...8, 2012 By: Kary Wilson Mergers Don’t Always Lead to Culture Clashes 1. In what ways were the cultures of Bank of America (BOA) and MBNA incompatible? Both giant organizations retained a dominant culture; however, their personalities were defined by different characteristics. MBNA featured a formal style. It was characterized as free- wheeling, entrepreneurial spirited, and secretive. This organization’s employees were accustomed to high-life, executive salaries, generous perks, and exhibited a formal dress code. Its management was perceived as arrogant and autocratic. This giant believed in speed. Bank of America (BOA) differed greatly from its merging counterpart. BOA was a less formal organization which grew by thrift, maintained low-cost, no non-sense operations, featured a more casual dress code, and believed in size and smarts rather than speed alone. Its management was perceived a bureaucratic. BOA resembled CEO Robert Keirlin’s personality who was notorious for maintaining a modest and frugal personal profile. 2. Why do you think their cultures appeared to mesh rather than clash? Both organizations have a dominant culture and several subcultures. Although different from one another, both organizations shared some similar core values. The primary factor preventing clashes is attributed to the way management handled cultural transitions. Different cultures may be a recipe for disaster however, these two mergers showed appreciation for each...
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...Problem Definition Culture clash is a condition that occurs when the rules and norms of an individual's culture conflict with the role demands of conventional society. Justification for Problem Definition A culture clash is when two cultural groups get together and differences in their values or beliefs create misunderstandings or other problems. Merged companies are an excellent example of culture clashes, which clearly observed on salaries rate, dress code and perks Alternative course of actions Describe clearly the current merge and how everything is going to be. Try to understand the other side different culture. Altering organizational practices and procedures. Evaluation of Alternatives Describe clearly the current merge and how everything is going to be , this can be achieved by clearly and honestly identify the current merge and try to get a feedback , listen to the others who mainly faced that conflict , this may help to find a solution that may decrease this conflict. Try to understand the other side culture , how things was and how it’s going be and try to predict their response to be able to get ready for better solution , and if possible try to keep things that can be in the middle of both cultures i.e. compromise solution . Altering organizational practices and procedures, often the organizational structure reflects the norms of just one culture and inherits the cultural conflict. In such cases, structural change becomes necessary to make the...
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...characteristics of that job are sources of motivation and what characteristics may lead to dissatisfaction or burnout? How would you redesign the job to emphasize the first set of characteristics and deemphasize the others? Consider a specific job within the criminal justice system. What characteristics of that job are sources of motivation and what characteristics may lead to dissatisfaction or burnout? DQ 2: How would you redesign the job to emphasize the first set of characteristics and deemphasize the others? DQ 3: Describe the goals of your local police department. How do official and operative goals compare? What variables would you suggest to measure the achievement of those goals? Describe the goals of your local police department. DQ 4: How do official and operative goals compare? DQ 5: What variables would you suggest to measure the achievement of those goals? Law - General Law CJA 474 Week 1 Inidivdual Assignment A Diamond Personality Paper CJA 474 Week 2 Inidivdual Assignment Motivation and Control Thanks for Nothing Paper CJA 474 Week 2 Learning Team Assignment Work Perspectives Paper and Outline CJA 474 Week 3 Inidivdual Assignment Bullying Bosses Paper CJA 474 Week 3 Learning Team Assignment Wellness Strategy Survey and Recommendations CJA 474 Week 4 Inidivdual Assignment Mergers Don’t Always Lead to Culture Clashes Paper CJA 474 Week 4 Learning Team Assignment Problem Solving Action Form...
