...I trust you have read the memo sent by David Spencer last February 23 concerning the acquisition of EnviroTech, Inc. This merger will certainly have rewarding consequences for InterClean and will strengthen the new strategies that the company is leading, enter the market of full-service cleaning solution packages. All changes can create uncertainty and negative reactions for different reasons, lack of trust, economics threats, fear of personal failure, threats to values and ideals, among others. These reactions can affect the productivity of our employees. A manager's behavior can be at the core of employee productivity issues. Therefore, it is essential that as leaders we demonstrate total domain of the above mention reactions from employees and work toward to avoid their manifestation. There are many factors that can affect employee productivity but the most important is the behavior and attitude of the leader. We should adopt a leadership style that can permit employees to be part of the merge and let them know that their concerns will be addressed. Since no style of leadership in specific works best in all situations, we are great leaders and will adapt based upon the objectives, needs, and situations specifically in your group. I encourage you to adopt a democratic or participative style and be an employee-oriented leader so you can emphasize your job on respect and demonstrate interest in your subordinates. Do not forget that there are some tasks and goals to...
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...Organizational Behavior Sarah Self MGMT 311 July 27, 2013 Organizational behavior Within all organizations whether big or small it is essential to create a proper work environment for all of their employees. The key aspects to creating this type of environment are the ability to understand employee behavior, strong communication, ability to adapt, and strong ethics. For this paper I will be discussing the issues that I had with my previous employer. The issues described in this case are to do with management. When there is a communication breakdown between employees, a totalitarian leadership that does not consider the views and participation of employees and unprofessional handling of information, the organization is bound to fail. This could be due to a lack clear and defined channels of communication in the organization, inadequate training of managers in management science and are just bad leadership. Whenever there are such problems, the solutions could include the following as specified in the explanations below: Communication Firstly, communication by definition is the sharing of information between two or more individuals and /or groups to get at a particular understanding (Bauer, T., & Erdogan, B. 2010). This implies that the meaning of the information contained in the message to be must be easy to encode for it to qualify as effective communication. Good communication is an essential element of any organization’s success. Mangers should spend a great...
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...Harvard University Fall 2014 MGMT E-4000: Organizational Behavior – Tuesday: 5:30 - 7:30 PM Online – Live Web conferencing/Hybrid (Weekend Required) Dr. Carmine P. Gibaldi Telephone: (718) 990-7446 Fax: (516) 944-4005 E-mail: cgibaldi@fas.harvard.edu Appointments: By appointment via the web, telephone, and in person COURSE DESCRIPTION This course deals with human behavior in organizations and with practices and systems with in organizations that facilitate or hinder effective behavior. Conceptual frameworks, case discussions, and skill-oriented activities are blended within each topic. Topics include communication, motivation, group dynamics, leadership, power, and organizational design and development. Class sessions and assignments are intended to help participants acquire the skills that managers need to improve organizational relationships and performance. COURSE OBJECTIVES This course aims to improve ones understanding of human behavior in organizations and ones ability to lead people to achieve more effectively and how to increase organizational performance. Readings are assigned to give the student a clear understanding of the specific material. Cases are assigned to afford the student the opportunity to apply the theory, and put it into practice. Students will be expected to explore and reflect on their own experiences in the work place, and discuss ways in which they might apply the material to their daily...
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...MGMT 591: Leadership and Organizational Behavior Project Proposal Workforce Diversity and Performance [Type the author name] MGMT 591 Professor: Tyson Moore Ph.D. 7/21/13 OVERVIEW OF ORGANIZATION The organization that will be my topic of discussion for my project paper is Jons Marketplace. I would like to specify that I am not part of this organization; 98 percent of my life I was on my own, but I do have a relative working there as a manager. As a brief overview of the organization that I have chosen for my topic, I can say that this organization was founded in 1977 as a family-owned supermarket chain in southern California. Their approach is “Everyone knows that no two snowflakes are alike, so why should neighborhood markets be? (No trick question here: they shouldn’t.) Our sentiment exactly. We’ve created our stores to be as unique and special as our customers. That’s why we’ve adapted each JONS market – each store layout, each building design, each product offering – to the needs and preferences of its specific community. In each case we’ve worked hard to gather so many different types of general grocery items and international items under one roof, so you can spend less time searching for the foods you love – and more time savoring them.” Well, I like that. This approach is showing exactly some things about diversity in general and about their diversity workforce. And here it comes what we call work force diversity, according to their website:...
