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BN OVERSEAS EDUCATIONAL SERVICES | MARKETING STUDY | INTERNSHIP ABROAD PROJECT | | BEN CHEKROUN YASSINE -------------------- ELMOUTARAJ ZOUHAIR | July 30, 2010 |

Internship abroad is a cooperation project between BN overseas educational services and AIESEC Chandigarh. This market study has been done between July 26 and July 30 according to the project planning. |

INTEREST FOR THE SERVICE

The aim of this question is to know whether Indian students are accustomed in having international working experiences or not. The survey showed that only 3% of students have had an experience in a foreign country, we can so conclude that the market is virgin and that our new service has the advantage of innovation.

Most of the students (68%) who participated in our survey confirmed that they want to go abroad for an internship, 12% said that they would like to go abroad if some conditions are available like a decent salary or parental approval. Only 20% confirmed that they don’t want absolutely to have an international experience.
The last two questions showed that the market holds great opportunities for the new service of BN Overseas Educational Services. Beside our calculations showed that the potential Market contains 12.000 Students.

Our survey showed that BN Overseas Education Services is not famous among University Students, only 4% confirmed to have heard about it. So it’s important that the company relies on effective promotion tools in order to improve its notoriety.

Unlike BN Overseas Education Services, AIESEC is famous among University Students, 26% of students said that they know about it. So, in order to enhance the promotion of the new service, the company should rely on the AIESEC’s notoriety.

PREFERENCES:
In which zone you would like to have your internship?

Our survey showed that most of the students want to have an internship in North America (51%), Europe (26%) and Australia (11%). Zones like Asia, Africa and South America are the least attracting.
According to you, what is the perfect duration of your internship abroad?

Most of the participants in the survey confirmed that the perfect durations of the internship are 4 and 6 months.
In which field would you like to have your internship?

Students has voted for technical and management internships, Development and Education are not very appreciated due to their low impact on the future professional carrier of the student.
In which season would you like to go for your internship?

This question is not suitable for internships that exceed 4 months. For 6 weeks, 2 months and 4 months internships, the perfect season would be between April and June. So promotions should be concentrated in the few months before the relevant season.

Communication

What kind of media do you usually use?

The ACP and AFC analysis show that the most used Medias are internet, television and then news. So promotions should be concentrated on these three Medias.

What is the social network that you usually use?

As the internet is the most used Media, we had to know “on which web site should we concentrate our efforts?” The survey showed that 56% of students use mainly Facebook in their social networking. However, unlike the expectations, Orkut comes in the second Place.

DATA ANAYLSIS

By combining the duration and the price variables, we have found that students are ready to pay more for Management internships (Between 6000 Rs and 10000 Rs), for Technical internship students are ready to pay between 4000 Rs and 6000 Rs. However, students are ready to pay only between 2000 Rs and 4000 Rs for development and Education internships.

As we consider that only families with an income superior than 20000 Rs can afford sending their Children for international internships, we tried to know how many students remain approximately in our targeted market. Calculations showed that the net number of students targeted is 7500 students.

We can notice clearly that Men are more ready to have international experiences than Women. So our communication should focus on men.

In order to know what kind of internship to offer for each specialty, we combined the specialties and internships variables. Results showed that students of Art, Biology and medicine are likely to choose development internship. Also, we discovered that Management and engineering students tend to choose same kinds of internships which are Management and techniques.

The ACP and AFC analysis show that Master and Doctorate students are more likely to choose 1 year internships, bachelors would choose normally between 2 and 6 months and Undergraduate students are likely to choose an internship that last between 6 weeks and 4 months.

Business Strategy

a) The target
Our target is composed of young students whose ages range between 18-24 years wishing to undertake internships abroad, mainly in European countries and North America with the intention of going to realize and apply their knowledge on technical engineering and management or in order to go participate alongside some many international organizations to develop different projects of high importance b) The positioning
Our position is that of a company providing educational services, close to our customers, and have competent and qualified personnel for the processing of requests and the needs of stakeholders c) The Core Competence:

* The knowledge of the market and its different actors * The partership with AIESEC * A long experience in the education services field

Mix Marketing :

a) The Service
Overall description of the service: Our Company will work as processing applications for students wishing to complete their internships abroad.
Service Description by categories:

1. The basic service:
Our company principal activity is to complete the procedures for visa applications, while offering language courses to applicants that could allow them to be easily accepted in Foreign Universities

2. The peripheral service:
The service device is that our company will offer internship abroad and this situation could be a real asset that would attract more and more people.

b) The Promotion

* Web Site BNOVERSEAS * Advertisement on FACEBOOK page * Distribution of flyers in areas with high potential * Advertising panel in the region and within the major campuses. * Insertion in newspapers and magazines read by the target

Moreover , we should know that it can be very interesting to lead the advertising campaign in the period From April to June.

c) The price
Given the intangibility of services, it is very difficult to set a specific price for the service.
First, analysis of survey results shows that the average customer is willing to pay between Rs 4000 and Rs 8000 Moreover, AIESEC provides its service with a price ranging between Rs 3000 and 9000 depending on the type of training.
Based on this analysis, it seems appropriate to offer a higher price than that offered by AIESEC, so that BNOVERSEAS can reach a substantial profit.
The exact prices will be determined later after which rates exact AIESEC.

d) Staff contact:
A team of 2 or 3 people will be predisposed to respond to customer expectations and needs of students wishing to take advantage of the service offering.
From the other side, two members of AIESEC remain in constant contact with BNOVERSEAS

e) The outlet:

The room must be arranged so as to achieve a warm and inviting by using bright colors and cheerful. The layout of the entry must be well designed to ensure maximum comfort and convenience.

THE POSITIONING ANALYSIS

SWOT

SWOT identifies the strengths and weaknesses of the company, the threats and market opportunities.

a) Strengths:
This product is a tailor with optional coverage to meet the specific needs of the customer BNOVERSEAS. The program is very flexible and can meet the various criteria that may require the customer in terms of duration, sectoral and Destination. The prices BNOVERSEAS offer will be very beneficial and will therefore good competitiveness. b) Weaknesses :
It is a formula that is still unknown to the population, BNOVERSEAS should employ a force of effective communication c) Threats: Presence of other companies working in the same niche and in the same perspective d) Opportunities : * Partnership with AIESEC * Strong demand and development of high quality.
BCG ANALYSIS :
Our company BNOVERSEAS could hold considerable market share by offering exclusive service "Service Abroad", which allows her to better position itself against its competitors, on the other hand, the proposed product is very attractive vis-a-vis the target customers so it could also be called "Stars." Accordingly, and consistent decision making, this product is fit to make appearance on the market.

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