...Coca-Cola India Teaching Notes Introduction The Coca-Cola India case offers students a unique opportunity to look inside a crisis for one of the world’s most important brands as it occurs inside a developing nation. The case focuses specifically on issues related to brand, reputation, and Corporate Social Responsibility (CSR), and the intersection of all three. History reveals that companies with the strongest brands, most proactive policies of social responsibility, and deepest relationships with their consumers are the most attractive targets for NGO attacks. The very assets that define these leading companies provide the fodder NGOs are looking for to further their agendas. Global Exchange’s attacks on Starbucks over fair-trade coffee and against Nike over sweatshops in Asia, like the Center for Science and Environment’s (CSE) attack on Coca-Cola India, are all examples of NGOs using companies’ powerful reputations against them. Being an attractive target, however, need not imply vulnerability. Organizations and their leadership teams need to start thinking systematically, proactively, and strategically about their reputational risk from crises concerning CSR (corporate social responsibility) and take actions to mitigate these risks before they become reality. The CSE’s allegations of pesticide-contaminated Coke and Coca-Cola India’s response provide an important example of the world’s most important brand under attack and the steps taken in the aftermath...
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...Maoism ideology: Maoism is a form of communism developed by Mao Tse Tung. It is a doctrine to capture State power through a combination of armed insurgency, mass mobilization and strategic alliances. Propaganda and disinformation against State institutions are used as additional tools. Mao called this process, the ‘Protracted Peoples War’. The central theme of Maoist ideology is resorting to violence as a tool to capture State power. ‘Bearing of arms is non-negotiable’ as per the Maoist insurgency doctrine. Maoism has a definite view about how to get to socialism, and about what needs to be done to meet the basic needs of everyone in a poor country. Development is to be on an egalitarian basis—we are all in it together and everyone rises together. Unlike the earlier forms of Marxism-Leninism in which the urban proletariat was seen as the main source of revolution, and the countryside was largely ignored, Mao focused on the peasantry as a revolutionary force which, he said, could be mobilized by a Communist Party with their knowledge and leadership. The model for this was of course the Chinese Communist rural insurgency of the 1920s and 1930s, which eventually brought the Communist Party of China to power. Furthermore, unlike other forms of Marxism-Leninism in which large-scale industrial development were seen as a positive force, Maoism made all-round rural development the priority. Mao felt that this strategy made sense during the early stages of socialism in a country in which...
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...The history of Wildlife Conservation Society research in India began in the 1960's - with the first-ever scientific study of wild tigers in central India by George Schaller. Henceforth, following a break of two decades, Ullas Karanth accelerated the present WCS-India program as a single tiger research project at Nagarhole in the year 1986. Ever since, WCS-India has developed into a comprehensive collection of activities that revolve around major global conservation strategies of WCS - scientific research, national capacity building, site-based conservation and developing new models of wildlife conservation. Acting synchronously, all these initiatives have contributed significantly to wildlife conservation in India and rest of the world during the last three decades. Wildlife Conservation Society India Program India is a mega-diversity country that is distinctly rich in vertebrate fauna. This is a result of its distinct biosphere, and, evolutionary and social histories it has faunal elements from the Indo-Malayan, Afro-tropical and palearctic regions. India boasts of about 500 species of mammal, 2000 types of Bird and at least 30,000 kinds of insects, providing an unmatched range and diversity. Book a Wildlife Tour India has an age old culture that considers human as a part of nature rather than as its masters; that displays a higher degree of equitableness for other life forms in contrast to any other part of the world. Partly as a result - and partly due to India's colonial...
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...Human Right Violations of Homosexuals Amit Kumar Anand Rohit Maheshwari Dr. Munmun Jha(Guide) IIT Kanpur, Kanpur-208016, India Abstract This paper addresses the plight of homosexual rights.Historically,homosexuals have not only been treated as social outcasts but also their legal right to equality has been denied.We have made an attempt to portray homosexuality as an alternate way of life rather than perversion or a crime. 2 Historical Background Homo erotic practices were widely present, and integrated into the religion, education, philosophy and military cultures of various societies and also condemned by many. 1 Introduction 2.1 Ancient history Homosexuality is defined as sexual orientation characterized by aesthetic attraction, romantic love, and sexual desire exclusively for members of the same sex or gender identity. The potential for homosexual behavior appears to be a basic part of human sexuality, since many people experience homosexual interest, curiosity, or activity at some point in their lives. Homosexual behavior has also been observed in most animal species. Many homosexuals prefer to be called gay or, in the case of women, lesbian because of the exclusively sexual connotation of homosexual. When individuals engage in both heterosexual and homosexual behaviors, they are said to be bi-sexual. The practices associated with the erotic attraction of people to one’s own gender have been around since the dawn of humanity. Homosexuality, one...
