... Most research on marketing practices, and improved sales turnover was related to big firms. In this study, based on the theoretical framework, a model was developed to investigate the effect of marketing practices on sales turnover in small firms. The findings show that the three components of marketing practices are related positively to business performance in terms of sales turnover of small firms. The further analysis also confirmed that customer orientation and competitor orientation are strong predictors of small firm performance. The findings of this study confirm that effective marketing practices also apply to small firms. Key words: Marketing practices, Sales turnover, SBE’s. Introduction Small Business Enterprises are a major contributor to Ghanaian economy. For a very long time, SBEs sector accounted for a large portion of the total number of business in the Ghanaian economy. Small businesses are considered as a sub sector of SMEs in Ghana, along with micro size enterprises operates in various industrial sectors and contributes not only in greater production but also in employment and provides self employment opportunities. In this study small businesses from SME sector is on focus which operate with 3 to 50 full/part time employee .Since small business play an important role in the Ghanaian economy, it is therefore crucial to develop an understanding of why organizations are successful and why they fail in Ghanaian business context. The ultimate...
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...marketingWhite PaperThe future of marketing 1 >> • 2. Foreword In these challenging times, marketing and a marketing orientation have rarely been more important. Yet time and time again we see the value of marketing being questioned and marketing budgets cut. White Paper: I believe marketing is essential to the success of organisations. However, sometimes marketers are their own worst enemy, failing to account for their often considerable Marketing’s decline: budgets, falling back on dull and uninspiring campaigns, and floundering when questioned on the financial impact of their strategies. a wild exaggeration? Dr Evmorfia Argyriou, Aston Business School, UK This White Paper, the result of research completed for The Professor Peter Leeflang, Rijksuniversiteit Groningen, The Netherlands Institute by Aston Business School, reveals how marketers themselves perceive their role and importantly how they are Professor John Saunders, Aston Business School, UK and AUDENCIA Grade École, Nantes, France perceived by their colleagues in the finance department. Professor Peter Verhoef, Rijksuniversiteit Groningen, The Netherlands Whilst marketing is unquestionably central to business success – with marketing orientation and the influence of marketing within a firm critical to business performance – our Paper shows that marketers must overcome their own Contents weaknesses if they are to prove the value they add and earn the respect of their peers. 2 Marketing’s decline? 4 Marketing now David Thorp Director...
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...PROJECT PROPOSAL ON EFFECT OF MARKETING AUDIT ON ORGANISATIONAL PERFORMANCE IN SELECTED NIGERIAN FAST FOOD (A Case Study of MR BIGGS) BY OGUNRINDE FATIMO OLAIDE 090822049 1.1 Background to the Study In recent years, increasing pressure to reduce costs has forced many companies to radically reengineer the way they do business. This pressure is also leading marketing executives to reconsider the goals, structure, and effectiveness of their marketing arms. As a comprehensive review of a company’s market environment, the marketing audit identifies any inadequacies in overall marketing structures. It also identifies operational strengths and weaknesses and recommends the necessary changes to the company’s marketing strategies. If the marketing audits are done correctly, they will provide management with a useful and analytical tool for evaluating, measuring, motivating and revising management actions (Mylonakis, 2003). The growing complexity of the current market environment necessitates a more systematic scrutiny and evaluation process of the organisational preparedness to deal with the dynamic market. The existing information gathering and processing methods, generally, lack a comprehensive and integrated structure that incorporates the entire marketing function as well as providing strategic recommendations for action. The marketing audit, characterised as a systematic, comprehensive, objective, and independent approach, can assist the...
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...EJM 37,3/4 476 Received July 2001 Accepted May 2002 The current issue and full text archive of this journal is available at h ttp://www.emeraldinsigh t.com/0309-056 6.htm Marketing planning, market orientation and business performance Sue Pulendran Gartner Group, Sydney, Australia Richard Speed Melbourne Business School, University of Melbourne, Melbourne, Australia, and Robert E. Widing II Department of Management, University of Melbourne, Melbourne, Australia Keywords Company performance, Marketing planning, Market orientation, Marketing concept Abstract This study examines the relationships between marketing planning, market orientation and business performance. We explore conceptually how linking the behaviours of marketing planning with the values of market orientation might be expected impact on business performance. Our ®ndings suggest that high quality marketing planning can lead to performance bene®ts, but as antecedent to a market orientation, rather than as an independent activity. European Journal of Marketing Vol. 37 No. 3/4, 2003 pp. 476-497 q MCB UP Limited 0309-0566 DOI 10.1108/03090560310459050 Introduction Although managers have long been exhorted to become close to their customers and adopt the marketing concept, academic marketing has been able to offer relatively little guidance as to the practical steps that might be adopted to transform organisations. The development of measures of market-oriented behaviours...