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...TABLE OF CONTENTS EXECUTIVE SUMMARY 3 MERGERS & ACQUISITIONS 4 DISTINCTION BETWEEN MERGERS AND ACQUISITIONS 5 TYPES OF MERGERS AND ACQUISITONS 7 Horizontal Merger 7 Vertical Merger 7 Co-Generic Merger 7 Conglomerate Merger 7 RECENT EXAMPLES 8 REASONS FOR MERGERS AND ACQUISITIONS 10 Growth of the company 10 Synergy 10 Diversification and expansion 11 Elimination of competition 11 × REASONS WHY MERGERS AND ACQUISITONS CAN FAIL 12 No common vision 12 Weak leadership and poor governance 12 Poor strategic fit 12 Cultural and Social Differences 13 Incomplete and Inadequate Due Diligence 13 Poorly Managed Integration 13 Overpaying the target company 13 Changing market condition 13 ARTICLE STATING REALITIES OF M&A for HR 14 SUCCESS MANTRA for M & As 15 Cultural integration 15 Change Management 16 Management resources 16 Role of HR in M&A’s 18 Three Stage Model of Mergers and Acquisitions 21 Stage 1-Pre-Combination (HR Issues): 21 Stage 2-Combination and Integration (HR Issues): 22 Stage 3: Solidification and Assessment (HR Issues): 22 Role of the HR Department in M&A Activity 23 INDUSTRY EXAMPLE – Schnieder 26 Challenges due to acquisitions 26 Industry Example – MTS 29 Conclusions 30 At the Company Level 30 At the HR Level 31 REFERENCES 33 EXECUTIVE SUMMARY Mergers and acquisitions, as a means of rejuvenating and restoring business, have become increasingly popular...
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...McShane−Von Glinow: Organizational Behavior, Second Edition Part Four Organizational Processes Organizational Culture © The McGraw−Hill Companies, 2002 C H A P T E R 15 Organizational Culture AFTER READING THIS CHAPTER , YOU SHOULD BE ABLE TO : Learning Objectives I Describe the elements of organizational culture. I Discuss the importance of organizational subcultures. I List four categories of artifacts through which corporate culture is communicated. I Identify three functions of organizational culture. I Discuss the conditions under which cultural strength improves corporate performance. I Discuss the effect of organizational culture on business ethics. I Compare and contrast four strategies for merging organizational cultures. I Identify five strategies to strengthen an organization’s culture. McShane−Von Glinow: Organizational Behavior, Second Edition Part Four Organizational Processes Organizational Culture © The McGraw−Hill Companies, 2002 C arly Fiorina is taking Hewlett-Packard back to the future by reformulating the California-based technology company’s legendary culture, known as the H-P Way. “The H-P Way is about innovation; trust and respect and integrity; contribution to community; and performance,” says Fiorina, H-P’s first CEO hired from outside the company. The problem, she argues, is that employees have distorted these values over the years. “The H-P Way has been misinterpreted and twisted as a gentle bureaucracy...
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...C H A P T E R Organizational Culture Learning Objectives After reading this chapter, you should be able to: • Describe the elements of organizational culture. • Discuss the importance of organizational subcultures. • List four categories of artifacts through which corporate culture is communicated. • Identify three functions of organizational culture. • Discuss the conditions under which cultural strength improves corporate performance. • Discuss the effect of organizational culture on business ethics. • Compare and contrast four strategies for merging organizational cultures. • Identify five strategies to strengthen an organization’s culture. 16 S I X T E E N 496 T o an outsider, PeopleSoft is one of the loopiest places on the planet. The Pleasanton, California, business management software company has nerf ball shootouts and minigolf tournaments in the hallways. Dress-down day is every day of the week. A white collar is usually a T-shirt. The bagels and gourmet coffee are free. Having fun is so ingrained that many employees—called PeoplePeople—say it’s the best place to have a bad day. PeopleSoft also values egalitarianism— treating everyone with respect and minimal status differences. Executives don’t have secretaries, special perks, or grandiose offices. “Don’t kiss up and slap down,” PeopleSoft cofounder Dave Duffield reminds everyone. In other words, give the bagel delivery guy the same respect as the company president. PeopleSoft is also extreme on...
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...to work together in a systematic way. Like orchestra conductors, managers direct the talents and actions of various players to produce a desired result. It’s a complicated job, and it becomes much more so when managers are trying to get people to change, rather than continue with the status quo. Even the best CEOs can stumble in their attempts to encourage people to work together toward a new corporate goal. In 1999, for example, Procter & Gamble’s Durk Jager, a highly regarded insider who had recently been promoted to CEO, announced Organization 2005, a restructuring 73 october 2006 T h e To o l s o f Co o p e rat i o n a n d C h a n g e Extent to which people agree on what they want program that promised to change P&G’s culture. However, not everyone at P&G agreed that such sweeping change was necessary or that the way to achieve it was to reduce investments in the company’s core brands in order to fund radical, new products. The organization rebelled, and Jager was forced to resign only 17 months after taking the helm. The root cause of Jager’s very public failure was that he didn’t induce P&G employees to cooperate–a requirement of all change campaigns. To achieve such cooperation, managers have a wide variety of tools at their disposal, such as financial incentives, motivational speeches, training programs, and outright threats. But although most competent managers have a good grasp of what cooperation tools are available, we’ve observed that they may be less...