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...Water For People—India Country Strategy 2007 – 2011 Final Draft _______________________________________________________________________ Submitted for Consideration by the International Programs Committee December 14, 2006 Glossary ARWSP BEC BESUS CAP CPI—M CSO DFID GoWB GP IEC IMF IT KAP lpcd MDG MNP MoWR NGO NWRC O&M PRA PRI PRSP RSP SWOT TRYSEM USA UT VCHP Accelerated Rural Water Sanitation Programme Bengal Engineering College Bengal Engineering and Science University Shibpur Comprehensive Action Plan Communist Party of India—Marxist Civil Society Organisations Department for International Funding Government of West Bengal Gram Panchayat Information Education Communication International Monetary Fund Information Technology Knowledge Attitude Practice Litres per capita per day Millennium Development Goals Minimum Needs Programme Ministry of Water Resources Nongovernmental Organisation National Water Resource Council Operation and Maintenance Participatory Rural Appraisal Panchayati Raj Institutions Poverty Reduction Strategy Paper Rural Sanitation Programme Strength Weakness Opportunity Threat Training of Rural Youth for Self Employment United States of America Union Territory Volunteer Community Health Promoter Contents Section Title Introduction 1 1.1 1.2 1.3 1.4 2 2.1 2.2 3 3.1 3.2 3.3 3.4 4 4.1 4.2 4.3 4.4 4.5 5 5.1 5.2 5.2.1 5.2.2 5.2.3 5.2.4 5.2.5 5.2.6 5.2.7 5.3 6 6.1 6.2 7 7.1 7.2 Review of Water and Sanitation in India Demographic, Economic and Socio-political...
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...Corporate Social Responsibility – How the new companies’ bill-2013 will affect the lives of people in India. JOSHI BABU.PALLI 13SSMA35 Contents 1. Corporate Social Responsibility (CSR)-Definition 2. CSR history in India 3. Role of CSR in society –Indian perspective 4. Indian companies’ achievements as part of CSR so far 5. Companies bill-2013 6. Benefits and challenges to the society 7. Conclusion 1. Corporate Social Responsibility-Definition There are so many definitions are there which defined the Corporate social responsibility(CSR) in their own way but most acceptable definition is given by Lord holme and Richard watts in the book “making good business sense” i.e. “Corporate Social Responsibility is the continuing commitment by business to behave ethically and contribute to economic development while improving the quality of life of the workforce and their families as well as of the local community and society at large” with this definition we can understand that CSR that corporate companies’ contribution to the betterment of society by funding and as well as organizing the social works and fighting against the social evils. Many countries have their own terminology for CSR for example: USA uses corporate citizenship and some other countries use sustainable business etc. The concept of CSR originated in the 1950’s in the USA and the concept came into prominence in public debate during the 1960’s and 1970’s. At that time US had lots of pressing social problems like...
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...Abstract India is a complex nation with a rich history and years of diversity. With the rise of the global economy over the last century, it is safe to say that the country has become a major multi-national player. Although outsourcing to India has been a trend since the early 90’s, the country also has a growing local economy that is primed for investment should the right opportunity arise. However, not just any company can invest in or partner with India. Because India is rich in tradition and very slow to change its views, it will take a savvy, experienced investor with a team of managers willing to take on the task of creating a successful partnership with a country whose past has been riveted with corruption and a caste system that tends to hold its citizens back from improvement. A Multi National Corporation (MNC), with the right resources, will be able to benefit from the positive attributes of the developing country while at the same time contributing to the reduction of poverty and improved lifestyle of local citizens. Q#1. What are the major elements and dimensions of culture in this region? Communication The dimensions of culture can be summed up in a few points: communication, religion, ethics, values and attitudes, manners, customs, social structures and organizations, and education. Beginning with communication is perhaps the most important aspect of culture for a business manager to address. In Cross Border Commerce, author Brian Satterlee quotes John...
