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Case Study

“A study of
Working Capital Management -Policies and Practices at SABMiller India”

Author -
Dr Anubha srivastava
Sr. lecturer (Finance)
Amity Business School
Noida

Co-Author
Pankaj Ishpujani
Management trainee
HCL B Serve
Noida

Summary

Indian beer market is valued at INR 41 billion for the year ending 31st march 2010 and it is expected to grow at 17.2% for the next year. Indian growth rates compare favorably with the global beer industry. Foreign brewers are eyeing the Indian beer market which is largely untapped and has growth potential. Apart from providing strong growth, India also provides attractive profit margins due to the consolidated nature of the industry. The effect of this consolidation can be seen in the fact that beer prices in India rarely go down with the competitive pressures of new product or brand launches. In the past, whenever beer prices have gone down, it has been due to either the lowering of duties by the government or the deregulation of distribution (leading to lower margins for the distribution channel partners). The Indian beer market has been growing rapidly over the last 10 years, due to the positive impact of demographic trends and expected changes, like:

➢ Rising income levels

➢ Changing age profile

➢ Changing lifestyles

The case study attempts to calculate various ratios and working capital requirement of SABMiller India and compare it with the market leader (UBL), Since More than 80% of the Indian Beer market is controlled by two major players’ united breweries limited (48%) and SABMiller (37%). The project is completed at PALS Unit of SABMiller India which is situated in Aurangabad. This study includes secondary data analysis for which data is being collected through the annual reports of both the companies. The information gathered is thoroughly discussed with the concerned employees and experts.

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Introduction -Globally, over 133 billion litres of beer is sold each year. In comparison, the Indian beer Industry contributes a meagre 1.28% of the global sales. The industry has been witnessing on an average, a steady growth of about 10% per year over the last ten years with volumes crossing 172 million cases in 2008-2009 from 70 million cases in 2002. With a relatively younger population and income levels on the rise, India is seeing an increase in the popularity of beer. Consumption of beer in India is also constrained by lack of adequate market infrastructure. In China for instance, there is one outlet for every 300 persons. In contrast, India has one outlet for every 21,000 persons hampering free availability of beer. Total consumption of beer in China grew by 33.56% between the years 2000 and 2006 to reach a total market volume of 30.47 billion litres. With a per capita consumption of 25 litres, China is one of the largest beer consuming nations in the world. Though beer is a milder form of alcohol, it is taxed by most states on the same basis as Spirits. The charge is on absolute alcohol basis. Globally on per unit of alcohol basis, beer bears approximately 50% of levies imposed on Spirits whereas in India taxation is regressive on beer. India is predominantly a hard liquor market and beer has a minority preference amongst those who consume alcohol. Typically the size of beer volumes in most countries is 7 to 10 times larger than spirits, whereas in India, spirits is larger. The alcoholic beverage industry in India operates under a very complex regulatory environment which is the biggest challenge. In addition to restrictions on advertising, distribution infrastructure and retailing, varied tax structures, controlled pricing and licensing make operations more complex, consequently leading to higher costs, though providing entry barriers for new entrants as well..
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Company Snapshot: SABMiller India, Business Highlights • Brands: Hayward’s 5000, foster’s , Royal challenge, Knock out, Hayward’s Black, Peroni

• SABMiller India is a subsidiary of SABMiller PLC and registered in India as SKOL breweries

• Business strategy – SABMiller has ten owned and one contract brewery located strategically to serve the beer market efficiently

• The company has 37% market share and stands in the second position.

• The company has invested about INR 1250 mn in the past two years for upgrading its breweries to global standards.

This case study has been divided into following sections

Section I Company profile

Section II Nature of Problem

Section III Objectives of the study

Section IV Area of consideration

Section V Some key leanings

Section VI Conclusion & Recommendation

Section I -Company profile

SABMiller PLC is a Public ltd which was founded in the year 1895 in Johannesburg, South African Republic. It is one of the world’s largest brewing companies with distribution interests in six continents. The headquarters of the company is in city of west minster, London, United Kingdom. The CEO is Graham Mackay and Chairman is J. Meyer Kahn. Company has more than 200 brands of beer with the total employee strength of 70000. SABMiller is listed on London and Johannesburg stock exchanges with a market value of 21 billion Pounds.

The Company is widely spread across the six continents

• Latin America- In Latin America Company has 17 breweries and 16 bottling plants with approximately 25000 employees.

• Europe- In Europe Company has 23 breweries with approximately 16000 employees.

• North America- In North America Company has 8 major breweries with approximately 8600 employees

• Africa and Asia – In Africa and Asia Company has 41 breweries and 14 bottling plants with an approximately 14000 employees.

• South Africa – In South Africa Company has 7 Breweries and 7 bottling plants with approximately 130000 employees.

Historical Background -This company entered in the Indian market by acquiring Narang breweries and has since acquired several breweries and brands , the most notable being its acquisition in June 2001 , of Mysore breweries (with Knock out Brand ) and in May 2003 of Shaw Wallace ‘s Beer brands (Royal Challenge and Hayward’s

SABMiller India which is registered with the name SKOL Breweries ltd in India was incorporated on 18th November 1988 as a public limited company under the companies Act 1956; it is a subsidiary of SABMiller Plc and is primarily engaged in the business of brewing, packaging, distribution, marketing and sale of beer. SKOL Breweries is one of the largest manufacturers of variety of beer brands in India. The company has approximately 37 %( 2009) market share and its biggest competitor is United breweries limited with a 48% (2009) market share.

| |

Core Brands of Skol Breweries

Hayward’s 5000 -Launched in 1983, Hayward’s 5000 is synonymous with strong beer and is one of the largest Selling beers in India. The hallmark of an original and authentic strong beer, it perfectly combines strength and quality to meet the high expectation of today’s demanding consumers. The Brand has signed up Bollywood superstars Mr. Sanjay Dutt and Mr. Sunil Shetty as brand ambassadors. The macho image of the stars goes well with the strong image of the Brand. The alcohol content in Hayward’s 5000 beer is approximately 7.5%.

Royal Challenge-Launched in the year 1983, Royal Challenge Premium lager is the second largest selling mild beer in India. The brand positioning is that this is the beer for the discerning consumer who has the confidence to make choice based on superior taste and knowledge and stand apart rather than be part of a crowd. It offers a difference with an edge besides its international class packaging, premium image and path breaking advertising, what sets the brand apart is a distinctly smooth and easy flowing taste.

Knock out-Launched in 1984, knock out has clearly carved for itself a distinctive segment- “The Strongest Beer” and is the 3rd largest selling strong beer brand in the country. It has continued to perform well. The brand has strong presence in most southern and central states in India. The brand has Kannada action hero Mr. Darshan as its ambassador.

