...CHAPTER 5 HUMAN RESOURCE PLANNING AND JOB ANALYSIS CHAPTER OVERVIEW The chapters begins by describing the intensive succession-plan for the new CEO at Quest Diagnostics. The process of human resource planning, and its connection to overall strategic organizational planning is described. Next, key notions are that a firm must know its mission and goals, and its strengths, weaknesses, opportunities, and threats (SWOT). Then human resources must describe jobs that will perform tasks necessary to meet the goals. Factors to consider, such as the skills of current employees, available tools, and management information systems, are presented in the discussion on how labor supply and demand are matched. Job analysis, which is used to determine the knowledge, skills and abilities required for each job, is described, and the importance of job analysis for almost all HRM activities is emphasized. Finally, current issues in human resource planning, which today must deal with downsizing and rightsizing, are presented. Additional Features of this Chapter Exhibit 5-2 is s sample replacement chart. Examples from various job analysis techniques are provided and Exhibit 5-4 outlines the steps in a job analysis. Exhibit 5-9 gives a sample job description for a benefits manager. “Ethical Issues in HRM” discusses various competitive intelligence activities and the difference between ethical vs. legal. ADDITIONAL LECTURE OR ACTIVITY SUGGESTIONS Environmental Scanning:...
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...Running head: Job Analysis paper Anne Solomon Industrial/Organizational Psychology/PSY435 Professor Rockel Etienne May 2, 2011 Job Analysis paper The purpose of job analysis is the studying and evaluating what a job entails; describing precisely the skills needed and the qualifications to fulfill the job position accurately. Job analysis is when most personnel functions because the methods of any job need to be precise. For example, in a job position the duties of that position should be clearly stated. Therefore, the job analyst would need to observe a person in the current position. This can be helpful as well in determining what skills and requirements are necessary to perform that job most efficiently. Also jobs are continually changing as time goes on so job analysis needs to take note of any changes periodically so that the current job duties and requirements are kept up-to-date. This means that the person doing the analysis should also be very familiar with that job and position. “A job analysis leads directly to the development of several other important personnel [tools]; a job specification, a job evaluation, and performance criteria” (Riggio, 2008, p. 57). The job of paraeducator is an important one. The job of paraeducator consists of assisting full-inclusion (FI) students. Full-inclusion students are students that have special needs that are mainstreamed into a regular classroom among peers that do not have special needs. The class...
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...Job Analysis Paper The purpose of job analysis is the studying and evaluating what a job entails; describing precisely the skills needed and the qualifications to fulfill the job position accurately. Job analysis is when most personnel functions because the methods of any job need to be precise. This paper will be discussing the job analysis for the challenging career of a behavior interventionist/teacher aide. This paper will also evaluate the reliability and validity of being a behavior interventionist. We will also be evaluating different performance appraisal methods that might be applied to being a behavior interventionist. Also, this paper will explain the various different benefits and vulnerabilities of each performance appraisal method talked about previously. In any job position, the duties of that position should be clearly stated. Therefore, after this information gets handed over to the employee, the job consultant would then need to observe a person in the current position. This evaluation helps determine the requirements and skills needed to perform the job better. Also in consideration with the fact that jobs are continuously changing as time passes job analysts must take note of any drastic changes to keep up with the requirements and actualized job duties. It means that the person in charge of doing the analysis should also be very familiar with that job and the position duties. The job of a behavior interventionist is very important in the education field...
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...Short Case Study # 1 - Madness Moosehead University Question As the consulting job analyst to Moosehead University, prepare an intake evaluation report that contains your recommended steps and sequencing of activities to conduct this work analysis. List the various stakeholders you will consult, indicate specific methods and techniques you will employ in successfully completing this contractual assignment. Objective The purpose of this evaluation report is to implement performance indicators for faculty members and professors, and to elaborate a document or guide to help the Moosehead University update their employee’s jobs descriptions and specifications. Also, this job analysis will enable HR personnel to effectively manage a variety of activities such as career progression, training, development, promotion, compensation, enhancing job performance, quality of teaching, accountability and other management related organizational requirements. In order to elaborate an in dept evaluation, there will be a variety of steps and activities to conduct this work analysis: 1. Review the current descriptions and specifications for each job, in this case, the Senate document that has three areas of duties: ➢ Teaching ➢ Research and Scholarly activities ➢ Service 2. Interview faculty members, professors other individuals who are in the job under evaluation (Dr. Hamish Haberdashery (VP Academic), Dr. Carla Climber (President)...
