...MGMT530 – Conference Decision Week 1 Case Analysis Template Katrina Johnson Management 530 Managerial Decision-Making 1) Define the decision problem? This case is about an Accounting System User’s Conference that was to be held in New Orleans, LA. However, due to Hurricane Katrina, the hotel is no longer able to accommodate the conference. Management must decide whether to move the conference to a different venue or change the dates to a later time, giving registrants’ limited notice. 2) What is the general nature of the problem? Competition for participants to take part in this conference is critical for customer retention, product development and product enhancements. Due to the magnitude of the destruction left in the wake of the hurricane, there is a strong likelihood that the conference will not be held. In addition, switching locations could possibly result in a loss of customers and the reputation of the hotel. 3) What event triggered the situation? Although Hurricane Katrina was the root cause of the dilemma, a natural disaster is a foreseeable event. Management should have had a backup plan in place, therefore the triggering event in my opinion is the lack of preparation on behalf of management, conference organizers, and hotel management. 4) What are the imposed constraints on the situation? As stated in the case, all attendees have prepaid their registration fees. They have to decide whether they want to still attend the...
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...MGMT530 – Conference Decision Week 1 Case Analysis Template 1) Define the decision problem? As indicated by the scenario it seems that the decision problem is a matter if the accounting systems annual conference that is previously scheduled to occur on September 13-16,2005 should be canceled, due to the fact Hurricane Katrina has occurred and demolished building and homes leaving them in ruin in the city of New Orleans, Louisiana. The primary issue thus becomes does the board or committee moves the conference to a future date or have conference at another location that would thus incur higher costs for hotel for patrons of the conference in addition to it would be a price increase for flights that were already scheduled to New Orleans. 2) What is the general nature of the problem? The issue is categorized as a non-program problem due to the fact that it is a natural disaster that is not able to be controlled. Since it is not able to be controlled areas no forecasting as to the extent of damage nor the range of geographic devastation that will occur to the area or surrounding cities. 3) What event triggered the situation? Hurricane Katrina has laid ruin to the city of New Orleans, Louisiana. Thus patrons are not able to stay in the allocated hotel for the conference to be held. 4) What are the imposed constraints on the situation? The constraints on the particular situation are the fact that 200 and participants have already prepaid for the conference...
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