...Group 4 Business Ethics March 16, 2013 Question #1 What steps you would take to change an organization culture? Changing an organization’s culture is one of the toughest tasks to take on. This is so because the organization culture was formed over a period of years with interaction between customers, and employees of the organization. Culture change requires commitment, understanding and tools. These are some steps to take in changing an organization culture:- • Be aware of the culture – try to understand the organization’s current culture, the way things are done in the organization, the way persons express themselves in terms of their language and attitudes. Pay close attention to shared values. • Assess the current culture – by assessing the current culture of the organization there are three questions that can be asked: - (1) what should stay, (2) what should go, (3) what is missing. In asking these questions leadership in the organization will be better able to make decisions that to drive change in the organization. • Envision a new culture – this is where you would create ideas of the type of culture that you would want your organization to have. • Share the vision with everyone – after envisioning the type of culture suitable for the organization, the vision has to be shared with every member of the organization in order to have full participation in carrying forward the change. • Get support from leadership – ensure top management...
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...Fighting for freedom PLEASE SEE LESSON ON PAGE 12 YOUTHLINK MAGAZINE | JANUARY 17-23, 2012 11 DEBBION HYMAN Contributor Major slave revolts yl:History OBJECTIVES At the end of the lesson, students should be able to: a) Identify the key figures in the Berbice (1763), Barbados (1816), Demerara (1823) and Jamaica (1831) revolts. b) Explain the causes of any three major slave revolts. c) Describe the nature and consequences of any three major slave revolts. BERBICE 1763 CAUSES a) Inhumane treatment by white personnel (such as managers, overseers, bookkeepers) of the enslaved population. b) Inadequate provisions for daily existences supplied on the estates – the enslaved population had meagre rations and whenever there were shortages they would be adversely affected. NATURE & CONSEQUENCES a) The revolt began on Plantation Magdalenburg on the Conje River on February 23, 1763. b) By March 1763, the revolt had spread to the Berbice River. The enslaved peoples were able to capture several plantations along the river and Coffy played an instrumental role in this area. c) Coffy committed suicide in May 1763 – the fight for freedom, however, still continued. d) The colony was controlled by blacks for 10 months, showing the active thrust by blacks to end the system of chattel slavery. John and St George. b) By April 15, 1816 there was the declaration of martial law - Bussa was killed during the fighting. More than 170 slaves were killed and more than 200 were excuted;...
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...Suzuki Samarai – Summary and Notes HBR Background: * Suzuki was founded in the early 1900’s an d started off as a motorcycle company. In the 50’s, lightweight vehicles became popular. Motorcycle products grew and expanded products to include a lightweight vans and cars. Until 1979, cars and trucks were only sold in Japan. In 1979, auto’s were introduced into foreign markets and by 1984, Suzuki cars were available in over 100 countries and Hawaii. In 1983, GM purchased 5% of Suzuki and helped develop subcompact car for US market (Chevy Sprint) – sold exclusively by Chevrolet dealerships American Suzuki Motor Corporation (ASMC) * GM’s success with the Sprint showed Suzuki that a market existed for its cars. Suzuki decided to establish its own presence in US market (not including GM) – and could begin selling under their own name. To test the waters, ASMC started with a beta product in FL called the SJ413 that had 1324 cc engine and was designed with US market in mind. In 1985, Suzuki hired Douglas Mazza to head ASMC and develop a Suzuki dealer network to sell SJ413 within 6 months. They named SJ413 the Suzuki Samurai and decided to market a convertible and hard top version. Samurai Dealer Network * Mazza’s goal was to establish Suzuki as a major car company in US – and had to convince prospective dealers to build separate showrooms for samurai to ensure product visibility. Facility had to include a showroom, sales offices, customer waiting and accessory...
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...Everybody’s Bookstore Organization Chart 14 General Manager 14 Financial Controller 14 Marketing Manager 14 Human Resource Manager 15 Human Resource Management 16 Recruitment and Selection 16 Training 17 Compensation 17 Performance Management 17 Conditions of Employment 18 Operational Considerations 19 Location 19 Layout of Store 19 Staff 19 Basic Operations 20 Utilities 20 Marketing Arrangements 22 Financial Considerations 23 Implementation Schedule 24 Appendix I 25 Appendix II 26 Appendix III 27 Appendix IV 28 Appendix V 29 Appendix VI 30 Appendix VII 31 References 34 Credits and Acknowledgements 35 Executive Summary Everyone's Bookstore is a start-up used book store in the Papine area of Kingston, Jamaica. The main goal of the company's management is to acquire local market share in the used book store industry through low prices, a dominant selection of products, a competitive variety of services which include an internet café and services and a reading section. Management hopes to achieve this through providing a relaxing, friendly environment that encourages browsing and reading. Everyone bookstore is a partnership consisting of four general partners. Each partner has equal capital. Accordingly, capital and loss are distributed equally. Each partner will serve as a...
