...105. TELECOMMUNICATION SERVICES A) Date of Introduction: 01.06.2007 vide Notification no. 23/2007-S.T.,dated 22.05.2007 (B) Definition and scope of service: “Taxable Service” means any service provided or to be provided to any person, by the telegraph authority in relation to telecommunication service. (Section 65 (105) (zzzx) of Finance Act, 1994 as amended) “Telecommunication service” means service of any description provided by means of any transmission, emission or reception of signs, signals, writing, images and sounds or intelligence or information of any nature, by wire, radio, optical, visual or other electromagnetic means or systems, including the related transfer or assignment of the right to use capacity for such transmission, emission or reception by a person who has been granted a licence under the first proviso to sub-section (1) of section 4 of the Indian Telegraph Act, 1885 (13 of 1885 ) and includes— (i) voice mail, data services, audio tex services, video tex services, radio paging; (ii) fixed telephone services including provision of access to and use of the public switched telephone network for the transmission and switching of voice, data and video, inbound and outbound telephone service to and from national and international destinations; (iii) cellular mobile telephone services including provision of access to and use of switched ...
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...simple and good quality food. It has been recognized and awarded for being the best exotic cheap eatery by the Time out magazine. Hummus bar have also got take out and delivery service. The restaurant has got huge reputation among the locals and is really active on social media websites in order to promote their services. The restaurant is a huge success due to its prompt and friendly service and they always provide first class, cheap and fresh food to the customers. The restaurant is really clean and the price for a meal is just 8-10 euros for a customer.mmus bar is a really successful Middle Eastern Restaurant in Hungary which was setup 7 years ago by Gotlibovitch. It has already got seven restaurants and it’s turning out into a successful chain in Hungary. As the name suggests, this place is completely dedicated to Hummus which can be enjoyed with several types of dishes. They offer different kinds of salads, soups and vegan and meat dishes. The restaurant focuses on the creating simple and good quality food. It has been recognized and awarded for being the best exotic cheap eatery by the Time out magazine. Hummus bar have also got take out and delivery service. The restaurant has got huge reputation among the locals and is really active on social media websites in order to promote their services. The restaurant is a huge success due to its prompt and friendly service and they always provide first class, cheap and fresh food to the...
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...McDonald’s Value Chain Analysis Jeovani Zamarripa, Alicia Wylie, y Jason Flores, Conor Mullarkey Mission Statement “McDonald's brand mission is to "be McDonald s be our customers' favorite place and way p to eat." Our worldwide operations have been aligned around a global strategy called the Plan to Win centering on the five basics of an t i th fi b i f exceptional customer experience – People, Products Place, People Products, Place Price and Promotion. We are committed to improving our operations and enhancing our customers' experience.” Company History McDonald s McDonald’s Bar-B-Que (1940) • World’s 1st McDonald’s • Founded by Dick and Mac McDonald • San Bernadino, CA • D i i & car hop service Drive-in h i McDonald’s (1948) •N Name F Formulates l • Menu develops • 15 Cent hamburger Company Info • Corporate Headquarters: p q – McDonald’s Corporation 2111 McDonald's Dr Oak Brook, IL 60523 • Employees: – Approximately 400,000 McDonald s employees globally McDonald’s – 1.6 million people globally are employed through McDonald’s restaurants and their franchises • Restaurants: – 32,000 world-wide, 118 countries 2009 Revenue & U.S. Stocks k (US only) • NYSE: MCD – Current Price: $64.74 – Change: $0.26 + g (As of 2/16/2010) • • • • 2009 Revenue (mil.)$22,744.701 Year Revenue Growth -3.3% 3 3% 2009 Net Income (mil.)$4,551.001 Year Net Income Growth 5.5% Y N tI G th 5 5% Leadership James Skinner Vice Chairman, CEO Left to Right: Jose...
