Free Essay

Joe's Yacht's

In:

Submitted By tutorit
Words 2092
Pages 9
NW 421

Curtis Cooper
9/29/2012
Joe’s Yachts
Network Design Proposal
By High-Power Consultants

NW 421

Curtis Cooper
9/29/2012
Joe’s Yachts
Network Design Proposal
By High-Power Consultants

Contents Executive Summary 2 Company Overview 3 Evaluation of Existing Network Infrastructure 3 Requirements Review 5 Proposed Network Design 6 Network Diagrams and Addressing Schemes 7 Diagram 1: Joe’s Yachts WAN 8 Diagram 2: Joe’s Yachts Main Office and Branch-Office LAN 8 Table 1: Addressing Scheme 9 Cost Breakdown & Implementation 10 References 11

Executive Summary
Joe’s Yachts is a seller of high-end and custom yachts, based out of Myrtle Beach, South Carolina, with 15 locations across four states in the south-eastern coastal area. The company means to upgrade its network design and components to improve network capacity, provide wireless services at their stores, offer more robust security services, and implement store-to-store VoIP services to replace the existing traditional phone service.
The “Evaluation of Existing Network Infrastructure” section of this document details the current network employed by Joe’s Yachts and explains its weaknesses in terms of data rate and capacity, security features and functionality. The next section “Requirements Review” goes over the technical and business goals identified for Joe’s Yachts network infrastructure design upgrade. In the “Proposed Network Design” section following that, this document describes the network design proposed by High-Power Solutions, which is to implement a two-step solution in the form of a bundle offered by AT&T. This bundle includes managed internet services for point-to-multipoint interconnectivity between all locations and the business-in-the-box service, which combines VoIP, Internet, router and switch and security features in one hardware platform. It goes on to explain how this design meets all requirements and further illustrates its logical and physical properties with network diagrams and a proposed addressing scheme.
Finally, the section “Cost Breakdown and implementation” provides an itemized list of expenses for this proposal and explains likely implementation strategies.

Company Overview
Joe’s Yachts is a seller of high-end and custom yachts to customers throughout the south-eastern coastal area. They have a total of 15 locations in Florida, Georgia, North Carolina and South Carolina. Their corporate headquarters is stationed in Myrtle Beach, South Carolina.
Joe’s Yachts means to upgrade its network design and components to improve network capacity, provide wireless services at their stores, offer more robust security services, and implement store-to-store VoIP services to replace the existing traditional phone service.
Evaluation of Existing Network Infrastructure
Joe’s Yachts currently employs a network infrastructure that provides basic network services and interconnectivity between all 15 locations, using their corporate headquarters in Myrtle Beach, South Carolina as the central location through which all traffic is routed in what is effectively a WAN star topology.
All locations are connected to the corporate headquarters via the Frame-Relay WAN protocol. These lines provide a maximum transfer speed of 1.544 Mbps, albeit with a Committed Information Rate (CIR) of 128 kbps. A backup circuit is also in place for each inter-location connection in the form of 128 kbps ISDN circuits. These ISDN connections use Dial on Demand Routing (DDR) and Access-Control Lists (ACLs) to ensure that only business traffic brings up the backup circuits.
Each of the individual locations is equipped with Cisco 2503 routers to handle incoming and outgoing traffic and Cisco 1924 switches to direct LAN connectivity. In addition, the routers feature BRI ISDN ports to support the backup circuits.
This network infrastructure has served Joe’s Yachts well in providing interconnectivity between the 15 remote locations, and for the purpose of this network redesign, the fact that the basic infrastructure to support modern technology is already in place is a definite positive, but overall, the infrastructure has reached the end of its intended life-cycle. More specifically, it is lacking in speed, capacity, security features and technological functions to meet the company’s technical and business goals.
First off, when it comes to speed and capacity, Frame-Relay simply does have the bandwidth to carry concurrent, data-intensive communication and VoIP service. While the 1.544 Mbps could theoretically be workable (if sluggish), the CIR of 128 kbps means every packet exceeding the 128 kbps cap is eligible to be discarded. Especially for sensitive voice traffic, that is inadequate.
Similarly, the 2503 routers and 1924 switches have been made redundant by Cisco, meaning they are legacy equipment that is no longer sold or supported. In the case of a failure, this could be catastrophic for the company’s business continuity. According to their respective specification sheets, they operate at 10BASE-T, which supports about a tenth of the speeds current standards do – 10 Mbps versus 100 Mbps and 1000 Mbps Ethernet.
Moving on, what can be said about this network infrastructure’s security features is that there aren’t any. There are ACLs in place for the backup circuits, providing some level of security, but only in the sense that they’re prevented from coming up. There is no physical firewall, nor do the 2503 routers support firewall, NAT or other security functionality beyond packet filtering.
Lastly, the routers offer no support for functioning as wireless access points, and neither does the infrastructure support the addition of a stand-alone AP. The 802.11a, 802.11b/g and 802.11n standard in current use offer data rates up to 11, 54 and 150 Mbps respectively, which in combination with the 10 Mbps speeds supported by the routers and switches would quickly result in bottlenecks, which already exist in the network due to the disparity between local communications through the network devices and external communications through Frame-Relay.

