS 5 3. PROJECT SCOPE 6 3.1 MANAGING SCOPE CHANGE 6 3.2 ITEMS IN SCOPE 6 3.3 ITEMS OUT OF SCOPE 6 3.4 TIMEFRAME AND BUDGET CONSTRAINTS 6 3.4.1 Estimated Timeframe 6 3.4.2 Budget Constraints 6 3.4.3 Ownership 6 4. RISK ANALYSIS 7 4.1 ISSUES AND RISKS 7 4.1.1 Outstanding Issues 7 4.1.2 Risks 7 4.1.3 Risk Assessment Rating 7 4.2 BUSINESS RISK 7 4.3 TECHNICAL RISK 7 5. CONSTRAINTS, ASSUMPTIONS, DEPENDENCIES AND RESOURCES 8 5.1 CONSTRAINTS 8 5.2 ASSUMPTIONS 8 5.3 DEPENDENCIES 8 5.4 RESOURCES 8 6. BUSINESS FUNCTIONS 9 6.1 HIGH LEVEL BUSINESS FUNCTIONS 9 6.2 DETAILED BUSINESS FUNCTIONS 9 6.3 BUSINESS PROCESS FLOWCHART/S 9 7. SYSTEM SOLUTION OPTIONS 10 7.1 SYSTEM SOLUTION OPTION ONE 10 7.1.1 Description of System 10 7.1.2 Sample Screen Shots / Reports 10 7.1.3 Technical Considerations 10 7.1.4 Operational Considerations 10 7.1.5 Schedule Timeframes 10 7.1.6 Training Requirements 10 7.1.7 Budget 10 7.1.8 Future Requirements Fit 11 7.1.9 System Solution Advantages 11 7.1.10 System Solution Disadvantages 11 8. RECOMMENDATION 12 9. USE CASE DIAGRAM 13 10. HIGH LEVEL USE CASES 14 11. USER INTERFACE DESIGN 15 11.1 SCREEN 1 DESCRIPTION 15 11.2 SCREEN 1...
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...Project Vision, Objectives and Scope The organization consists of a team of experienced accounting professionals providing clear and relevant advice in a timely and professional manner. Its approach is to deliver an integrated solution by tapping into various years of experience and expertise to deal with everyday challenges. Vision The vision of the project is to increase productivity, minimize errors and improve clients’ satisfaction by implementing an Enterprise Solutions that will help simplify the accounting processes and still have the ability to generate the information needed to make informed business decisions. The project is intended to support the planning, oversight, and implementation of QuickBooks Enterprise Solutions and to establish a structure to maintain the accounting functions and payroll with system/data interfaces, tables, and codes. The project will provide planning, analysis, programming, data updates, testing, documentation, software quality assurance and implementation support to ensure that this software provides continued relevance to the accounting department of the organization (Horne, 2011). Objectives The objectives of the project include the following 1. Support and improve the current operations in the organization. 2. Improve efficiency of delivery systems, 3. Reduce product costs. 4. Improve the company’s market position and future prospects. Scope Statements The Project...
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...Westar Small Business Solutions Compensation and Benefits Jerome Rutledge, Rahim Shadid, Sridhar Venugopal, Ursula Wester, and Cassandra Woods HRM 531 April 18, 2013 Carolyn Szlaga Purpose The purpose of this plan is to provide fair and equitable compensation for the individual(s) that will be performing the assistant project manager role at Westar Small Business Solutions. This plan clearly describes the total compensation that Westar Small Business Solutions will be providing to those performing the Assistant Project Manager Role. Eligibility This compensation plan applies to full-time, managerial employees performing the Assistant Project Manager Role at Westar Small Business Solutions. This plan does not apply to part-time or contract staff. Goals and Objectives Westar Small Business Solutions believes in the following compensation principles: * To provide fair and equitable compensation to employees. * To reflect the extensive educational and experience credentials required of Consulting Professionals as well as the value their roles bring to the organization. * To offer competitive pay and benefits, within the context of our industry to attract and retain the best talent possible. * To use compensation as a tool to recognize individual merit. * To provide performance-based incentives to encourage excellence and reward employees for his or her contribution to the achievement of organization goals. Compensation Components Total compensation...
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...SE571 Course Project: Security Assessment and Recommendations Overview This course does involve a lot of technical information and theory but, what really matters is how this knowledge can be used to identify and remediate real-world security issues. What you learn in this course should be directly applicable to your work environment. The course project that you will complete is designed to further this goal. In the first part of the project you will choose an organization from one of two given scenarios (below), identify potential security weaknesses, and in the second part of the project, you will recommend solutions. The first part of the project is due in week 3, and the second part of the project, along with the first part (presumably revised based on instructor feedback) is due in week 7. This project constitutes a significant portion of your overall grade. This is an individual assignment and may not be completed in teams. ------------------------------------------------- Phase I In this phase you will choose either Aircraft Solutions or Quality Web Design as the company you will work with. You will then identify potential security weaknesses. Security weaknesses – You must choose two from the following three areas: * hardware * software * policy (excluding password policies) and identify an item that requires improved security. To clarify: you must identify ...
