...Change Management Models MGMT310 - 1403B - 03 Conforming to change is an important part of a life of an organization. Without evolving along with the fast changing of our environment, an organization will diminish. When developing strategies for change, there are two possible change models that business leaders can use. Two change management models that can assist in keeping an organization alive are Kurt Lewin and John Kotter’s model for change. Psychologist Kurt Lewin developed a change management model that consisted of three steps. The three-stage processes are: unfreezing, changing, and freezing. In the unfreezing state, Lewin understood that people are afraid of change because they feel safe in their no changing environment, therefore, resist change. The unfreezing state is the stage of motivating people to want and understand that there is a need for change. The first stage helps followers “thaw” and become understanding through motivation (Prentice Hall, 2012). After the unfreezing stage, the changing stage is put into action. People begin to do things differently in this stage. They begin to see why and how the changes benefit them. Time and communication is an important part in the change environment because people need time to understand the changes and they need to be motivated in order to feel like they are a part of the change (Prentice Hall, 2012). When the changes are taken into consideration and are being embraced in the working environment, the company...
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...Describe Lewin's change model and the systems model of change, and discuss the external and internal forces that create the need for organizational change. * Discuss Kotter's Eight Steps for Leading Organizational Change. * Discuss the 11 Reasons Employees Resist Change. * Discuss the process organizations use to build their learning capabilities and identify alternative strategies for overcoming resistance to change. Respond to at least two of your fellow students' responses. Try to respond to students who picked different statements. Kotter’s eight steps for leading organizational change include: 1 – Establish sense of urgency – Create reason for why change is needed 2 – Create guiding coalition – Get people with enough power and influence to lead change 3 – Develop a vision and strategy – Create plan to guide change process 4 – Communicate change vision – Implement communication strategy that constantly communicates new vision with others 5 – Empower broad based action – Eliminate barriers to change, encourage risk taking and problem solving 6 – Generate short term wins – Plan for short term wins, milestones to be met. Reward those who achieve these results 7 – Consolidate gains and produce more change – Coalition uses credibility from goal achievements/wins and creates additional change. More people are brought into the change process throughout the organization 8 – Anchor new approach in culture – Reinforce change by recognizing change and how it...
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...Change Model for XYZ, Inc. expansion MGT435: Organizational Change (BFL1407A) March 3, 2014 Change Model for XYZ, Inc. expansion As the executive for XYZ, Inc. in looking at the company’s decision to begin its first international expansion by opening a store in Shanghai, China; I propose that take a look at which change model would fit best with what we want to achieve. Choosing the best change model to is key to the success of the change whether it be short term such as this one or long term such as the one that XYZ, Inc. plans on taking on in about one years’ time. According to J.W. Weiss, “While change models, per se, do not provide the "one best way" or "the truth" of diagnosing organizations, they offer both theoretical and practical ways to understand complex situations. Burke (2008) offered five uses of organizational models: * First, models help reduce the complexity of thousands of things "going on" into manageable categories. * Second, models help point out aspects of organizational activities and dimensions that demand attention. * Third, models highlight the interconnectedness of organizational properties like culture, structure, and strategy. * Fourth, models provide a common language and vocabulary. * Fifth, models offer a sequence of actions that users can follow in particular change situations. Change models offer theoretical and practical ways to better understand complex situations. For the short term small scale change...
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...day, companies face changes, such as launching a new product, or restructuring the organization. What if companies started such changes without making careful plans and implementing change in a conscientious way? The result would be chaos! Strategic change management allows companies to carefully and responsibly make needed changes. Strategic change management is the process of managing change in a structured, thoughtful way in order to meet organizational goals, objectives, and missions. Change is necessary for organizations to continue to thrive and meet and exceed the competition of industry competitors. For example, if Mary's Markers is only making permanent markers, and Mary's top competitor, Wally's Writing Utensils sells both permanent and dry erase markers, Mary may need to lead her company through the change of beginning to sell dry erase markers to remain competitive. Selected Models & Examples There are numerous models for managing a change process. Two models that are particularly well-known and useful in understanding strategic change management are John Kotter's Change Model and Kurt Lewin's Change Model. Kotter's Change Model: This model advocates that companies lead employees through eight critical steps. The eight steps include: Establishing a sense of urgency, or making sure that there is a need for the change and that people understand that need. Creating a guiding coalition of supporters that can help model the new change and work well together...