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...Kaizen Just-in-Time Total Quality Management Your task is to compare and contrast each of these four concepts, clearly describing each. Your work should help the reader to understand how each interrelates to the others and how, if properly applied, they will help any organisation to be a success. In order to understand the four concepts of customer care, kaizen, just-in-time and total quality management, there is a need to understand operations management and what this entails in the relationship between the four concepts and operations management. It is vital to the task to understand the meaning of each of the concepts in relation to operations management as well as to the business in which it is situated. Operations management is the area of business practice which is associated with the production of goods and services. It involves the responsibility of ensuring that business operations are efficient through the use of as little resources as possible and also that the customer requirements are met in and effective and efficient manner. According to Bartol et al (1998: p. 53), operations management Is the function, or field of expertise, that is primarily responsible for managing the production and delivery of an organisation’s products and services.’ The main use of operations management is the management of the process that converts inputs into outputs. Every organisation has an operational function, because every organisation produces a good or service for its...
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...Civil Service Employment on 31 March 2013 was 448,835, down just under 15,000, or around 3 per cent, on 31 March 2012. In terms of working patterns, the number of full-time civil servants fell by 14,205 to around 340,050 between March 2012 and March 2013. The number of civil servants working part-time fell by around 770 to 108,790. Females made up more than half (53 per cent) of all employees, the same as in 2012. However, over 90% of male civil servants were full time compared with less than two thirds of female civil servants. Of those employees who declared their ethnicity, 9.6 per cent were from an ethnic minority, up 0.3 per cent from 2012. Of those who declared their disability status, 8.6 were disabled, up 0.3 per cent from 2012. Median gross annual earnings (excluding over time or one-off bonuses) for Civil Service employees was £24,380 in March 2013, an increase of £480 (2 per cent) on March 2012. There continue to be more leavers from the Civil Service than entrants with almost twice as many leavers between March 2012 and March 2013 as entrants. The number of people employed by the civil service in 2013 448,840 Department for work and pensions Ministry of defence HM revenue and customs National Offender Management Service The highest number of Civil Service employees in the UK was in London (over 74,000) and the lowest was Northern Ireland (just under 4,000). Across the regions, in Northern Ireland, the largest Civil Service employer is...
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...For the article, “why service stinks”, please answer the following questions: Does service really stink? What are the negative effects of reducing service to some customer? Please provide an example. Service really stinks. Nowadays company just emphasizes on potential customer and valued customer. If you fall below on these two categories, companies rather lose you than take time to serve you. Company are smart on checking customer background based on existing information and pass transaction history. Based on the pass history can determine customer value. Companies believe that serve a value customer is easier than looking for a new customer to buying the product. Meanwhile, based on checking customer background, company easy to define who will be potential customer. Potential customer need to emphasize because their willingness on buying new product is higher than a new customer. Potential customer know the company very well, they tend to invest more on trying new product. Serving valued and potential customer is easier than looking for a new customer which needs to start from the beginning. It costs 5 times more to obtain a new customer than retain an existing one. There are some negative effects will reduce service to some customer. Tom Unger called the bank’s toll free number to clarify his mysterious service charges showing up on his bank account, he reach a bored representative who try to brush him off. Tom Unger wrote two letter to make a complaint, a First Union...
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...statement of company, it may be changed. During this period of registration, the company is not allowed to sell and offers the securities until and unless the registration statement becomes effective by the SEC. In this prospectus there is no mention of price and number of share issue. The red herring prospectus tells about the business of the company, its proceedings, market potential for doing business in their products and services, financial statements, details of key persons in the company, major shareholders, pending litigation, etc. After registration statement became effective, final IPO price and issue size of shares is informed. The lead time of registration statement is about 20 days, after this date the registration statement becomes effective. It is required to mention that SEC has not approved the securities but simply ensures that all relevant information is disclosed in the registration statement. About Just Dial Limited Vision: To create long term shareholder value by enhancing its position as a leading local search service. Mission: To provide fast, free, reliable and comprehensive information to our users and connect buyers to sellers. Corporate Information: • The business...