Requirements Review
As identified, Joe’s Yachts has indicated four major goals in upgrading their network infrastructure: * improve network capacity * provide wireless services at stores * enhance security features * replace existing traditional phone services with VoIP
Translated into more specific technical requirements, the company needs feasible, higher-performance replacements for its WAN protocols and network devices (routers and switches), increasing overall network capacity requirements while incorporating robust security features and adding wireless access point and VoIP functionality.
Furthermore, the components must meet VoIP support and bandwidth requirements. They must also be compatible and interoperate in such a way as to avoid bottlenecks and other issues that can adversely impact network performance.

Proposed Network Design
To meet the described requirements for Joe’s Yachts’ network infrastructure upgrade, High-Power Consultants proposes a simple but optimal two-step solution in combining AT&T’s Managed Internet Service with their Business-in-a-Box services.
In this network design, AT&T’s 4xT-1 lines will be used to create a Virtual Private LAN Service (VPLS), concentrating point-to-multipoint connectivity to the Myrtle Beach corporate headquarters and effectively folding the remote locations in what will perform as a single LAN. This will significantly increase the network capacity from the 1.544 Mbps with 128 Kbps CIR to a flat 6 Mbps.
The usage of 4xT1 will also increase the redundancy and availability of the connections to meet VoIP requirements; if one line goes down, the others will continue to function.
The Business-in-a-Box service will efficiently combine data, Internet, local and long distance voice, routing (including DHCP) and switching capabilities, along with built-in firewall protection, VPN network termination and LAN-based Wi-Fi data access when used over an AT&T transport solution – all into a single piece of hardware managed primarily by the provider, but with an optional web-based configuration portal for customer access. Aside from the 4xT1 ports reserved for the WAN uplink interconnecting the locations, the hardware has 24 10/100/1000 Mbps ports, allowing the company plenty of flexibility in increasing their LAN data rates, provided they have the cabling infrastructure to support the speeds.
This simplifies the network from the logical, physical, management and support perspectives. The guaranteed and tested interoperability of the hardware and transport service, as they are offered as a bundle by the provider, mitigates protocol, addressing and other logical conflicts that may lead to performance decreases. Physically, the implementation of the hardware will be as simple as replacing the existing network device with the multi-purpose device at each location. Finally, AT&T’s offering of 24/7/365 Quality of Service Monitoring and technical support means Joe’s Yachts will enjoy a hands-off, reliable networking experience with one-stop support when necessary, and without the need for on-location IT personnel.
For VoIP purposes, the BiaB hardware features eight POE ports and four analog ports, so the company can continue to use existing equipment with AT&T’s hosted VoIP services, or choose to increase a location’s lines with selected IP phones. Additionally, the hardware has automatic traffic shaping capabilities that prioritizes voice transmissions over data transmissions, ensuring a high-quality call. The small business mini-package selected in this proposal features unlimited local and domestic long distance calling.
For robust security, the BiaB hardware has a built-in stateful firewall that monitors, approves and denies incoming and outbound connections based on appropriate policies. Moreover, the hardware and transport service support customer-driven encryption protocols like SSL and TLS for additional data-security.
Finally, to provide wireless connectivity at all stores, the BiaB hardware features wireless access point functionality with support for the wireless 802.11a, b and g standards. High-Power Consultants will conduct a wireless site survey to determine the optimal wireless configuration for each location based on their attenuation and interference properties.
Network Diagrams and Addressing Schemes
The following are diagrams illustrating the proposed design of the WAN and a general design for the LANs at each location.

