Becoming Upper Management
Christi Merritt
MGT/230
September 30, 2013
Warner Anthamatten

Becoming Upper Management
In March of this year, I was offered the position of general manager at Which Wich?, where I was working as an assistant manager. That was an easy decision to make. I was already performing the work. My store caters as well as serving customers. Some catering orders have to be delivered, which is where my problem came into play. I did not have a car! I needed one in order to make deliveries. I was given until April 1 to buy a car, or I would forfeit my position.
The first step after identifying my problem was deciding where to buy a car. I talked to my parents about my problem and they suggested that I go to the place they bought their car. The second step was deciding whether to use my parents’ dealership or going to a used car lot that I had heard great things about. I decided to go to the dealership. After waiting around for over an hour, I learned that my credit would not allow me to buy a new car, even though I had the down payment required. I then went to the used car lot and left with a good utility truck that is big enough to deliver large catering orders.
My decision making process was very similar to the one described in the text. First I identified my problem (I needed a car). Second, I generated alternative solutions (buying a car). I then made the choice of where to buy a car. Next, I implemented my decision. After evaluating my decision, I realized that I had left out step 3 of the decision making process, evaluating my alternatives (Bateman & Snell, Chapter 3, 2011). Had I not skipped step 3, I would have looked at my credit and discovered that my credit was not bad. The problem was that I did not have enough credit. I would have went to the used car lot first and not wasted an entire day looking for a good car.