...THE MORAL RESPONSIBILITIES OF MANAGERS 'The moral responsibilities of managers, whether in the public or private sphere, generally include upholding the law, fulfilling the legitimate duties of their positions, observing relevant codes of ethics and otherwise abiding by generally held moral principles such as honesty and not knowingly doing harm.' (Teehankee, 2007) In the past, traditional duties of managers were recognised to only focus on administrative work and controlling the employees so as to ensure productivity was efficient and profitable. However, Henry Mintzberg, a Canadian academic, disagreed with the typical view of mangers and found that managers were not the 'robotic paragons of efficiency' that they were usually made out to be (The Economist, 2009), but were figures of authority that had great responsibility to ensure employees were happy, safe and motivated within the workplace. Mintzberg's book, 'the Nature of Managerial Work' looked at the different responsibilities and 'managerial roles' that are enforced on a manager today. He divided the roles into three categories: a)Informational b)Interpersonal and c)Decisional. Interpersonal roles are those important to the moral duties of a manager, and Mintzberg rated these just as highly as administrative duties. These interpersonal duties include role and moral responsibilities included being a “figurehead” for employees i.e. someone the workers can come to for help and who can voice the complaints and opinions...
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...understand what’s going on here. When an employer is hired employee’s they be looking for the one’s that can be good solve problem. When you have a manager of a company they have to be problem solvers so they can be able to deal with all the issues of their workplace. In this paper you will learn about an organization use to create an ethical program, the ethical issues and concerns, three major moral and ethical issues and also three specific examples that virtual organization is current facing. The organization use to create an ethical program is called Patton-Fuller Community Hospital. These hospitals feel that their patients are more important than any medical bills. They feel that their patients care is the most important job the can have in life. They can give you blood, fight the flu, help you quit smoking, and also promote heart health. They have been serving the community since 1975. Technology information is very helpful because they have a lot of different departments to help serve your needs. Some clinics there ER (Emergency Room) and Operating Room, Pharmacy, labs, radiology, doctor personal offices, wards, outpatient examining rooms, and ICU (intensive care units). All these clients help a lot and help serve people in community. The ethical issues and concerns are of things going in this organization. The issue is of someone giving the wrong patient the wrong blood. The patients had the same last name but a different blood type than the other one. One patient...
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...Ethic Issues in Management Conel Joseph MGT/216 September 1, 2010 Chrystal Tart Ethic Issues in Management In business ethic issues occurs on a regular basics. How does business resolve these matters? What legal aspect does management may have to address? In any business management has to prepare for ethic issues. The businesses realize that being unaware of ethic issues in the company can be a problem waiting to erupt. In this paper I will discuss moral and ethical issues, social issues responsible in management, and legal aspects facing management. In the business world management has multiple tasks to complete on a daily basic. In a business managers are seen as a leadership role. The leader must be productive efficiency with a group of employees. The task of handling moral and ethical issues is critical aspect that management has to address. The moral issues can be tough to handle. Individuals view morals as what is right and wrong pertaining to all situations. Ethic issues ties into the moral views of the employee as well. The norm is that everyone knows right from wrong. In the workplace employee are diverse and unique. Also there are different ethnicity, race, gender, ages, and physical disabilities in the workplace. Some of the moral and ethics issue managers have to face are termination, hiring, working hours, work ethic bias, discipline, and harassment. How do managers tackle such a major problem facing business around the country? The first...
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...Ethical Issues Cari Bentsen MGT/216 July 5, 2010 Chandra Arthur Abstract In this report I will address some of the ethical issues of business that people face in their everyday lives at home, work, and school. Three ethical issues that people face in their everyday lives will be addressed in this paper. The three ethical issued are discrimination, employee layoffs, and sexual harassment. These three ethical issues are only some that people face in today’s workplace and in the environment on a day-to-day basis. Business Ethics is a form of applied ethics or professional ethics that examines ethical principles and moral or ethical problems that arise in a business environment. It applies to all aspects of business conduct and is relevant to the conduct of individuals and business organizations (Wikepedia, 2010). Ethical issues such as layoffs, discrimination, and sexual harassment are just a few of the issues companies are facing each day. Employee layoffs are ethical issues that companies are facing with today in this struggling economy. An employer may lay off an employee because he or she is not being productive or loyal to the company or the business isn’t doing well because of this struggling economy. Companies are finding themselves acquiring to cut costs and the easiest way to reduce costs is through employee layoffs. Sexual Harassment in the workplace is another ethical issue that should not be tolerated at any business. According...