Foster’s-SABMiller acquired Foster’s brand in 2006-07. The brand had not been performing up to its potential before it was taken up by the SABMiller on account of production and distribution constraints. The brand has not only stemmed but the brand has grown over 45%. The Brand is now available all over India. Foster’s is a clear leader in the premium segment both in volume and image terms. It leads the development of what we call the worth more segment in India. Foster’s market share YTD March 09 was 11.9% of the mainstream mild beer industry which was a 2.8% market share gain over the previous year.

Indus Pride-The brand was launched in the year 2008 – 09 it has performed very well in Rajasthan. In its very first year it has captured 20% of the market. It has also been well received in Karnataka, where it was launched in March 2009. Indus pride is a mild segment beer and it is India’s first 100% malt- based beer along with a 100% malt- based beverage. This beer has been specially developed in accordance with research findings to suit the Indian tastes.

Peroni -Company introduced its global brand Peroni in Mumbai in 2008. Peroni Nastro Azzurro is an intensely crisp, dry and refreshing lager, with a clean character and clarity. It is expertly brewed in Italy to the original recipe in Italy since 1963 and has an unmistakable touch of Italian style. This premium beer uses the finest variety of spring- planted barley and the highest quality maize, malts and hop. It has been very well received in the market. In Mumbai it already has 35% market share of the imported beer market. The brand in India has become the symbol of Italian style in the beer market. It is now available in the cities of Mumbai, Pune, Delhi and Bangalore. Peroni is the most premium beer in the Indian beer Industry.

BREWING PROCESS AT PALS

Brewing: The process of producing beer from malted grains is called brewing.
Brewery: - The place where beer is produced, processed and packaged is called a brewery.
Brew houses at PALS: -
There are two Brew houses at PALS, one is ALFA LAVAL Brew house (old) and the other is BRIGGS Brew house (new). The old Brew house has an adjunct cooker, a MCV, a lauter tun, a wort kettle and a whirlpool. The brew length is of 110 HL. High Gravity brew can produce up to 145 HL of beer. The new Brew house has a MCV, a lauter tun and two wort kettles cum whirlpools. The brew length is of 440 Hl. High gravity brew can produce up to 500 HL of beer.
The new Brew house is operated through PLC (Programmable Logical Control). The set points of various parameters such as time, temperature, pressure, flow etc are given to the PLC according to which the operation is carried out and the whole process is monitored through SCADA (Supervisory Control and Data Acquisition) by the brewer.

Section II-Nature of Problem

In this case study an effort has been made to find out the practices and process adopted by SAB Miller India for working capital management. The inventory, cash and debtor management along with creditors management has been analyzed and compared to evaluates the and compare the liquidity and efficiency of the company with its rivals Initially the entire brewing process and the financial position of the company were observed. After that the various problems faced by the units are discussed in this case , Further it is a descriptive and analytical case in nature.

“More business fails for lack of cash than for want of profit”. Efficient management of working capital is one of the most important conditions for the success of an enterprise. Better management of working capital means management of working capital in such a way that an adequate amount of working capital is maintained for the smooth functioning of a firm and for the fulfillment of the two most important objectives of any firm and these are profitability and liquidity. While inadequate amount of working capital impairs the firm’s liquidity and holding of excess working capital results in the reduction of the profitability. But the proper estimation of working capital actually required, is a difficult task for the management because the amount of working capital varies across firms over the periods depending upon the nature of the business, production cycle, credit policy, availability of raw material etc.

Section III-Objectives of the study

Objectives -The objectives of the project are-

❖ To study the financial position of SABMiller India and compare it with market leader (UBL)

❖ To comparative analysis between SAB Miller and UBL

❖ To calculate the gross and Net working capital requirement of both the companies

❖ To study the trend of current assets and current liabilities over the last three years and do a comparative analysis

Section IV -Area of consideration

Need for working capital- The basic objective of financial management is to maximize shareholders wealth. For this it is necessary to generate sufficient profits. The extent to it, which the profit can be earned, largely depends on the magnitude of sales. However sales do not convert into cash. There is invariable the time gap between the sales of goods and receipts of cash. There is, therefore, a need for working capital in the form of current assets to deal with the problem arising. Out of the lack of immediate realization of cash again goods sold. Therefore sufficient working capital is necessary to sustain sales activity. Working capital is needed for the following purpose:

➢ For the purchase of raw material, components and spares

➢ To incur day to day expenses and overhead costs such as fuel, power and office expenses, etc.

➢ To meet selling costs as packing, advertisement etc

➢ To provide credit facilities to the customers.

➢ To maintain the inventories of raw material, work in progress, stores and spares and finished goods.

➢ To pay wages and salaries

RATIO’S ASSOCIATED WITH WORKING CAPITAL MANAGEMENT

SABMiller India (Rs)

| | | | | |
|S.NO |PARTICULARS |2008-09 |2007-08 |2006-07 |
|1 |OPENING STOCK |1,183,482,865 |774,519,494 |539,306,405 |
|2 |CLOSING STOCK |1,650,081,511 |1,183,482,865 |774,519,494 |
|3 |AVERAGE STOCK |1,416,782,188 |9,790,011,80 |656,912,950 |
|4 |NET SALES |13,160,176,239 |10,365,641,037 |8,644,700,383 |
|5 |NET PROFIT |(648,759,941) |344,777,187 |401,891,802 |
|6 |SUNDRY DEBTORS |3,390,344,214 |2,536,219,383 |1,484,582,230 |
|7 |SUNDRY CREDITORS |1,763,037,875 |744,667,154 |920,907,472 |
|8 |NET CREDIT PURCHASES | 7,306,498,230 |5,830,587,436 |4,128,183,757 |
| | | | | |
| | | | | |
|9 |COST OF GOODS SOLD |6,839,899,584 |3,059,852,296 |2,197,111,990 |
|11 |CURRENT ASSETS |6,104,394,695 |4,741,406,233 |7,091,443,760 |
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| | | | | |
| | | | | |
| | | | | |
|S.NO |SABMILLER RATIO’S |2009 |2008 |2007 |
|1 |Current Ratio |1.26 |1.17 |2.06 |
|2 |Liquidity Ratio |0.79 |0.74 |1.74 |
|3 |Inventory turnover Ratio |9.28 |10.59 |13.16 |
|4 |Debtor turnover ratio |4.44 |5.16 |5.83 |
|5 |Creditor Turnover ratio |5.82 |7 |5.53 |
|6 |Average collection period |81 days |70 days |62 days |
|7 |Average payment period |62 days |51 days |65 days |
|9 |Working capital turnover ratio |10.59 |15.17 |2.37 |
|10 |Current asset turnover ratio |2.16 |2.19 |1.22 |
|11 |Stock working capital ratio |1.33 |1.73 |0.21 |
| | | | | |

