...Prior to taking the Nurse Manager Skills Inventory assessment, I thought I was prepared and ready to be a nursing leader for my hospital. However, the inventory assessment threw me in a completely new direction on things that I need to learn, things I have to improve upon, and things that I have to start thinking about before becoming a nurse leader. I plan on having a new positon as soon as I am done with my next class and I graduate, and with the new positon I had been planning on taking an initiative and ownership of various roles and skills which I currently do not think about. I intend on becoming an advocate for my fellow nurses, health care personnel, and patients, and from the Nurse Manager Skills Inventory I learned that I am just not ready to do this as much as I thought. I started going through the financial portion, and realized that I didn’t have the experience or mindset that is required to become a nursing leader. While this doesn’t mean that I cannot learn these skills, I plan on starting to learn them now, and to change my mindset to begging thinking more like a nurse manager in terms of financial elements. I have not thought of things before like recruiting except for the fact that we always need more nurses and we are short staffed. A nursing leader must think in terms of recruitment and retaining nurses at the same time. I know very little when it comes to economic planning or health care costs and accounting for money As well, I realized how little I know...
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...Biological agents in our water Paula Escareno Jones HCS 320 June 10, 2013 Sandra Anderson Biological agents in our water It has come to the attention of the city council and the governor of this state that three small towns close to the lower border of our great state have been hit with biological agent in the public water. In order to not create a panic but protect the civilians of these towns we must get the information that is needed out there in an organized and timely faction. One thing to remember is that it’s critical is to tell the truth and give the facts. If this one thing is done it will minimize the situation and damage that can be done. The first step is to organize our team during this crisis situation. The team will include the governor of this state, the local law enforcement, the federal government and our President of the United States to assure the general public that all is being done to control this problem from spreading throughout the United States. The governor and the local law enforcement will run this program on a local level but the President of the United States will be notify by the Governor in order to access help and will route the National Guards as needed for evacuation and crowd control. There will be a crisis communication team and Public Relations department to also deal with answering phones and escorting the media into a controlled environment for question and answer sections. Having calls answered for the media is essential to...
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...Nurse Manager Interview Questions This is a highly time sensitive search, so your timely response to this questionnaire is appreciated. Keep in mind that your answers will be evaluated for content as well as for style of communication. 1. Give an example of a care delivery challenge in your current position and describe what you did to address it? What were the results of your efforts? All of the patients on my unit in my former position were in the beginning and mid stages of Alzheimer’s with one or two very alert ones. The challenge was keeping the more alert residents from rapid mental decline. The key in maintaining the resident’s dignity is providing an environment where they can participate in their level of care, frequent interaction with family members and maintain consistency with the same caregivers. 2. Describe the characteristics and qualities you look for when hiring care givers? Why are these important to you and how do you assess for them? Kind, caring, compassionate, patient, ability to communicate clearly, prior work experience would be some of the qualities I would look for in caregiver applicants. 3. Tell me about a time you helped resolve a particularly difficult customer issue. How did you handle the situation? What was the outcome? I cannot recall any one particular situation however I have interacted with angry family members that had an unresolved issue with other staff during the week and he or she was venting to me...
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...IT’S MY BIKE Debbie Martin was overjoyed when she was selected the new Supplier Quantity Manager for the commercial product division of Cold Air Corporation. In this role, she was responsible for monitoring the quality of component parts for twelve production lines scattered throughout the large manufacturing plant. When she started the new position, Debbie knew she would be faced with many opportunities and conflicts. Her immediate supervisor, the manager of shipping and receiving, was not known as an easy person to work for. He expected his subordinates to have a take charge attitude and to avoid bothering him with trivial issues. What Debbie had not envisioned was just how trivial and non-productive some of the conflicts in her new position would be. She certainly had not expected to be on the verge of a fistfight. Debbie was just starting her shift when she received a telephone call from Ronnie, one of her subordinates. Ronnie was a purchasing parts inspector, and was responsible for inspecting certain incoming parts for all production lines in the plant. He was complaining that the Airhandler Quality team had borrowed “the bike” for a special project and would not return it. He reminded Debbie of his current project and how covering the entire 15-acre plant on foot would only delay completion of the project. Debbie rolled her eyes as she thought about the logistics of inspecting component past’s three separate buildings. She also realized that Ronnie had a...
