...University of Phoenix Verbal and Nonverbal Communication Communication is the process through which we exchange information. We communicate verbally and nonverbally. These forms of communication may vary from culture to culture. We use a common spoken language to communicate with one another but it is essential to learn the language in a cultural setting to clearly understand each other. Non-verbal communication includes, but is not limited to, touch, eye contact, volume in our voices, facial expressions, posture, gestures, proximity, sounds, physical appearance and even the clothing we wear. Uniforms, for example, may be associated with the occupational status of an individual; a businessman may wear a suit, and a farmer wears overalls, and so on, each of which implies sets of relationships with the rest of the world. Our attention is usually focused on the study of verbal communication, but non-verbal communication also plays an important role in human interaction. We may use non-verbal communication to emphasize what we are saying verbally or to express our emotions lying beyond the verbal element. Among cultures and nationalities there are differences between verbal and non-verbal communication. Body language for example deals with the use of hands, arms and especially with the face. Facial expressions, such a smile, rolling of the eyes and arching of eyebrows, even breathing, may tell much about the person’s momentary feelings. For example, a person from...
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...Non Verbal Communication Christopher O’Neil Morris California College San Diego ENG 223: Communication Arts November 1, 2014 Victoria Rau Abstract In this paper, I will talk about non-verbal communication and what effect it had on the Character Cecil Gaines from the movie The Butler. Non-Verbal Communication 1 Non-Verbal Communication is define as communicating without using words. Various forms of non-verbal communication is body language, facial expressions, gestures, and there are many more. Non-Verbal communication is just as important as verbal communication. There are some situation that can’t use nonverbal communication like being god forbid hostage salutation. Also that shows how strong of relationship you have with other people if you can communicate non-verbal. As you can see more and more society is using non-verbal communication to communicate. Non- Verbal Communication 2 Start off the opening scene of the movie of “The Butler”. You Cecil Gaines with his family picking cotton in 1926 on plantation in Georgia. Now the Emancipation Proclamation was signed backed in 1863 to end slavery. But you still have plantation in the south. Young Cecil had just took a picture with his parents. One of the plantation guards walked by and asked for Cecil’s mom to help him with some work in the shed. As soon as he said that you look at the kinesics (Body Langanuge) of Cecil’s mom and dad they knew that something bad was about to happen. The look on Cecil’s dad...
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...Nonverbal Communication Jessica Davis Interpersonal Communications June 15, 2015 (Silence) (Frown) (Rustling Papers) If you could visualize me doing any of the non-verbal actions you would probably assume that I am a nervous speaker. What are non-verbal actions? More often than not you can pick up cues from body language. According to Makodia, “Body language is a term for communication which means the use of body movements or gestures in addition to sounds, verbal language or other forms of communication.” Some body movements include posture, by facial expression, gestures and eye contact. The history of nonverbal communication originated with Charles Darwin and his idea that all mammals displayed emotions through facial expressions. Similar studies by Silvan Tomkins, Rudolf Laban and Warren Lamb also support the assumption of emotions portrayed non- verbally. Most notably was Ray Birdwhistell, who "pioneered the original study of nonverbal communication—what he called 'kinesics.” Birdwhistell is an American Anthropologist most famous for his work in the detailed examination of facial expressions, body language, and gestures that are conveyed during communicatory interaction. Ray Birdwhistell was born in 1918 in Ohio. He earned his bachelor’s degree in sociology at Miami University in Ohio, his Masters in anthropology at Ohio State University, and finally his Ph.D. in anthropology at the University of Chicago. He became interested in kinesics by analyzing...