UNITED BREWERIES LIMITED (Rs)

| | | | | |
|S.NO |PARTICULARS |2008-09 |2007-08 |2006-07 |
|1 |Opening stock |1,169,167,000 |1,123,634,300 |735,963,000 |
|2 |Closing stock |1,630,376,000 |1,169,167,000 |1,123,634,300 |
|3 |Average stock |1,399,771,500 |1,146,400,650 |929,798,650 |
|4 |Net Sales |16,982,709,000 |13,690,611,000 |9,984,247,000 |
|5 |Net profit |624,940,000 |624,725,000 |650,918,000 |
|6 |Sundry debtors |4,699,634,000 |3,244,040,000 |2,148,312,000 |
|7 |Sundry creditors |1,208,637,000 |1,205,662,000 |898,379,000 |
|8 |Net purchases |8,640,762,000 |6,450,325,700 |4,892,839,300 |
|9 |Current assets |7,710,487,000 |5,257,330,000 |5,520,310,000 |
|11 |Net Working capital |5,644,753,000 |2,971,899,000 |3,493,886,000 |
|1 |Current Ratio |3.73 |2.30 |2.72 |
|3 |Inventory turnover Ratio |12.13 |11.94 |9.79 |
|5 |Creditor Turnover ratio |7.16 |6.13 |5.45 |
|7 |Average payment period |50 days |59days |66 days |
|9 |Current asset turnover ratio |2.20 |2.60 |1.81 |

WORKING NOTES

1. Net sales include sale of traded goods and excludes excise duty and discounts.

2. For the purpose of calculating current assets, in loans and advances only advances recoverable in cash or in kind or for value to be received, prepaid expenses, rental deposit and other deposit have been taken as short term advances.

3. The formula used to calculate net purchases is

Closing stock – opening stock + Cost of goods sold = Net purchases

4. Here net purchases is assumed to be net credit purchases

5. In case of SABMiller’s COGS the cost of container’s is include which is given only for 2008-09. Henceforth the same proportion of containers has been taken for the year 2007-08 and 2006-07.

6. All the purchases and sales are assumed to be on credit bases

NET SALES

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The above graph explains the Net Sales pattern of SABMiller, UBL, the Market size from 2007 till 2009 and also the Estimated Market size for 2010 and 2011. For the years 2010 and 2011 the estimated Market size is Rs. 4100 crores and 4800 crores respectively which means a continuous growth of 17%. For Year Ending 2007- Total market size was Rs. 2350 crores. SABMiller’s Net Sales were Rs 864 Crores (36.7%) and UBL’s Net Sales were Rs. 998 Crores (42.4%).Clearly Both UBL and SABMiller dominated Indian Beer market. For Year Ending 2008- Market Size grew to Rs 3000 crores from Rs 2350 making it a 36% growth in Net sales over the previous year. During this period Sales of SABMiller crossed Rs. 1000 crores (1036) leading to a 20% growth over the previous year. At this point SABMiller’s Market share was 34.5% declining from 36.7%. UBL’s Net Sales increased from Rs. 998 to Rs. 1369 crores leading to 37% growth of Sales over previous year making a total of 45% of their share in the market. Clearly UBL’s growth during the year was better then the industry growth hence their market share improved and on the other hand SABMiller’s growth was less than the industry growth. Hence their market share declined. For Year Ending 2009 - Total market size increased to Rs. 3500 crores from Rs. 3000 crores which made an approximately 17% increase over the previous year. SABMiller’s Net Sales increased to Rs.1316 crores from Rs. 1036 crores leading to a 27% growth over the previous year. Hence SABMiller’s market share improved to 37.5% from 34.5%.Similarly UBL’s Net Sales Increased to Rs. 1698 crores from 1369 crores leading to a 24% growth. UBL’s market share rose to 48.5% from 45%.Clearly both companies’ Share increased more than the industry growth therefore market share also improved.

NET PROFIT

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The above graph explains the Net profit pattern for both the companies for the years ending 2007, 2008, 2009. This is a widely used measure of performance and comparable across companies in similar industries. For the year 2006-07 – SABMiller made a Net profit of 40.18 crores which was around 4.65% of Net sales and UBL’S Net profit was 65.09 crores which made around 6.52% of Net sales. For the year 2007-08 – SABMiller made a Net Profit 34.47 crores which was around 3.32% of Net sales and UBL’s Net profit was 62.47 crores which made around 4.56% of Net sales. For the year 2008-09 – SABMiller’s Net Loss was 64.87 crores which made around 4.92% of Net sales and UBL’s Net profit was 62.49 crores which made around 3.68% of Net sales. Clearly For both the companies the percentage of Net profit is decreasing however UBL has been outperforming and making a good amount of Net profit. UBL has managed to squeeze in profits in the tough time which holds the key for them and Similarly SABMiller’s Net profit also declined however for 2008-09 it was worst where the company made a Net loss of 64 crores.

CURRENT ASSETS OR GROSS WORKING CAPITAL

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The above graph shows the pattern of Current assets or gross working capital for SABMiller and UBL for the year ending 2007, 2008, and 2009. For the year ending 2007 Current assets were 709 crores for SABMiller as compared to 552 crores for UBL. The reason for such high Currents assets for SABMiller is the huge amount of cash and bank balances maintained by the company. Then next year for SABMiller it came down to 474 crores and 526 crores for UBL. During this year companies made huge investments in existing plant and machinery upgrading their capacity due to this the cash reserves came down completely However again the investments in current assets came up for the year 2008-09 for both the companies it was because of increase in the debtors which were consistently increasing for UBL. Sufficient working capital helps the company to avoid stoppage of work and effects on profitability.

CURRENT LIABILITIES

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The above graph explains the current liabilities pattern for SABMiller and UBL for the year ending 2007, 2008, and 2009. The current liabilities pattern shows that for SABMiller there has been a continuous increase in the three years from 344 crores in 2007 it went to 486 crores in the year 2009.The reason for such an increase is because of the continuous increase in the sundry creditors of the company. This shows that purchases are done heavily on credit basis. On the other hand Current liabilities pattern of UBL has been same in those three years which means that their short term liabilities are less as compared to SABMiller.

NET WORKING CAPITAL

[pic]

The above graph explains the Net working capital pattern for SABMiller and UBL for the years 2007, 2008, and 2009. It is clear that the pattern of Net working capital is fluctuating from high to low and then again high. The trend has been same for both the companies and it is an uneven trend. The year 2007- 08 has the lowest Net working for the both the companies compared to all the three years. The Net working capital measures the liquidity of the firm. The greater the margins better the liquidity of the firm. For the year 2008-09 UBL’S Net working capital was 564 crores which were the highest. This is due to the continuous increase in the sundry debtors of UBL. There should be an appropriate amount of Net working capital maintained for the smooth functioning of the business.