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...Change Management Student Name Submitted Date Background For pioneers of associations, overseeing change is a vital key undertaking. In the most recent ten years, there have been various studies which all affirmed that between 60-80% of all change undertakings fall flat completely or incompletely: either the targets of the venture are not attained or the ventures can't be finished in time or on plan. Normally, a ton is in question: cash, individual notoriety, and the strength of the association. Kotter's Model of Organizational Change Today's associations are confronted with an expanding need to adjust to new substances that quite often bring about some authoritative change. The procedure of actualizing change in associations is frequently intricate and trying for generally administrators. To help chiefs effectively actualize transform, it is prescribed that they utilize some variant of a change model to expand their shots of fruitful execution. While there are numerous models for change administration, the vast majority of them start from the work of John Kotter's eight-stage change model. Particular steps in the model include: secure a feeling of direness, make the controlling coalition, create a dream and technique, impart the change vision, engage expansive based activity, produce transient wins, solidify additions to deliver more change, and grapple change in the association's society. (Kotter, 2014) Establishing a Sense of Urgency Support of the association's...
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...Leading Change, Transition & Transformation A Guide for University Staff 1 Contents 1. Purpose of the ‘How To’ Guide………………………………………………….3 2. Who is the Guide For and Why Use it?.........................................................3 3. Understanding Organisational Change…………………………………….….3 • Introduction……………………………………………………………………4 • What is Change Management………………………………………………4 • • • • What are the differences between change and transition? What is transformation? Leading and managing change Why is organisational change difficult to accomplish? 4. Kotter’s Eight-Stage Process for Creating Major Change……………………7 5. Bridge’s Three Phases for Managing Transition ……………………………...9 6. The Project Management Approach to Change Projects…………………...11 7. Managing Performance During Times of Change……………………..….…19 8. Further Reading…………………………………………………………….……20 2 PURPOSE OF THE ‘HOW TO’ GUIDE The purpose of this guide and accompanying online resources is to provide University staff with an overview of ‘best practice’ change management methodologies, research, readings and guiding pro formas. This guide does not attempt to reproduce the many informative texts written on change management, transition and transformation. The follow-up reading is also strongly advised as it informs much of the change management and transition processes undertaken in the University of Adelaide. The guide identifies the differences between managing the process of change and leading people through...
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...The Need for Change: Kotter’s Eight-Step Approach MGT 435 Organizational Change Prof Doug Nelson February 24, 2014 The Need for Change: Kotter’s Eight-Step Approach Change doesn’t come easy in an organization whether it is large or small. The first step in change is identifying the needs so that steps are put in place to implement. As an organization progresses and develops it can be a difficult strategy to perform especially if there are no steps put in place to follow. Developing more efficient ways to introduce and execute change puts less pressure on the associates, and can help internal and external customers adjust to the way of doing business. In this paper I will be identifying the need for change in pipeline/processing management in an organization by using Kotter’s Eight-Step Approach. In the society will live in today change is normal for any business. Alternate initiatives and technology improvements are essential for any organization to stay ahead of their competitors. Many Planned organizational change is a process that moves companies from a present state to a desired future state with the goal of enhancing their effectiveness. Ultimately, the goal of planned organizational change is to improve an organization's capabilities, thus enhancing its value to stakeholders and stockholders (Beer, 1980). Change can fail for many reasons in an organization if not managed correctly. In fact it has been stated that change in an organization fails 70% of the time...
