Measuring Capacity
Capacity is not fixed, it is a variable that depends on a number of factors:
Capacity takes many forms such as storage space, availability of employee skills, equipment numbers and transportation facilities
Any of these could be a limiting factor or bottleneck on capacity, which may change over time.Working practices (hours worked or holiday entitlement) can reduce capacity
Experience gained has an impact.Capacity is time-based so underutilised capacity cannot be used later
Actual capacity is calculated by:
Represents the theoretical output. What remains after planned loss of output. Capacity remaining after loss of planned and unplanned factors

single-source or a multi-source supplier in a service supply chain

Single source
Can facilitate more efficient and effective communications in order to reduce administrative overheads and therefore allow for the service to spend the bulk of its time in production as opposed to administration.It enables stronger relationships between parties, this builds more trust and should lead to quality standards more readily being met.May be some opportunities for savings due to economies of scale
Multi-source.Many suppliers to select from so transactional relationships are common.Selection made on price, which can reduce overall costs

Why is competitor analysis essential?

Competitors need to be identified and their strengths and weaknesses understood.
The degree and nature of competition has a major bearing on industry profitability. Competitors need to be monitored because their actions can ruin an otherwise profitable industry, their weaknesses can be a target for commercial exploitation and their responses can have a crucial impact on a firm’s marketing initiatives.
Specific Company capabilities which might be assessed include:Financial strength and expertise: gives ability to invest to grow