CASH & BANK BALANCES

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The above graph explains the pattern of cash and bank balances for SABMiller and UBL for the years 2007, 2008, and 2009. It is clear that there has been a huge declined in the cash and bank balances from the year 2007 for both the companies. In 2007 where SABMiller had 405 crores as bank balance, UBL had 139 crores as bank balance. Thereafter the balances reduced drastically for both the companies. The lowest bank balance for SABMiller was 31 crores in the year 2008 and for UBL it was 8 crores in 2008. Hence it is ascertained that both the company’s Cash balances came down hugely in the year 2008

AVERAGE COLLECTION PERIOD

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The above graph shows the pattern of Average collection period for SABMiller and UBL for the years ending 2007, 2008, and 2009. There is an increasing pattern of Average collection period for both the companies. It was the lowest in the year 2007 for both the companies. However after that it kept on increasing. In the year 2009 the Average collection period was 81 for SABMiller and for UBL it was 84 Overall the Average collection period is increasing for both the companies year after year which is not a good sign.

AVERAGE PAYMENT PERIOD [pic]

The above graph explains the pattern of Average payment period for SABMiller and UBL for the years ending 2007, 2008, and 2009. It is the relationship between the no. of working days and the creditor turnover ratio. There is a decreasing pattern of Average payment period for both the companies. In the year 2007 where it was highest for both the companies and thereafter decreasing every year. It is noticed that for SABMiller the trend is uneven that is from 65 in 2007 to 51 in 2008 and again increasing 62 in 2009. The above analysis explains that for the year 2009 the Creditors management has been better for SABMiller than UBL.

CURRENT RATIO

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The above graph explains the pattern of current ratio for SABMiller and UBL for the years 2007, 2008, and 2009. In 2007 both the companies had current ratio better than the ideal ratio however SABMiller’s current ratio for that period was very close to the ideal ratio. In 2008 SABMiller’s Current ratio came down from 2.03 to 1.17 which was very low from the ideal ratio comparatively UBL’s Current ratio 2.3 was still above the ideal ratio. Hence for 2008 current ratio’s position was favorable for UBL as compared to SABMiller. In 2009 again the current ratio of SABMiller is quite low than the ideal ratio and comparatively UBL’s Current ratio has gone up very high to 3.73 this is very much above than the ideal ratio. For SABMiller it is essential to reduce their liability otherwise this ratio shows the insolvency of the company.

LIQUIDITY RATIO

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The above graph explains the pattern of Liquidity ratio for SABMiller and UBL for the years 2007, 2008, and 2009. The pattern for Liquidity ratio is fluctuating for the past three years. In 2006-07 liquidity ratio for SABMiller was 1.74 and for UBL was 2.09 this is clearly above the ideal ratio which shows their ability of both the companies to cover their short term liabilities. For the year 2007-08 the ratio falls for both the companies and for SABMiller it was 0.74 which was less than the ideal ratio this shows that the liquidity position was not good for that year. And for UBL it was 1.61 which was above the ideal ratio and shows a good liquidity position for the company for the year 2008-09 the ratio increased for both the companies however the increase for SABMiller was marginal leading it to 0.79 from 0.74 and for UBL the increase was heavy which led the ratio to 3.18 from 1.61.Clearly UBL has better liquidity position than SABMiller.

STOCK OR INVENTORY TURNOVER RATIO

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The above graph shows the pattern of Inventory turnover ratio for SABMiller and UBL for the years 2007, 2008, and 2009 Stock turnover ratio- Net Sales/Average inventory In 2006-07 the Stock turnover ratio For SABMiller was 13.16 and for UBL it was 9.79 In 2007-08 the Stock turnover ratio For SABMiller it was 10.59 and for UBL it was 11.94. In 2008-09 the Stock turnover ratio For SABMiller it was 9.28 and for UBL it was 12.13. It is said that a high turnover ratio indicates the efficient management of inventory more frequently stocks are sold there is an opposite pattern for Inventory turnover ratio for both the companies, clearly only for 2006-07 SABMiller has outperformed its competitor and thereafter the ratio has been declining for SABMiller and increasing for UBL for the next two year

WORKING CAPITAL TURNOVER RATIO

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The above graph explains the pattern of Working capital turnover ratio for SABMiller and UBL for the year ending 2007, 2008, and 2009. The working capital ratio has been the lowest for the year 2006-07 for both the companies, more the ratio, better it is for the company. In the year 2007-08 where the ratio has been highest for SABMiller (15.17), comparatively it was 4.6 for UBL. In the year 2008-09 again the ratio was significant for SABMiller as it was 10.59 as compared to 3 for UBL. The above analysis signifies that working capital is better utilized in SABMiller as compared to UBL.

CURRENT ASSET TURNOVER RATIO

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The above graph explains the current assets turnover ratio for SABMiller and UBL for the years ending 2007, 2008, 2009. There is an uneven trend which is followed by both the companies however current assets turnover has been lowest in 2006-07 for both the companies and maximum in 2007-08. It is to be noted that in all the years UBL’s ratio is more than SABMiller’s. Hence it shows that current assets are more efficiently used in UBL than SABMiller.

STOCK WORKING CAPITAL RATIO

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The above graph explains the pattern of Stock working capital ratio for SABMiller and UBL for the years ending 2007, 2008, and 2009. The analysis explains that stock working ratio has been good for UBL as compared to SABMiller for the past three years. It is noticed that the performance has been consistent for UBL and for SABMiller there was an uneven trend. In the year 2007 SABMiller’s STR was better than UBL and in the year 2009 it increased to 1.33 which is way above the ideal ratio.

Total & Net Operating Cycle Period for SABMiller & UBL (2009)

|Cycle |Calculation |SABMiller | UBL |
|RMCP |RMCP | | |
| | | | |
| |Average Raw material stock X 360 |491730522 X 360 |336039000 X 360 |
|RAW MATERIAL CONVERSION|Total Raw material consumption |6651961523 |2141148000 |
|PERIOD | | | |
| | |= 27 DAYS |= 24 DAYS |
|WPCP |WPCP | | |
| | | | |
| |Average Work-in-progress X 360 |153874210 X 360 |ASSUMED |
|WORK IN PROGRESS |Total cost of production |4256201006 | |
|CONVERSION PERIOD | | | |
| | | | |
| | |= 13 DAYS |= 13 DAYS |
|FGCP |FGCP | | |
| | | | |
|FINISHED GOODS CONVERSION|Average Finished Goods X 360 |679832914 X 360 |603385500 X 360 |
|PERIOD |Total Cost of goods sold |6839899584 |6092195000 |
| | | | |
| | |= 36 DAYS |= 36 DAYS |
|RCP |RCP | | |
| | | | |
|RECEIVEBLE CONVERSION |Average Receivable X 360 |2963281799 X 360 |3971837000 x 360 |
|PERIOD |Total Credit sales |13,160,176,239 |16982709000 |
| | | | |
| | |= 81 DAYS |= 84 DAYS |
|TOCP |(RMCP+WPCP+FGCP+RCP) |157 DAYS |157 DAYS |
|DP |DP | | |
| | | | |
|DEFFERED |Average Creditors X 360 |62 DAYS |50 DAYS |
|PERIOD |Total Credit purchase | | |
| | | | |
|NOCP | | | |
| |TOCP LESS DP |= 95 DAYS |= 107 DAYS |
|NET OPERATING CYCLE | | | |
|PERIOD | | | |

