Chapter 8
|[pic] |1. |Socialization is a process of adaptation that takes place as individuals attempt to learn the values and norms of|
| | |work roles. |
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| | |[pic]A. |
| | |True |
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| | |[pic]B. |
| | |False |
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|[pic] |2. |Employee training focuses on an employee's future personal growth. |
| | |[pic]A. |
| | |True |
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| | |[pic]B. |
| | |False |
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|[pic] |3. |An organizational culture is the system of sharing meaning within the organization that determines how employees |
| | |act. |
| | | |
| | |[pic]A. |
| | |True |
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| | | |
| | |[pic]B. |
| | |False |
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|[pic] |4. |Research shows that very few individuals new to an organization go through the outsider-insider passage. |
| | |[pic]A. |
| | |True |
| | | |
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| | |[pic]B. |
| | |False |
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|[pic] |5. |In OD, intergroup development is used to build cohesion within work groups. |
| | |[pic]A. |
| | |True |
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| | | |
| | |[pic]B. |
| | |False |
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|[pic] |6. |Which of the following is not an assumption that underlies the socialization process? |
| | |[pic]A. |
| | |Socialization influences employee performance and organizational stability. |
| | | |
| | | |
| | |[pic]B. |
| | |Although possible, loneliness and a feeling of isolation are unusual for new employees. |
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| | |[pic]C. |
| | |New members suffer from anxiety. |
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| | |[pic]D. |
| | |Socialization does not occur in a vacuum. |
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| | |[pic]E. |
| | |Individuals tend to adjust to new situations in similar ways. |
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|[pic] |7. |Lydia quit her new job on the second day, saying that the job was not at all what she was willing to do. Which |
| | |socialization stage is completed? |
| | |[pic]A. |
| | |This is not socialization. |
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| | | |
| | |[pic]B. |
| | |Encounter. |
| | | |
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| | |[pic]C. |
| | |Prearrival. |
| | | |
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| | |[pic]D. |
| | |Metamorphosis. |
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| | |[pic]E. |
| | |Reality. |
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|[pic] |8. |Melisa is the HR manager at ABC, Inc. She is trying to determine the training needs of her company. What is the |
| | |first question she should consider? |
| | |[pic]A. |
| | |How much does training cost? |
| | | |
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| | |[pic]B. |
| | |Is there a need for training? |
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| | |[pic]C. |
| | |What are the financial goals at ABC, Inc.? |
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| | |[pic]D. |
| | |What tasks must be completed to achieve the organizational goals? |
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| | |[pic]E. |
| | |What are the most effective training methods? |
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|[pic] |9. |Which of the following is a type of on-the-job |
| | |training method? |
| | |[pic]A. |
| | |Vestibule training |
| | | |
| | | |
| | |[pic]B. |
| | |Simulation exercise |
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| | |[pic]C. |
| | |Case-study analysis |
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| | |[pic]D. |
| | |Role-playing exercise |
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| | |[pic]E. |
| | |Job rotation |
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|[pic] |10. |Which of the following best describes the socialization stage where individuals confront the |
| | |possible dichotomy between their organizational expectations and reality? |
| | |[pic]A. |
| | |Prearrival stage |
| | | |
| | | |
| | |[pic]B. |
| | |Metamorphosis stage |
| | | |
| | | |
| | |[pic]C. |
| | |Crisis stage |
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| | |[pic]D. |
| | |Encounter stage |
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| | |[pic]E. |
| | |Orientation stage |
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|[pic] |11. |Matt owns a Boston investment house. He just dropped 5 of senior managers off in the |
| | |Appalachian foothills with camping gear and food and told them to meet him in 5 days at a |
| | |designated spot. What kind of employee development is this? |
| | | |
| | |[pic]A. |
| | |Survival training |
| | | |
| | | |
| | |[pic]B. |
| | |Vestibule |
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| | | |
| | |[pic]C. |
| | |Packing |
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| | |[pic]D. |
| | |Simulation |
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| | |[pic]E. |
| | |Job rotation |
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|[pic] |12. |Your text describes OD based on an organizational reality that includes rapid and uncertain |
| | |change as which of the following? |
| | | |
| | |[pic]A. |
| | |White-water rapids |
| | | |
| | | |
| | |[pic]B. |
| | |Garbage can |
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| | |[pic]C. |
| | |Washing machine |
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| | |[pic]D. |
| | |Worm hole |
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| | |[pic]E. |
| | |Job morphing |
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|[pic] |13. |Which of the following is true regarding employee development? |
| | | |
| | |[pic]A. |
| | |It focuses on future jobs in the organization. |
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| | |[pic]B. |
| | |It is present-day oriented. |
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| | | |
| | |[pic]C. |
| | |It focuses on individuals' current jobs. |
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| | |[pic]D. |
| | |It focuses on past learning experiences. |
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| | | |
| | |[pic]E. |
| | |It aims at enhancing the skills and abilities that employees need to immediately perform |
| | |their jobs. |
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|[pic] |14. |Just suppose you took your “final exam” for a course the day before the semester started. |
| | |Then you took it again as the final at the end of the semester. Then, the department chair |
| | |compared the scores to see how much you learned. This activity would be an example of what |
| | |kind of training evaluation method? |
| | |[pic]A. |
| | |Student-teacher interaction opinions |
| | | |
| | | |
| | |[pic]B. |
| | |Testing |
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| | |[pic]C. |
| | |Pre-post training performance with control group |
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| | |[pic]D. |
| | |Outcome assessment |
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| | |[pic]E. |
| | |Pre-post training performance |
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|[pic] |15. |Which of the following is not a type of simulation exercises? |
| | |[pic]A. |
| | |Case analyses |
| | | |
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| | |[pic]B. |
| | |Experiential exercises |
| | | |
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| | |[pic]C. |
| | |Role playing |
| | | |
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| | |[pic]D. |
| | |Vestibule training |
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| | | |
| | |[pic]E. |
| | |Group interaction |
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