Diagram 1: Joe’s Yachts WAN

Diagram 2: Joe’s Yachts Main Office and Branch-Office LAN

In order to optimize network efficiency and transparency, High-Power Solutions suggests the implementation of an addressing scheme. By appointing each company location with its own subnet, including an appropriate subnet mask, Joe’s Yachts can increase network efficiency by decreasing the broadcast domains, limit the amount of concurrent users to what is necessary, enhance routing between locations and easily identify individual nodes based on their IP addresses.
The proposed addressing scheme is described in detail in the following table.
Table 1: Addressing Scheme | Main Location | Branch Offices | Subnet ID | 192.168.1.0 | 192.168.2.0192.168.3.0…192.168.15.0 | Subnet Mask | 255.255.255.192(Allowing 62 hosts per subnet to be shared between wired and wireless users) | 255.255.255.192 | Router/Gateway IP | 192.168.1.1 | 192.168.2.1192.168.3.1…192.168.15.1 | Host Address Range
(available) | 192.168.1.2 – 192.168.1.63 | 192.168.2.2 – 192.168.2.63192.168.3.2 – 192.168.3.63…192.168.15.2 – 192.168.15.63 |

Cost Breakdown & Implementation

As indicated in the table, the cost of acquiring the upgraded network infrastructure is limited to the cost of the wireless site surveys and the implementation of the addressing schemes. AT&T is currently waiving its installation fees, and it offers migration and implementation strategies to suit the company’s needs and schedules; likely, due to the simplicity of the implementation and the tested interoperability of the services, a cutover strategy will be employed in which all locations will transition over to the new infrastructure completely and simultaneously. Testing, monitoring and optimizing the network design will additionally be performed through AT&T’s management program.

References
AT&T Business Services, Enterprise Networking Solutions, Wireless Networking for Business | AT&T. (n.d.). Retrieved from http://www.business.att.com/content/productbrochures/OPT_E_MAN.pdf
Business in a Box | Enterprise Business | AT&T. (n.d.). AT&T Business Services, Enterprise Networking Solutions, Wireless Networking for Business | AT&T. Retrieved from http://www.business.att.com/enterprise/Service/voice-services/voip/business-in-a-box/
Cisco 2500 Series Router Architecture [Cisco 2500 Series Routers] - Cisco Systems. (n.d.). Cisco Systems, Inc. Retrieved from http://www.cisco.com/en/US/products/hw/routers/ps233/products_tech_note09186a0080094e93.shtml
End-of-Sales Announcement for Cisco 2500 Components [Cisco 2500 Series Routers] - Cisco Systems. (n.d.). Cisco Systems, Inc. Retrieved from http://www.cisco.com/en/US/products/hw/routers/ps233/prod_eol_notice09186a008032d40b.html
EOS/EOL for the Catalyst 1900 and 2820 Series Switches [Cisco Catalyst 2800 Series Switches] - Cisco Systems. (n.d.). Cisco Systems, Inc. Retrieved from http://www.cisco.com/en/US/prod/collateral/switches/ps5718/ps597/prod_end-of-life_notice0900aecd8055eb4d.html

Similar Documents

Premium Essay

Differentiating Between Market Structures

...Differentiating Between Market Structures in Trader Joe’s ECO/365 Differentiating between Market Structures in Trader Joe’s Trader Joe’s is a grocery store that offers upscale grocery fare such as; organic produce, nutritional supplements, and health foods. Trader Joe’s was founded by Joe Coulombe and started in 1958 as a small chain of convenient stores in Greater Los Angeles Area called Pronto Markets. Since then, Trader Joe’s has expanded and now has around 375 stores in 30 or more states ("Trader Joe's Company Competition", 2012). Trader Joe’s focuses on providing customers with great quality foods that are hard to find, but at a great value that will save customers money. Trader Joe’s has its own specialty line of private label products, their stores are about 12,000 to 15,000 square foot, and have no service departments. This makes it possible for Trader Joe’s to keep costs down. Some of the products sold include, organic foods, unusual frozen foods, gourmet foods, imported foods, vegetarian food, imported and domestic beer and wine. In addition, Trader Joe’s sales non-food items such as; household cleaners, personal hygiene products, pet food, vitamins, and plants. In addition, many of Trader Joe’s products are environmentally friendly ("About Trader Joe's", 2013). Below is an evaluation of Trader Joe’s market structures, competitive strategies, and recommendations. Market Structure Trader Joe’s market may be viewed as a monopolistic competition...

