...UK office etiquette In Britain, people are very polite and reserved. They pay a lot of attention to manners and are extremely punctual. Knowledge about British culture and their etiquette plays a vital role in creating a good impression while doing business in Britain. * The British pays a lot of attention to their office attire. It is conservative for both men and women. Dark suits, usually black, blue and grey are well accepted. Men's shirts should not have a pocket. If shirts have pockets, it must be empty. Single colored or pattered ties must be worn. Striped ties are not well received. For women, a color doesn't matter, however their attire must maintain a conservative image. * English are slow decision makers. Hence, they must be given time to think and decide. * Punctuality is very important for the English. Hence, reaching early or late is not well accepted. * While greeting someone, a firm and confident handshake is a must. * Privacy is very important for the English. Hence, never delve in asking personal questions. * Never make an intense eye contact or physically touch a person in public. It is considered inappropriate. Even during conversations, seldom have eye contacts. * To signal that something must be kept a secret or confidential, always tap your nose. * Gift giving is generally not part of English business. US/Canada office etiquette Office etiquette varies from country to country. Get to know some office do's...
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...Business Etiquette Etiquette is not a term that most business people, or anyone for that matter, are comfortable with. It is an important word in today's business world. Let's define what "Etiquette" is. Etiquette, business or social etiquette is the art of taking the unfamiliar and making it familiar to many. That's what the "rules" (they are really guidelines rather than rules) of etiquette are. Nothing more,nothing less. For example, job descriptions are a form of Business Etiquette. Signs within the bank, such as the signs on each counter, are business etiquette. Easy to find stationary, directions of layout are a form of business etiquette. Whenever a business is offering something -- an idea, service or product that is new or relatively unknown, to a potential customer, the "Rule of Business Etiquette" comes into play. And it is not just for a business to apply these guidelines. Anybody, when they are asking someone else to accept something new should also be using Rule #1 of Business Etiquette. E.g. change over from one technology platform to another should be informed in advance by way of a letter or through display boards at the premises. Business Attire Do's & Don'ts Looking the part promises both personal and financial success. Quality garments wear longer, fit better, and therefore, save money in the long run. Above all, if your clothing projects a professional image, others will respond to you in kind. Here are a few suggestions for maintaining the proper image: ...
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...Spain Country Report Feb. 14, 2013 Doing business in a foreign Country can be a very difficult thing to do if you are not familiar with proper business etiquette in the Country in which you are doing business. It also helps to have a good understanding of family life and the culture, ad well as social customs in the new country. This report will tell you, our valued employee’s, how to be successful in Spain, the home of our newest expansion branch. The figure to the left shows the current trends in the unemployment rates in Spain compared to the US, Portugal, and the UK. It is very important with the constant rise in unemployment in Spain that you go to the new branch prepared and therefore everything in this report should be considered important. Business Etiquette The first thing that you need to know when doing business in Spain is how to properly introduce yourself in a business setting. The most common and accepted way to professionally introduce yourself in a business setting in Spain is with a firm handshake with direct eye contact being kept throughout the gesture. Men should wait for women to extend an offer to shake hands if she wishes. When verbally addressing people in the business setting “Try to address people by their title and last name until invited to do otherwise.” (Coleman, 2011) For people in Spain, calling them by their title and last name is a sign of respect and this will go along way with them. These are two small things that will gain you the...
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...business relationships, based on an awareness of this German culture, is essential. To be successful obtaining the great results from a business relationship with a German company, we have to observe and understand their social rules, etiquette and values in order to deal with them better. It is important to observe and understand many of the social rules in order to make a positive impression on your German hosts. It is probably a good idea to understand how Germans view business. Germans maintain a stronger separation between home and office than Americans do. ‘Work is work and play is play’ is an important distinction in their culture. Randlesome (1994) Germans have a reputation for being industrious, hard-working, reserved. They are meticulous and exact and often very militaristic in the preciseness of their actions. The Germans are not an outward people. They tend to be very private. Moran et al. (2011) Though their daily routine brings them into close contact with many different people, they are close to only a very few. Randlesome et al. (1994) The Germans make a strong distinction between acquaintance and a friend. The handshake is an important part of the German greeting. Firm handshakes are preferred. Moran et al. (2011) Proper etiquette is also important when impressing the hosts. It requires using titles when addressing Germans as...