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...terminal development • operational planning • civil engineering aspects of terminal design. Module B: Certificate in Maritime Logistics Diploma in Shipping Logistics—Jamaica Maritime Institute 1−1 Unit 1: Marine terminals Marine Terminal Operations Unit 1 ...........Activities and expectations Agenda To complete this unit, you will: • Read and study the text in this unit and any assigned passages in the Student Reader. • Apply the information by performing the Activities • Test yourself by doing the Practice Exercises and checking your answers. Resources There is no textbook for this course. All the information you require is in this Study Guide. In addition, your Student Manual lists some books that you may wish to read to expand your knowledge. Learning outcomes When you have completed this unit you will be able to: • • Explain some of the considerations in equipment selection. • Discuss the needs for storage areas. • Discuss safety and emergency response considerations. • 1−2 Describe the role and functions of marine terminals. List the broad categories of studies that are needed in planning a new terminal. Module B: Certificate in Maritime Logistics (Course ML-302.5) Diploma in Shipping Logistics—Jamaica Maritime Institute Unit 1: Marine terminals Marine Terminal Operations Lesson 1...... Introduction to marine terminals Roles The possible roles of a marine terminal are...
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...Phone: 215.204.8111 Fax: 215.204.6237 Email: rossw@sbm.temple.edu. Acknowledgements: The authors thank Thomas Donaldson, Diana Robertson and participants in the Kennedy Institute of Ethics Seminar at Georgetown University, and three anonymous reviewers for helpful comments on earlier versions of this article. Funding by the Carol and Lawrence Zicklin Center for Business Ethics Research and the Georgetown University School of Business summer research fund is gratefully acknowledged. Abstract This paper describes the need and the search to date for a normative moral foundation for marketing. Social contract theory appears promising because of its clear correspondence to the exchange relationships central to marketing thought and practice. It is introduced in a specific formulation known as Integrative Social Contracts Theory. ISCT provides a coherent framework for resolving ethical issues arising between different communities and is therefore particularly appropriate because marketers frequently engage in boundary-spanning relationships and crosscultural activities. The application of ISCT to ethical decision making in marketing is explored through the use of bribery as a major illustrative...
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...are other course materials you would like to add, and click submit. A Cengage Learning representative will contact you to review and confirm your order. G E T S T A R T E D Visit www.custom.cengage.com/makeityours/knapp7e to make your selections and provide details on anything else you would like to include. Prefer to use pen and paper? No problem. Fill out questions 1-4 and fax this form to 1.800.270.3310. A Custom Solutions editor will contact you within 2-3 business days to discuss the options you have selected. 1. Which of the following cases would you like to include? Section 1: Comprehensive Cases 1.1 1.2 1.3 1.4 1.5 1.6 1.7 1.8 1.9 1.10 1.11 1.12 Enron Corporation Just for FEET, Inc. Jamaica Water Properties Health Management, Inc. The Leslie Fay Companies Star Technologies, Inc. Lincoln Savings and Loan Association Crazy Eddie, Inc. ZZZZ Best Company, Inc. United...
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...shameful health risk. Many people who have heard about the International Code of Marketing of Breast-milk Substitutes have expressed interest in knowing more about it. Baby food for the infants is the most sensitive one. Doctors suggest exclusive breast feeding for the infants. But for some cases like sickness, temporary disablement or for any other reasons mothers cannot breast feed to their babies. And for that they have to choose infant formula for their infants. Like any other products, parents of infant go through a selection process to choose a baby food. The purpose of this document is to provide concepts and terms of business ethics regarding marketing infant formula or baby food in the developed and low developing countries. Some of the scenarios of Bangladeshi baby food industries have also been analyzed. What is the International Code of Marketing of Breast Milk Substitute The Code is a set of recommendations to regulate the marketing of breast-milk substitutes, feeding bottles and teats. The Code was formulated in response to the realization that poor infant feeding practices were negatively affecting the growth, health and development of children, and were a major cause of mortality in infants and young children. Poor infant feeding practices therefore were a serious obstacle to social and economic development. The 34th session of the World Health Assembly (WHA) adopted the International Code of Marketing of Breast-milk...