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...Human Resource workers should keep in mind of their skills and training they were educated on so they are able to be implemented to help service in the client’s needs. Most jobs in Human Services are separated into two different types. The first type would be one that works directly with clients and the others provide administrator support for organizations that provide services. Client Paper There are many ranges of problems facing human services dealing with clients and many specific skills that can be used with working with clients. But it takes hard work and dedication to help different types of issues that may arise with a client that involve specific needs. This also takes allot of understanding skills to help break the ice between client and the social workers to determine a better future. There are different professionals that can help point the client towards the right accomplishment and goal settings. The main goal is to help and give guidance. Problems that have Arise with Clients. Many problems in today’s society are at rise in most countries from Veteran’s to child and family issues. Some issues can range also from lack of food, housing, mental and physical illness, alcohol or drug abuse, domestic abuse, or even self-harm as in suicide or other ways a person might hurt themselves to find mental comfort. Some might just need to cry out for issues that involve sexual violence or assaults or any types of harassments. In some cases there are needs for mental...
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...Case Report 1: Starbucks Customer Service What factors accounted for the extraordinary success of Starbucks in the early 1990s? What was so compelling about the Starbucks value proposition? What brand image did Starbucks develop during this period? There were several factors that contributed to the extraordinary success of Starbucks in the early 1990’s. First, the long-term vision was to create a coffee chain that would become America’s “third place”. People needed a third place outside of home and work where they could sit, relax, and enjoy their time alone or with others. Second, as soon as Howard Schultz took over as the Starbucks Owner, he began opening several new stores in key locations throughout Chicago and the northwest. Soon after, Shultz decided to take the company public. Doing so boosted the company tremendously in the right direction by raising $25 million and allowing even more stores to be opened. Lastly, despite great success, Starbucks spent nothing on advertising freeing up even more money towards other company resources at the time. These factors were of key importance in boosting Starbucks success in the 1990’s. Most importantly, Starbucks had a compelling value proposition for the company that created and developed the brand image of Starbucks. It was best explained by its “live coffee” theme that expressed the importance of keeping the coffee culture alive and creating an attractive experience that people could inject into their busy everyday lives. The...
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...my whole life and attended school there from kindergarten through my senior year. The school was small, everyone knew everybody, and you basically stayed friends with the same people from kindergarten. All the way through school I struggled academically, mathematics and science just wasn’t my thing. I tried to get involved in reading and writing but I found that I really wasn’t good at those either. I had math support, AIS writing, AIS social studies, tutors, and almost every other possible service in the book that I could have without being given an IEP or 504 plan. I used to think to myself how am I going to make it in college and be a good teacher if I am struggling just to make it in high school. What I found was that it wasn’t that I didn’t know the material, I lacked the confidence in myself to know that not everything had to be perfect. Growing up I went through a lot, I wasn’t mature enough to realize and understand what was going on until I was in high school, and by that time it was just a matter of hiding it because I didn’t want people to know what was going on and the cards that I had been dealt. I watched first hand growing up that everyone knew everything about everyone else, it was just part of that small town atmosphere. There was little to no privacy! My whole life my mom has been sick with a rare form of Cardio Myopothy and has been on and off the heart transplant list for as long as I can remember. So my focus has always been to do what I can for her and other...
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...believe that a dog trainer should not be able to keep their service dog. The dog could be saving lives in the battle field instead of sitting home with its trainer. The dog can’t do anything for the army when its at home.That would also be a waste of money. The dog handler doesn't need the dog back so why should they get the dog back. I feel this way because if all wounded service officers got their dog back hundreds of thousands of military dollars would be wasted. This money spent on training dogs for the military could have been spent on new schools or houses for the homeless.And also why pay for a dog to be military trained if it's not going to be in the military. It is also a waste of the person's time that trained the dog. Also if the military paid for the dog and fo it to be trained why should the wounded service officer get it....
