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Loreal's Segmenting and Targeting Markets

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Submitted By monicahan
Words 298
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关于欧莱雅和自然堂的调查问卷
Questionnaire about L'OREAL and CHANDO 1. 您的性别? What is your gender?
(1)女Female
(2)男Male
2. 您平时购买护肤品吗? Do you buy skin care products usually?
(1) 购买Yes
(2)不购买 No
3. 您多长时间购买一次护肤品? How often do you buy skin care products?
(1) 小于1个月 Less than 1 month
(2)1-3个月 1-3 months
(3)3-6个月 3-6 months
(4)大于6个月 More than 6 months
4. 您每次购买护肤品时花多少钱? How much money do you spend on skin care products per time? (1) 小于100元 Less than 100 RMB (2)100-300元 100-300 RMB
(3)300-500元 300-500 RMB
(4)大于500元 More than 500 RMB
5. 您通常在哪里购买护肤品? Where do you buy skin care products usually? (可多选 you can choose more than one choice) (1) 专柜 Shoppe
(2)零售店(如超市、屈臣氏等)Retail stores(eg. Supermarket, Watson)
(3)专业美容机构 Beauty institutions
(4)网站、电视购物等 Website, TV shopping
6. 影响您购买护肤品的因素有哪些?What are the factors affect you to buy skin care products?(可多选 you can choose more than one choice)
(1) 品牌 Brand
(2)包装 Package
(3)价格 Price
(4)使用效果 Using effect
(5)促销方式 Way of promotion
(6)服务态度 Service attitude
7. 您知道欧莱雅吗? Have you heard about L'OREAL?
(1) 知道 Yes
(2) 不知道 No
8. 您购买过欧莱雅的护肤品吗?Have you bought L'OREAL skin care products? (1)买过 Yes (2)没买过 No
9. 如果购买过欧莱雅护肤品,您对以下说法的态度 If you bought L'OREAL skin care products, your attitude to the following statement | 非常赞同 | 赞同 | 一般 | 不赞同 | 非常不赞同 | 价格合理 | | | | | | 购买方便 | | | | | | 效果很好 | | | | | | 促销活动多 | | | | | | 广告令人印象深刻 | | | | | | 导购员服务态度好 | | | | | | 会重复购买 | | | | | |
10. 您知道自然堂吗? Have you heard about CHANDO?
(1) 知道 Yes
(2) 不知道 No
11.您购买过自然堂的护肤品吗?Have you bought CHANDO skin care products? (1)买过 Yes (2)没买过 No
12.如果购买过自然堂护肤品,您对以下说法的态度 If you bought CHANDO skin care products, your attitude to the following statement | 非常赞同 | 赞同 | 一般 | 不赞同 | 非常不赞同 | 价格合理 | | | | | | 购买方便 | | | | | | 效果很好 | | | | | | 促销活动多 | | | | | | 广告令人印象深刻 | | | | | | 导购员服务态度好 | | | | | | 会重复购买 | | | | | |

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