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...Connor Ferguson Admin 351 Jo-anne Goodpipe January 29, 2016 Full Case Analysis of Hallington Utilities Services Company Case Analysis: Case overview 1. Summary of the situation Hallington Utilities Services is first introduced as a utility that distributes electrical power to customers in the municipality of Hallington. In the mid-1990s, the Ontario government decided it should move to deregulate the electrical power market because residents and businesses in Ontario were drastically overpaying for services and were considered the third-highest electricity generation rates in Canada, with no choice of suppliers. HUS was reorganized. It now responded to a Board of Directors. This Board adopted the vision: Excellence in customer service with competitive electricity rates and knowledge of power that is 1st class, which meant focus, was now going to be mainly on providing second to none customer service in attempt to please the public. After this shift there became the growing concern that HUS would face major restructuring and reorientation challenges Hallington employees were beginning to be concerned about their future within the organization. With this growing uncertainty, employee’s morale can be greatly affected. After this introduction about what HUS was and the new regulations facing the company, the case shifts focus on to the human resource specialist, Marion Forbes. Forbes starts by meeting with CEO J. Swatridge. He highlighted three major concerns that have...
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...QUALITATIVE METHOD OF CASE ANALYSIS EOPT THEORY INTRODUCTION Qualitative Case Analysis, as distinct from the Quantitative method, deals with organizational issues that impede or prevent companies from being effectively organized. Qualitative Case Analysis is typically used in Organizational Behaviour, Human Resource Management, Organizational Change, Industrial Relations or any venue that is significantly impacted by human interaction. This type of analysis identifies inconsistencies, incongruities and conflicts that are sub-optimal and allows the analyst to prescribe solutions that address both the acute problems facing the organization (the individual events or actions observed) and the chronic, underlying conditions that promote these sub-optimal conditions. 1. OVERVIEW The Overview is a 5 – 7 sentence paragraph that establishes the context in which any analysis or decision must be made for the case in question. This section of the report indicates to the reader that the analyst (You) understands the circumstances of the organization’s dilemma. The writer must identify the key people involved, most critical event or events the have happened and the situation that has resulted. Finally, the writer must detail the apparent decisions that must be made. Note: This is not an Introduction and absolutely no conclusions are drawn at this point. The writer is merely explaining what she perceives is the present situation. This is extremely important as the writer...
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... | | | | | | | |Job |4 | | |Analysis | | | |Lecture Outline | | | |Strategic Overview |In Brief: In this chapter, Dessler explains the uses of | | |The Nature of Job Analysis |job analysis information and carefully describes the | | |Uses of Job Analysis Information |methods of conducting a job analysis. The tasks of | | |Steps in Job Analysis |writing job descriptions and job specifications are also | | |Methods of Collecting Job Analysis Information |outlined. Finally, he discusses the trends of enlarging | | |The Interview |and...
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...125 Job Analysis 125 Steps in the Job Analysis Process 126-129 Job Analysis Techniques 131 O*NET 131-137 Job Evaluation 137 Compensable Factors 137-139 Job Evaluation Process 139-140 Job Evaluation Techniques 140 The Point Method 141-143 Alternative Job-Content Evaluation Approaches 144-145 Alternatives to Job Evaluation 145-146 Limitations to Internally Consistent Compensation Systems 146 2. Why I selected this Book: HRMN 330 Course Requirement 3. Theme (Key Quote): “Internally consistent job structures formally recognize differences in the job characteristics that enable compensation managers to set pay accordingly.” 4. Abstract: The purpose of this book is to provide knowledge of the art and science of compensation practice and its role in promoting companies’ competitive advantage. Compensating employees represents a critical human resource management practice: without such companies cannot attract, retain nor motivate best qualified employees. 5. Introduction Internally Consistent Compensation Systems define the relative value of each job when compared with all jobs within the organisation. Within each organization there are job structures and principles which promote internally consistent compensation systems. Generally jobs that require higher qualifications, more responsibilities and complex analysis should have a higher compensation package when compared to those jobs that...