OPERATING CYCLE PERIOD

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The above Line graph shows the Total & Net Operating Cycle period for SABMiller & UBL for the year 2009. Working capital majorly depends on the length of operating cycle and shorter the cycle net operating cycle period, better it is for the company. For the year 2009 the Raw material conversion period was 27 days for SABMiller and 24 days for UBL. Work in progress conversion period (13 Days) and finished goods conversion period (36 Days) was same for both the companies. Receivables conversion period for SABMiller was 81 days and for UBL it was 84 days.

After adding all the Total operating cycle period for SABMiller and UBL comes up to 157 days. Deferred payment period for SABMiller was 62 days and for UBL it was 50 days. Hence Net operating cycle period for SABMiller was 95 days and for UBL it was 107 days. The cycle period was less for SABMiller as compared to UBL.

Section V -Some key leanings

From the first analysis of Net Sales it is concluded that in order to compete with UBL and improve market share. SABMiller has to make sure that every year the growth in the Net Sales is more than the Industry growth otherwise there are greater chances that market share of SABMiller may decline in the coming years. This is because there is a huge potential for beer market in coming years. For example – From the analysis and Interpretations it is found that In the year 2007-08 the Net Sales growth in Beer market was 36% and SABMiller’s growth was only 20% hence their share decreased to 34.5% from 36.7%. Keeping this in mind and looking at the estimated growth in beer market for 2010 and 2011 which is 17%. It is very important for SABMiller to grow with minimum of 17%.The Net sales of SABMiller for the year ending 2008-09 were Rs. 1316 crores and their market share was 37.5%. For the company to maintain the same market share the Net sales for the year ending 2010 and 2011 should be-

1. For the year ending 2010 – ( 1316+ 17% 0f 1316) =Rs 1539 crores

2. For the year ending 2011- (1539 + 17% of 1539) = Rs 1800 crores

This is the minimum amount of Net sales that the company should have in order to maintain the existing market share of 37.5%. However this is the minimum level of Net Sales and Beer market is set to flourish in the coming years where major foreign players are ready to enter this untapped Indian beer market and there are greater chances that market may grow more than 17%. It is recommended that company should look to improve beyond these figures and try best to improve the market share. It is also found that this can be possible as the company has a diversified portfolio. Hence SABMiller’s Net Sales should be more than Rs1539 crores for the year ending 2010 and Rs 1800 crores for the year ending 2011. This will lead to company’s consistent growth just like UBL and help them to compete in the market. The analysis of net profit concludes that the performance of SABMiller was poor in the year 2008-09 and that is why the company went into losses and on the other hand UBL was consistent with the profit even though there were so many fluctuations in the Market.

The reasons for Net Loss in the year 2008-09- The company justified two reasons for losses in the year 2008 -09 and these are-

1. One time Charge of Rs 34 crores during the year due to change in the accounting policy to align accounting as per income tax for treatment of containers.

2. The temporary suspension of Charminar Brewery for 38 days in peak season.

3. Cost analysis – The cost analysis explains the reason why company went into losses. It is found that for the year 2008-09 cost for various segments were more for SABMiller than UBL.

COST DISTRIBUTION

[pic][pic]

The pie chart shows the cost distribution for both the companies for the year ending 2008-09. This will explain the difference in the occurrence of cost in different departments. The comparison is done keeping Net Sales for the year as the base for both the companies.

1. Cost of material which include (Cost of traded goods sold, raw material and packing material, Malt processing charges) were 51.8% of Net sales for SABMiller and for UBL they were 48.2%.

2. Other Expenses which include (Sales scheme expenses, Commission on sales, Freight outward, Advertisement and publicity, Management fees, Travel and conveyance, Rent, Repairs, Telephone and other communication, Training and development, Printing and stationary etc) were approximately 37.3% of Net sales for SABMiller and for UBL they were just 29% approximately.

3. Personnel expenses which include (Salaries, Bonus, Wages, Contributions to provident funds and other funds, Staff welfare expenses etc.) were 7.5% of Net sales for SABMiller and for UBL they were 5.1%.

4. Borrowing cost which include (Interest, Bank charges, foreign exchange loss) were just 3.4% of Net Sales for SABMiller and for UBL they were 5.2% of Net Sales.

5. Miscellaneous segment in UBL’s Pie diagram include (deprecation, provision and also the Net profit) and on the other hand this segment doesn’t exist for SABMiller because the first four costs account for 100% of Net sales

The amount of current assets is also insignificant for SABMiller as compared to UBL clearly because of which the current ratio of the company is way below than the ideal ratio of 2:1. Another reason for that cause can be continuous increase in the current liabilities of the company for the last three years. For the year ending 2009 the current ratio of SABMiller was 1.26 which was way below the Ideal ratio of 2:1. Another finding is that the current ratio of UBL for the year ending 2009 was 3.73:1, which is way above the ideal ratio. It shows that there was more than required blockage in the current assets because of which the working capital required was more and henceforth the Borrowing cost of UBL was more than SABMiller. Hence it is important for the SABMiller to increase the current ratio and maintain a minimum of 2:1. So that it maintains a good liquidity in order to meet its short term liabilities. Current Ratio can be improved only if there is an increase in current assets of the company and decrease in the current liabilities. It is to be noted that the current liabilities of company are continuously increasing. Net working capital was very less for SABMiller as compared to UBL for the year ending 2009. A higher working capital always shows a better a liquidity position for the company. The reason for decline in the Net working capital is the reduction in the cash & bank balances and certainly because of which the liquidity ratio (.79:1) was also below the ideal 1:1. Hence there is a greater need for the company to maintain a bit higher cash balances so that the liquidity ratio reaches to 1:1 from 0.79:1. The Stock turnover ratio of SABMiller is also decreasing every year. In 2007 where it was 13.16 it came down to 9.28 in the year 2009. The conversion period of stock through sales is increasing year after year. From the working capital turnover ratio it can be concluded that there is a better utilization of working capital as compared to UBL. However it is also found that the average collection period for the companies is increasing over the years and for SABMiller from 62 days in 2007 it has gone to 81 in 2009. For 2009 the average collection period for UBL was 84 days which means SABMiller’s average collection from debtors was better than UBL. The average payment period has an uneven trend for SABMiller and for UBL it has a decreasing trend in the year 2009 where Average payment period was 62 days for SABMiller it was 50 days for UBL.