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...and groups come up with different conclusion of what development is. Though poverty has been reduced in some countries like China and India were there has been economic growth, Cohen argues that some African countries are still in poverty such as Somalia, Iraq and Congo. This maybe because some African leaders are only interested in personal gain. DRC president has been found to spend a lot of money on himself while his country has “a per capita gross domestic product of around $1 700”. Because of such governments who have failed to be responsible for their countries poverty in Africa is going to remain a big issue. International development was basically formed after the 2nd world war when wealthy countries thought of how to increase growth and reduce poverty in poorer countries. Rich countries started to assist poor countries with their economic growth, though the motive was to acquire some raw materials and to increase their export sales and make sure decolonisation rans smoothly. Assistance came through the government or other institutions, as poorer countries become more dependent on Aid wealthy countries stared to lose interest and the official development assistance started to drop. The 21st century saw the rise of some aid agencies who have filled this breach. Agencies such as Oxfam and humanitarian nongovernmental organisations (NGOs) are now providing health care, welfare directly to the citizens and do not work hand in hand with the governments. These private agencies...
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...Tsunami Evaluation Coalition (TEC) The International Community’s Funding of the Tsunami Emergency and Relief NGO Funding Denmark Rie Andersen Marina Buch Kristensen June 2006 TABLE OF CONTENTS ABBREVIATIONS AND ACRONYMS .......................................................................... II DEFINITIONS .................................................................................................................. III INTRODUCTION ................................................................................................................ 1 METHODOLOGY ...............................................................................................................3 Limitations with respect to definitions and formats...................................................... 3 GENERAL DESCRIPTION OF NGO CONTEXT IN DENMARK ............................................4 Selection of NGOs ...................................................................................................................... 5 GENERAL DESCRIPTION OF BUDGET SOURCES AND ALLOCATIONS ................................6 Allocation Sectors ....................................................................................................................... 7 Allocation Country....................................................................................................................... 8 Disbursements.......................................................................
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... 3. Urban Poverty 7 4. Urban Microfinance 9 5. Financial Inclusion in India 11 6. Microfinance as an Anti-Poverty Vaccine 15 7. Transformation of Microfinance in India 19 8. Scaling up Microfinance 22 9. Microfinance in India - A Tool For Poverty Reduction 26 10. SWOT Analysis of Microfinance 29 11. Delivery Models of Microfinance 32 12. Interest Rates in MFIs and prevailing trends 36 13. Scope of further study 42 14. Conclusion 44 15. Bibliography 46 OBJECTIVE OF THIS PROJECT WORK This project work tries to outline the prevailing condition of the Microfinance in India in the light of its emergence till now. Microfinance refers to small savings, credit and insurance services extended to socially and economically disadvantaged segments of society. It is emerging as a powerful tool for poverty alleviation in India. The prospect of Micro-Finance is dominated by SHGs (Self Help Groups) - Banks linkage Program. Its main aim is to provide a cost effective mechanism for providing financial services to the poor. To understand the transformation experiences better, the issues that trigger transformation were identified viz.: size, diversity of services, financial sustainability and focus. It is argued that the transformation experiences in India are not large in number. However, I found that there are three forms of organizations that seem to...
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...Lever Ltd (HLL) executives looked back at the events of the past three years at their mercury thermometer factory in Kodaikanal in the south Indian state of Tamil Nadu. After mercury leakage from the plant had been reported in March 2001, heavy expenditure had been incurred in environmental risk assessment, waste disposal and health monitoring. The expenditure had exceeded the total profits generated by the plant since its inception. But the pressure from NGOs, led by Greenpeace , who had been protesting since March 2001 had not subsided. The NGOs had indulged in novel ways of keeping the issue alive. These included chaining themselves to the HLL branch office in Chennai on 15th November 2002, disrupting the Annual General Meetings (AGMs) of HLL held on 13th June 2003 and 29th June 2004, shouting slogans and brandishing placards and enlisting sympathy from ex-workers and the general public. Greenpeace also maintained the pressure on HLL through its website, photoalbums, posters, persistent media briefing and seminars. The NGOs had most recently attacked HLL in April 2004 in a seminar in Chennai. Even as they waited anxiously for the regulator, Tamil Nadu Pollution Control Board’s (TNPCB) nod to start decontamination of equipment and remediation of soil, HLL’s senior managers believed they had discharged their duties conscientiously. They wondered what more was needed to be done to bring the whole episode to an amicable closure. Why had the events turned out to be far more...