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...what you'd pay for most alternatives, and some are taxed more as well. There are some locations where getting new wired phone service is prohibitively expensive or even impossible. Long Distance and extra features like Call Waiting are normally included with alternative phones. More Features: Cellular and broadband phones normally include Long Distance, Voice Mail, Caller ID, Call Forwarding and more, usually at no additional charge. They also have Text Messaging and various forms of data service which are unavailable with a landline. Portability: If you move your home more than average (or if it's on wheels), your phone and your number can stay with you. There are no "installation" charges. Temporary Usage: You can have phone service for the season in a vacation home or cabin, or on an extended stay at a hotel or home of a friend or relative without installing a separate line. Internet Access: Your wireless phone can also be your connection to the Internet, either with an internal browser or tethered to your computer, and available wherever there is cellular coverage. Wireless broadband is also available separate from your cellular account. Wi-Fi for Multiple Devices: You can get a cellular modem that provides a wi-fi signal that can connect to up to 5 separate wi-fi devices. Con's: Reliability: Wired telephone services have come as close to 100% reliable as is practical. Their network has substantial power backup, redundant circuits and years to...
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...Family Members In America, the weight of the wars of Iraq and Afghanistan falls heavily upon military families. In fact, military families are living the new normal.”What that really means is that this,” intense life of repeated deployments, of prosthetics, of memorial services, this is what life is going to look like for us from now on, so we had better learn to deal with it. ( (Lyden, 2009) It’s a shame, that every military family has to deal with the decision of what their child has decided to do just coming out of high school. The good-bye until the next time is the hardest because they waited so long to see them. And it goes by so fast that the next thing you know they have to go back. Family members are faced with emptiness when that day comes; when their families and friends watch them walk away with their recruiter they will not have any commutations with their loved ones for three months. Waiting on that first letter, just to see how they are doing. To hear them explain it is a living hell to go through boot camp, just knowing they hate it, but it’s what they wanted to do. Their family misses’ and love them; every family wants that day to come so they all can hold them and just look at their...
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...information about employee utilization and average customer wait times that can be used by bank managers and human resources. Bank managers and HR can use the information provided by the model to find a combination of employees that improves their efficiency while also cutting down customer wait times, and overall improves the efficiency of bank operations. In our first simulation we used a combination of 4 tellers, 2 loan agents, and 2 customer service representatives. Two key statistics we were evaluating during the simulation were utilization and average wait time. Utilization is simply how often an employee is working during their shift, with 1 being the highest possible outcome and being equivalent to working 100% of the time. The average wait time is the average number of minutes a customer waits in line before being served. With 4 tellers the utilization for that section of the bank was .682 and the average wait was .726. In my opinion both of these numbers are low. When an employee is on the clock they should really only have about 10% down time, and in this scenario each of the tellers spent about 32% of their time doing nothing. Customers had to wait less than a minute to be served, which is great, but if a person walks into a bank I think they’d still be satisfied with a longer wait. Two loan agents had a utilization of .726 and an average wait of 6.646 minutes. Once again the employees had too much down time, and the company is in a sense throwing money away. The...
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...Name: Affordable Housekeeping Services, LLC Mission statement “The mission of “Affordable Housekeeping services” is to make a dirty house into a clean home. We will bring our friendly, warm people to clean your house as quickly and efficiently as possible Here is a rewrite of your mission statement for your consideration. I think the statement should be a single sentence that conveys to the customers the aspects of our business that are most meaningful to them. Our mission is to have our friendly, warm and dedicated staff transform a dirty house into a clean, healthy home - quickly, efficiently and affordably. "To provide superior housecleaning services that reflects our steadfast commitment to quality, affordability and efficiency. Housekeeping Services" is to transform your everyday mess into a tightly and clean leaving area. We Bring in our friendly trained specialized personnel who work quickly and efficiently to get the job done. * “Please use different word for the underlined word” Place: Affordable Housekeeping Services, LLC will have its main place of business at the homes and businesses of our customers where we will be cleaning. We will rent storage space for all of our supplies and equipment. Our customers will be able to request our services through our answering service, as well as online through our website or via E-mail. The manager and assistant manager of the business will carry around a business cell phone with Internet access (for monitoring...
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