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...Abstract If it was not for certain technological advances with reference to computers much of the global business community would not able conduct business and produce products. In all aspects of business, ethics and morals have to be the foundation but where the rubber hits the road, business etiquette will aid in maintaining high job satisfaction and keep customers coming back. With the vast majority of business operations having a foothold in technology there is a severe need for e-etiquette. What is Driving Technology in Business? In today’s era of business there would be a severe lack of production if the power goes out. With the advancement’s and availability of computer technology in business, there has been a significant shift in the way day-to-day business operations are conducted. The introduction of the computer and data processing capability to the business world transformed the workplace. Unlike the traditional typewriter, the computer brought with it the ability to easily store and correct documents without having unsightly spots of “white-out”. The usage and utilization of computers, computer systems and information technology (IT) applications in every aspect of business is now routine. Wide-ranging means of connecting to and access technologies with computing interfaces expedite communication between employees and with business partners, suppliers, customers, or other stakeholders. With the plethora of software, production...
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...Doing Business in Japan In researching the Nemawashi consulting system I found that Nemawashi is the Japanese consensus building approach. The literal translation into English is “wrapping around the roots”. I discovered that Nemawashi is about working together to create clear and implementable goals by agreement of all involved parties. Some advantages of this system are: it allows everyone to be accountable instead of 1 person, or a select few. It allows a clear understanding amongst all parties. Everyone knows what is to be done and why. An individual is bound to support an initiative in which they helped to develop. Makes everyone accountable and builds a sense of ownership. Another advantage is that all parties are in consensus from the start, as to what the goal is; which in turn, reduces time which would have been spent in meetings. That time can instead be spent on designing/implementing the product or idea. Implementing Nemawashi practices in American business could be difficult due to the differences in the American business culture. The Nemawashi process often happens in a casual setting such as dinner or a sporting event. Unlike us Americans, this is the time in which the Japanese use to discuss business ideas and strategies. Research states, this is the time in which the Japanese feel more comfortable in which to speak freely on difficult topics. By time the actual meeting takes place 80% of the decision making process is complete. Now this can pose a problem...
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...they are bored and are not paying attention. c. it comes off as if you are tired and don’t want to be there. d. it comes off as if you don’t care and have an attitude. e. it comes off as not being serious. 2-16. Hi Mr. Doe, this is Kayla Leslie. I just found out about the move of my office and i have very important meeting in my office Monday afternoon and I need to finish up some work Monday morning. With that move of my office it would be impossible to have everything done before my meeting. I was wonder if we could postpone the moving of my office. When you get this would you please call me at 555-0867 and discuss this in detail with me thank you. 2-17. Memo: Business Etiquette is an essential element of every aspect business communication. Due to the poor proper business etiquette that you performed at the very important business lunch today I feel that you need to look over the attached file and apply it to your everyday performance at work. I mad another lunch for next week and you all will be accompanying me again and I expect that you will have great business etiquette. Thank You Business Etiquette 1. Don’t interrupt. 2. Watch your language 3. No phone during...
