Institute of Personnel Management Sri Lanka (Inc.)
Professional Qualification in Human Resource Management

PQHRM - 97
MODULE 08: Industrial

Relations
Examination Date: 31st January 2015

Duration: Three Hours
INSTRUCTIONS

a) Answer any five (05) questions
b) Each question carries equal marks (18 marks each).
c) Write your index number on each page of your answer script and not your name.
d) Question number should be written clearly on the left side of the blue line in the answer script.
e) Well-focused answers written in clear hand writing will earn more marks.
f) Return your answer scripts directly to the invigilator.
g) All notes, files, books, etc. should be kept at the place prescribed by the invigilator.

1) What do you mean by industrial relations? Discuss and critically analyze the above concept compared to employee relations.
(18 Marks)
2) “The proper management of industrial relations directly contributes to the Organizational effectiveness and success” Critically review this statement.
(18 Marks)
3) “Role of the Labour Department’s is to

provides guidance, direction and promoting the

industrial relations in Sri Lanka”.Discuss with your proposals for future developments
(18 Marks)

4) Discuss the effectiveness of the collective bargaining and collective agreements with employee organizations in the light of the productivity and the industrial peace in Sri Lanka
(18 Marks)
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5) “The role of the Employers Organizations is wider and more effective than the Employee Trade
Union. Discuss with proposals for the future development of Employers Organizations.
(18 Marks)
6) What is the machinery given in the “Industrial Dispute Act”, as amended, for settlement of industrial Disputes between the parties in the employee relations?
(18 Marks)
7) “Nowadays the concept of Trade unions is a fading reality, especially