...Course Reflection December 13, 2015 Dear Professor This course has been very informative. English has never been one of my strong suits. Your course this semester has helped me with strengthening this skill to help prepare me for the business management field. The assignments I felt were most beneficial included the bad news and memo assignments. Being in a management position, there will times that I need to deliver bad news to staff members. This assignment gave me insight on how to handle these types of situations in a professional manner. Memos are an integral part of any office. The memo assignment showed me the proper way to prepare a memo so that it did not look like a personal email. My least favorite assignment was the Persuasive Message. I do not feel that I am very persuasive and this is a skill that I am lacking. It was very helpful by making me practice this skill, but it was not my favorite assignment. I do feel that my writing skills have improved. With writing, there is always room for improvement and the more that you practice your writing skills, the better they will become. Since I want to work in the healthcare management field, my writing skills are going to be used on a daily basis. This course has greatly increased my chances for successful business writing that is professional looking. I would like to thank you for teaching English in a way that could be easily understood. Your feedback was insightful as well as useful. I truly...
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...Management Behavior Background This memo is going out to the senior management in light of our company, InterClean, Inc., going into a merger with one of our competitors, EnviroTech, Inc. This memorandum will discuss how our behavior as managers can affect productivity of our current staff, management actions that do or do not align with employment laws, and some best practices we will adopt for the new diverse workforce across the globe. When I refer to management behavior, I mean myself, and the frontline managers who report to me. I will try to address them here as well although this memo is supposed to go to the senior management. This merger is supposed to create new opportunities and larger footprint in domestic and global markets for the new company. Although there is a lot of excitement, all of our stakeholders are envisaging new challenges. One of those challenges is our new sales team will need to adopt different approaches and develop a new organizational structure to align with service-oriented solutions. Impacts on productivity during transition To begin with, let me take this opportunity to thank all of you for all the hard work, dedication and relentless efforts to bring InterClean, Inc. to a milestone where they can think of going global. Our industry has evolved with changing government safety codes and regulations. The new company is going to follow the aforementioned regulations and create world class turn-key solutions for our worldwide customers. Very...
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...Memo To: InterClean First-Level Managers From: Vanessa Sutton, Sales Manager Date: March 15, 2010 Subj.: Manager Behavior As you know the merger with EnviroTech, Inc. is approaching finalization. We would like this transaction to be as smooth as possible; we feel that EnviroTech will provide us with the opportunity to become a full service operation. In order to make this a successful move, all first-level managers are ask to restructure job responsibilities which should provide new potential for employee career advancement. As with any change, there will be concerns and questions. Your role as managers are to explain how manager’s behavior can affect the productivity of his or her workers; describe the types of management action that align with employment laws and those that do not; and describe best practices for working within a diverse work environment. I encourage you to respond in a positive and supportive manner. Your roles as managers will be vital to making this a successful transaction; there are several factors that affect the productivity of workers such as people skills, management skills and the most important attitude. Manager’s behavior can help establish a positive open organizational climate, which will help its team members feel safe and be more productive at their job. Insure that all your employees know what is expected of them and what’s available for them to accomplish their jobs and promote quality customer satisfaction. Mangers should...
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...Applying Critical Thinking: Analyzing Memo from FSEU Director of Human Resources to President, FSEU Local No. 343 Abstract The Illinois State intends to privatize the Department of Transportation (DoT) information systems management function. This function is currently being performed by 75 State employees, 43 of whom are members of Federated State Employee Union (FSEU) Local 343. On May 12, 2010 the Governor of Illinois notified the President of FSEU Local 343 about the State’s intent. The President of FSEU has asked the union members if the union should oppose the outsourcing proposal. On June 5, 2010 the FSEU Director of Human Resources responded to the President of FSEU Local 343 with the union member’s discussion and recommended opposing the outsourcing proposal. The paper uses the methodology from the book “Asking the Right Questions – A Guide to Critical Thinking” by M. Neil Bowne and Stuart M. Keeley, to analyze the memo from FSEU Director of Human Resources to the President, FSEU Local No. 343. Introduction The Illinois State intends to privatize the Department of Transportation (DoT) information systems management function. The Governor of Illinois notified Mr. Cesar Padilla, the President of Federated State Employee Union (FSEU) Local 343 about the State’s intent on May 12, 2010. The President of FSEU has asked the union members if the union should oppose the outsourcing proposal. In response to the request from the President of FSEU Local No. 343, Ms...