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...Assignment 1: How Personal Can Ethics Get Judy Thompkins Business 520 04/21/11 Abstract: Most organizations are facing and increase in ethics issue with the recent economy. With more diversity within organizations there is an increase of unethical behavior to occur if management has not enforced a strong ethical foundation. Some of these issues include employee embezzlement, falsifying company numbers, taking kickbacks, stealing time, and taking credit for work done by co-workers. They vary from being severely unethical to minor ethical issues. No matter how severe the act it’s still unethical. An organization has policy and procedures in place as a guideline for employees to follow. When these procedures are not followed unethical activity can occur. 1. Discuss how personal differences and preference can impact organizational ethics. Personal differences such as sex, age, sexual orientation, ethnicity, gender are primary categories that make an organization diverse. More complex categories of organizational diversity are education, work experience, income, behavioral styles, and religious beliefs. There are both positive and negative attributes of a diverse organization. Some positive attributes of a diverse organization is the greater creativity, ability to reach broader markets, better decision making and a better work environment. For example, my current employer began bringing in younger employees as well as more people of different ethnic backgrounds. The...
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...The American manager in Italy was morally correct based on Kant’s three categorical imperatives1 even though the “Cultural Relativism”2 may put challenge on this statement. First of all, the American manager refused to file the tax “Italian style”3 on the grounds that understating profit is dishonest and not in compliance with corporate practice4. As Kant’s first categorical imperative states - one should “act only on maxims which you can will to be universal laws of nature”5, the manager acted on the maxim that a corporation should be honest when reporting profits. Being honest is a principle that has been universalized – consider the exception, which was exactly what happened in Italy back then: as a “generally accepted Italian practice”6, understating profits by 30%-70%7 was adopted by most companies in Italy when filing for tax. The consequence was that the Italian Tax Authorities no longer believed there is still any “honest player” and assumed every one cheats when filing tax. Thus in Italy a tax system that’s supported by honest and genuine self-reporting ceased to exist – the Tax Authorities had to meet the representative of the corporation (the commercialista8) and negotiate the “true tax payment” – the immoral action of being dishonest is thus self-defeating9. Kant’s 2nd categorical imperative promotes “respect for persons” principle10 which, put in business context, requires that “people in a business relationship not to be used (coerced or deceived) and business...
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...identify the nature of ethical problems in modern business and how to convince the stockholders on the importance of stakeholder’s interests. As a product manager I am tasked to conduct a report regarding the market demand of coffee product in Maldives and this report is based on the product named Old Town Coffee which is produced by Malaysian company and our Company Ugo Investment Private Limited wants to market the product by naming the product and produce the product in a low quality from China. Introduction As working product manager in Ugo investment in Male’ Republic of Maldives the company management has decided to produce nestle coffee product named Old Town coffee which is produced by nestle Brother Investment which has the authorized license in importing the product to Maldives. The Ugo investment company management has decided to produce Old Town coffee product from the company in a way by concentrating more cheap substance into the product as a result the cost of the production would be low and the selling rate would be lower than comparing with nestle Brother investment to bring the competition with the company. The Ugo investment management team is a group of family business owned by the elder son of the company. The company tries to establish the competition to this investment by pouring the market a low quality product which has a huge impact to the many stakeholders. This report contents the impacts for the stakeholders concerns and the ethical problems as a product...