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...what he meant. What kind of work do you expect to do when you asked for implementation? What do you think you will be doing? What do you expect from a job at ATK? What does he think about the process of selection? (He said ATK should not have eliminated people. However his idea was not taken very well.) Was asked to present case solution. Asked if he had any questions? Rishab, Eco grad, Summers at AA on Pharma industry. What kind of courses has he done? What ops courses has he done? How production scheduling is done? What are the various options available? What is aggregate resource planning? What is MRP I and MRP II? What kind of industries should you create capacity in and wait for demand to come? What kind of industries do you wait for demand and create capacity? What parameters would you like at for these things to find this? How decouplers are set up in a supply chain? What is the purpose of decoupling in a supply chain? Can he give a concrete example where decoupling has been done? Suppose the demand for a product is trend –driven and setup Costs are very high for the firm. Asked how he would decouple Asked about pharma industry? How manufacturing would shape up? How do you schedule production? Asked to present financial solution of case? Vibhor Mehra, Comp Engineer. First asked to present case solution. Personal Interview. Why engineering? Why computer engineering? Why MBA after engineering? Why consulting after...
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...1. Jobs designed with scientific management principles in mind are general and varied. False 2. Work teams usually do not have the authority to assign roles within the team. False 3. In highly specialised jobs, employees have little input into the way their work is performed. True 4. One of the fastest-growing productivity improvement programmes in South Africa as well as internationally, has been total quality management (TQM). True 5. With job enrichment programmes, the worker is provided with an opportunity to derive feelings of greater achievement, recognition, responsibility and personal growth in performing a job. True 6. Compressed work - weeks are schedules with fewer than the traditional five workdays a week. True 7. The systematic investigation of the activities within a job is called a job analysis. True 8. Job analysis is extremely useful when organisations undergo restructuring or downsizing. True 9. The terms “position” and “job” mean the same thing. False 10. Experience indicates that the best way to initiate an effective job analysis programme is through a representative committee. True 11. The only legally accepted way to gather job information is by mean of an interview. False 12. The Functional Job Analysis (FJA) method only rates the job on data and people. False 13. The document that provides information regarding the job duties and responsibilities of the job is called a job description. True 14. Job specifications...
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...Solutions Architect Job Analysis Ricardo Fernandes Albertus Magnus BE 323M Solutions Architect Job Analysis For a company the size of Verizon, one of the largest network companies in the world, the responsibilities of the human resources department are extensive and ever changing. In order to meet shifting business needs, new business segments, divisions and jobs are under constant review. One of the main tools in determining varying tasks that make up a job and the skills, knowledge, abilities and responsibilities for one to be successful at performing said job is to conduct a job analysis. In the case of Verizon, human resources used the job analysis tools to create a new business segment necessary to drive business growth in the area of wireless data products and services. By conducting a job analysis, the human resources team was able to create job descriptions, and job specifications for the varying positions that make up the data sales teams that exist throughout the country today. In order to understand and appreciate the process used by Human Resources it makes sense to conduct a job analysis, review varying methods that can be used in conducting a job analysis and capture a summary of the results; which will eventually be used in carrying out a variety of human resource undertakings. In general, a job analysis helps identify the basic functions and responsibilities of a particular job within an organization. It uncovers the knowledge, skill, and ability...
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...Ateneo de Davao University School of Business and Governance Entrepreneurship Department Progressive Insurance: A Case Study Submitted to: Mr. Rey Navacilla Submitted by: John Paul Dela Vega Jose Antonio Kintanar Clarence Mitchell Sy Dayle Lois Tulang John Way Keith Medina Table of Contents I. Introduction…………………………………………………..…… II. Statement of the Problem…………………………………..…... III. Objectives of the Case Study………………………………..…. IV. Methodologies and Approaches…………………………….… V. Analysis of the Case a. Qualitative Tool: Fishbone Diagram………….…. b. Quantitative Tool: Decision Tree Analysis……. VI. Alternative Courses of Action (ACAs) c. Alternative Course 1……………………………..… d. Alternative Course 2……………………………….. e. Alternative Course 3……………………………..… VII. Significant Findings…………………………………………….. f. Positive Findings…………………………………… g. Negative Findings………………………………….. VIII. Recommendations…………………………………………….... IX. Conclusions……………………………………………………… I. Introduction Progressive Insurance, an automobile insurer company, which is based in Mayfield Village, Ohio. On the year of 1991 Progressive Insurance had approximately $1.3 Billion in their sales. When the year of 2006 came that $1.3 Billion in sales suddenly became $14.5 Billion. What did they do to make this figures increase so high? Nothing. For 15 years Progressive insurance just did little advertising...