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...Memo To: Harrison Corporation From: Date: October 25, 2010 Re: Recruitment and Selection Strategy/Rewards and Compensation Memo Introduction Harrison Corporation is a global leader in producing office supplies with plans to expand the business to Central America. The global aspect of the organization stands on its foundation of providing excellent customer service, which does not always come easy. Providing excellent customer service as an organization entails excellent customer service skills at the individual level of all personnel, senior and new employees alike. To continue building on the factor of providing excellent customer service, this memorandum will outline certain key aspects including key qualifications for personnel and a proposed recruitment strategy. In addition, this memorandum reviews how candidates will be attracted to join the Harrison Corporation, how the selection process will be handled, and any incentives offered to promote excellent productivity and customer service. Key Qualifications In any organization, hiring the proper personnel ensures common goals are carried out to full potential and prevents many unnecessary problems. Staffing an organization involves more than simply hiring any applicant. When selecting the right personnel, there are key qualifications that must be present. The following will discuss key qualifications for a person filling the Customer Service Specialist (CSS) position. Customer service is an integral...
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...Running head: INTERCLEAN INC Memo InterClean Inc Memo to Supervisory Team Jamie Yankaway University of Phoenix April 3, 2010 MEMO TO: Supervisory Team FROM: Jamie Yankaway DATE: April 3, 2010 RE: Management Behavior By now you’ve all heard of the merger between InterClean and Envirotech. I felt it vital that the merger be communicated throughout the company so that it is not perceived as a problem to our employees. Being managers I rely on all of you to help this merger occur with little issues. As with any organization the rumor mill has surfaced and employees are afraid that they may be losing their jobs. I am counting on you to make this a smooth transition. The primary goal of InterClean is to become an autonomous cleaning solutions resource for institutional and commercial organizations and we can’t do this without the help of all of you. Remember as first level managers I thought it imperative to remind you of the importance of the behavior exhibited by managers. Mmanagement’s behavior can have an impact on the productivity of InterClean’s workers. It is also important that you know the types of management actions that are in line with employment laws and those that are not, and some best practices for working within a diverse work environment. The employees may be afraid they lack the skills needed to maintain their positions after the merger. As managers communicate the different training that will be offered to the sale’s staff to help them better...
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...Merger Memo Learning Team B: Kathryn Alvino, Nadia Ge, Delores Jones, Wanda Soderberg-Beck University of Phoenix Author Note: This paper is being submitted on January 30, 2015, for Dr. Kale Kruger’s HCS/514 Managing in Today’s Health Care Organizations course. Merger Memo MEMORANDUM TO: All Employees FROM: Management Team DATE: January 30, 2015 SUBJECT: Healthcare International Organization Merger CC: Leadership Team In response to the recent merging of Healthcare International and Care Alliance Health Systems, the management teams of both medical facilities has come together to write a memo on the merger and the effect that it will have within our new organization. Our organization will now be called Care Alliance International Systems. This memo will discuss how the merger will affect our organizational culture (on products and services), how organizational behavior affects overall quality, and how organizational behavior affects competition and human relations. In addition to that, this memo will review how job design, work processes, and performance expectations effect our organization. Lastly, this memo will discuss how the management team will ensure the success of the new Care Alliance International systems. Organizational Culture: Care Alliance Health Systems is dedicated to providing a healthy culture within our facilities so that we may maintain...
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...Management Behavior Memo Daniel J. Navatta HRM/531 August 6, 2010 Susan Frear Management Behavior Memo Management Behavior Memo Daniel J. Navatta University of Phoenix August 6, 2010 MEMO TO: First Level Managers FROM: Daniel J. Navatta SUBJECT: Management Behavior CC: InterClean, Inc. Senior Leadership In response to a merger that is about to take place very shortly between InterClean, Inc., and EnviroTech, Inc., I have been asked by the senior level management team to respond to a few managerial behavioral issues. I would like for everyone to become involved in these changes that are about to take place. With your effort and knowledge, we as team will be able to make a notable contribution in the redesigning of the company’s infrastructure. In this memo we will address how manager’s behavior can affect the productivity of employees, as well as the appropriate action managers can take aligning with employment laws. Also we will discuss the practices for working with a diverse work environment I would like to say how lucky I am to be working with all of you. This memo is to discuss how far we have come as a group. It also will serve as a reminder of all the great things we have accomplished in the past. It will help us reflect on the task that made us who we are today. I look forward to continue to grow as a group with all of you. It is important to recognize the different aspects...
