...Running head: PROBLEM SOLUTION: GLOBAL COMMUNICATIONS Problem Solution: Global Communications John Smith University of Phoenix Problem Solution: Global Communications Problem-based learning allows the student to develop his or her problem-solving skills by applying them to an authentic scenario that requires them to identify a problem, apply a problem-solving approach to develop and analyze alternative solutions, and recommend and defend an optimal solution (University of Phoenix, 2010, para. 2). The Global Communications (GC) scenario identifies several issues for the student to analyze and solve using the lessons learned from the course. This paper identifies the major issues that GC is facing. These issues will be analyzed and the perspectives and ethical dilemmas of the stakeholders will be identified. An examination of the problem statement will reveal what improvements GC would like to see in three years. Alternate solutions will be presented and analyzed for validity. An appropriate risk will be assessed on the selected solutions and mitigation techniques explored. From this evaluation an optimal solution will be selected and a plan to implement explored. Finally, a plan to evaluate the results will be presented. Situation Analysis Issue and Opportunity Identification This is a challenging time for GC, the mega-giant telecommunications company headquartered in Centralia, USA. The telecommunications industry is flooded with competition...
Words: 4413 - Pages: 18
...Running head: PROBLEM SOLUTION: GLOBAL COMMUNICATIONS Problem Solution: Global Communications John Doe University of Phoenix Problem Solution: Global Communications Problem-based learning allows the student to develop his or her problem-solving skills by applying them to an authentic scenario that requires them to identify a problem, apply a problem-solving approach to develop and analyze alternative solutions, and recommend and defend an optimal solution (University of Phoenix, 2010, para. 2). The Global Communications (GC) scenario identifies several issues for the student to analyze and solve using the lessons learned from the course. This paper identifies the major issues that GC is facing. These issues will be analyzed and the perspectives and ethical dilemmas of the stakeholders will be identified. An examination of the problem statement will reveal what improvements GC would like to see in three years. Alternate solutions will be presented and analyzed for validity. An appropriate risk will be assessed on the selected solutions and mitigation techniques explored. From this evaluation an optimal solution will be selected and a plan to implement explored. Finally, a plan to evaluate the results will be presented. Situation Analysis Issue and Opportunity Identification This is a challenging time for GC, the mega-giant telecommunications company headquartered in Centralia, USA. The telecommunications industry is flooded with competition and...
Words: 4413 - Pages: 18
...Running head: PROBLEM SOLUTION: COASTAL COUNTY CLERK OF COURT. Problem Solution: Coastal County Clerk of Court Samantha Rea University of Phoenix MMPBL/540 Problem Solution: Coastal County Clerk of Court One of the many difficulties that managers face today in the workplace is understanding how to manage conflict in very diverse environments. It is always challenging to find the most appropriate ways to resolve disputes among employees. When conflict is unresolved or left unattended it can impact every facet of the business. Conflict has a tendency to interrupt proper channels of communication, as well as to lower morale among other team members. Managers and Corporate Leaders must determine a system for resolving disputes and the key to the model must be to handle the conflict in a timely fashion. If left unresolved, conflict can potentially damage the work flow and in some cases can lead to unnecessary lawsuits and corporate demise. Issues and Opportunities Coastal County Clerk of Court is the local community service office in the small town of Amber Beach, FL. The Clerk’s office has been running for years under the leadership of Art Brewer who has managed the division with very low overhead and very few technological upgrades. Most of the systems are manual and the objectives for the office are simply to remain in the public eye whenever possible. Under Mr. Brewer’s management there have been few changes from year to year. Now that the city of Amber...
Words: 3849 - Pages: 16