Words: 834 - Pages: 4

Premium Essay

Marketing Mix

...Marketing Mix Thelma L Woods MKT/421 October 13, 2012 Dr. Bea Bourne Marketing Mix The marketing mix elements will be discussed about the chosen organization. The type of elements will be explained in detail about the organization’s type of products, the location of the company, pricing, and the organization promotion tactics. The effects of the marketing mix will be provided, along with the ways the elements are performed. The organization will be identified along with the industry the company is in. The organization selected is a store called ALDI. This store is in the Food and Beverage industry in the retail and distribution category. ALDI is a discount chain grocery store that started in 1976 with 1,000 stores in 31 states. The stores are in 17 countries. According to "ALDI" (2012), " These stores carry about 1,400 regularly stocked items” (Corporate Information: Corporate Policy). The uses the company’s purchasing power to fill the stores the most redundant purchased household and grocery items. The merchandise sold in ALDI stores must be similar or exceed the national brands by appearance, performance, or taste. Most the product throughout the stores are ALDI selected brands. The store presents a different approach to grocery shopping by storing the shopping carts in one location and using a quarter for a deposit to access the cart. ALDI accepts payments in the form of cash, debit cards, and Electronic Benefits Transfer cards. Customers purchase bags if needed...

Words: 870 - Pages: 4

Premium Essay

Trader's Joe

...Unlike another retail stores, Trader Joe’s aims to provide an extraordinary shopping experience unable to be found anywhere else in the perspectives of the following key sources.  Store operations: The Stores are small in old strip malls in suburban locations. There are no self-out checkout lanes so the customers had opportunity to talk to employees.  Merchandising: It sold mostly private label goods at reasonable price by stocking fewer items, but more line-ups with dynamic mix compared to typical retail channels. Also, it doesn’t follow trends, but tried to sell new products that customers had not experienced previously.  Customers: Trader Joe’s had been targeting clearly and not doing one-way communication. Trader Joe’s really understands the characteristics of customers so it enjoyed a cult-like following. Many customers created Facebook fan pages, wrote cookbooks featuring meals prepared with the firm’s products, and waited in line for hours before a new store opens. The company has made consumers so loyal to it.  Marketing: Rather than offering any discount coupons, Trader Joe’s distributed a customer newsletter to provide information on certain products. Trader Joe’s doesn’t have its company-led social media strategy. Instead, the company finds a great deal of content generated by fans of the company. Therefore, credibility of customers has become very high because of such a fan base marketing.  People: Trader Joe’s has paid staffs more than they might...

Words: 408 - Pages: 2

Premium Essay

Trader Joes

...In what ways does Trader Joe's demonstrate the importance of each responsibility in the management process—planning, organizing, leading, and controlling? Trader Joe’s is a company that many fellow corporations aspire to be because of their ultimate success. But how did Trader Joe’s get so successful? Trader Joe’s success built from their understanding that a good team can only succeed if that have a good leader, as in leader I mean manager (which is one of the duties managers are suppose to be on top of). Managers are taught to comply with the four functions that make up the principles of management. These four functions are planning, organizing, leading and controlling. One could say that if a manager does not follow this guideline or a similar personal version of their own, they will not succeed in the management field. So how did Trader Joe’s understand the importance of these functions? First, Founder Joe Coulombe realized there was a gap in the market for grocery stores that offer quality products at low prices. At the time, all competitors either focused on one of the two. One example would be, Whole foods, which focuses on the quality of their food rather than the cost, giving them the nickname of “Whole Paycheck”. Another example, which focuses on minimizing the costs of the food would be Wal-Mart, which promises “guaranteed lowest prices” rather than top quality products. After realizing the need for an improved market, he started the planning to take his little...

Words: 666 - Pages: 3

Premium Essay

Trader Jobs

...Examining Emotions, Attitudes, and Job Satisfaction Trader Joe Kimberly Love Dr. Thomas Schaefer Business 520 Leadership and Organizational July 20, 2014 Trader Joe’s founder had a perception for his stores after vacationing in the Caribbean. He perceived that the customers would try new things while on vacationing. Also realized that less is better. Many time customers buy more when there is less to choose from in that store. Their attention is only selective when there is not a big variety of supplies. Trader Joe case describes the business practices and how they reinvented themselves. Trader Joe’s set themselves apart from the 7- Eleven style store they had and they became top competitors to Whole Foods and Dean and Deluca giants. The case gives a description on the history of the retail chain and various aspects of its unique business practices. The retail store offered a selection of exclusive, which were mostly private-labeled products, and replaced poorly performing products with new ones. Trader Joe’s is a small supermarket chain which offers a limited selection of unique food products at reasonable prices. It sales most of its products under the private label 'Trader Joe's' and its variants. T.J. targets its stores at highly educated and travelled, but not necessarily wealthy, segments of the population. Trader Joe has a team of experienced buyers, who does extensive traveling and research before bringing new products into the stores (Palmeri...

