...Course Project MGMT570 – Managing Conflict in Workplace Professor September 2012 Introduction I. Work Environment A. History of Bayou Sorrel Lock B. What we do and how. II. Background A. What is the conflict and how did it begin? 1. What parties are involved? a. What are their conflict handling styles? 2. Factors contributing to conflict a. Different cultures b. Communication failure B. What has been done to mitigate the conflict? i.i. What conflict handling modes have been utilized? i.ii. Which mode was most effective/ ineffective? III. Recommendations A. How to bring closure to the conflict 1. Communication 2. Team Work 3. Compromise IV. Reflection A. What I learned from this assignment. B. How I will integrate what I have learned into my daily work routine. V. References Introduction I am a Lock & Dam Operator at Lock & Dam structure in . A Lock & Dam Operator I operate electrically, electronically, and/or hydraulically controlled lock or lock and dam gates, control valves, and other associated equipment required for passage of a variety of private and commercial traffic through the lock structure. Work Environment Our structure is a part of the Operations Department within the of the US Army Corps of Engineers in...
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