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...The Impact of market orientation on business performance and website adoption: a study among iranian smeS Yasaman Darabi Division of Industrial Marketing and E-commerce, Tarbiat Modares University, Tehran, Iran ABSTRACT Studying the impact of market orientation on business performance has been a popular research topic in recent years. However, there seems to be a lack of empirical studies that measure market orientation in an e-commerce environment. According to previous studies market orientation is a prerequisite for a successful business operation, but actually there is not enough evidence in support of this relationship in an Iranian context and particularly about the impact of market orientation on the perception of managers toward having websites. To test these assertions, this study looks into the nature of the relationships between market orientation, company performance and website adoption using 117 website adopters and 102 non-website adopters as sample data from Iranian SMEs. Narver and Slater’s scale (MKTOR) for market orientation, Weerakoon’s Multi-Model Performance Framework (MMPF) for business performance and Technology Acceptance Model (TAM) for website adoption are tested and used. Confirmatory factor analysis was used to validate the measures in the study. Regression analysis was performed to determine whether market orientation is associated with firm’s performance and website adoption using the Partial Least Square (PLS) technique. Our findings suggest that...
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...Introduction The core business of my company is ship management, the parent company owns a fleet of seventy ships and charters an equal number, majorly comprising of oil tankers and bulk carriers. The fleet management of the owned tonnages are carried out from offices based in Rome&Singapore. The chartering and pre- post fixture operations of the owned & chartered tonnages are carried out from shipping business hubs across various time zones like Singapore , Dubai, Monte Carlo , London, Stamford .For our owned tonnages we are a functional department for the chartering division who are marketing the ships. As ship managers we market our expertise on third party ship management to other ship-owners. We are also involved in new ship building consultancy services which need the marketing of our technical expertise. The economic crisis of 2008 and the ongoing euro zonecrisishave changed the global economic landscape,affecting trade and movement of goods along major shipping routes. Economic slowdown compounded with surplus global tonnage have put ship owners, financers, investors, creditors and other participants in the market in a state of disarray with questions of bankruptcy and restructuring engulfing them. As no immediate market recovery is projected, shipping companies are trying to develop new strategies to remain competitive and as...
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...Marketing strategy effectiveness in Nigerian banks Abstract: Motivated by the substantial changes in the Nigerian banking industry, a survey research was designed to assess the effectiveness of the marketing strategies used by Nigerian banks to cope with the changes in the industry. Overall results from the study show encouraging levels of effectiveness in many dimensions of composite marketing strategies. The findings were discussed along the relevant dimensions of the research, and managerial recommendations were made for efficient and effective marketing strategies in Nigerian banks. Subject: Sales management (Social aspects) Sales management (Political aspects) Goal setting (Social aspects) Goal setting (Political aspects) Public relations agencies (International marketing) Public relations agencies (Political activity) Public relations agencies (International trade) Public relations agencies (Social aspects) Public relations agencies (Political aspects) Marketing (Social aspects) Marketing (Political aspects) Liquidity (Finance) (Social aspects) Liquidity (Finance) (Political aspects) Decision-making (Social aspects) Decision-making (Political aspects) Marketing executives (Surveys) Marketing executives (Political activity) Marketing executives (Social aspects) Marketing executives (Political aspects) Distribution channels (Political aspects) Distribution channels (Social aspects) Marketing research (Social aspects) Marketing research (Political...