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...knowledge toward improving an organization’s effectiveness (Colquitt, 2015). For past 2 weeks, total of six groups presented their topic related to organizational behavior. On May 14th, groups presented materials on office etiquette, difference between successful and poor management in health care, and effective communication. Groups on June 4th delivered their information on harassment in workplace, motivation, and workplace diversity. The purpose of this paper is to discuss the application of the content reviewed in past two class meetings for the future profession. May 14th, 2015 The presentation on office etiquette was very inspiring. Etiquette, an ethical and socially acceptable behavior regarding professional practice or action among the members of a profession in their dealings with each other, is a very important aspect that helps smooth the interaction within the workplace (“Etiquette”, n.d.). Office etiquette is important because it can act as a key to effective communication and an obstacle at the same time. As a future nurse manager, I will be dealing with people above and below my level, who I need to show proper manner to gain respect and a sense of professionalism, and promote effective communication without any distractions like inappropriate office etiquette. I will make sure to come in on time so I can become a great example for others and to respect other people’s time as well. I will dress in business attire during work hours to maintain the air of professionalism...
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...Etiquette defines it as the forms, manners, and ceremonies established by convention as acceptable or required in social relations, in a profession, or in official life.Some business organizations have administrative manuals in which acceptable codes of behavior are listed. Etiquette is respect, good manners, and good behavior. It is not just each of these things, but it is all of these things rolled into one. Five elements of business behavior is meeting people, telephone etiquette, correspondence etiquette, work etiquette, and dining etiquette. First is meeting people when meeting people both nonverbal and verbal behaviors help to define your social skills. Using effective handshakes, good eye contact, and making the proper introductions show proper etiquette. Handshakes are vital in social situations. Develop a comfortable handshake and keep it consistent. Handshakes should not be too hard or too soft. Make a solid connection of the web skin between the thumb and forefinger. The host or person with the most authority usually initiates the handshake. Eye contact is another critical factor when meeting people. Eye contact increases trust. It shows confidence and good interpersonal skills. Eye contact shows respect for the person and business situation. Secondly, proper introductions help to establish rapport when meeting people. Authority defines whose name is said first. Say the name of the most important person first and then the name of the person being introduced. Introduce...
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...Justin Gray Mrs. Kiry TB 332 May 1, 2012 Business Dinner Etiquette Many people these days instead of just an interview for a position are being asked to join for business lunches or dinners. With what seems to be the age of the working lunch break, it seems very likely that a person will be asked to join at some point in their career. The only problem is that manner people do not know the proper etiquette for such occasions. Many believe it to be basically a free meal, and that is not the case. As someone who is asked to join in a business meal meeting, it is important to know that you are still being interviewed. It is almost the same as a traditional job interview in an office setting. The main difference is that the employers are really trying to see how a potential employee handles themselves in a social environment. Part of most positions these days will require someone from one company to ‘take care of’ a potential client. When this happens the employer would like to send someone on these types of meetings that can interact socially and appear that the company knows how to conduct itself professionally. As a person joining a business meal there are certain ways to behave. First of all dress appropriately. Do not show up at a fine dining establishment in casual dress. This looks bad on you and you may find out many places like this have dress codes. It would be embarrassing to show up for a meeting and have to leave because your attire is not suitable...
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...Business Communication Customs in Canada Presented to Professor D. A. Beaudoin, MBA Prepared by Claude D. Brooks February 14, 2007 Businesses, today, have gone global and many have formed multinational alliances. This globalization, along with technological advances, and the sheer number of companies dealing internationally has brought about a dramatic change in the way people from different cultural backgrounds interact. These cross cultural differences are most noticeable in areas such as in behavior, etiquette, norms, values, written expressions, oral communication, and non-verbal communication. If workers can understand their own culture, they are then better able to adapt to other cultures when communicating within them. Guffey states that another way to achieve intercultural proficiency is to recognize barriers and ways to overcome them (110). To effectively communicate across international borders, we must be sensitive to other cultures and avoid misunderstandings and contrary views resulting from the various intercultural differences (Guffey101). When communicating to international audiences, workers must also pay special attention to not only oral and written messages, but also nonverbal communication. Nonverbal behavior includes actions and behavior such as eye contact, facial expression, posture, gestures, and the use of time, space, and territory (113). As business communicators, it is...