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...INTRODUCTION Grace Kennedy was established 88 years ago as a small privately owned trading company. Since that time it has expanded and diversified and become a publicly traded conglomerate with 60 subsidiaries involved in several industries including financial, insurance, remittance, hardware retailing, food processing and food distribution. These subsidiaries are spread throughout the Caribbean and the United Kingdom. In 1995 Grace Kennedy formulated its 2020 vision with the objective to transform itself from a Jamaican trading company to a global consumer group with roots in Jamaica. 2006 saw this vision being broadened as the company undertook a strategic reorganization under the theme “designing Grace Kennedy for the 21st century,” aimed at expanding operations within the Caribbean and internationally improving efficiency, innovation and profitability. Through its subsidiary Grace Foods, Grace Kennedy has established itself as the Caribbean’s largest supplier of Caribbean and other ethnic foods to over 38 countries globally; with retail presence throughout the Caribbean, the United States and the United Kingdom. GK Foods’ culture of innovation over the years has allowed it to respond positively to market adjustments with adjustments of its own in regards to its product offerings and cost saving operations. Grace Foods operates through eleven subsidiary companies and independent distributors selling products including beverages, canned meats and fish, chips, coconut...
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...[ Introduction to Multinational Companies (MNC’s): The word MNC’s is the short form of Multinational Corporation. As its name, MNC’s is a corporation spreads out one nation to another. Business involve into Multinational Corporation, so that they can capitalize on opportunities. The financial managers must be able to detect opportunities, asset exposure to risk and manage the risk. Definition of Multinational Companies (MNC’s): A corporation that has facilities and other assets in at least one country beside its home country is considered as Multinational Corporation. Such companies have offices and/or factories in different countries and usually have a centralized head office where they co-ordinate global management. Very large multinationals have budgets that exceed those of many small countries. A Multinational Company is referred to as a Multinational Business Enterprise (MBE) or a Transnational Company (TNC) or International Business (INB). Multinational Companies (MNCs) are defined as firms that engage in some form of international business. Their managers conduct international financial management, which involves international investing & financing decisions that are intended to maximize the value of MNC.” An enterprise operating in several countries but managed from one (home) country is called a multinational corporation. Generally, any company or group that derives a quarter of its revenue from operations outside of its home country is considered...
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...health, specifically among children in schools, calls for a drink that provides all of the necessary nutrients for the active youth. As part of a well established global company such as Nestlé, the building blocks are in place for the growth and popularity for Milo. Our report centers mostly on the importance of promotion and place for the success of our firm and our product. In an attempt to create and strengthen the positioning of Milo in the United States, these two areas of the marketing mix will be essential aspects to the growth of Milo. Although the marketplace is currently consumed by well-founded companies such as Pediasure and Ovaltine, we are optimistic that Milo will have an immediate impact on consumers. Through “buzz” advertising and efficient distribution, Milo will continue the tradition of brand equity maintained at Nestlé. Although the economy in the United States is currently subpar, we believe this is a perfect time to introduce our product to a new marketplace. Many young individuals are in desperate need for a healthy alternative to the high-calorie, ultra-sugary beverages that have come to dominate the market in an obese society such as the United States. Nestlé Milo provides benefits unfamiliar to the U.S. marketplace; we are anxious to witness its inevitable success. Introduction Nestlé Corporation was founded in the 1860’s by a pharmacist looking to develop an alternative to baby foods. By the 1900’s and following World War II, Nestlé...
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...Chapter 1 An Overview of International Business International business – business transactions between parties from more than one country. The global economy – an economy in which national borders are irrelevant The global manager – The early era of international business – Basic Forms of Global Business Activities Exporting and Importing Exporting – the selling of products made in one’s own country for use or resale in other countries. Importing – the buying of products made in other countries for use or resale in one’s own country. Merchandise exports and imports (visible trade) – such as clothing, computers, and raw materials. Service exports and imports (invisible trade) – such as banking, travel, and accounting activities. International Investments Foreign direct investments (FDI) – investments made for the purpose of actively controlling property, assets, or companies located in host countries. Foreign portfolio investments (FPI) – purchases of foreign financial assets (stocks, bonds, and certificates of deposit) for a purpose other than control. Home country – the country in which the parent company’s headquarters is located. Host country – any other country in which the company operates. Other Forms of International Business Activity International licensing – a contractual arrangement in which a firm in one country licenses the use of its intellectual property (patents, trademarks, brand names, copyrights, or trade secrets) to a firm in a...