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... |For any given situation, the force that |Clinical Ladder Program | | |drives a person to perform is dependent |Valence - wanting to participate in a | | |upon three factors: valence, |clinical ladder program | | |instrumentality, and expectancy |Instrumentality – participation in the | | | |program will lead to recognition of the | | | |bedside nurse | | | |Expectancy – a bonus upon success | | | |completion of the program | |Equity Theory |A model is based on a person evaluating |Preceptor Program | | |outcomes and inputs by comparing them with |Input – experience, education , efforts, | | |others. Two major components include inputs|skills | | ...
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...business executive, Wall Street legend and published author, taught the class. He gave up riches and a wealthy lifestyle to live as a monk in a monastery. Even though, the book was centered around John Daily a general manager of a large firm, it also depicted classroom sessions from other participants in John's class. John was advised by his pastor to attend a weeklong retreat at the Christian monastery after confessing to his pastor about his failures as a boss, husband, father and coach. As with John, each participant had their own personal reasons for attending the retreat where they all came from all walks of life. The participants included an army sergeant, a nurse, a preacher, a Hispanic principal, a black female basketball coach and so on. Each class session was a learning experience for all the participants including me. I felt like an invisible student in each class session. Each class was filled with knowledge, wisdom and understanding about the true meaning of leadership broken down into simple terms. Throughout the weeklong sessions, the meaning of leadership was defined and refined according to the daily teachings by the monk. The monk illustrated the old paradigm of leadership as top heavy beginning with the CEO, vice presidents, middle managers, supervisors, employees, and last but not least customers who were outside the box. Today, I find this same old paradigm leadership model to be in existence in most businesses. According to the monk, this model is built...
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...Mr. Peach, Alex’s boss came for a surprise visit because the plant was not delivery the order on time. Mr. Peach start yelling at Alex because one of the company favorite customer complained about his late order (41427). This is a lesson that I will not forget because it happened to me. My experience was not in a management position but as an employee. I worked at an A Dollar Mart Store over the weekend and the management always comes for a surprise visit .The manager never let me say a word like Alex. My manager always tells me that I am putting the inventory in the wrong place when his wife told me to put the inventory in a certain area. My manager always gives me an warning saying “this is your last chance. Do it right or else “. I start to work harder when my manager gives me a warning even though the manager tells me every two weeks. The warning will help the managers or even other employees to work harder and do the work right to help their company to success. The managers have to learn...
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...evaluate Allstate’s goal setting process to determine whether or not Allstate has an effective goal-setting program. After comparing the model for goal setting with the steps that Allstate had put into effect, I believe that they do have a successful goal-setting program already established. Nevertheless, when you are trying to make sure that a business is operating as smoothly and efficiently that it can, there will always be room for improvement. One way they could improve is instead of giving, each manage a twenty-five percent of each manager merit pay, and why not break that down to at least five percent for every employee (Hellriegel. 2010). That way even thought the percentage is lower but all the employees would be getting a reward based on the Diversity Index and QLMS. Everyone in the company, no matter what background that that individual may have, needs to feel like what they do for the company is not taken for granted. Managers at this time are receiving a twenty-five...
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...Corporate managers and shareholders can sometimes find themselves in a conflict of interest. The goal of being a good manager is being able to spot these potential conflicts and to remedy the situation before a serious problem arises. The biggest conflict between managers and shareholders is going to be money. Here is the most common scenario. A corporation is profitable. In fact, the corporation is more profitable than expected. Therefore, the corporation has a cash surplus, if you will. Managers would want this money as a financial bonus and the shareholders would want this money as a stock dividend. What to do? What to do? Mangers will argue that without their leadership and managerial ability, the corporation would not have been as profitable. The shareholders will argue that without their money, the corporation would not have been able to invest in its growth, and therefore, would not have reached that level of prosperity. Who should get the money? Another situation arises when the managers are also shareholders. This may lead a particular manager to push the opposite way of his/her position. For example, if a shareholder manager would get more money from a stock dividend than from a bonus, this shareholder manager might vote in favor of a stock dividend, not because he/she believes that stockholders should be rewarded for their investment, but because it will mean more money for that particular manager. What if only that one manger is a stock holder? Before...