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...to work together in a systematic way. Like orchestra conductors, managers direct the talents and actions of various players to produce a desired result. It’s a complicated job, and it becomes much more so when managers are trying to get people to change, rather than continue with the status quo. Even the best CEOs can stumble in their attempts to encourage people to work together toward a new corporate goal. In 1999, for example, Procter & Gamble’s Durk Jager, a highly regarded insider who had recently been promoted to CEO, announced Organization 2005, a restructuring 73 october 2006 T h e To o l s o f Co o p e rat i o n a n d C h a n g e Extent to which people agree on what they want program that promised to change P&G’s culture. However, not everyone at P&G agreed that such sweeping change was necessary or that the way to achieve it was to reduce investments in the company’s core brands in order to fund radical, new products. The organization rebelled, and Jager was forced to resign only 17 months after taking the helm. The root cause of Jager’s very public failure was that he didn’t induce P&G employees to cooperate–a requirement of all change campaigns. To achieve such cooperation, managers have a wide variety of tools at their disposal, such as financial incentives, motivational speeches, training programs, and outright threats. But although most competent managers have a good grasp of what cooperation tools are available, we’ve observed that they may be less...
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...international headlines on June 7, 2005, when it acquired the money-losing mobile phone division of Germany’s Siemens and launched the brand, BenQ-Siemens. Subsequently the acquisition proved to be a strategic mistake, as the two companies could not successfully integrate. This article tracks BenQ’s acquisition of Siemens, from the perspective of BenQ, through a qualitative case study. The analysis focuses mainly on culture and communication issues in what became an unsuccessful acquisition. The results indicate that the German Siemens and Taiwanese BenQ are different in important ways, from national culture to organizational culture. BenQ’s failed acquisition of the Siemens handset was a wakeup call, providing a valuable lesson to other companies planning to create their own global brand recognition. The issue here is the extent to which the two companies’ incompatible cultures made it unlikely that they could add value and create synergy. This study concludes that an international merger and acquisition has a better chance of success when managers consider the host country’s culture and allocate enough time and resources for assimilation. Furthermore, managers need to communicate and clearly define objectives and performance expectations during the integration and implementation process. Taiwan has spawned many top-tier electronic component vendors and contract manufacturers. As profit margins for contract manufacturing...
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...TU-53.1360 Cross-Cultural Management Assignment 1.12 Mister Y Mister X Mister Z Mister W Mister Q Table of Contents 1. Introduction................................................................................................................................... 1 2. Group Members and Dynamics of Team............................................................................... 2 2.1. Mister Y ...................................................................................................................................................... 2 2.2. Mister X ...................................................................................................................................................... 2 2.3. Mister Z ...................................................................................................................................................... 2 2.4. Mister W ..................................................................................................................................................... 3 2.5. Mister Q ...................................................................................................................................................... 3 2.6. Dynamics of the team .................................................................................................................
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...Master Thesis Ethnic Conflicts and Transition to Democracy in Africa: Recurrence of Ethnic Conflicts in Kenya (1991-2008) Author: Berita Musau Matrikelnummer: 0601567 Academic degree aspired Master (M.A) Vienna, August, 2008 Studienkennzahl: A 067 805 Studienrichtung: Global Studies - a European Perspective Advisor: Prof. Dr. Walter Schicho Table of Contents Dedication ……………………………………………………………………. iii Acknowledgment …………………………………………………………….. iv List of Acronyms …………………………………………………………….. v List of Tables and figures …………………………………………………….. vii Abstract in English …………………………………………………………… viii Abstract in German …………………………………………………………... ix Chapter One: Introduction ………………………………………………… 1 1.1. Introduction …………………………………………………………… 1 1.2. Problem statement …………………………………………………….. 2 1.3. Aim and objectives of the research …………………………………… 4 1.4. Research questions and hypotheses …………………………………... 7 Chapter Two: Literature review and theoretical framework ……………. 8 2.1. Literature review ……………………………………………………… 8 2.2. Transition to democracy and ethnic conflicts in Africa ………………. 12 2.3. Definition of concepts ………………………………………………… 16 2.4. Theoretical framework for analysis of ethnic conflicts ……………….. 18 2.4. Research methodology ………………………………………………... 21 2.5. Significance of the research …………………………………………... 23 Chapter Three: Background to the struggle for democracy and ethnic conflicts in Kenya……………………………………………………………. 24 3.1. A short retrospect in to Kenya’s colonial...