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...The effect of E-marketing on the marketing performance of Small Business Enterprise: A comparative study between Egypt and the UK. HATEM EL-GOHARY Bradford University School of Management School address : EMM Lane, Bradford, West Yorkshire BD9 4JL, UK. Mailing address : 24 Laisteridge Lane, Bradford, BD7 1QT, West Yorkshire, UK. Telephone : +44 (0)7878470306 Fax : +44 (0)1274 546866 Email : h.o.a.elgohary@bradford.ac.uk elgohary70@yahoo.com Supervisor name : Dr. Myfanwy Trueman Supervisor e-mail : M.Trueman@Bradford.ac.uk 16th EDAMBA Summer Academy Soreze, France July 2007 Abstract:- Small Business Enterprises (SBE's) play a major role in the world economy, and their contribution to economic and employment growth is widely recognized. Based on the SBE role as an economic engine to drive global development, this research seeks to understand the practices and activities of these enterprises in terms of electronic marketing (Achieving marketing objectives and functions through the use of electronic communication technology), marketing performance and the effectiveness of industrial and trade SBE’s. In order to do this a comparative study is made between SBE’s in Egypt (developing) and the UK (developed). The main aim of this work is to identify links between the conceptual framework and empirical analysis...
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...NORTH- HOLLAND Marketing Orientation and Company Performance Industrial vs. C o n s u m e r G o o d s C o m p a n i e s George J. Avlonitis Spiros P. Gounaris Marketing orientation, still an intriguing concept for man),, carries the pledge of superior company performance through the satisfaction of customer's needs. This article draws conclusions from an empirical investigation showing that this relationship does really exist and, in the case of industrial markets, building a marketing orientation it is indeed a significant contributor to the company's performance. © 1997 Elsevier Science Inc. INTRODUCTION Recent studies [1-3] have tried to collect empirical evidence to investigate whether the adoption of marketing Address correspondence to Dr. George J. Avlonitis, Athens University of Economics and Business, Department of Management Science and Marketing, 76 Patission Str., Athens 104 34. Greece. orientation leads to better performance in the market. However, the way that marketing orientation is conceptualized tends to differ. For instance, while Hooley, Lynch, and Shepherd [1] conceptualized marketing orientation as a set of specific beliefs that form a certain company attitude/culture, Narver and Slater [2], as well as Kohli and Jaworski [3], explained the concept as a certain behavior. Furthermore, most of the available empirical investigations of the association between marketing orientation and company performance tend to draw general conclusions about...
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...[pic] Diploma of Business BSB50207 |Course Code & Title: |BSB50207 Diploma of Business | |Unit Code & Title: |BSBMKG501B: | | |Identify and evaluate marketing opportunities | |Assessments Type |Report Writing & Presentation | |Assessment No: |One | |Delivery and Assessment Mode(s) |Classroom | |Term |One | |Unit Duration |Three Weeks | Assessment 1-Report Writing & Presentation BSBMKG501B Identify and evaluate marketing opportunities BSB50207 Diploma of Business Version 2.1 Australis Institute of Technology and Education ABN 17 120 701 911 Address Level 2, 25 George St, Parramatta, NSW 2150...
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...Business Report | An Analysis of Business Performance of Galactic Marketing Agency | | | | 5/8/2013 | Minti Spock, Galactic Marketing Agency | Executive summary This report provides the analysis and evaluation of the financial performance of Galactic Marketing Agency for October 2013. The information provided in this report will be based on the data presented in the two primary financial statements: * balance sheet * income statement The results of data presented show that Galactic Marketing Agency is operating at a satisfactory level. In particular, the profit generated by the business for the month is very favorable, as is the changes in owner’s equity. Recommendations have also been made to address the issues that have arisen. Table of contents Executive Summary……………………………………………………………………………………………………………….2 1.0 Introduction……………………………………………………………………………………………………………………..4 2.0 Financial Analysis...…………………………………………………………………………………………………………..4 3.0 Conclusion……………………………………………………………………………………………………………………….5 4.0 Recommendations…………………………………………………………………...………………………………………5 1.0 Introduction After analysing the October financial statements of Galactic marketing Agency, this report has been prepared for the business regarding the business performance analysis for October 2013. The aim of this report is to provide the owner of Galactic Marketing Agency an overview of the business performance for October in order to facilitate the decision...