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...3500 2200-75-2800100-3500 2200-75-2800100-3500 1640-60-260075-2900 do 1 Production Manager 1 In charge of Production Plant 21900 2 Asst Manager Production Asst Manager Maintenance Asst Manager Quality Control Jr. Manger (Q.A)- A 4 3 1 4 1 5 1 Supervision of Production Activities 14500 do 14500 do 14500 do 10840 6 Jr. Manger (Q.A)- B 1 MSc (Pharmaceutical 1640-60-2600In charge of Quality Chemistry)/ MSc (Micro Biology) with 2 years 75-2900 Assurance experience in the relevant field. do 10840 7 Jr. Manger (Q.C) 2 B.Pharm with 2 years experience OR Msc. In charge of Quality (Chemistry)with 2 years 1640-60-2600Control 75-2900 experience/ BSc (Chemistry) with 5 to 7 years experience in relevent Field do 10840 STAFF/WORKERS:TECHNICAL 750-40-950-50B.Sc. (Chemistry) with D.Pharm 1200-60-1500Industrial DA Production of Drug and minimum 3 years 70-1990-80based on cost experience in Pharmaceutical Formulations 2390-95-2865- of living Index production 110-3415 630-25-755-30Minimum 10th Standard + ITI in 905-35-1080Production of Drug Fitter/ Machinist Trade with 2 40-1360-45years experience in a Formulations 1585-55-1860Pharmaceutical Company 65-2185 Minimum 10th Standard + ITI in 605-20-705-25Production of Drug Fitter/ Machinist Trade with 1 830-30-950-35Formulations year experience in a 1230-40-1430 Pharmaceutical Company 630-25-755-30Minimum 10th Standard + ITI in 905-35-1080Maintenance...
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...Aim for 1 page – this example cover letter is longer because it includes instructions Ms Karen Medica [Address] [Suburb, State, Post Code] [Mobile] [e-mail] [date] 1 November 2010 [Salutation] [first name] [surname] [Position in Company] [Company name] [Address] [Suburb, State, Post Code] Dear [Mr. or Ms.][Last Name], Re: [job name, reference] Customer Service Officer, Position C542 [Write a brief explanation of your experience in the particular field and interest in the role advertised. This section should be limited to one paragraph only.] [Example only] I am writing to express my interest in your advertisement/ current opening for a [……],and submit my résumé for your review. Having served in sales and operational leadership roles for the past 8 years with continued success in meeting business/operational goals, I can make a valuable contribution to your organisation’s future projects and initiatives. I am aware of your products and familiar with your new line of [show you know something about what the organisation does] and believe that I can assist with increasing sales in the area of [again, show you know what they do]. [Sell yourself. Point out why you would be best for the role. Use examples/or use as a guide your current or most recent position. Provide detailed summary of the role’s key responsibilities and accountabilities]. [Example only]What I bring to this position is a combination of team leadership, strategic planning, and business development skills that...
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...workplace by serving as a good manager of people and their unique skillsets. The psychology of human beings cannot be ignored since people are almost certain to act as their nature dictates. In the article reviewed, “The Psychology of Crowds” by Chuck Csizmar, the author explores how herding mentality can act as a hindrance to a manager looking to set them self apart as a leader. Csizmar’s major point was that if you do not want to simply be part of the herd, as a manger you have to learn how not to be a “yes” man. You should get comfortable breaking the mold, because managers who change this mentality are able to make a real difference. The author starts off the article by discussing how when he was a child during recess the children were herded. Then as an adult in the military, during basic army training, drill sergeants crammed them into “cattle cars” to drive them to the different locations for their training. They would often yell “Moo!” to indicate that they felt like a herd. All of these experiences in the author’s life were part of building camaraderie and a spirit of teamwork with others. You feel as though you belong to something and becomes your comfort zone because of that human need to belong. But on the flip side it also caused groupthink and took away feelings of individuality. As the author stated, “the group focus suppresses the individual personality”. The author then goes on to say that when you transition into that role of a manager, you are now responsible...