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...abroad was “sink or swim.” And fast disappearing are the organizations who still say “the way we do it here is the way we do it everywhere.” It is now possible to prepare global managers and leaders to learn how to learn in new cross-cultural situations, thus speeding up their adaptability and improving their productivity. For experienced hands, the new methods allow them to share their own experience more effectively with the next generation of leaders. New approaches can also add intercultural competence to the curriculum of a learning organization. Truly global organizations have moved beyond “think globally, act locally.” They have acquired the ability to continually learn from the global environment and to support the virtual third cultures necessary for effective multicultural communication. One of the things we have...
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...Organisational culture of ORGANIZATIONAL CULTURE Definition The values and behaviors that contribute to the unique social and psychological environment of an organization. Organizational culture includes an organization's expectations, experiences, philosophy, and values that hold it together, and is expressed in its self-image, inner workings, interactions with the outside world, and future expectations. It is based on shared attitudes, beliefs, customs, and written and unwritten rules that have been developed over time and are considered valid. Also called corporate culture, it's shown in (1) the ways the organization conducts its business, treats its employees, customers, and the wider community, (2) the extent to which freedom is allowed in decision making, developing new ideas, and personal expression, (3) how power and information flow through its hierarchy, and (4) how committed employees are towards collective objectives. It affects the organization's productivity and performance, and provides guidelines on customer care and service, product quality and safety, attendance and punctuality, and concern for the environment. It also extends to production-methods, marketing and advertising practices, and to new product creation. Organizational culture is unique for every organization and one of the hardest things to change. Organizational culture is the behavior of humans who are part of an organization and the meanings that the people attach to their actions...
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...SDO Project (08/1501/94) Changing Management Cultures and Organisational Performance in the NHS (OC2) Research Report Produced for the National Institute for Health Research Service Delivery and Organisation programme April 2010 prepared by: Russell Mannion (University of Birmingham), Huw Davies (University of Dundee & St Andrews), Stephen Harrison (University of Manchester), Frederick Konteh (University of York), Ian Greener (University of Durham), Ruth McDonald (University of Nottingham), George Dowswell (University of Birmingham), Kieran Walshe (University of Manchester), Naomi Fulop (King’s College, London), Rhiannon Walters (King’s College, London), Rowena Jacobs (University of York), Paula Hyde (University of Manchester) Address for correspondence: Professor Russell Mannion Health Services Management Centre University of Birmingham Park House 40 Edgbaston Park Road Birmingham B15 2RT Queen’s Printer and Controller of HMSO 2010 1 SDO Project (08/1501/94) Contents Acknowledgements ....................................................8 1 Introduction .......................................................9 1.1 Aims and objectives of the study ..................................... 9 1.2 Research design and project overview .............................10 1.3 Structure of the report ..................................................11 2 Policy and Organisational Culture in the NHS: An Overview ..........................................................
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...Organizational Behavior Overview Organizational behavior seeks to explain the function of complex organizations and predict the outcomes of changes to their components or underlying dynamics. It is most often applied to private-sector businesses, but it can also be used to describe the dynamics of government agencies, religious organizations and even municipalities. The study of organizational behavior requires a multi-disciplinary approach that draws upon decades’ worth of sociological and psychological research. As opposed to human resource management and its related field of study, which focuses on recognizing individual actors’ motivations and controlling their behavior accordingly, the academics and business professionals who explore the science of organizational behavior seek to explain the broader outcomes that these actors produce. Organizational behavior can be broken into two broad categories: “micro-level” dynamics and “macro-level” outcomes. The former concerns the interactions of individuals within small groups tied to a larger organization while the latter concerns the interplay of entire organizations within a sector or industry. Organisational Behaviour: What You Need to Know The study of organizational behavior is a by-product of the Industrial Revolution. Although nominal theories of efficiency have existed since ancient times, early-modern economist Adam Smith is generally considered to be the grandfather of organizational behavior. His seminal work on...
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