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Job Analysis

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Job Analysis
There are many responsibilities of HR Professionals and conducting a job analysis is one of those responsibilities. Since a job analysis is not typically performed on a daily basis, it is key for HR Professionals to take their time with the process. From reading articles and personally going through the job analysis process, it is a very critical and important procedure that if not taken seriously can affect the business. For example, not knowing what credentials are needed to perform certain tasks could lead to a negative outcome like negligence depending upon the actual position. One of the main reasons for conducting a job analysis is to be able to defend and validate the selection process in a court of law.
No organization wants to be sued and performing a job analysis properly can assist in minimizing legal obstacles. Tasks, knowledge, skills, and abilities should be fully explored when conducting a job analysis. Conducting a job analysis at first glance seems to be an easy process; however HR Professionals have to be careful not to rush through the process. Taking time to go through the job analysis process is vital because in identifying the responsibilities for the job it is also the framework for the selection of the right talent for the organization.
Each of the articles discusses how important conducting a job analysis is and the importance of truly defining the skills required to do the job. In considering the skills, the articles also points out how being forward looking about the skills needed in the future should also be considered. Castellano (2014) argues to “think about how you might define it in a way that attracts talented workers who will expand the role’s value” (p14). The articles details that a job analysis is about gathering information by taking a systematic approach by looking at tasks, knowledge, skills, and abilities. Though job analysis can be time consuming it is well worth in the long in being able to identify, attract, and retain top talent.
For the job analysis project, the role was a new support position in the HR department. Since it was Receptionist position the first step that would have been taken would be to get the job descriptions of other receptionist for other departments since the responsibilities of a receptionist are the similar regardless of the department. The next step taken would be to gather information about the job from the incumbent. One of the articles pointed that the best way to gather information about a job is to speak with the incumbent. Since the HR Receptionist role is going to support the HR team, it is key that the HR team was interviewed to find out their expectations of the role in terms of HR responsibilities.
After all the information was gathered task statements were not ready to be created for the HR Receptionist position. In creating task statements it was important to break down each task. That was very important to do when it came time to create the knowledge, skills, and abilities statement. The task statements are really action items with a desired result. In using the template it helped to show why the task is being completed. For example, one of the task statements created was maintaining personnel files is important so gathering, entering, and updating information to keep the personnel files updated. The task statement included an action and result which keep in perspective if the tasks are truly related to the job.
Once the task statements were composed it was an easy transition to create the knowledge, skills, and abilities statement. By making sure that each task statement had one verb and action made it easy to develop the KSA statements. The KSA statements were then used to help create a job description for the HR receptionist position. The articles discuss the important of truly breaking down the components and taking a systematic approach. Job analysis provides clarity and a foundation for finding the right talent for the organization.

References
Castellano.S. (2014). What’s in a Job?. T+D. 68(1). 14
Job descriptions done right: Start with a clean sheet of paper. (2014). HR Specialist: Pennsylvania Employment Law, 9(9),4.
Prien, E.P., Goldstein, I.L., & Macey, W.H. (1987). Multidomain Job Analysis: Procedures and Applications. Training & Development Journal, 41(8),68.

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