.

Section VI -Conclusion and Recommendation

It can be concluded that UBL follows a liberal strategy towards its debtors and creditors in order to maintain better relationship. The above analysis shows that the trend followed by both the companies in past three years has been more or less the same and both have made efforts to increase plant size in order to produce more. However the following are the major areas that SABMiller should focus in the near future in order to improve its market share and earn a sustainable profit.

➢ Increase the amount of cash and bank reserve so that a better liquidity ratio is maintained.

➢ Company has to reduce its Raw material conversion period from 27 days as it is too high.

➢ Company’s stock turnover ratio is quite poor it should focus on improving it.

➢ Current liabilities of SABMiller are increasing every year as compared to UBL’s consistent current liabilities. So SABMiller should focus on reducing the amount of current liabilities.

➢ Another major area of concern for the company is the amount of bottle loss that it is bearing. In bottling Industry the most critical factor is the acquisition and handling of bottles. Since Bottle market is always fluctuating so it is very difficult to control the cost however the factor that can be controlled is the bottle breakage loss.

Recommendations-The following are the ways in which the Sales of the company can be increased.

➢ Tamil Nadu is one of the biggest beer markets in India and No brand of SABMiller is sold in that region just because of the governments Policy. This market can certainly be targeted with contract brewing in Tamil Nadu. This way the policy of Tamil Nadu government will be followed and a major market can also be captured.

➢ Not only just Tamil Nadu rather company should target more on the following five major states of Beer consumption in India to improve its sales figure

➢ As strong beer has 74% market share in India. Company should focus on developing new strong beer brands as Indian consumers drink beer as an alternative to spirits. This can enhance the sales.

➢ Concept of Dumping can help SABMiller to Improve Sales-

Other Recommendations-

• It is recommended that SABMiller should focus on giving more discounts for on spot payment. This way buyer would be attracted and hence cash balances would increase because it is important for company to increase its current cash balances.

• Company should also focus on increasing the Average collection period because currently the period is 81 days which is less than UBL’s period. Hence by increasing the Average collection period the sales of the company will increase because more buyers would be attracted.

Discussion Questions-

Q. What selling techniques can be used by SABMiller to enhance there sales in order to increase their market share?

Q. What is the appropriate level of Working capital ratio that should be maintained by the brewing companies in order to have an optimum level liquidity?

Q .How the current ratio of SABMiller is being affected by the continuous increase of current liabilities over the past three years?

Q. What plan should be adopted by SABMiller in order to maximize their production so that wastage can be prevented and demands can be met during season time?

ANNEXURES

SABMILLER INDIA BALANCE SHEETS

|SOURCES OF FUNDS |As at 31st March 2009 |As at 31st March 2008 |As at 31st March 2007 |
|Shareholder's Funds | | | |
|Share Capital |2,311,837,450 |2,311,837,450 |1,979,158,880 |
|Reserves and surplus |6,140,637,748 |6,406,852,856 |4,610,316,326 |
|Share application money pending | | |1,863,000,000 |
|allotment of shares | | | |
|Loan Funds | | | |
|Unsecured Loans |6,170,031,896 |3,774,422,006 |4,652,648,467 |
|Deferred tax liability, net | |63,744,046 | |
|TOTAL |14,622,507,094 |12,556,856,348 |13,105,123,673 |
|APPLICATION OF FUNDS | | | |
|Fixed assets | | | |
|Gross Block |13,556,110,406 |10,973,596,079 |8,795,466,503 |
|Less; Accumulated |[2,397,970,441] |[2,074,943,657] |[1,525,150,636] |
|depreciation | | | |
|Less; Provision for impairment of |[143,814,725] |[156,563,671] |[52,523,898] |
|fixed assets | | | |
|Capital work-in -progress | 506,703,130 | 1,491,630,978 | 756,309,965 |
| | 11,521,028,370 | 10,233,719,729 |7,974,101,934 |
|Investments | 11,359,225 | 11,359,225 |2,178,050 |
|Current Assets, loans and advances | | | |
|Inventories |1,650,081,511 |1,183,482,865 |774,519,494 |
|Sundry debtors |3,390,344,214 |2,536,219,383 |1,484,582,230 |
|Cash and bank balances |317,395,443 |311,251,107 |4,047,462,855 |
|Loans and advances |1,176,231,356 |1,242,942,582 |1,202,005,377 |
| |6,534,052,524 |5,273,895,937 |7,508,569,956 |
|Actual current assets |6,104,394,695 |4,741,406,233 |7,091,443,760 |
|Current liabilities and provisions | | | |
|Current liabilities |4,861,783,690 |4,058,160,935 |3,443,985,828 |
|Provisions |421,930,244 |361,193,684 |457,868,326 |
| |5,283,713,934 |4,419,354,619 |3,901,854,154 |
| Net current assets |1,250,338,590 |854,541,318 |3,606,715,802 |
|Amalgamation adjustment reserve |1,457,236,076 |1,457,236,076 |1,457,236,076 |
|account | | | |
|Debit balance in Profit and loss |1,600,944,149 | |1,296,961,395 |
|account | | | |
|Less; Balance in general reserve |[1,218,399,316] | |[1,232,069,584] |
|account | | | |
| |382,544,833 | |64,891,811 |
|TOTAL |14,622,507,094 |12,556,856,348 |13,105,123,673 |