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...Courtney Haines MGMT 341 December 9, 2015 Case Study 12.1 Rambo Goes Violent Violence in the workplace can happen in any type of work environment with any type of employees. Some violence indicators an employee might display violent or destructive due to different levels of stress that are having. They can show signs of stress by any changes in a person’s behavior patterns, and increase in destructive behavior at the workplace, outburst and emotional phases, cursing, becoming isolated and blaming other employees. Another indicator of workplace violence is the facial expressions that are shown on one’s face. This is an uncontrollable thing because nonverbal communication is natural and you cannot hide turning red, shaking or having impulsive gestures. Not only can you experience violence nonverbally, but you can verbally as well. Some things that could be said by one employee to another such as making comments through threats or references to any type of violence can be very offensive. Some actions management can take to help prevent workplace violence is to state that the company maintains a zero tolerance policy for violent or aggressive behaviors in the workplace. If there are any violent behaviors noticed by anyone in the organization, inform the worker experiencing the violence on the company’s procedure that they should follow. Another way you can help prevent this is by having the policy in the employee’s handbook so they have access to the information about what to do...
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...TOPIC: Employee Engagement [pic] Name: Debbie Ann Marie Mccalla Course # and Title: MGMT 591: Leadership and Organizational Behavior Instructor: Professor Vicki Boone Date: Sunday June 2, 2013 MGMT 591: LEADERSHIP AND ORGANIZATIONAL BEHAVIOR PROJECT OUTLINE Organization Overview The organization of interest that I will base my course project on is, Sunset Jamaica Grande Resort and Spa. This is currently a three star rated all-inclusive hotel, which is located on the island of Jamaica. This property consists of two towers, the north and south towers, which total to 730 rooms, which is situated along the beach front. There are a variety of amenities such as: a spa, slot machines casino, four specialty restaurants, two grills, a main buffet dining area, seven bars (including a swim up bar), lavish pools with Jacuzzis and water slides, conference rooms that holds 2500 persons, banquet facilities, business center, private beach, tennis courts, gym and a night club. The majority of Sunset Jamaica Grande guests are from North America and Europe, which clearly identifies the hotel’s peak season to be in the winter. While training at SJG as a trainee manager in food and beverage, I have realized a breakdown in relationship development, employee feedback, employee motivation, poor accountability, employee recognition, and employee freedom and respect. The hotel went from having over 600 employees to a little...
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...David Fender MGMT 321-800 February 21, 2010 Boston Duck Case Study Swim with the sharks and live Boston Duck Tours is a success story founded by a disgruntled investment banker manager. Equity theory explains the reason for Andrew Wilson deciding to launch the venture. Working endless hours in a pressure intensive environment of investment and feeling that he was not being paid properly for his output input ratio Wilson not only made a career change but made a leap of faith into entrepreneurialism. Underpayment inequity is defined as when a person believes that he is not receiving the outcomes given his inputs and efforts. Remedies of underpayment inequity have been noted to be a lowering of a person’s inputs such as decreasing work hours or lowering the effort or being absent or asking for compensation increases. Inequity involves a person and a referent; it is not applied in isolation. Leaving the employer is one remedy noted. Wilson’s experience with the investment banking industry likely instilled the need to implement the equity theory principle at Boston Duck Tours. Most notably, Wilson wants to ensure his employees are equitably treated insofar as their outcomes and inputs are in equilibrium. Top performers are attracted to deliver their best performance if their outcomes are perceived to match their inputs. One learning theory, operant conditioning theory, is present at Boston Duck Tours. Employees conducting the tours, a.k.a. conducktors, adorn...