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...Ethics and Social Responsibility in International Business 1 Ethics and Social Responsibility in International Business Ethics and Social Responsibility in International Business 2 Table of Contents Introduction ..................................................................................................................... 3 Defining Ethics and Social Responsibility ....................................................................... 3 Do Countries with Lower Ethical Views Attract Businesses? .......................................... 5 Can Ethical Business Practices be Applied Globally? ...................................................... 7 Which organizations are safe guarding ethical practices and is it working? ...................... 9 What are the Ethical and Social Responsibilities of Outsourcing? .................................. 12 What is Outsourcing? ................................................................................................ 13 Outsourcing is Beneficial........................................................................................... 15 What a Company Needs to Know Before Outsourcing .................................................. 17 What Are the Facts Regarding Child Labor?.................................................................. 18 Child Labor Global Statics......................................................................................... 18 Conclusion .................................................
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...Coca-Cola India On August 20, 2003 Sanjiv Gupta, President and CEO of Coca-Cola India, sat in his office contemplating the events of the last two weeks and debating his next move. Sales had dropped by 30-40% 1 in only two weeks on the heels of a 75% five-year growth trajectory and 25-30% 2 year-to-date growth. Many leading clubs, retailers, restaurants, and college campuses across the country had stopped selling Coca-Cola 3 and only six weeks into his new role as CEO, Gupta was embroiled in a crisis that threatened the momentum gained from a highly successful two-year marketing campaign that had given Coca-Cola market leadership over Pepsi. On August 5th, The Center for Science and Environment (CSE), an activist group in India focused on environmental sustainability issues (specifically the effects of industrialization and economic growth) issued a press release stating: "12 major cold drink brands sold in and around Delhi contain a deadly cocktail of pesticide residues" (See Exhibit 1). According to tests conducted by the Pollution Monitoring Laboratory (PML) of the CSE from April to August, three samples of twelve PepsiCo and Coca-Cola brands from across the city were found to contain pesticide residues surpassing global standards by 30-36 times including lindane, DDT, malathion and chlorpyrifos (See Exhibit 2). These four pesticides were known to cause cancer, damage to the nervous and reproductive systems, birth defects, and severe disruption of the immune system. 4 In reaction...
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...Gujarat Technological University Syllabus for New MBA Program effective from Academic Year 2011-12 (Also applicable to 2nd Year Students of 2010-12 Batch MBA Program) COMPULSORY COURSES MBA-II Semester-IV Sub Name: - Comprehensive Project Report – Industry Defined Problem (CP-IDP) Sub Code: - 2830004 In addition to Major Specializations, there will be over sixty Sectorial / Industry Areas for Practical studies in which theoretical papers / books are not to be taught in regular classroom sessions, but the teachers and students are free to use any available books, publications and online material to understand and guide the students for various sectors. Ideally, a teacher should study and specialize in at least TWO Sectors, so four teachers can guide 60 students in a class. (Reference: Appendix 1: List of Sectorial Areas for Comprehensive Project study given in Sem III Syllabus). This report is similar to the Grand Project, which was the part of earlier syllabus. The Comprehensive Project Report is based on the research methodology and students have to prepare the research report by using appropriate scientific statistical research tools for preparation of the CP in consultation with the faculty guide. (Please also refer the Guidelines for CP in MBA Semester III, as the same Project Title continues in Semester IV). A student has to opt for any ONE of the Sectorial Areas and study it thoroughly. The students may undertake the CP based on the selection of an Industry Defined Problem...
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...Coca-Cola India On August 20, 2003 Sanjiv Gupta, President and CEO of Coca-Cola India, sat in his office contemplating the events of the last two weeks and debating his next move. Sales had dropped by 30-40%1 in only two weeks on the heels of a 75% five-year growth trajectory and 25-30%2 year-to-date growth. Many leading clubs, retailers, restaurants, and college campuses across the country had stopped selling Coca-Cola3 and only six weeks into his new role as CEO, Gupta was embroiled in a crisis that threatened the momentum gained from a highly successful two-year marketing campaign that had given Coca-Cola market leadership over Pepsi. On August 5th, The Center for Science and Environment (CSE), an activist group in India focused on environmental sustainability issues (specifically the effects of industrialization and economic growth) issued a press release stating: "12 major cold drink brands sold in and around Delhi contain a deadly cocktail of pesticide residues" (See Exhibit 1). According to tests conducted by the Pollution Monitoring Laboratory (PML) of the CSE from April to August, three samples of twelve PepsiCo and Coca-Cola brands from across the city were found to contain pesticide residues surpassing global standards by 30-36 times including lindane, DDT, malathion and chlorpyrifos (See Exhibit 2). These four pesticides were known to cause cancer, damage to the nervous and reproductive systems, birth defects, and severe disruption of the immune system.4 In reaction...
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