Words: 1245 - Pages: 5

Free Essay

Consumer Behaviour

...University of Surrey | Consumer Behaviour | Factors influencing students’ choices of branded grocery products when grocery shopping’ | | Thomas Partridge (6166777) | 4/22/2013 | A focus groups, face-to-face interviews, and in-store observation of a shopping will be used to investigate the factors affecting purchasing behaviour of students. A Comparison of the strengths and weaknesses of each of the three data collection methods. Suggestion of ways in which marketing managers could use your findings on shopping/purchase determinants to improve business performance | Contents 1. Introduction 2. Fieldwork Results 2.1. Price 2.2. Quality 2.3. Discounts 2.4. Personal Preference and taste 2.5. Brand Reputation 2.6. Other peoples reviews 3. Analysis of data Collection Method 3.1. Advantage and disadvantages of collection methods 3.2. Summary of the three research methods 4. Practical implications of findings 5. Appendix A. Focus Group B. Interview 1 C. Interview 2 D. Observational shop 1 E. Observational shop 2 1. Introduction Within this report explores the factors influencing students choices of branded grocery products when grocery shopping through a three types of data collection methods, which are a Focus Group, two Face-to-face- interviews and two observational shops. After analysing the findings the advantages and disadvantages of the research methods are discussed...

Words: 13815 - Pages: 56

Premium Essay

Whole Foods 365

...Whole Foods 365 An analysis of Whole Foods 365’s target market and probability of success in Las Vegas. By Justin Thornley Abstract This report will define Whole Foods 365’s target market. It will then describe that target market. Then the report will make an effort to analyze Whole Food 365’s ability to compete in the Southern Nevada market. Finally, we will look at its competitors and determine if a Whole Foods 365 would be successful. Primary Target Market To find Whole Food 365’s primary target market we will look at the locations of the stores that Whole Foods plans to open. We will then look at the demographics of those areas. The Whole Foods 365 website lists 3 locations with plans to open a stores at each location in 2016. The three stores are located in Los Angeles, CA, Lake Oswego, OR, and Bellevue Square, WA (1). In addition to the city names that the website listed addresses were also provided. * 2520 Glendale Blvd Los Angeles, CA 90039 * 11 S State St Lake Oswego, OR 97034 * 300 Bellevue Square Bellevue, WA 98004 Using the addresses above we can learn more about the demographics and markets Whole Foods 365 hopes to cater to. To do this, the Nielson lifestyle segmentation system will be used. This system allows users to input zip codes and receive demographic information about that area, including information about lifestyle and shopping habits. After analyzing the zip codes from the three stores I found some common demographic themes...

Words: 1691 - Pages: 7

Premium Essay

Porters

...Loblaws – Porter’s 5 Forces Suppliers Small Suppliers – low bargaining power (at the mercy of their grocery store customers) - Category-leading Product suppliers – in a better position: grocers are obliged to carry their products (often as loss-leaders) to attract and retain customers - • How strong is the position of sellers? • Are there many or only few potential suppliers? • Is there a monopoly? • Do you take inputs from a single supplier or from a group? (concentration) • How much do you take from each of your suppliers? • Can you easily switch from one supplier to another one? (switching costs) • If you switch to another supplier, will it affect the cost and differentiation of your product? • Are there other suppliers with the same inputs available? (substitute inputs) - Number of suppliers - Size of Suppliers - Switching Costs - Unique service/product - Ability to substitute Substitutes low - medium- If a product can be easily substituted, then it is a threat to the company because it can compete with price only - Substitute performance - Cost of switching - Buyer willingness Competitive Rivalry – Fierce competition amongst various grocery stores • Is one player very dominant or all equal in strength/size? • Are there exit barriers? • How fast does the industry grow? • Does the industry operate at surplus or shortage? • How is the industry concentrated? ...