SABMILLER INDIA PROFIT AND LOSS ACCOUNTS

|PROFIT AND LOSS ACCOUNT |For the year ended 31st march 2009 |For the year ended 31st march 2008 |For the year ended 31st March 2007 |
|INCOME | | | |
|Sale of manufactured goods, gross |21,622,215,155 |17,120,144,115 |13,384,952,487 |
|Sale of traded goods, gross |96,894,530 |296,758,472 |100,449,130 |
| |21,719,109,685 |17,416,902,587 |13,485,401,617 |
|Less; Excise duty |[7,518,279,022] |[6,307,912,578] |[4,840,701,234] |
|Less; Discounts |[1,040,654,424] |[743,348,972] | |
| Sales, Net |13,160,176,239 |10,365,641,037 |8,644,700,383 |
|Income from contract bottling |143,573,120 | | |
| Other income |185,950,917 |281,767,214 |179,188,724 |
|Income from marketing operations | |219,335,661 |331,222,390 |
|TOTAL |13,489,700,276 |10,866,743,912 |9,155,111,497 |
|EXPENDITURE | | | |
|Cost of material |6,839,899,584 |3,059,852,296 |2,197,111,990 |
|Personnel cost |974,679,780 |804,928,296 |603,282,581 |
|Other expenses |4,982,476,471 |5,469,854,808 |5,064,541,864 |
|Depreciation |651,299,955 |858,090,043 |625,247,195 |
|Provision for impairment of fixed |[7,066,845] |117,306,243 |[101,662,427] |
|assets | | | |
|Opening adjustment for returnable |340,493,099 | | |
|containers | | | |
|Borrowing cost |433,651,970 |148,166,541 |313,366,314 |
|[LOSS]/ PROFIT BEFORE TAX |[725,733,738] |408,545,685 |453,223,980 |
|Provision for tax | | | |
|-Current tax | | |[375,737,24] |
|-Pertaining to earlier years |[48,582,678] |[37,573,724] | |
|[reversal] | | | |
|-fringe benefit tax |35,160,648 |30,320,522 |[13,758,454] |
|-deferred tax [credit/charge] |[63,744,036] |70,783,158 | |
|-wealth tax |192,269 |238,542 | |
|[LOSS]/PROFIT AFTER TAX |[648,759,941] |344,777,187 |401,891,802 |
|Debit balance in profit and loss |[952,184,208] |[1,296,961,395] |[1,698,853,197] |
|account brought forward | | | |
|Debit balance in profit and loss |[1,600,944,149] |[952,184,208] |[1,296,961,395] |
|account carried over to balance sheet| | | |
|EARNINGS PER SHARE | | | |
|Basic earnings per share |[2.81] |1.52 |2.14 |
|Diluted earnings per share |[2.81] |1.49 |2.13 |

UNITED BEWERIES LIMITED BALANCE SHEETS

|SOURCES OF FUNDS |As at 31st march 2009 |As at 31st march 2008 |As at 31st March 2007 |
|Shareholder's Funds | | | |
|Share Capital | 2,709,048,000 | 2,685,043,000 |2,685,043,000 |
|Reserves and surplus | 8,106,431,000 | 3,427,554,000 |2,891,310,000 |
|Share application money pending | | | |
|allotment of shares | | | |
|Loan Funds | | | |
|Secured loans |4,410,559,000 |4,538,387,000 |4,340,644,000 |
|Unsecured Loans |1,753,006,000 |809,985,000 |416,988,000 |
|Deferred tax liability, net |173,122,000 |90,302,000 |60,715,000 |
|Deferred credit | | |4,044,000 |
|Total Sources |17,152,166,000 |11,551,271,000 |10,398,744,000 |
|APPLICATION OF FUNDS | | | |
|Fixed assets | | | |
|Gross Block |9,272,547,000 |7,149,646,000 |5,090,062,000 |
|Less; Accumulated depreciation |[2,294,917,000] |[1,547,755,000] |955,018,000 |
|Less; Provision for impairment of | | | |
|fixed assets | | | |
|Net block |6,977,630,000 |5,601,891,000 |4,135,044,000 |
|Capital work-in progress |865,308,000 |1,576,089,000 |1,127,308,000 |
|Investments |1,940,957,000 |1,040,709,000 |590,699,000 |
|Current Assets, loans and advances | | | |
|Inventories |1,630,376,000 |1,169,167,000 |1,123,643,000 |
|Sundry debtors |4,699,634,000 |3,224,040,000 |2,148,312,000 |
|Cash and bank balances |417,733,000 |78855000 |1,392,732,000 |
|Other current assets |140,769,000 |2,282,000 |10,202,000 |
|Loans and advances |2,728,788,000 |1,171,620,000 |1,972,175,000 |
| |9,617,300,000 |5,645,964,000 |6,647,064,000 |
|Current liabilities and provisions | | | |
|Current liabilities |2,065,734,000 |2,291,592,000 |2,026,424,000 |
|Provisions |183,295,000 |124,143,000 |74,947,000 |
| |2,249,029,000 |2,415,735,000 |2,101,371,000 |
| Net current assets |7,368,271,000 |3,332,582,000 |4,545,693,000 |
|Amalgamation adjustment reserve | | | |
|account | | | |
|Debit balance in Profit and loss | | | |
|account | | | |
|Less; Balance in general reserve account |
|Total applications |17,152,166,000 |11,551,271,000 |10,398,744,000 |

UNITED BREWERIES LIMITED PROFIT AND LOSS ACCOUNTS

|PROFIT AND LOSS ACCOUNT |For the year ended 31st march 2009|For the year ended 31st march 2008|For the year ended 31st March 2007|
|INCOME | | | |
|Sale of manufactured goods, gross |24,604,481,000 |19,802,844,000 |14,264,437,000 |
|Less; Excise duty |7,621,772,000 |6,112,233,000 |4,280,190,000 |
|Sales, Net |16,982,709,000 |13,690,611,000 |9,984,247,000 |
|Other income |492,991,000 |257,948,000 |764,491,000 |
|TOTAL INCOME |17,475,700,000 |13,948,559,000 |10,748,738,000 |
|EXPENDITURE | | | |
|Cost of Sales |10,472,894,000 |8,672,344,000 |6,596,961,000 |
|Other expenses |4,327,570,000 |3,303,517,000 |2,536,711,000 |
|Interest and finance charges |896,377,000 |428,282,000 |279,788,000 |
|Depriciation and Amortization |762,150,000 |612,276,000 |385,352,000 |
|PROFIT BEFORE TAX |1,016,709,000 |932,140,000 |949,926,000 |
|Provison for tax | | | |
| -Current tax |{294,549,000} |{264,889,000} |{294,129,000} |
| - fringe benefit tax |{14,400,000} |{12,000,000} |{19,880,000} |
| - deferred tax [ credit]/charge |{82,820,000} |{30,526,000} |{15,001,000} |
|PROFIT AFTER TAX |624,940,000 |624,725,000 |650,918,000 |
| Dividend |{170,912,000} |{86,658,000} |{146,689,000} |
| | |538,067,000 | |
|Transfer to General Reserve |{65,000,000} | |{70,000,000} |
|Profit carried to balance sheet |389,028,000 | | |
|Profit brought from previous year | |489,385,000 |55,156,000 |
|Profit carried forward to the balance sheet | |1,027,452,000 |489,385,000 |
|EARNINGS PER SHARE Basic/Dilluted) |2.29 |2.49 |2.62 |

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...Restaurant Managers are responsible for controlling profitability, optimising restaurant management and overseeing sales, human resources and team management in their respective stores. Profile • Displays managerial and leadership qualities • Autonomous employees who enjoy taking an initiative • Well organised individual • Self-controlled, disciplined and highly driven Operations management (OM) can be defined as "Managing the available resources by designing, planning, controlling, improvising and scheduling the firms systems & functions and thereby deliver the firm's primary product & services. " It has been an integral part of manufacturing and service organisation and is aimed at timely delivery of finished goods & services to the customers and also achieving it in a cost effective manner. It consist of an amalgamation of different functions including quality management, design & industrial engineering, facility and channel management, production management, operational research, work force management, enhancing product design, improvising productivity, and improve customer services. The traditional McDonald's philosophy that acts as the guiding force behind it's operational make-up is "Quality, Service, Cleanliness and Value". The importance of operation management can be divided into three broad categories:- Assistance in Strategic Decisions (Long term):- Operation management decision at the strategic level affect McDonald's effectiveness to address customers...