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...Change management stories Name: University: Course: Tutor: Date: Introduction The current business atmosphere is characterized by a myriad of changes that often bring new opportunities as well as challenges to established ways of doing things. Technological advancements, changing economic fortunes are some of the factors that frequently call for new approaches in doing things so as to cushion business from the adverse effects of failing to embrace these changes. Increasing levels of competition puts firms to their toes as they continuously more effective techniques with a view to gain a competitive advantage (Anderson & Anderson, 2001). Organizations and scholars are in agreement that change is inevitable. The result is a development of change models which help organizations to embrace and structure change processes so as to reduce resistance (Brisson-Banks, 2010). This essay discusses Kotter’s change model and its application to the stories of change at IBM, Hewlett Packard and Kodak. Kotter’s change model and stories of change As mentioned earlier, change is inevitable in organizations. While a majority of stakeholders often recognize the need for the implementation of change, most organizations are met with general resistance towards change. People often find it hard to abandon old ways of doing things that they are familiar with as they fear the unknown (Anderson & Anderson, 2001). Human beings fear failure as well as the loss of their power...
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...Managing change process; organizational perspective Change is a life process that is as old as humanity. Change is necessary for adaption to ever changing situations that include environmental, social and economic dynamics. People will change when the prevailing situation can no longer allow for survival. Change must also be managed or otherwise it will be a disaster in itself. Change management involves a thoughtful planning and careful implementation of the processes and events aimed at attaining a new status. It involves consulting with the people who will be affected by the process. Involving people in the process of change on the onset will permit a smooth transition. This will grant them to prepare for the changes and reduce resistance to it. The changes should be measurable, realistic and achievable and must be well understood by all the participants (Michael, Mahoney, 1991) There are a number of models for management change that have been advanced. They include Lewin’s Change Management Model, Mckinsey seven-S Model and Kotter’s 8 Step Model. Each organization must adopt a model that best suits the change that needs to be undertaken. Lewin’s model was developed by Kurt Lewin in 1950. His observation was that most people wanted to work and operate in areas they considered as safe. He anticipates a scenario where people are not prepared to change. In order to address the issue, he proposed three stages of development. The first was to deal with resistance to change to which...
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...Running Header: STORIES OF CHANGE Stories of Change Prof. Dr. Vanessa Graham HRM 560 January 26, 2014 Introduction The current business atmosphere is characterized by a myriad of changes that often bring new opportunities as well as challenges to established ways of doing things. Technological advancements, changing economic fortunes are some of the factors that frequently call for new approaches in doing things so as to cushion business from the adverse effects of failing to embrace these changes. Increasing levels of competition puts firms to their toes as they continuously more effective techniques with a view to gain a competitive advantage (Anderson & Anderson, 2001). Organizations and scholars are in agreement that change is inevitable. The result is a development of change models which help organizations to embrace and structure change processes so as to reduce resistance (Brisson-Banks, 2010). This essay discusses Kotter’s change model and its application to the stories of change at IBM, Hewlett Packard and Kodak. Kotter’s change model and stories of change As mentioned earlier, change is inevitable in organizations. While a majority of stakeholders often recognize the need for the implementation of change, most organizations are met with general resistance towards change. People often find it hard to abandon old ways of doing things that they are familiar with as they fear the unknown (Anderson & Anderson, 2001). Human beings fear...
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...University of Phoenix Material Appendix A: Matrix of Theoretical Models |Theoretical Model |Description of Theoretical Model |Type of health care change situation | | | |where model best applies | |Lewin’s Change Model |In 1947, Kurt Lewin created a model that used |Kurt Lewin’s model can be used in a | | |Force Field Analysis to describe what happens when|health care change that involves the | | |an organization experiences change. He explained |implementation of electronic charting and| | |that there are forces that want change to occur, |electronic medical records. Management | | |and there also existed forces that wanted to |should accept some resistance from staff | | |maintain the status quo. For change to be |because it is natural for people to | | |effective, either the forces that want the change |dislike change. There can be many | | |to occur had to increase, or the forces that want |reasons for resistance. People become | | |things to stay the same had to decrease...