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...Microsoft Office System Customer Solution Case study REI Improves Its Product Development Processes by Integrating Process and Project Management Tasks “REI is combining the best of what Visio and Apprentice Process Modeler do for process modeling; what Project and PM Solutions do for project management; what SharePoint does for collaboration and document management; and what Outlook does for communication and collaboration. It’s all tied together with the Microsoft .NET Framework.” Kevin Myette Director of Business Operations REI (Gear and Apparel) Successful manufacturers of retail products, like Recreational Equipment, Inc. (REI), need to consistently develop high-quality products and decrease the time it takes to deliver them to market. To do that, they must efficiently manage product development processes, projects, and information. The REI Gear and Apparel division is taking an integrated process and project management approach to designing, managing, and tracking its product development processes and projects while collaborating and managing the workflow online. REI is combining Microsoft .NET technology, the Microsoft Office Enterprise Project Management (EPM) Solution, and software based on Microsoft Office Visio 2003 to create an integrated business solution it can use to model as-is business processes, experiment with what-if scenarios, and then convert the optimized processes into detailed project plans. Project managers can further develop these plans, assign...
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...Running head: PROBLEM SOLUTION: INTERSECT INVESTMENTS Problem Solution: Intersect Investments Mary Jacobs University of Phoenix Problem Solution: Crys Tel Crys Tel has learned that resistance to change and lack of flexibility endanger the progress of an organization, limiting its powers. With this in mind the Chief Executive Officer Morgan Trevannon decided to initiate new ideas to increase the company’s financial future. A potential goal has been established to advance the telecommunication industry with this process Crys Tel is likely to face technological and administrative changes regularly. Team members have been organized to have brainstorming sessions to develop an implementation strategy that will be beneficial to shareholders, management, and employees. This implementation process will be done in stages to ensure any defects will be caught early in the project and corrected prior to finalizing the go live time. Situation Analysis Issue and Opportunity Identification Crys Tel has decided to implement a transition plan to optimize flexibility, promote innovation, and sustain change. By the end of the initiation phase of the Project Delivery Framework (PDF), teams must complete the Project Charter. The Project Charter aims to achieve two key objectives: 1. To facilitate early engagement of the known cross-impacted teams and work together to finalize the high-level scope of the project. Although this high-level scope will be elaborated...
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...RevLocal – Web Development and the New Client Onboarding Process MIS535 Course Project Archie Smith III Table of Contents Abstract Brief Company background Discussion of business problem(s) High level solution Benefits of solving the problem Business/technical approach Business process changes Technology/business practices used to augment the solution Conclusions and overall recommendations High-level implementation plan Summary of project Abstract The web development agreement submission process should be efficient and take into account all parties involved in the process of completing an order. If the order cannot be received in a swift manner and across the proper channels then it can, and most likely will, delay the entire scope of the project. Increasing scope will ultimately result in decreased profits, lack of confidence from internal and external members and an increase in disorganization within the respective department. This paper addresses the current technologies and the deficiencies that can be improved upon by implementing a stricter and more efficient IT solution for order submission and processing. Brief Company Background RevLocal is a full service digital marketing agency that serves thousands of clients in the United States and Canada. The company helps small-to-medium sized business establish a strong internet presence within their respective markets through a multitude of strategies and...
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...Project Management MGMT E-5030 Critical Steps to Launching Successful Initiatives Syllabus Harvard Extension School Winter Session January 4, 2011-January 20, 2011 2:00-5:00pm Location: 1 Story Street, room 306 Faculty: David A. Shore, PhD Associate Dean Director Project Management in Health Care Programs Harvard School of Public Health dshore@hsph.harvard.edu 617-998-1090 Christina Thompson Lively, EdM Research Associate Center for Continuing Professional Education Harvard School of Public Health chthomps@hsph.harvard.edu 617-998-1087 Office hours: 1:30-2:00pm on days when the class meets. Faculty are also available via phone and email throughout the course. Snow Cancellations: 617-495-4024, 617-496-NEWS, Harvard Extension Website http://extension.dce.harvard.edu SYLLABUS OUTLINE I. Course Description II. Course Purpose III. Teaching Methodology IV. Assignments V. Course Material VI. Evaluation and Grading VII. Class Schedule VIII. Detailed Class Schedule I. Course Description This course introduces the tasks and challenges fundamental to project management, the vital function of managing complex projects across multiple functions. Successful project managers possess the skills necessary to manage their teams, schedules, risks, and resources to produce a desired outcome. Students learn the skills and tools of project management with a practical, hands-on approach. A key and often overlooked challenge for project managers...
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