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...ACKNOWLEDGEMENT God has its own purpose for all of us. He never plans without a purpose. He never sets a life without a promise. As long as we believe in ourselves and be grateful for all the people who contributed so much in our life. I wish to express my sincerest things and gratitude to those people who have helped me to reap the fruits of my success in the training. Mr. Erwin Camarillo, General Manager of the UNION GALVASTEEL for his undying support. Mr. Proland Mangahas, SNF Engineer of the UNION GALVASTEEL for his encouragement and for sharing us his knowledge about the qualities of a good employee and trainee. Mr. Joseph Savellano, former Senior Accountant of the UNION GALVASTEEL for helping us to do the assigned tasks accurately. Ms. Janette de Asis, Cashier of the UNION GALVASTEEL for guiding and leading us to the right way during difficult times. Ms. Gema Bulao, present Senior Accountant for providing us a copy of the history and other related information needed in the preparation of my terminal report. Mr. Roldan B. Eden, Dean of the College of Information and Computing Studies for teaching us the right manners and conduct of a trainee. Mrs. Riche M. Jose, College Computer Laboratory Assistant for inspiring me to go through and pursue my training despite of the problems that I am facing. Ms. Rosemarie B. Gascon, Elementary Computer Laboratory Assistant for assisting me during my training in the school. Above all, the Father Almighty for without Him nothing...
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...Scenario I When implementing a specific communication channel, I would recommend downward communication. Downward communication is most effectively used by group leaders and managers communicating with an employee assigned goals, provide job instructions, and also points out problems that need attention. This communication channel can help the marketing manager be more efficient in setting strategic goals with the team members. It can also get her team motivated by her leadership and wisdom as she relates in detail the task at hand. To convey my strategy to the Vice President of Operations, I would use the upward communication channel. Upward communication is the best choice in the marketing manager situation. This type of communication is used to provide feedback to higher- up’s to inform them of progress towards goals, and relay current problems. For this scenario it would effectively help the marketing manager convey updates on the task that was set fourth. By using key headlines and phrases, the Vice President of Operations could better understand the progress of the team and implement changes if needed. Scenario II The communication channel that the manager of the travel agency should utilize is oral communication. Oral communication deals with either face to face or phone communication. .The manager can make an emergency phone call to the IT group and they can walk her through issue with the password and expiration issue. Scenario III Implementing the face to face...
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...Some managers are known for “never having missed a budget target.” Do you believe that is possible? Does such a record suggest that the managers are extremely effective managers; very lucky managers, or devious, manipulative managers? Are such managers to be congratulated (and, possibly or likely, promoted in their organizations) for their budget-achievement record? Almost every business and managers use pre-set performance targets as it stimulates employees, helps evaluate their performance, increases their commitment and reduces the cost of intervention and game-playing. Those targets are defined during the budgeting process which is the third planning cycle and are usually financial. They are typically expressed on an annual basis and are related to the measurement of performance and possible rewards and incentives. Financial targets are fixed in most firms which mean that managers are accountable for achieving their targets regardless to the changing environment during the year. Targets need to be right and set the proper way. They need to be a correct amount of challenge. Indeed, targets need to be achievable otherwise the manager will feel demotivated which is counterproductive. Consequently, achieving a budget target doesn’t only depend on the manager’s performance but also on how the target is set by himself or his superiors. Studies shown that at corporate level, budget targets are set to be achievable 80 to 90 % of the time by an effective management team (Marchant...
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