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...Managing Organizational Change WMMC Case Study Ronald A. Roberts 02/21/2013 Introduction: Who Moved My Cheese? Is a simple story of four characters that live in a maze and are constantly looking for cheese. Two of the four characters are Hem and Haw, who are little people about the size of mice, they are complex people just like humans. They rely on their emotions, and experience in life to make achievements, but also like humans they can become very comfortable and be oblivious to what is happening around them. The other two characters Sniff and Scurry are mice. They rely more on instinct and their senses to conduct everyday life. Although they are simple minded and not very smart, they do not get hung up emotionally when things work against them. They have the power of adaptation, which allows them to continually maintain a productive life no matter how things change around them. They expect change and are ready and prepared to embrace it, whenever it may occur. "THE CHEESE" represents different things to different people. It is a metaphor for what keeps you going, and what makes you happy. To some people "THE CHEESE" is money, to others it is their job, and to some it is just being able to wake up and be happy that you have a good life, and enjoy living it. Change and the Resistance to Change: As the story begins, one day, the mice (Sniff and Scurry) and the little people (Hem and Haw) find a huge mound of cheese in the maze. The little people feel that the mound...
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...change management principles, process, tips and change theory and models Page 1 of 11 home » leadership/management » change management change management organizational and personal change management, process, plans, change management and business development tips Here are some rules for effective management of change. Managing organizational change will be more successful if you apply these simple principles. Achieving personal change will be more successful too if you use the same approach where relevant. Change management entails thoughtful planning and sensitive implementation, and above all, consultation with, and involvement of, the people affected by the changes. If you force change on people normally problems arise. Change must be realistic, achievable and measurable. These aspects are especially relevant to managing personal change. Before starting organizational change, ask yourself: What do we want to achieve with this change, why, and how will we know that the change has been achieved? Who is affected by this change, and how will they react to it? How much of this change can we achieve ourselves, and what parts of the change do we need help with? These aspects also relate strongly to the management of personal as well as organizational change. See also the modern principles which underpin successful change. Refer also to Psychological Contract theory, which helps explain the complex relationship between an organization and its employees. Business Process...
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...3 3. Change Analysis Model...……………………………………………..3 3.1 SWOT………………………………………………………………3 3.2 PESTEL…………………………………………………………….3 3.3 Type of Change…………………………………………………....6 4. Change Model……………………….…………………………………..6 4.1 Kurt Lewin’s 3 steps Model…………………………………….....6 4.2 John Kotter’s 8 step Model…………………………………….…7 5. Leadership Theories for Change Management……………………...7 5.1 Transactional …………………………….………………7 5.2 Transformational…………………………………….…...7 5.4 Relationship………………………………………………8 5.3 Contingency …………………………..………………….8 5.4 Situational………………………………………………....9 6. McKinsey’s 7S Model ………………………………………………..….9 7. Critical Analysis of Change and Leadership Theories……………… 10 8. Recommendations….…………………………………………………....11 9. References………………………………………………………………..13 10. Appendices……………………………………………………………..19 1. Introduction 1.1 Change and Change management Change is the need of all organization’s to remain in completion and satisfy the increasing demand of the clients and achieve the desire objectives of the firm. The need to change is driven by internal factors such rapid technology advances or innovations, or external factors such as competition or new legislations (Chahal and Price, 2006). According to (Jeff and Timothy, 2003), Change management is the implementation of systematic process and tools for directing the people side of change to achieve the goals. Change management...
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...INTEGRATED CHANGE MANAGEMENT: INCREASING SUCCESS RATES THROUGH AN INTERDISCIPLINARY APPROACH By SUSAN DOUTRE Integrated Studies Final Project Essay MAIS 700 submitted to Dr. Raphael Foshay in partial fulfillment of the requirements for the degree of Master of Arts – Integrated Studies Athabasca, Alberta December, 2012 CHANGE MANAGEMENT SUCCESS 2 TABLE OF CONTENTS Abstract ........................................................................................................................................... 3 Introduction ..................................................................................................................................... 4 Challenges and Complexity of Change........................................................................................... 6 A Business Perspective ................................................................................................................... 7 A Cultural Perspective .................................................................................................................... 9 A People Perspective .................................................................................................................... 11 Conclusion – An Integrated Perspective ....................................................................................... 14 References ...........................................................................
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