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...CHAPTER 6 JOB ANALYSIS AND DESIGN CHAPTER Overview JOB ANALYSIS AND DESIGN IS OFTEN REFERRED TO AS THE CORNERSTONE OF HRM, AND IT HAS BECOME INCREASINGLY IMPORTANT FOR LEGAL QUESTIONS RELATED TO PROMOTION AND DISCRIMINATION. This chapter clarifies the contributions made by job analysis to an organization’s HRM program and specific activities. Furthermore, the careful planning needed and the various techniques of a job analysis program are highlighted. Finally, the importance of job analysis in the design is discussed. CHAPTER LEARNING OBJECTIVES AFTER READING THIS CHAPTER, STUDENTS SHOULD BE ABLE TO… 1. Define the terms job analysis, job description, and job specification. 2. Illustrate the uses that job analysis information can have in an organization’s HRM. 3. Describe four methods used to collect job analysis information. 4. Interpret job codes and information found in the Dictionary of Occupational Titles. 5. List the five core job dimensions used in job enrichment programs. 6. Compare the strengths and weaknesses of the mechanistic and motivational approaches to job design. 7. Describe the ways that job descriptions are changing as the nature of jobs changes. KEY TERMS |AUTONOMY |THE DEGREE TO WHICH THE JOB PROVIDES SUBSTANTIAL FREEDOM, INDEPENDENCE, AND DISCRETION| | |TO THE INDIVIDUAL IN SCHEDULING THE...
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...Use of Job Analysis Techniques Contents 1. 2. 3. 4. 5. 6. 7. Introduction Job analysis in practice Job analysis techniques The application of job analysis information: the generation of competencies Social and organisational issues Future trends in job analysis A final word Page No 1 5 6 10 12 16 17 18 19 20 21 Glossary SHL services References Further reading 1. Introduction Because job analysis is an important precursor to many Human Resource activities, SHL is committed to promoting and maintaining quality practices in this area. These guidelines are based on best current professional opinion and are intended to provide an account of best practice. They are supplied to clients, and should be used for guidance only. They are NOT intended as a substitute for a recognised training course. 1.1 What is job analysis? Job analysis is a systematic process for collecting and analysing information about jobs. Job analysis provides information about the work performed and the work environment. It also identifies the knowledge, skills, abilities and personal competencies people need to perform their work well. In short, it is a method that provides a description of the job and profiles the competencies people need to be successful. Most definitions of job analysis identify three key points: • Job analysis is not a single methodology - it is a generic term which refers to a range of techniques, including observation, interview, and questionnaire based analysis • Job...
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...Questions for Individual Case Analysis: Case 1: Thomas Green 1. What is your analysis of Thomas Green’s actions and job performance in his first five months? What mistakes has he made? 2. What actions, if any, would you recommend for Thomas Green to take? (Be sure to explain WHY these are the actions he should take.) Case 2: Advanced Laser 1. What are the major issues in this case? What should Elizabeth Ryan do? 2. Assuming that Elizabeth Ryan decides to speak with Gretchen Moore, how should Ryan prepare for the meeting with Gretchen Moore? Case 3: Lee & Li 1. Who are the parties affected by this embezzlement? What was the magnitude of the harm to these parties? 2. After being informed about the embezzlement, what actions should Lee and Li take to ensure the firm survives? Be sure to discuss the actions in order of priority. Explain. Case 4: Overhead Reduction Task Force 1(a). If you were Larry Williams, what would you seek to accomplish in your noon meeting with Georgia Dixon? How would you approach her to increase the likelihood that you would achieve your purposes? (b) What would you seek to accomplish in the initial meeting of your task force? What would you do or say in the first few minutes of the first task force meeting to get the task force off to a good start? Consider the following after reading the case: Larry Williams convinces Dixon to come to the first meeting of the task force to "launch" the team. At that meeting, she emphasized...
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