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...Non-Verbal Communication “The most important thing in communication is hearing what isn’t said” (Peter F. Drucker, N.D.). Non-verbal communication is defined as the process of communication through sending and receiving wordless cues between people. These wordless cues comes from our non-verbal behaviors; body movement, gestures, eye contact, personal space etc. (Richard Nordquist, N.D.). Although words are usually used to express our thoughts, we still convey most of the meaning through nonverbal codes. The world’s vast cultural diversity influences the way each culture interprets these non-verbal messages whereby a non-verbal expression is considered to be fine at one place but not at another. Touching perspectives are culturally determined as each culture has a clear view on when and where one may touch or not. In year 2009, as the First Lady of the United States briefly laid her hand on the back of Queen Elizabeth II at a reception, it sparked a global debate as etiquette is stern about this matter as rules are set in stone regarding one’s touch towards the queen (NYDailynews.com, 2009). Here in the United States, handshakes are common even towards strangers while hugs and kisses are exchanged between the opposite gender in the family or close acquaintance. Another example would be an African-American male who came across a Korean female receptionist and got upset as she put his key down on the counter instead of handing it to him. This doesn’t mean that the Korean is unfriendly...
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...Non-verbal communication (NVC) is the process of communicating through sending and receiving written messages and conveying messages through gestures. The quote, “Actions speak louder than words” clearly explains the meaning of nonverbal communication as well as tell us it's importance in our daily conversations. Nonverbal communication is the most important of all types of communications. It is divided into four basic types – physical, esthetic, symbolic and communication through signs. Physical - includes facial expressions, touch, smell, body movements, etc. Esthetic – includes conveying messages through painting, sculpture, dancing, etc. Symbolic – includes those involved in religion and maintaining status. Signs – includes both mechanical and physical. Our facial expressions are especially important in conveying emotions. One should pay attention to the multiple aspects of nonverbal communication and their relation with the verbal communication. In any interaction, one is likely to get simultaneous messages from a person's eyes, gestures, facial expressions, posture, use of space and touch. This would lead to misinterpretation of the conveyed/intended messages. Nonverbal messages are inherently ambiguous and could be multichanneled too. Hence, it is difficult to decode the nonverbal messages. Therefore, care is to be taken while interpreting nonverbal msesages and new and innovative ways to 'read' the same will have to be developed to prevent unnecessary...
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...[pic] ADVANCED SYSTEK PVT. LIMITED. 299/300, GIDC,BEHIND NOVINO BATTERY, MAKARPURA, BARODA – 390010,INDIA. SITE ACCEPTANCE TEST FOR ELECTRONIC FLOW METER – IOCL ITARSI CUSTOMER: INDIAN OIL CORPORATION LIMITED, MPSO END USER: INDIAN OIL CORPORATION LIMITED, ITARSI PURCHASE ORDER: 23375955 DATED 10th MAY 2011 Doc No.: IOCL/ITARSI/ASPL/9472/SAT/REV 01 |REVISION |DATE |PREPARED BY |CHECKED BY |APPROVED BY |REMARKS | |SIGNATURE | | | | | | |CONTENTS SHEET | |SL. NO. |DESCRIPTION |PAGE NOS. | | |INTRODUCTION |2 – 5 | | |SYSTEM CHECKS |6 - 7 | | |LOADING OPERATION |8 - 10 | | |Local Loading Interruption...
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...Communication is transferring information through verbal or written words. There are many principles of verbal and nonverbal communication. Some principles of verbal communication include how we are delivering our message, the tone of voice we are using and the pitch of our voice. All of these principles are important. When using verbal communication to communicate it is important to be confident in the message we are sending and to also have knowledge on what we are communicating about. A good way to practice good communication is to get feedback from someone else. For example good communication skills with someone who has a hearing disability it is important to speak clearly and slow enough to where if they have to read your lips that they can. For good communication it is important that we can conform to the person we are relaying the message to. We can often be misunderstood in a message because of our tone or pitch of our voice which could be bad. How we actually feel about a topic could be misread. We must be considerate about how another person feels about the topic as well. Ask questions and allow questions to be asked so that you are able to understand the message the sender is sending. Nonverbal communication has a few principles of its own as well. With nonverbal communication the key is to watch our facial expressions, body language, good eye contact, and open inviting posture. These are really good principles to look out for when communicating with a person nonverbally...