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...Ethical Issues in Management Shawnez M. Mckenzie MGT216 September 2, 2010 Carrie Baird Ethical Issues in Management Managers are faced with daily decisions to ensure that they are leading by example in their managerial position. Managers must make sure their actions are fair, honorable, and reasonable to employees and customers is the groundwork of good ethical decision making. In today’s society ethical issues are becoming extremely complicated because of global and diversification in corporations. A broad explanation of diversity stems from personality and work style to all the visible dimensions such as age, race, ethnicity, or gender and to also to be influenced by religion, social economics and education (Lockwood, 2005). In this paper, I will describe moral and ethical issues faced by managers; explain the relationship between social issues and ethically responsible management practices apply to diversity; an example of a workplace diversity ethical dilemmas and the legal aspects management face while dealing with the issue. In addition to legalities governed or should be governed. Managers have a reasonable ethical duty to uphold the policy and the procedures of the company, so their ethical and morality is essential to employees. Managers are faced with various issues such as: diversity, work ethics, and discipline. However, diversity plays a major role in how an organization which can exemplifies that they are a company that can be open to an assortment...
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...Business Ethics and Ethical Reasoning Managers are faced with daily decisions to ensure that they are leading by example in their managerial position. Managers must make sure their actions are fair, honorable, and reasonable to employees and customers is the groundwork of good ethical decision making. In today’s society ethical issues are becoming extremely complicated because of global and diversification in corporations. A broad explanation of diversity stems from personality and work style to all the visible dimensions such as age, race, ethnicity, or gender and to also to be influenced by religion, social economics and education (Lockwood, 2005). In this paper, I will describe moral and ethical issues faced by managers; explain the relationship between social issues and ethically responsible management practices apply to diversity; an example of a workplace diversity ethical dilemmas and the legal aspects management face while dealing with the issue. In addition to legalities governed or should be governed. Managers have a reasonable ethical duty to uphold the policy and the procedures of the company, so their ethical and morality is essential to employees. Managers are faced with various issues such as: diversity, work ethics, and discipline. However, diversity plays a major role in how an organization which can exemplifies that they are a company that can be open to an assortment of employees within the organization. According to Thomas (1992), dimensions of workplace...
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...Journal of Business Ethics (2007) 73:219–229 DOI 10.1007/s10551-006-9202-6 Ó Springer 2006 A Model of Ethical Decision Making: The Integration of Process and Content Roselie McDevitt Catherine Giapponi Cheryl Tromley ABSTRACT. We develop a model of ethical decision making that integrates the decision-making process and the content variables considered by individuals facing ethical dilemmas. The process described in the model is drawn from Janis and Mann’s [1977, Decision Making: A Psychological Analysis of Conflict Choice and Commitment (The Free Press, New York)] work describing the decision process in an environment of conflict, choice and commitment. The model is enhanced by the inclusion of content variables derived from the ethics literature. The resulting integrated model aids in understanding the complexity of the decision process used by individuals facing ethical dilemmas and suggests variable interactions that could be field-tested. A better understanding of the process will help managers develop policies that enhance the likelihood of ethical behavior in their organizations. KEY WORDS: decision making, ethical framework, ethics, process, stress Roselie McDevitt Sc.D. is Assistant Professor of Accounting at the Charles F. Dolan School of Business at Fairfield University in Fairfield, Connecticut. Dr. McDevitt teaches financial and managerial accounting. Her Primary areas of research are accounting education and accounting ethics. Catherine Giapponi is an Assistant...
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...leaders and managers. It has evolved through ten years of experience with human resource development, where ethics has been an integral part of programs designed to help individuals to become excellent in their professional roles. The core element in our approach is The Navigation Wheel, a figure used to keep track of relevant decision factors. Feedback from participants indicates that dilemma training has helped them to recognise the ethical dimension of leadership. They respond that the tools and concepts are highly relevant in relation to the challenges that occur in the working environment they return to after leadership training. Keywords: business ethics, leadership training, dilemma Introduction The purpose of this article is to present a pedagogical approach to dilemma training for business managers and leaders. In the past ten years we have been responsible for ethical training sessions in programs designed to help individuals develop their leadership skills. We have used elements from moral philosophy in attempts to cultivate the participants’ theoretical understanding of the morally challenging situations they can encounter in their practice as managers and leaders. This experience has given us the opportunity to bring philosophical theories and concepts in contact with everyday challenges in business. The practical aim has been to strengthen the participants’ abilities to handle dilemmas in their professional activities and to voice their own moral viewpoints...
