JOMO KENYATTA UNIVERSITY OF AGRICULTURE AND TECHNOLOGY MASTERS OF BUSINESS ADMINISTRATION

UNIT : ORGANISATION BEHAVIUOR
ASSIGNMENT : DISCUSS MOTIVATING SENIOR MANAGERS
LECTURER : DR MUGAMBI

1. TITUS AGALLA HD333-C005-2835/2011

Introduction
Definitions
Motivation

Motivation is a term that refers to a process that elicits, controls, and sustains certain behaviors. For instance: An individual has not eaten, he or she feels hungry, as a response he or she eats and diminishes feelings of hunger.

Motivation- the concept
According to Webster’s New Collegiate Dictionary, a motive is “something (a need or desire) that causes a person to act.” Motivate, in turn means “to provide with a motive,” and motivation is defined as “the act or process of motivating.” Thus motivation is the act or process of providing motive that causes a person to take some action. In most cases motivation comes from some need that leads to behavior that results in some type of reward when the need is fulfilled.

Rewards
Rewards can take two forms. They can either intrinsic/internal rewards or extrinsic/external rewards. Intrinsic rewards are derived from within the individual. For a healthcare employee this could mean taking pride and feeling good about a job well done (e.g. providing excellent patient care). Extrinsic rewards pertain to rewards that are given by another person, such as a healthcare organization giving bonuses to teams of workers when quality and patient satisfaction are demonstrated to be exceptional.
Senior Managers

Senior Manager is a title given in a large company with a perceived need for additional levels in its management structure. In a hierarchy, Senior Manager falls between Manager and General Manger. The Senior Manager, like all managers, is responsible for planning and directing the work of a group of individuals,