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Markets and Non Markets

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Market and Nonmarket Environments

Market environment includes those interactions (which involve voluntary economic transactions and the exchange of property) between firms, suppliers and customers that are governed by Markets and Contracts.
Nonmarket environment is composed of the social, political and legal arrangements that structure interactions (between the firm and individuals, interest groups, govt. entities, and the public which are intermediated not by markets but by public and private institutions) outside of, but in conjunction with, markets and contracts.
Public institutions differ from markets because of characteristics such as majority rule, due process, broad enfranchisement, collective action, and publicness.
Activities in the non market environment are Voluntary when, firm cooperates with govt. officials or an environment group and are Involuntary in the case of, govt. regulation or a boycott of a firm’s product led by an activist group.

Nonmarket issues high on firms agenda include :
1. Environmental Protection
2. Health & Safety
3. Regulation & Deregulation,
4. Intellectual Property Protection
5. Human Rights
6. International Trade Policy
7. Regulation & Anti-trust
8. Activist Pressures
9. Media Coverage of Business
10. Corporate Social Responsibility &
11. Ethics

Management & Managers is both responsible for formulating and implementing nonmarket as well as market strategies.

Market Environment determines significance of nonmarket issues to the firm.
Nonmarket Environment shapes opportunities in the marketplace.

Market Environment
Nonmarket Environment
a) Competitive a. Competitive
b) Performance is determined by competition among firms as directed by their market or competitive strategies. b. Legislation, regulation, administrative decisions, and public pressure are the result of competition involving individuals, activist and interest groups, and firms.
c) Strategies are intermediated by Markets. c. Strategies are intermediated by public and private institutions including legislatures, courts, regulatory agencies and public sentiment.
d) Of business changes and competitive advantage evolves d. Changes and the issues on a firm’s nonmarket agenda evolve.

Nonmarket issues have five basic sources:

1. Scientific Discovery & Technological Advancement
2. New Understandings
3. Institutional Change
4. Interest Groups Activity
5. Moral Concerns

Or

Nonmarket issues can arise from

1. New Technology & Scientific Uncertainty
2. Changes in Understandings
3. Institutional Actions
4. Market Forces
5. Heightened Moral Concerns

Approach to the Nonmarket Environment:

1. One approach is to respond to nonmarket issues only when they are strong enough to force the firm to act.

2. A second approach emphasizes limiting the extent of the damage once the firm has been challenged by an issue.

3. A third approach is anticipatory and is intended to prepare the firm to take advantage of opportunities as they arise and address issues before they become problems.
4. A fourth approach is proactive with the firm and its managers not only anticipating nonmarket issues but also acting to affect which issues arise and how they will be framed.

The fourth approach is the most effective but it requires considerable sensitivity to the sources of nonmarket issues and how they progress.

A fundamental step in anticipating nonmarket issues is to view the potential issue or business practice from the perspective of others who might be concerned about it.
For e.g. The Graduation Cards.

Five Stages of Nonmarket Issue Life Cycle:
1. Issue Identification
2. Interest Group Formation
3. Legislation
4. Administration
5. Enforcement

The life cycle is useful because it identifies a pattern and serves as a reminder that issues with simple origins can garner support, propelling them though a series of stages and resulting in significant impacts.

The life cycle was originated by Ian Wilson while at General Electric.

The nonmarket environment is characterized by four I’s
1. Issues
2. Interests
3. Institutions
4. Information

1. Issues are the basic unit of analysis and the focus of nonmarket action.

2. Interests include the individuals and groups with preferences about, or a stake in, the issue. Interests include those who have an economic stake in an issue. Interests include special interest, activist, and advocacy groups and other nongovernmental organizations (NGOs).
The interests may be grouped as follows:
A. Organized Interests
a. Automakers
b. United Auto Makers
c. Insurance Industry
d. Trial Lawyers
e. Oil Industry
B. Unorganized Interests
a. Car buyers
b. Borrowers
c. Passengers
C. NGOs
a. Environmental Groups such as Sierra Club, Bluewater, Network, Rainforest Action Network
b. Center for Auto Safety
c. Consumer Federation of America
d. Union of Concerned Scientists.

3. Institutions include govt. entities such as legislatures and regulatory agencies as well as the news media and public sentiments.

The govt. legislatures, the executive branch, the judiciary, administrative agencies, regulatory agencies, and international organizations such as the World Trade Organization (WTO).

Or a) Legislatives
b) Administration and Regulation Agencies
c) Private Regulation
d) Judicial
e) International
f) Nongovernmental
g) Executive Branch

These institutions both make decisions and serve as arenas in which interests compare over issues.

