Case Study: UK Kitchenware This case study is a conflict between leadership and management. In this report I will be assessing how successful the change strategies have been. When two people acquire a large company with the intentions of improving it, it is possible, if the change isn’t managed correctly, for the change to fail and the company continues to be unsuccessful. Roger Gill says ‘change must be well managed, it also requires effective leadership to be successfully introduced and sustained’ (. Throughout the case study I will explain, using theories and evidence for support, that the change management has generally been successful. I will also point out areas where it has been less successful and areas that could, in the future, cause problems. One problem Nick and Dennis came about early on in their venture was the managing director. The case study says that the managing director was out of his depth and it was clear that the business was being managed not lead. The managing director didn’t have the expertise in order to adapt his management to the new leadership of Nick and Dennis. Peter Senge says that a successful organization needs ‘adaptive leaders’ who are ‘people that continually expand their capacity to create the results they truly desire.’ With this in mind Nick saw what needed to be done and took the role into his own hands. ‘This is unacceptable and we’ll do something about it starting today’ is what nick says and that approach proves successful as it sales multiply six times. What Nick does there supports the theory of Mary-Beth O’Neill. Part Mary-Beth’s theory suggests that for successful change a sponsor is needed who has a clear vision of what needs doing, has the authority to make moves and has the resources necessary to back themselves up. This is one example of where the change management was successfully dealt