Monitoring and survellaince of employees
Pro
One of the key benefits of monitoring employee computer activity is maximising workplace productivity. In today’s society, most workers spend the majority of their time on their computers and on the Internet. This issue has great prevalence in modern society, as a recent survey found that one out of every eight American workers spend two or more hours per day writing and reading personal e-mails and using their work-based Internet connection for non-work related activities (Towns & Johnson, 2003, p. 10). Another survey (1999) found that more than 90% of American workers acknowledged that they used the Internet for personal purposes during work hours and 84% said that they used their employer-provided e-mail accounts to send and receive personal e-mails (Towns & Johnson, 2003, p. 10).
From the employer perspective, it is incredibly easy for workers to engage in their social lives through the Internet and to get distracted. So by the use of monitoring employee computer activity, managers are able to see and further reduce the unproductive activity at work. What employers do with this information dictates whether its ethical or not to monitor employees. Employers must use this information to further align workers goals with the organisation and to decrease the amount of time spent on non-work related websites. Although a balance between work and social lives should be met, allowing employees to feel apart of the organisation. A few methods employers can utilise monitoring for the organisation is to provide performance evaluation and to show employees their work habits. Electronically prepared performance evaluations give an unbiased evaluation, without introducing employer opinions allowing employees to be judged only on the quantity and quality of their work. Also by showing employees their work habits,