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...Colgate: Focused For Global Growth Speeding Powerful Brands Worldwide ■ Achieving Greater Profitability ■ Succeeding Together ■ 2001 Annual Report Another Year of Strong Performance Dollars in Millions Except Per Share Amounts 2001 2000 Change Unit Volume Worldwide Sales Gross Profit Margin Earnings Before Interest & Taxes (EBIT) Percent of Sales Net Income Percent of Sales Earnings Per Share, Diluted Dividends Paid Per Share Operating Cash Flow Percent of Sales Return on Capital Number of Registered Common Shareholders Number of Common Shares Outstanding (in millions) Year-end Stock Price ■ ■ ■ +5% $9,427.8 55.1% $1,834.8 19.5% $1,146.6 12.2% $ $ 1.89 .675 17.0% 29.7% 40,900 550.7 $ 57.75 $ $ $9,357.9 54.4% $1,740.5 18.6% $1,063.8 11.4% 1.70 .63 16.4% 26.4% 42,300 566.7 $ 64.55 +.7% +70 basis points +5% +90 basis points +8% +80 basis points +11% +7% +4% +60 basis points +330 basis points –3% –3% –11% $1,599.6 $1,536.2 Every operating division participated in the strong 5 percent unit volume growth. Colgate achieved its sixth consecutive year of double-digit earnings per share growth. All key profitability indicators set new records: gross profit margin, EBIT, net income, operating cash flow and return on capital. ■ ■ Continuing sales would have increased 5.5 percent if not for foreign currency translation. The dividend rate was increased by 14 percent in 2001. Colgate-Palmolive is a $9.4 billion global company serving people in more than 200 countries ...
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...Secretariat SMALL STATES IN TRANSITION – FROM VULNERABILITY TO COMPETITIVENESS “BEST PRACTICE CASE STUDIES IN TOURISM” Ms. Helen Williams H. Williams & Associates Dr. Dorothy I. Riddle, CMC Service-Growth Consultants Inc. Vancouver, Canada Port of Spain, Trinidad & Tobago – January 2004 1. Overview Because tourism is the world’s largest industry – responsible for more than one in ten jobs globally and contributing over eight percent of domestic economic activity – developing countries are targeting tourism to generate more income for their national economy. In order to be successful, each country needs to formulate a tourism strategy that identifies and justifies its strategic objectives, priorities, and targets. Small States are particularly challenged because they are more dependent on external trade while having fewer domestic resources on which to draw. For this project1, six Small States representing different geographic regions and stages of development were chosen for an examination of best practices and lessons learned in developing a national or regional tourism strategy: the Bahamas, Botswana, Bulgaria, The Gambia, Trinidad & Tobago, and Vanuatu. A tourism best practice is an innovative policy, strategy, programme, process, or practice that is shown to produce superior results. Country Type of Best Practice Example of Best Practice The Bahamas service design One-stop online booking and immigration card Botswana ...
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...Transforming Lives Communities The Nation …One Student at a Time Disclaimer Academic programmes, requirements, courses, tuition, and fee schedules listed in this catalogue are subject to change at any time at the discretion of the Management and Board of Trustees of the College of Science, Technology and Applied Arts of Trinidad and Tobago (COSTAATT). The COSTAATT Catalogue is the authoritative source for information on the College’s policies, programmes and services. Programme information in this catalogue is effective from September 2010. Students who commenced studies at the College prior to this date, are to be guided by programme requirements as stipulated by the relevant department. Updates on the schedule of classes and changes in academic policies, degree requirements, fees, new course offerings, and other information will be issued by the Office of the Registrar. Students are advised to consult with their departmental academic advisors at least once per semester, regarding their course of study. The policies, rules and regulations of the College are informed by the laws of the Republic of Trinidad and Tobago. iii Table of Contents PG 9 PG 9 PG 10 PG 11 PG 11 PG 12 PG 12 PG 13 PG 14 PG 14 PG 14 PG 14 PG 15 PG 17 PG 18 PG 20 PG 20 PG 20 PG 21 PG 22 PG 22 PG 22 PG 23 PG 23 PG 23 PG 23 PG 24 PG 24 PG 24 PG 24 PG 25 PG 25 PG 25 PG 26 PG 26 PG 26 PG 26 PG 26 PG 26 PG 27 PG 27 PG 27 PG 27 PG 27 PG 27 PG 28 PG 28 PG 28 PG 28 PG 28 PG 33 PG 37 Vision Mission President’s...
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