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...Non-Verbal Language In human-being society,people can communicate together by verbal and non verbal language .To know clearly about the meaning of non-verbal language .We can analyse the way and how we use non verbal language. We can use our words to express our fellings.However ,body language or non verbal language is also the useful way for us to express our idea. In society , we often use body language such as by gesture,posture,facial expression or eye contact to express our feeling. Examples of non verbal communication include be a smile ,wink or wave.All of these communication without the use of oral or written language .Even if you don’t say a word,your silence can communicate in a non verbal way. We can use physical communication which is the most used form of non verbal communication, covers the personal kind of communication and includes a smile or frown , wink, touch, snekk, salute, gesture and other bodily movements . Social conversation uses a lot of these physical signals along with the spoken words. A person that is aware of another’s non verbal cues will understand that person better. Even the way you are standing and your position in a group of people can communicate. The amount of distance between you and another person will be interpreted a certain way and the meaning will change according to the culture. Some gesture can mean either an attraction or can signal intensity. Standing site to site can show co-operation , where are face to face posture...
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...“Essay on the importance and the use of non-verbal communication” Few weeks back my friends and I went to a restaurant to eat, obviously. So we seat at a table and the waitress comes and gives us the menu. Everyone chose their food and drinks and we were waiting for our food. While we were waiting for our food a group of about 3 people came to the restaurant, they sat at the table next to us, they were not Hungarian they were foreign students and they spoke English. So the waitress also came for them and gave them the menu and took their order. After about half an hour the waitress brings the food for them. One the them wasn’t satisfied with his food so he called the waitress and tried to explain to her that he doesn’t like the food and that there’s something wrong with it. The problem was that the waitress was Hungarian and she couldn’t speak English and at the other side the customers also could not speak Hungarian so had a problem communicating. The guy was trying to explain the waitress that he doesn’t like the food by doing some facial expression and he told her “Nem Jo” and he delivered to the waitress the message he was trying to send. The waitress understood what he was trying to say after a while but could not answer or do anything because she can’t speak English. So she goes and brings the chef. The chef was trying to solve the problem but the bigger problem was that he couldn’t speak English too. The guy did the same for the chef and explained to him...
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...Verbal and Nonverbal Communication and Listening Skills Paper Reatte L. Miles Sociology/110 June 22, 2015 Janis Provost Verbal and Nonverbal Communication and Listening Skills Paper This paper is addressing the many different ways in which people communicate both verbally and non-verbally. Let’s define verbal communication, verbal communication encompasses any form of communication involving words that are spoken, written or indicated using sign language. The conversation we have with family, friends, neighbors or co-workers is a form of verbal communication. The ability to communicate with a language that is based on an organized system of words, rather than merely sounds, is what sets humans apart from any other species. Not only do we have language, but we also have the technology that enables us to communicate with one another no matter the physical distance. Verbal communication coexists alongside non-verbal communication, which can affect people’s perceptions and exchanges in subtle but significant ways. Non-verbal communication, (Kinesics and Proxemics), includes body language, such as gestures, facial expressions, eye contact and posture. Touch is one of the most popular non-verbal communication that not only indicates what a person feels or level of comfort, but also illustrates personality characteristics as well. A firm handshake indicates something very different than a timid handshake. Another form of non-verbal communication maybe the sound of someone’s...