The nonmarket environment includes the set of laws established by these institutions such as gas guzzler tax and labor laws, as well as regulations such as safety and fuel economy standards established by administrative and regulatory agencies.

Institutions can also be established by private means. Such institutions include the insurance system and voluntary agreements such as those pertaining to SUV collision safety and carbon dioxide reduction in the European Union.

The nonmarket environment also includes nongovernmental institutions such as news media and public sentiment.

Institutions are not unitary bodies.

4. Information pertains to what the interested parties know or believe about the issues and the forces affecting their development.
Information refers to what interests and institutional officeholders know about the issues the consequences of alternative courses of action and the preferences of those concerned with an issue.

Information is also frequently at the heart of strategies for addressing nonmarket issues.

Lobbying, for example: involves providing information officeholders about the likely consequences of policy alternatives for their constituents and the public more broadly.
Information provision is also important in regulatory rule making because of the complexity of most regulatory issues and because agencies are required to develop a recording supporting their actions.

Information can also be an instrument of nonmarket competition.

Information can also be important to the progress of issues.

Extra:

Robert Galvin who led Motorola for three decades described Motorola’s approach to its nonmarket environment as “writing the rules of the game”.

Galvin’s point is not that companies dictate the rules of the game but rather that those rules are shaped by the strategies of firms and other interested parties and by the governing institutions.

The exception is when the jobs of office holders the budget, or the status of the office is at stake.

Managers are in the best position to understand how the firm’s market activities give rise to nonmarket issues and to assess the significance of nonmarket issues for overall performance.

Managers thus have the responsibility for addressing nonmarket issues and formulating nonmarket as well as market strategies.

Marketing of drugs directly to doctors is referred to as detailing.

The Brazilian constitution allowed the country to violate a patent in the case of abusive practices.

Metabolite Defense: Arizona’s DUI law says, “it is unlawful for a person to drive or be in actual physical control of a vehicle in this state while there is any drug defined in section 13-3401 or its metabolite in the person’s body.” Impairment doesn’t matter, as it’s a strict liability crime. If a test can detect a drug or its metabolite in your body, you’ll be charged regardless of the quantity. http://brownandlittlelaw.com/blog1/tag/metabolite/
The Clear Air Act of 1990 addressed automobile emissions in a novel manner by focusing not only on the automobile and its emissions control system but also on the fuel used.

The real name of cheeseburger bill is the Personal Responsibility in Food Consumption Act.

The restaurant industry baked the Commonsense Consumption Act, the state version of the cheeseburger bill.

Abbreviations:

1. PTA: Parent and Teachers Association
2. MADD: Mothers Against Drunk Driving
3. PhRMA: The Pharmaceutical Research & Manufacturers Association.
4. OTC: Over-the-counter
5. DTC: Direct-to-Consumer
6. AMA: American Medical Association
7. FDA: Food & Drug Association
8. TRIPS: Trade Related Aspects of Intellectual Property Rights Agreement
9. PBMs: Pharmacy-Benefit-Managers
10. NACDS: National Association of Chain Drug Stores
11. NCPA: National Community Pharmacist Association.
12. Patient Advocacy Groups
13. Association of Trial Lawyers
14. MTBE: Methyl Tertiary-Butyl Ether
15. RFG: Reformulated Gasoline
16. EPA: Environmental Protection Agency
17. California Air Resource Board
18. TAME: Tertiary-Amyl Methyl Ether
19. ETBE: Ethyl Tertiary-Butyl Ether
20. DIPE: Di Isopropyl Ether
21. BMI: Body Mass Index
22. CALPIRG: California Public Interest Research Group
23. TBA: Tertiary-Butyl Alcohol
24. CEI: Competitive Enterprise Institute
25. MEAL: Menu Education & Labeling Act
26. CSPI: Center for Science in the Public Interest
27. ADA: Americans with Disabilities Act
28. Safe Drinking Water & Toxic Enforcement Act
29. NCBA: The National Cattlemen’s Beef Association
30. USDA: U.S Department of Agriculture
31. PETA: People for the Ethical Treatment of Animals
32. The American Meat Association
33. UEP: United Egg Producers
34. HFC: Hydrofluorocarbon
35. CFC: Chlorofluorocarbon http://www.unep.org/geo/geo4/report/Acronyms.pdf
36. CC: Code of Conduct
37. ALF: Animal Liberation Front
38. ELF: The Earth Liberation Front

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