Words: 1598 - Pages: 7

Premium Essay

Trader Joe's

...Trader Joe’s is a growing chain of grocery stores with a difference.  Whilst not a monstrous chain store, Trader Joe’s emphasises small stores which sell a selection of goods hard to find elsewhere at lower prices.  The fact that quality goods come at such low prices is just one reason why the Trader Joe’s company has become so successful.  From humble beginnings, the company has now grown into a multi-billion dollar giant. This may seem strange when the small and far less numerous stores of Trader Joe’s are compared to the number and size of stores associated with other grocery store giants.  Even so, Trader Joe’s can now boast of two hundred and forty branches across nineteen states.  Not bad for a company which started out as a number of convenience stores in Los Angeles in 1958.  When competition from 7-Eleven stores threatened, the owner of the stores, which were then called Pronto Markets, decided to expand his business by starting to sell gourmet food at reduced prices.  As such, the idea of high quality goods at low prices was started along with the new name, Trader Joe’s, in 1967, named after the owner, Joe Coulombe.  A big part of the stores’ success immediately came from the fact that the majority of the produce sold is sold under the company’s private label.  As such, Mr Coulombe immediately created a trusted product, which, as it was also cheap, drew in the customers, creating a loyal clientele.  As the number of items on sale is accordingly low compared to huge...

Words: 413 - Pages: 2

Premium Essay

Value Align

...analyze the degree of alignment between Trader Joes organization stated values and the organizations actual plans and actions. This paper will explicate the differences of degree of alignment between Team D’s group members individual values and the organizations values of Trader Joes; as reflected by Trader Joes plans and actions. Trader Joe’s was established in the 1950s as a convenience store. In 1967, Trader Joes changed its course and created larger grocery stores that offered hard to find, great tasting food (Our Story, 2012) with the Trader Joes brand name. The idea was to have innovative products that customers could save money on. Trader Joes does not believe in carrying an item that sits and does not sell. Doing this will eliminate product waste and different products can be brought in that will be higher in demand. This also saves both Trader Joes and the consumer money. Trader Joes vision is “great food plus great prices equals value” (Our Story, 2012). Trader Joe’s does not charge a suppliers fee to stock products on shelves like other grocery stores. This saves also saves the consumer money. Trader Joe’s two main goals are great products and great prices. This is important because consumers want to save money on products, yet eat...

Words: 1104 - Pages: 5

Premium Essay

Trader Joe's Case Study

...Case Study: Trader Joe’s In 1958, Trader Joe’s first began as a small convenience store named Pronto Markets. Trader Joe’s didn’t receive their Trader Joe’s name until 1967 when they opened up a store in Pasadena. Mr. Coulombe had transferred his stores into an oasis of value and started putting innovative, hard-to-find foods in the Trader Joe’s name. By doing this Trader Joe’s was able to cut costs and save you money. In 1979, Mr. Coulombe sold the Trader Joe’s chain to the Albrecht’s, own about 9,000 Aldi markets in the United States, Europe, and Australia. “Value” is a concept that both Mr. Coulombe and the Albrecht’s take very seriously. Value not only means providing great prices on great products—no sales, no gimmicks, no special shopping clubs to join, no reward cards required for sales, but also by buying directly from suppliers whenever they can by rotating the “not-so-popular” products from the shelves to make room for something different. At Trader Joe’s their philosophy is great food plus great prices equals’ value. To help contribute to that philosophy, Trader Joe’s believes in promoting from with-in. Trader Joe’s believes that it nurtures its employees with a promote-from-within philosophy, and its employees earn more than their counterparts at other chain grocers. Outlet managers are highly compensated, partly because they know the Trader Joe’s system inside and out because managers are hired only from within the company. Future leaders are enrolled...

Words: 801 - Pages: 4

Free Essay

Trader Joes

...Trader Joe’s Trader Joe’s who’s grocery store chain has been known for its affordable prices, unique food and friendly staff continues to be ranked as one of the most ethical companies in the U.S. Due to recent changes in our governments healthcare system, there was a moment in 2013 that the company faced a dilemma that involved deciding whether or not to change their part-time employees health benefits. For years, Trader Joe’s has offered healthcare coverage to its part-time employees at reasonable prices while paying their part-time staff very generously compared to other grocery chains. On August 30th 2013, Trader Joe’s CEO, Dan Bane sent employees a confidential memo stating that the company would no longer be offering healthcare coverage for anyone working fewer than thirty hours a week. When the news was first announced, many thought Bane’s decision was heartless and many believed that there had to be a good reason for Bane’s decision; after all not too many companies in the U.S. offer health benefits to part-time employees. Immediately negative news hit article headlines, pointing out only one statement in the letter Bane wrote to all Trader Joe’s employees, “With low-wage workers eligible for tax subsidies to buy health insurance next year, the company has calculated that offering medical coverage to part-timers who work 18 hours or more is no longer worth the cost”. Of course Trader Joe’s part-time employees immediately became upset and started to question...