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...Gender Differences in Verbal and Non-Verbal Tasks and Memory Recall Abstract Females are better at recall tasks than males. To test the level of recall a study was administered to test recall abilities in verbal and non verbal tasks and also immediate and delayed recall among males and females. It is often believed that males have a more superior recall memory than females due to the fact that more men are hired over women in jobs. And also men make more money than women. While females may earn less than men, through this study, females proved to be just as capable as males, in fact, more so, in the ability to recall memory. Introduction and Literature Review Comparing males and females is a natural occurrence: it occurs in the work force as well as in everyday happenings. Men are often hired over women, and men make more money than women. Psychologists Agneta Herlitz and Jenny Rehnman in Stockholm, Sweden asked a complicated question of human predisposition: Does one’s sex influence his or her ability to remember every day events? Their surprising findings did in fact determine significant sex differences in episodic memory, a type of long-term memory based on personal experiences, favouring women. Specific results indicated that women excelled in verbal episodic memory tasks, such as remembering words, objects, pictures or everyday events, and men outperformed women in remembering symbolic, non-linguistic information, known as visuospatial processing. For example, the...
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...Nonverbal and Unwritten Communication Myra Stilwell Business Communication and Critical Thinking/BCOM275 July 22, 2012 Pamela Lemons Communication is a mixture of verbal, written, nonverbal and unwritten forms. Verbal and written forms of communication are forms that everyone is more knowledgeable with. As humans we speak and have a language, we write our language we can communicate easily with those tools. Nonverbal and unwritten communications are also important to communication. Nonverbal and unwritten communication is weakly described as a conversation between people without using any words. This does not mean there is complete silence in nonverbal communication. The tone, pitch, and loudness of a person's voice are considered nonverbal even though there is a noise being made. There are several different categories in nonverbal and unwritten communications, but we will focus on four categories. These categories do have sound related to them. These communication devices are the use of facial expressions, gestures, body language and posture, and personal space. All of these are considered nonverbal communication. We will touch on each of these devices, give examples of how these devices help conversation, and explain how either the sender or the receiver will use the device. Facial expressions are noticeable, and used by everyone of every age. Facial expressions can convey to the sender that the receiver understands the message being...
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...nonverbal elements such as handwriting style, spatial arrangement of words, or the physical layout of a page. However, much of the study of nonverbal communication has focused on interaction between individuals,[2] where it can be classified into three principal areas: environmental conditions where communication takes place, physical characteristics of the communicators, and behaviors of communicators during interaction. Nonverbal communication involves the processes of encoding and decoding. Encoding is the act of generating the information such as facial expressions, gestures, and postures. Decoding is the interpretation of information from received sensations from previous experiences.[2] Only a small percentage of the brain processes verbal communication....
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...People act in different ways depending on how they were raised-according to their culture in other words. This also means that their use of verbal and non-verbal communication is affected by their culture which is the different ways in which people behaves, acts or think towards themselves, families and other people in society or simply a set of values and assumptions that are shared by people. It needs not said that the use of non-verbal ways of communicating are directly linked to ones culture hence the conclusion non-verbal communication is culturally bound and culture biased. Non verbal-communication, which involves all external stimuli other than the use of the written or spoken Sword, involves among other things the use of colour, use of space, touching, gift giving and time in conveying a message. The use of colour in communicating is widely used nowadays but its use started a long time ago. For instance, we grew up with the notion that the red colour means danger and that black is associated with darkness. Colours nowadays are used by manufacturers of says pesticides to warn users of the effectiveness of the poison. In communication by colour, colour tells us about people and their culture. They use red to denote a dangerous chemical. At funerals moaners wear black conveying a message of the unpleasant and disheartening death of a loved one. White is associated with purity hence its use at weddings with the bride wearing a wide gown to send the message of her purity and...
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...A Reflection on my Development of Non-verbal Communication and Empathy In this annotated bibliography, I summarized and critiqued three peer-reviewed articles. I also reflected on how these articles changed my view on how foundational registered nursing skills, such as non-verbal communication and empathy, develop. Chan, Z. Y. (2013). A qualitative study on non-verbal sensitivity in nursing students. Journal of Clinical Nursing, 22, 1941-1950. doi:10.1111/j.1365-2702.2012.04324.x The author found that non-verbal skills, such as appropriate touch, facial expression, body positioning, and voice, improved patient outcomes (Chan, 2013). Chan (2013) used a qualitative research design with 16 nursing students from Hong Kong to determine how the...
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