1 Introduction * 1.1 Foreword * 1.2 About this Book * 1.3 About Wikibooks and Wikimedia
2 Creating and Maintaining Team Cohesion * 2.1 Team Cohesion Defined * 2.2 The Question * 2.3 Team Composition * 2.3.1 How to promote team cohesion when selecting and identifying diversity within teams * 2.3.2 Surface-Level Diversity: * 2.3.3 Deep-Level Diversity: * 2.3.4 Summary * 2.4 Internal Environment Factors Needed in Team Cohesion * 2.4.1 Communication * 2.4.2 Unity of Purpose or a Common Goal * 2.4.3 Commitment * 2.5 Role of Management in Team Cohesion * 2.5.1 Establish the Team Vision/Goal * 2.5.2 Facilitate a Working Environment * 2.5.3 Set Clear Expectations and Responsibilities * 2.5.4 Training and Staffing * 2.5.5 Get Out of Their Way * 2.5.6 Summary * 2.6 Examples of Team Cohesion: The Good * 2.7 Examples of Team Cohesion: The Bad * 2.8 Conclusion * 2.8.1 Ways to Increase Team Cohesion * 2.8.2 Potential problems * 2.9 References
3 Communication * 3.1 Introduction * 3.2 Miscommunication * 3.3 Communication Breakdown * 3.4 Planning for Communication * 3.5 Communication Tools * 3.6 Personality Types * 3.7 Conclusion * 3.8 References
4 Conflict * 4.1 Conflict Defined * 4.1.1 Conflict in Groups and Teams * 4.2 Types of Conflict that a Team Can Face * 4.2.1 Positive conflict * 4.2.2 Negative conflict * 4.3 Why is Conflict Resolution Important in a Team Setting? * 4.4 What are the Symptoms of Team Conflict? * 4.5 What are Appropriate Solutions to Conflict? * 4.6 How Can a Team Prevent Negative Conflict? * 4.7 How Do Teams Prevent Damaging Conflict? * 4.8 Resolving Conflict * 4.8.1 How Can Teams Resolve Conflict Between Factions? * 4.8.2 What Should a Team Leader Do To Resolve Conflict and Promote Team Performance? * 4.8.3 How Can a Team Member Resolve a Conflict with the Team Leader? * 4.9 References
5 Motivation * 5.1 What Is Motivation? * 5.1.1 Motivational Theory * 5.1.2 Team Motivation * 5.2 Lack of Motivation in Teams * 5.3 Motivation and Team Dynamics * 5.3.1 Understand Team Members * 5.3.2 Understand Team Goals * 5.3.3 Provide Consistent Leadership * 5.4 Motivating Team Members * 5.4.1 Motivational Myths * 5.4.2 Steps to Employee Motivation * 5.5 Sources
6 Team Inclusion * 6.1 Introduction of Best Members