Words: 1880 - Pages: 8

Free Essay

Trader Joes

...Case Study 1: Examining Emotions, Attitudes, and Job Satisfaction Trader Joe’s Strayer University Examine the approach Trader Joe’s uses to promote a positive work environment for its employees. Determine at least three (3) ways in which Trader Joe’s is able to increase job satisfaction and performance. Whether or not Trader Joe’s knows it or not, they are in an environment that is experiencing emotion and mood contagion. This works both ways from the customer to management and vice versa. Customers go to the store in anticipation of a fun and friendly environment. This is exactly what they get. This is generated by a positive philosophy that starts from the top and works its way down. This is also driven by the concept of emotional labor; a situation where a person displays organizationally desired emotions in a job, (Schermerhorn, Osborn, Uhl-Bien, & Hunt, 2012). Trader Joe’s founder Joe Coulombe states that his store have “cheerful guides sporting Hawaiian shirts” (Schermerhorn, Osborn, Uhl-Bien, & Hunt, 2012). The tones of his stores are friendly and upbeat and his hiring practices ensure he has people that meet those needs. Directly from Trader Joe’s website; “Where fun, food and opportunity align” and “A Career For The Adventurous” (Trader Joe's: Home>Careers, 2014) Trader Joe’s also hits on all five of the components of job satisfaction. The work itself; he hires people that have a passion for food and want to work for a company that has the same general...

Words: 1351 - Pages: 6

Premium Essay

Examining Emotions, Attitudes, and Job Satisfaction

...supermarkets tend to sell products grown or manufactured locally. So what sets these regular supermarkets apart from one another? Aside from price differences and a few differing product offerings from store to store, there aren’t very many differences. This is where stores like Whole Foods and Trader Joe’s come in and break the “boring” grocery store mold. Unlike other chain supermarkets and grocery stores, Whole Foods and Trader Joe’s are specialty foods stores. They offer a variety of the freshest foods and ingredients grown both locally and from around the world. These stores are also very popular for their sustainability efforts that range from the organic products they sell to the paper bags they use when bagging customers’ purchases. These companies are also very well known for not only satisfying their customers, but they pride themselves in how they treat their employees. Although both of these stores have become more popular over the years and have generated considerable profits, Trader Joe’s has made its way to the top of the best grocery stores list and its loyal customer base is continuing to expand. In a 2014 survey of more than 27,000 Consumer Reports subscribers, Trader Joe’s...

Words: 1683 - Pages: 7

Premium Essay

Aldi and the International Market

...Aldi in the International Market Foundation & History In 1920 and 1922 Karl and Theo Albrecht, the famous Aldi brothers, were born as sons of a miner which lived in Schonebeck, a suburb of Essen. When the father fell into unemployment the mother founded and started working at grocery-store. Both brothers learned a commercial profession in a retail trade, growing up with the mother owning/working at the grocery store. In the beginning of the Second World War the brothers had to serve for military service. After the war, when returned home, the Aldi brothers took over their parents` grocery-store. Step by step they expanded to a chain of stores. In 1948 they founded the “ALbrecht DIscount” company, which was later on named ALDI. Within no time, the Albrechts had 13 grocery stores, which expanded more and more. In 1955 the enterprise already counted 101 subsidiaries, in the following five years the number of subsidiaries rose to 300. In 1961 the joint brother company came to an end because both brothers went on their separate ways and started separate companies. Karl Albrecht ran the chain of stores on the South side of the Ruhr and Theo Albrecht took over the business in the North. The simple arranged Aldi subsidiaries spread rapidly in the Federal Republic of Germany. In 300 towns the brothers ran 600 Aldi subsidiaries. In 1962 the first well-know “bona fide” Aldi supermarket opened in Dortmund. In 1976 the company developed an international esteem due to expansion...

Words: 1687 - Pages: 7