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...Ethical Issues in Management Whilst society is essentially based upon performance and profit, it is not unusual to find that ethical issues abound in the process of the performance review. Social, moral, and economic pressures can also influence the ethical issues which are bound up in the performance review. To further complicate matters, there are often legal aspects that have to be considered, along with the ethical issues, that are influenced by the social, moral, and economic pressures, that are all bound up in the process of the performance review. It is hardly surprising that most managers and supervisors dread this part of their job. The following will describe a workplace example of the performance review process, including two ethical issues faced by the managers, the social, moral, and economic pressures that could influence the ethical issues, and some legal aspects faced during this process. Performance Review Process The Company, a successful retail corporation, has a policy of annual reviews for in store hourly employees on their anniversary dates. The reviews are on preprinted forms with number scores ranging from 1-poor to 4-excellent in twenty-five different categories. Annual raises are based on performance and the Company does not have an annual cost of living raise. Most in store hourly employees, in position for more than four years, will reach a raise cap for the position and then only receive a $0.05 an hour raise unless they have an excellent score...
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...ETHICAL CHALLENGES FOR BUSINESS IN THE NEW MILLENNIUM: CORPORATE SOCIAL RESPONSIBILITY AND MODELS OF MANAGEMENT MORALITY Archie B. Carroll Abstract: As we transition to the 21 s« century, it is useful to think about some of the most impor tant challenges b u s i n e s s and other organizations will face as the new millennium begins. What will constitute "business as usualI" in the business ethics arena as we start andiiiuvc iniu intonew i^eiiiuiyr iviy uvciaii iiiijugiii I3 tiioi wethought is that we will move me the new iry? My overall win aiiu pulsate into the future on our current trajectory and that the new century will not cause cataclysmic changes, at least not immediately. Rather, the problems and challenges we face now we will face then. Undoubtedly, new issues will arise but they will more likely be extensions of the present than discontinuities with the past. A s we transition to the 21*' century, it is useful to think about some of the most important challenges business and other organizations will face as the new millennium begins. As I write this essay, the public seems to be more concerned with the Y2K problem and whether their computers will keep working, their power will stay on, their investments will be secure, there will be food in the pantry, airplanes will still fly, and that life as we know it will continue as usual. Optimistically, by the time this is published we will all look back and conclude that technology is amazing...
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...Managing Business Ethics Ask business managers how to manage business ethics and they are bound to receive many answers or quizzical looks. How can managers educate employees about the importance of business ethics in the company? Integrating business ethics into an organization, one must first be able to understand business ethics. Trevino and Nelson’s textbook, “Managing Business Ethics Straight Talk About How To Do It Right” (2011), introduces students to this topic. As a result of many scandals in large corporations today, business ethics is fast becoming an important subject to many business professionals. Not only do they have to learn what constitutes ethical responsibility, but they also have to “understand and manage” (p. 2) it. Companies while trying to uphold a reputable image, slip when there is a profit to be made, and this results in disasters such as the “no doc loans” or “liar loans” (p. 6) and the resulting crash of the housing market. Agencies need to be in place to ensure people are not taken advantage of and coerced into loans that they cannot realistically afford. Trevino and Nelson define “ethical behavior in business as “behavior that is consistent with the principles, norms and standards of business practice that have been agreed upon by society” (p. 19). Many standards and policies were translated into laws, but there are also some behaviors that cross into the ethics realm not considered illegal. Also, some behaviors illegal in the United...
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...through encouraging development in others of what he calls the ‘moral impulse’. His post-foundationalist approach to ethics endeavors to overcome some of the inevitable confusion created by empirical relativism and moral uncertainty by inviting individuals to transcend their egoistic moral understandings of the social self and consequently, act more caringly and responsibly towards others (Benhabib 1992; Legge 1998a, 1998b; Letiche 1998; Willmott 1998). In general, we are not ‘against ethics’ as such although all are...
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