1. There are several factors that can have an impact on the relationship between employees and employers; these are identified as internal and external factors.
Internal factors;
• Pay and rewards attract and retain employees. Having the right pay and benefit for employees motivate them. This helps employees feel valued and can remove animosity between employee and employer. Training and development has a positive impact on employees, this shows investment from the employer and enhances career progression.
• Organisation culture has a large impact on the relationship, if an organisation has a certain culture that is generally expected from employees. For example, employees are expected to work more than their contracted hours however should the employee require time off for dental or doctor appointment, the flexibility is there from the employer to enable employees to attend such appointment without any salary deduction.
External factors;
• Technology can have huge impact on employment relationship. New and improved technology within a production organisation, for example, may lead to redundancies as the manual work from employees may no longer be required. This will have an impact on those employees who still remain employed, they could feel demotivated and be left wondering if they would be next to be made redundant.
• Pay and rewards are also an external factor as well as internal. Employees could be offered a better salary for a similar role therefore demands a higher salary and reward with their current employer. However, this could cause conflict if the demands are not met and create hostility which could result in the employee leaving.

2. Types of contracts;
• Permanent contract is the most commonly used contract. It is a contract without an end date, indefinite.
• Temporary contract is normally used for a specific time therefore has a