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... Method: This course is taught via case studies supported by lectures. Class sessions begin with a studentled analysis of the assigned case. The remainder of the class period will be dedicated to further analysis of the case. Students have substantial responsibility (and incentives) for coming to class prepared to engage in active discussion. Each student is expected to work in a team to analyze the cases. Readings: The textbook for the course is: Case Problems in Finance, by Kester, Ruback and Tufano, Twelfth Edition, Publisher: McGraw Hill- Irwin. The bookstore will not carry the book so you must order it online. The MBAA 608 textbook is also a useful reference, but not required (Brigham and Ehrhardt, Financial Management: Theory and Practice). Alternatively, you may use books authored by Brealey & Myers or Ross, Westerfield, & Jaffe; especially older editions that you can find used. Communication: Course materials will be posted on MyLMU Connect (formerly Blackboard). It is the responsibility of the student to ensure that he/she has access. Students must reliably...
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...BIS 261 Week 1 ilab Click Link Below To Buy: http://hwcampus.com/shop/bis-261-week-1-ilab/ Please you only accept the assignment if you can do in 4 hours and 30 mnts STEP 1: Review background information Review the case study on Acme Medical Data Storage LLC, given in the Scenario/Summary section above, paying careful attention to the characteristics of the company and its IS projects. NOTE: This is an individual, not a team, iLab. In your review, make notes specifying how you would rate the following characteristics of the company and project. These notes will not be turned in, but you will use them in conducting your analysis in Step 2 and preparing your memo in Step 3. 1. Is theproject technologyextremely stable, moderately stable, or experimental? 2. At the start of the project, are theproject requirementswell known, partially known, or mostly unknown (i.e., experimental)? 3. Is theproject domainheavily regulated, moderately regulated, or lightly regulated by government or other outside agencies? 4. Is thesize of the organizationlarge, mid-sized, or small? 5. Is theorganizational culturebureaucratic, mixed, or entrepreneurial? 6. Is theorganization's competitive environmentslow-paced, moderately paced, or fast-paced? STEP 2: Analyze SDLC suitability Based on the information given in the case study, analyze the suitability of a specific Software Development Life Cycle (SDLC) model for Acme Medical Data Storage LLC: • If the last digit of your DSI Number...
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...first-level managers under your responsibility. In response to a merger that is about to take place with EnviroTech, you have been instructed to draft a memo to your supervisory team about the importance of the behavior exhibited by managers. Review the InterClean–EnviroTech Merger Scenario on the student website. Write a 700- to 1,050-word memo that includes the following information: Explain how a manager’s behavior can affect the productivity of his or her workers. Describe the types of management action that align with employment laws and those that do not. Describe best practices for working within a diverse work environment. Note. Be sure to draw from your experiences and readings for each aspect of your memo. APA format is not required for this memo; however, you must include a title page and a references page. MEMORANDUM To: First-level Managers From: Sanjay Patel, Sales Manager Re: InterClean – EnviroTech Merger Date: February 21, 2011 First and foremost I would like to confirm the rumors you have been hearing about InterClean merging with EnviroTech. This is an exciting time for InterClean, as we look at this merger as a great opportunity for our company to gain market share and build for future success. While this merger may cause some uneasiness among our employees, it is vital for our management team to stay professional and address our employees concerns thru this transition. I’m sure a lot of our employees will feel threatened by the merger...
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...uk/courses/unit-9-empowering-users-health-social-care/ Student name Assessor name Fidelia Chukwuenweniwe Date issued Submission date Re-assessment date 17/02/2016 Task 1 and Task 2 Thursday 14th April 2016 Task 3 and Task 4 Thursday 28th April 2016 Assignment title Empowering Users of Health and Social Care Services Learning Outcome Learning Outcome Assessment Criteria In this assessment you will have the opportunity to present evidence that shows you are able to: Task no. LO1 Understand how the design and review of services promotes and maximises the rights of users of health and social care services 1.1 Explain how the current legislation and sector skills standards influence organisational policies and practices for promoting and maximizing the rights of users of health and social care services 1 1.2 Analyse factors that may affect the achievement of promoting and maximising the rights of users of health and social care services 1 1.3 Analyse how communication between care workers and individuals contribute to promoting and maximizing the rights of users of health and social care services 1 LO2 Understand how to promote the participation and independence of users of health and social care services 2.1 Explain factors that may contribute to loss of independence, non-participation and social exclusion for vulnerable people 2 2.2 Analyse how organisational systems and processes are managed to promote participation and independence...