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...Journal of Advertising, 44(1), 37–46 Copyright Ó 2015, American Academy of Advertising ISSN: 0091-3367 print / 1557-7805 online DOI: 10.1080/00913367.2014.934938 Integrated Marketing Communication Capability and Brand Performance Sandra Luxton Swinburne University of Technology, Hawthorn, Australia Mike Reid RMIT University, Melbourne, Australia Felix Mavondo Monash University, Clayton, Australia Barney 2003; Wu 2010). Previous studies describe the IMC process as a marketing capability because it combines and converts tangible and intangible inputs into outputs (Ratnatunga and Ewing 2005; O’Cass and Weerawardena 2010). In this sense, IMC is a market-relating deployment mechanism that enables the optimization of communication approaches to achieve superior communication effectiveness, which has other downstream benefits (e.g., brand and financial performance). The development of an IMC capability is likely to be felt through better performing campaigns, which in turn result in improved brand outcomes such as market position and financial performance (Duncan and Mulhern 2004; Reid 2005). Given the competitive challenges facing most firms, it is vital that brand managers and their agencies identify and react to competition and growth opportunities rapidly by building and sustaining marketing capabilities strategically and linking these directly to organizational objectives (O’Cass and Weerawardena 2009). Despite much conceptual work around defining IMC and theoretical posturing about...
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...Impact of marketing strategy on sales performance Introduction There is no doubt that marketing is the only way used in providing the right products or services to the right customer in the right time. Any marketer can’t achieve any sales growth without setting and establishing proper marketing strategies, which enable the company to achieve the highest level of profitability and increase its sales performance more than the other competitors of the same industry. Recently, it has become the most essential managerial process in the organization where it determines the different demands of customers and tries to promote their products or services to the target customers and make them satisfied, so they will increase their sales margins, as well as the net profits after selling the service or the product. According to Page and Baines (2008) marketing is considered a strategy conducted by firms in order to improve both the market share and profitability ratio. Therefore, organizational marketing departments try to employ some of strategies to promote its products whether in the local or the international markets. However, these marketing strategies must be customized according to the geographical areas and the demographics of the target customers in order to attract customers and increase the sales performance of the company. Company Overview United Media Services Company has its own services in publishing and advertising monthly magazines and annual outlets during various occasions...
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...The impact of buyer-supplier relationship and purchasing process on the supply chain performance: a conceptual framework Melody J. Hsiao University of Sydney Sharon Purchase University of Western Australia Shams Rahman University of Sydney ABSTRACT Supply chain performance is a rapidly developing area of research. Many companies are trying to find tools for enhancing performance measures in response to turbulent business markets and for efficiently controlling their business activities. Little empirical research has been conducted on the performance of retail supply chain in Taiwan and other Asian countries. Two factors affecting current retail supply chains, buyer-supplier relationships and purchasing processes, and their antecedents that are relevant to this unique cultural environment will be investigated. The objectives of this research are: (1) to identify the determinants affecting the performance of the supply chain at the retail level; (2) to define the antecedents related to each determinant; and (3) to present the conceptual model for this particular context. This research will contribute by presenting a conceptual model for supply chain performance that is relevant to small and mediumsized businesses that predominate Taiwan. INTRODUCTION Supply chain management (SCM) is “a key strategic factor for increasing organizational effectiveness and for better realization of organizational goals such as enhanced competitiveness, better customer care and increased profitability”...
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...In Functional Areas Of Business 1 Managers Role In Functional Areas of Business MGT/521 January 12,2015 University of Phoenix Managers Role In Functional Areas of Business 2 According to University of Phoenix MBA overview, businesses have eleven areas within the company that play a major role with its overall success. (University of Phoenix). Without these functional areas working symbiotically, the business would most likely not be able to operate at its fullest potential, and it would ultimately not succeed. Each functional area is important and offers a very specific objective to ensure the organization’s success but what is more important than these functional areas of business is the manager, the person behind the scenes making sure that all of these areas of a business and the employees are operating to the best of their ability in order to make the businesses a success. “Managers perform certain activities or functions as they efficiently and effectively coordinate the work of others (Robbins & Coulter).” In this paper I will discuss three of the functional areas of business management, human resources and marketing and what role a manager plays in that functional area of business. Management is a company’s...
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