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...MGMT 150: CONSUMER BEHAVIOR Spring 2012 Tentative Syllabus T/H 12:30-1:50 Paul Merage School of Business Instructor: OfficeOffice Hours E-Mail | Dr. McAlexanderSB 321T/H 2:30-2:30jmcalexa@uci.edu(Please include in the subject line of email correspondence: “UCI Consumer Behavior”) | GTA: Jennifer CorderoTBABy Appointment, send email to schedule an appointment timejcordero@uci.edu (Please include in the subject line of email correspondence: “UCI Consumer Behavior”) | Required Texts: Consumer Behavior by Michael Solomon 10th ed. Course Objectives: Consumer Behavior is an interdisciplinary field that studies how consumers acquire, consume, and dispose of goods and services. This course will adopt an interdisciplinary perspective and approach the study of consumer behavior from the perspectives offered by several disciplines: psychology, sociology, anthropology, and marketing. What should emerge from this broad study is a rich understanding of this important facet of human behavior. Be prepared, such an ambitious goal places high expectations upon the students of this class. Grading: Your grade will be based upon your performance on three exams and unannounced quizzes. Additionally, students may participate in an optional term project. The final exam will be COMPREHENSIVE. Please note that optional assignments are NOT “extra credit.” Their scores and associated points will be calculated into your grade in the same way as normal assignments and examinations...
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...Course Project Outline By Godwin Chilewa Email gstchilewa@gmail.com Leadership & Organization Behavior Course Number: MGMT 591 Prof: John Poore January 30th 2014 I. Introduction I have chosen GOSTCH as the subject of my final course project. GOSTCH created in Tanzania in 1968, under the name GSC, as an offshoot of the electronics department of Compagnie Générale de Géophysique, GOSTCH took on its current name in 1982. The company then moved from Tanzania to Houston in 1975. At the time GOSTCH had 24 employees. Today GOSTCH is a world wide leader in the seismic acquisition industry with 3200 employees in 15 countries. The company is responsible for designing, manufacturing, and selling high-tech integrated equipment for hydrocarbon exploration in land, transition zone, ocean-bottom cable, marine and downhole environments. Like most seismic acquisition GOSTCH whose headquarters in Houston Texas sell its product to oil and gas drilling companies like Shell, Chevron, Exxon-Mobile, and BP. The department I am focusing in this company is Human Resource which is responsible for recruiting, hiring, and training new employees as well as daily scheduling and employee benefits. The department consists of 15 employees. About ¾ of them have been with the company for less than 5 years. I am Change Management Consultant focusing on people side of change. My position gives me opportunity to interact with low level employees and senior leaders of the organization. My primary responsibility...
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...There are many definitions of Organizational Behavior (OB). In order to develop a personal operating definition of OB, I read several definitions to help form a framework of what OB means to me. The definitions I read ranged from the very complex to the very simple. Along with many OB definitions, there are also many different types of research. Mole noted four assumptions that are used in all OB research (2002). 1. Behavior is predictable 2. Behavior is caused 3. Behavior has many causes 4. Generalities can be made Personal Operational Definition With the above assumptions, as well as the concept that OB is a combination of different fields of behavioral sciences, I developed the following operational definition of OB. The study of Organizational Behavior is to observe, analyze and learn, what variables influence individual behavior, at both the individual and group levels, and understand how it affects the behavior of the organization. I will use this operating definition in my organization as we plan to make a major software change. The process is underway to replace the maintenance software system with an updated software so that a purchasing package can be procured that will integrate the two. By observing the behavior of the employees, I will be able to better understand the cause of their resistance to change. I will recommend a cross functional team to address all the concerns and determine what features of the old software are important and should be...
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...APOLLO .W. MBOGO ( MOI UNIVERSITY)------- Organizational behavior Organizational behavior refers to the study of people and their behavior in the organization and their work place. Organizational behavior is an aspect that deals with great range of disciplines which includes management sociology, psychology, and communication. Organizational behavior brings about achievement of highest performance and good results due to the application of knowledge about how people, individuals, and groups act in organizations and workplaces. Through the study of organizational behavior, managers are able to know the problems affecting the employees in the organization and come up with solutions to solve these problems. As a result it brings they work harmoniously together as a family thereby bringing high achievement If a manager is assigned to manage an organization, it is necessary for him or her to understand how the organization operates. Organization may refer to the combination of science and people. While science and technology can be predicted, human behavior in an organization cannot be predicted. This is because human behaviors arise from needs and value systems of people. Organizations refer to people this means that without people organizations would not exist. This means that if managers want to understand the organizations in which they work, they must first understand the people who are the constituents of the organizations. People are the most valuable assets of the...
