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Measuring the Impact of Hrm on Organisational Performance

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doi:10.3926/jiem.2008.v1n2.p119-142

©© JIEM, 2008 – 01(02):119-142 - ISSN: 2013-0953

Measuring the impact of HRM on organisational performance
Anastasia A. Katou University of Macedonia (GREECE) akatou@uom.gr
Received September 2008 Accepted December 2008

Abstract: The purpose of this paper is to measure the impact of HRM on organisational performance in the context of Greece. Data were collected from 178 organisations using a questionnaire survey in the Greek manufacturing sector, and analysed using the ‘structural equation modelling’ methodology. The results indicated that the relationship between HRM policies (resourcing and development, compensation and incentives, involvement and job design) and organisational performance is partially mediated through HRM outcomes (skills, attitudes, behaviour), and it is influenced by business strategies (cost, quality, innovation). Thus, the contribution of this study for academics and practitioners is that HRM policies associated with business strategies will affect organisational performance through HRM outcomes.

Keywords: HRM policies, organisational performance, Greece

1

Introduction

Over the last ten years significant steps forward have been made in identifying the HRM – performance relationship. However, serious gaps in our understanding still remain with respect to the causal ordering of the variables involved in the HRM – performance relationship (Purcell, Kinnie, Hutchinson, Rayton, & Swart, 2003; Wright, Gardner, Moyniham, & Allen, 2005). Specifically, in analysing the impact of HRM on organisational performance, each of the HRM-performance linkage models developed complements the others by adding constructs, variables or relationships (Alcazar, Fernandez, & Gardey, 2005). A serious limitation that recent reviews of
Measuring the impact of HRM on organisational performance A.A. Katou 119

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