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...Introduction to Management and Organizations True/False Questions A MANAGER’S DILEMMA 1. Today’s managers are just as likely to be women as they are men. (True; moderate; p. 4) 2. Management affects employee morale but not a company’s financial performance. (False; easy; p. 4) WHO ARE MANAGERS? 3. In order to be considered a manager, an individual must coordinate the work of others. (True; moderate; p. 5) 4. Supervisors and foremen may both be considered first-line managers. (True; moderate; p. 6) WHAT IS MANAGEMENT? 5. Effectiveness refers to the relationship between inputs and outputs. (False; moderate; p. 8) 6. Effectiveness is concerned with the means of getting things done, while efficiency is concerned with the attainment of organizational goals. (False; moderate; p. 8) 7. A goal of efficiency is to minimize resource costs. (True; moderate; p. 8) 8. Efficiency is often referred to as “doing things right.” (True; moderate; p. 8) 9. Managers who are effective at meeting organizational goals always act efficiently. (False; difficult; p. 8) WHAT DO MANAGERS DO? 10. The four contemporary functions of management are planning, organizing, leading, and controlling. (True; easy; p. 9) 11. Determining who reports to whom is part of the controlling function of management. (False; easy; p. 9) 12. Directing and motivating are part of the controlling function of management. (False; moderate; p. 9) 13. Fayol’s management functions...

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...Past Influence of Management Today Abstract The past influence of management was done with bureaucracy and Administrative ways that gives management today to achieve their goals for the organization. Bureaucratic management may be described as "a formal system of organization based on clearly defined hierarchical levels and roles in order to maintain efficiency and effectiveness." Administrative has to foresee and make preparation s to meet the financial commercial and technical condition s under which the concerns must be started. How Bureaucratic and Administrative Management Affects Overall Management Bureaucracy Bureaucratic management focuses on the ideal form of organization. Max Weber was the major contributor to bureaucratic management. Based on observation, Weber concluded that many early organizations were inefficiently managed, with decisions based on personal relationships and loyalty. Also, bureaucracy formed the need for organizations to operate rationally rather than relying on owners’ and managers. (Williams’s pg. 31) this brings Jobs are divided into simple, routine and fixed category based on competence and functional specialization. Officers are organized in a n hierarchy in which higher officer controls lower position holders i.e. superior controls subordinates and their performance of subordinates and lower staff could be controlled. All organizational...

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...conceptual skills, interpersonal skills, and technical skills. These three managerial skills are used by different managers in different degrees. Successful managers usually display more conceptual than technical skills. They have to continuously think about the company's goals and objectives and how they can be effectively communicated to employees. Middle Level Management Middle management is the intermediate management level accountable to top management and responsible for leading lower level managers. Image of Middle managers fig. 1 Middle managers Middle management is the intermediate management of a hierarchical organization, being subordinate to the senior management but above the lowest levels of operational staff. Key Points Middle management is the intermediate management of a hierarchical organization, subordinate to the senior management but above the lowest levels of operational staff. They are accountable to the top management for their department's function. They provide guidance to lower level managers and inspire them towards better performance. Middle management may be reduced in organizations as a result of reorganization. Such changes include downsizing,...

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...Management Practice and Theory Student’s name: Instructor’s Name: Class Name and Code: University: Date of Submission: TABLE OF CONTENTS Executive Summary …………………………………………………………………… iii Introduction ……………………………………………………………………………. 4 Organisation Effectiveness ……………………………………………………………. 5 Team Effectiveness …………………………………………………………………… 6 Management Theories ……………………………………………………………….... 8 Command and Control ………………………………………………………………… 9 Scientific Management ……………………………………………………………….. 10 Bureaucratic Organisation ……………………………………………………………. 11 Subordination to Community ………………………………………………………… 11 Management as a discipline ………………………………………………………….. 12 Conclusion …………………………………………………………………………… 12 References …………………………………………………………………………... 13 Executive summary A professional manager will acknowledge the contribution of team effectiveness to overall organizational success. Teams will often require leaders to ensure delegation and coordination of group activities for a team to attain the desirable results. This paper seeks to establish influence of management theories on a professional manager both at team and organisation level. The management theory adopted by a leader will determine their style of leadership thus their relationship with employees and other key stakeholders. Introduction A team is a small group of workers with complimentary expertise who share common goals whereby group interests precede over individual interest. Teamwork is essential in organisations...

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...management In general, management is the activity of resolving a disorderly situation into an intentionally orderly situation, to achieve pre-determined (i.e., purposeful) outcomes. Since disorder continuously arises from creativity, destruction, decay, variance, versioning, chaos, and other natural and intentional changes, resolving that disorder into an intended order requires continuous tracking and adjustments in the "architecture" of the intended order's parts, part relationships, and part and relationship attributes. The classic approach to management Classical approach to management is dated back to the Industrial Revolution. the classical approach was an approach that places reliance on such management principals as unity of command, a balance between authority and responsibility, division of labor, and delegation to establish relationships between managers and subordinates. This approach constitutes the core of the discipline of management and the process of management. The classic approach to management – Classical approach - consists of two separate branches: the scientific and administrative management. The achievements of the classical school - the school has created a basis for further development of management theory, identified key processes, functions and leadership skills, which today are considered significant. Limitations of the classical school - more suitable for stable and simple organization of the modern and dynamic. Often recommended...

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...INTRODUCTION In thinking about an ideal Total Quality Management (TQM) in a government organization of the 21st century, what follow is innovation, globalization, and a new culture that organizations need to adapt constantly to meet new market situations and competitive business world. "TQM refers to a management process and set of disciplines that are coordinated to ensure that the organization consistently meets and exceeds customer requirements. It allows organizations to survive the global business competition and allows for a continuous improvement (kaizen) to the needs of the rapidly changing world by having organizations move from the current way of doing things to a new and possibly different way of doing things based on systematic management of data of all processes and practices that eliminates waste. TQM require engagement of all divisions; departments and senior management to organize all its strategy and operations around customer needs and develops a culture that allows employee participation. For service organizations, TQM has become a philosophy of management that is driven from the continuous improvement of customer satisfaction that offers meaning to an organization existence in delivering meaningful services to customers and satisfaction and growth to members of the organization. It is from this premises that TQM strategy is to achieve excellence in quality service, low cost, high productivity and organizational effectiveness [Evans, J & Lindsay, W. 2008]...

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