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...Architecture and the Environment Paper  • Prepare a 1,150- to 1,400-word paper in which you explore human response to physical structure. As a part of your paper be sure to address the following:  o Describe how physical structure affects human behavior. o Analyze architecture as a means of controlling human behavior. o Describe the environmental psychological implications of commercial and residential design, including purpose and considerations. o Analyze the importance of architectural development supporting sustainable development. Architecture and the Environment Paper The Environment and its inhabitants cannot be explained separately both shape each other and is shaped by the environment. There are different kinds of environments that need different kinds of behavioral workings that are sensory input, internal representations that change the structure of the earth for who people live there. “To understand the interactions of the physical world and behavior, then, we must consider the two in an intertwined fashion†(Todd & Wilson, 1993). Effect of Physical Structure on Human Behavior Architectural design always played a significant aspect in one’s comfort and health. It is a different form of art surrounding one every day. Unfortunately, for years, it has not been considered this way and its benefits have not been recognized. However with the increasing research and interest in...
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...manager who wants to encourage efficiency and the highest standards of service? A stage of Change Model as proposed by Prochaska and Colleagues for addictive behaviors consists of six dynamic stages. The six stages are: Precontemplation, Contemplation, preparation, action maintenance, and termination. Precontemplation is when an individual is not considering making any changes. Contemplation is the time when an individual is aware there is a problem and is considering taking action to resolve it. Preparation refers to the time when an individual commits to taking action sometime within the next 30 days. Action is the busiest time. There are noticeable efforts to change the targeted behavior. Maintenance is the stage when a person tries to stabilize the behavior change and prevent relapse. Termination is the final stage, this occurs when there is zero temptation to revert back to the old behavior. Healthcare administrators can utilize the Prochaska Stages of Change model to assists themselves in developing procedures to support patients or subordinates who will benefit from behavior modification. It helps one to recognize that the customary counseling and patient is not always effective with all individuals’. Being familiar with the stages through in which individuals pass during the course of successfully altering a behavior permits us to be able to fashion interventions to the individual. Our understanding of this concept permits one to enrich those stages by utilizing specific...
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...Running Head: EMPATHY AND SOCIAL LEARNING Developing Empathy: Nurturing Through Social Learning Abstract This paper explores the Social Learning Theory and how prosocial behavior, specifically empathy, is cultured through observation, modeling and imitation. Empathy is defined through a review of Bandura’s Bobo Doll experiment, Jeremy Sloan’s article on developing empathy and the impact it has on animals in our world, and an assessment of empathy in future criminal justice professionals. All provide evidence and data to support the finding that adults have lasting influence on children and how ones behavior is formed. Empathy is a vital trait and it’s a primary requisite for successfully managing daily experiences. Key words: Empathy, Modeling, Social Learning, and Development Introduction The development of empathy allows us the innate ability to relate to another’s experiences, motives and feelings. It is the foundation of compassion and caring, and is monumental in many of life’s challenges and successes. It is what allows us to learn from others and become responsible, caring adults. Many significant professions require empathy: medical care, fire rescue, education, criminal justice, and most importantly parenting. Tragic events such as slavery and the Holocaust illuminate the significance of empathy, it’s part in humankind’s wellbeing, and how requisite it is to encourage healthy development of the trait (Sajo, 2011). It is therefore of utmost...
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...Behaviorism, Humanistic and Psychoanalysis. The Humanistic approach began as a movement in the 1950's meant to take a healthy, or holistic, method to understanding the nature of what it is to be human. This perspective addresses values important to humans: love, compassion, creativity, etc. It is considered the third force of Psychology, the first being Behaviorism and the second being Psychoanalysis. The founders of the Humanistic theory were Abraham Maslov and Carl Rogers. They concerned themselves with the psychological well-being of a person, it focused on being able to realize your full potential or 'self-actualization'. This concept had a huge impact on psychology as we know it today because it concerned itself with areas of human behavior that other theories ignored. "The humanistic perspective values the integrity of each individual" (Editorial Board, 2011). It is believed that you could lose yourself because you become preoccupied with the notion of gaining acceptance from others. When you, as a person, are so consumed with being accepted, you tend to mold yourself and become something and someone that you are not. "The Humanistic perspective saw humans as being intentional, that they seek to have a sense of purpose and value" (Career Education Corporation, 2010). One of the therapeutic methods...
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