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...BIS 261 Week 1 ilab Click Link Below To Buy: http://hwcampus.com/shop/bis-261-week-1-ilab/ Please you only accept the assignment if you can do in 4 hours and 30 mnts STEP 1: Review background information Review the case study on Acme Medical Data Storage LLC, given in the Scenario/Summary section above, paying careful attention to the characteristics of the company and its IS projects. NOTE: This is an individual, not a team, iLab. In your review, make notes specifying how you would rate the following characteristics of the company and project. These notes will not be turned in, but you will use them in conducting your analysis in Step 2 and preparing your memo in Step 3. 1. Is theproject technologyextremely stable, moderately stable, or experimental? 2. At the start of the project, are theproject requirementswell known, partially known, or mostly unknown (i.e., experimental)? 3. Is theproject domainheavily regulated, moderately regulated, or lightly regulated by government or other outside agencies? 4. Is thesize of the organizationlarge, mid-sized, or small? 5. Is theorganizational culturebureaucratic, mixed, or entrepreneurial? 6. Is theorganization's competitive environmentslow-paced, moderately paced, or fast-paced? STEP 2: Analyze SDLC suitability Based on the information given in the case study, analyze the suitability of a specific Software Development Life Cycle (SDLC) model for Acme Medical Data Storage LLC: • If the last digit of your DSI Number...
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...InterClean Memo to Managers Pamela Trombero Human Capital Management HRM/531 April 26, 2010 Janis White, SPHR Memo To: InterClean Supervisory Team Date: April 26, 2010 From: Pamela Trombero Subject: Merger and Management Behavior The purpose of this memo is to explain a recent acquisition between InterClean, Inc., and EnviroTech, and to discuss management’s behavior affecting productivity, employment laws, and working within a diverse environment. As you are aware, EnviroTech has been acquired and will fully merge with InterClean, Inc. in the coming months. The merger between InterClean, Inc. and EnviroTech places the organization in a position to dominate the sanitation industry. This is clearly an opportunity for our organization as we move in our new strategic direction. As a first-line management team, my expectation is that this merger happens with as few issues as possible. I am counting on you to be honest and open with your staff, and to answer any questions they may have. Change is not easy, and I am relying on you to hold regular staff meetings to discuss EnviroTech staff entering the InterClean, Inc. family, and to address rumors flying around that are unfavorable. As our organization grows and moves on to becoming one of the largest autonomous cleaning industries in the market for both commercial and institutional organizations, I would like to remind you of some of your management responsibilities. Management behavior can sometimes impact worker productivity...
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...1. P. Kemezis and W Clasgall, 'ATexas Wildcatter Cashes in on French Oil," Busrhess W-eek,'tsllay' ' 1985, 106-10i. 2. The dominant companies in the oil and gas industry include such firms as ExxonMobil and ConocoPhillips. These firms are often referred to as the "majors' or simply as "Big Oil." 207 208 !': $1 iil {r i. $- :..1 sEcTtoNTHREE INTERNALCournollssuas of oil and gas exploration by employing a rough-andtumble business strategy. Lee recognized that the large domestic oil firms in the U.S. had already identified the prime drilling sites in this country. So, Lee decided that Triton should focus its exploration efforts in other oil-producing countries, particularly in regions of those countries largely overlooked by "Big Oil." During Lee's tenure with Triton, the company launched exploration ventures in Argentina, Australia, Canada, Colombia, France, Indonesia, Malaysia, New Zealand, and Thailand. In the early 1970s, Triton discovered a large oil and gas field in the Gulf of Thailand. Recurring disagreements and confrontations with the Thai government stymied Triton from developing that field for more than l0 years. Lee's experience with the Thai government taught him an important lesson: If Triton's exploration ventures *.re io be successful in foreign countries, the company had to foster good relationships with key governmental officials in those countries. Lee created Triton Indonesia, Inc., a wholly owned subsidiary...
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