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...Tamara Thomas BUSI 472 27, November 2011 Top Ten Blunders in Business Etiquette There are numerous mistakes in business etiquette which have become second hand in today’s society. As Christians in business we must strive to do as Christ would have us to do. We should have a higher standard when it comes to having proper etiquette in business; in my research I will attempt to convey the top ten blunders of business etiquette. People may ask well what blunders are. Blunders are simply mistakes or things that should not be done. All businesses have a set of ethical codes of business; no matter how large or small the business, proper etiquette counts as well as manners. As a Christian in customer service it is my job to make sure that I deliver outstanding service to our clients, by exceeding their expectations. I have been on both sides as the consumer as well as the representative of the business and I have had all these common blunders occur in my work as well me being the customer. The first common blunder is No multitasking while talking; this is a very big issue in a business where you have to have face to face contact with a potential client; emailing, texting, or answer unimportant calls while doing business with someone face to face. Texting and emailing unless it its business related should not be done at all while working, this type of disasters can cause serious miss communication between both client and business. How often do you see a person harm...
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...environment. There are many differences in which people do business compared to the “American way”, today we will examine a little about the way Brazilians perform business with Americans. First of all, formality, American business men are taught and coached to “Wear dark colored business suits in classic colors of gray and navy. For an important formal meeting, choose a white dress shirt, for less formal a light blue shirt will still give you a conservative appearance.” Kimberley Roberts & Stephen Taylor 2012, United States of America Business Etiquette, Culture, & Manners While in Brazil “Three-piece suits carry an "executive" connotation, whereas two-piece suits are associated with office workers. Conservative attire for women in business is very important. Also make sure your nails are manicured” Joni Nicol 2012 Brazil Business Etiquette & Culture. no major change in the clothing aspect, just small details where things are not very noticeable. However, as far as the other elements we see that initial meetings can be somewhat formal, where you are expected to shake hands with everybody present on arrival, but any subsequent meetings are likely to become much more informal. There is a great deal of what we called “small talk” before the meeting or presentation begins. ...
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...Course Number AB224 Section Number 1 Unit Number 1 One important thing you should know, when it comes to “business etiquette,” you must take it serious and be professional in that area. “…Proper etiquette sets a tone for clients and customers that the business has a productive and successful environment, and the impression created when everyone displays professional manners helps the company's profitability” (Mooney,2013) Office decoration One thing to know is “what to bring and how much you should have in your work area. You as employees should know all kind of items shouldnot be on your desk. For the simple fact, the desk is needed for all important things (paper, books, pens, and pc) that are involve your job duties. Therefore; that area need to stay free from unnecessary thing, For instance your personal pad, mp3 player. It should be a limit and certain items that an employee can bring to work. For the simple fact, you at work therefore; your work area shouldnot look like an area (dresser) at home, For instance; personal items. I think we as peoples take it to the extreme sometimes because we have some kind of authorities at work (management). There is expectation that every job look for in employees so that means everyone have rules to follow no matter if you are a manager or a regular employee. Things that shouldnot be viewable or brought to work is fingernail polish, deodorant, perfume, and lotion, those are personal items that should be use before coming to work...
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...“Lucian Blaga” University of Sibiu The Faculty of Economics Master in Business Management, C1 Doing Business in Japan 2013 Introduction Japan is an island nation in East Asia. Located in the Pacific Ocean, it lies to the east of the Sea of Japan, China, North Korea, South Korea and Russia, stretching from the Sea of Okhotsk in the north to the East China Sea and Taiwan in the south. The characters that make up Japan's name mean "sun-origin", which is why Japan is sometimes referred to as the "Land of the Rising Sun". Japan is an archipelago of 6,852 islands. The four largest islands are Honshu, Hokkaido, Kyushu and Shikoku. Together, these four islands hold about 97 percent of Japan's land area. Japan has the world's tenth-largest population, with more than 126 million people. Honshū's Greater Tokyo Area, includes the de facto capital city of Tokyo and several surrounding prefectures. It is the largest metropolitan area in the world, with more than 30 million residents. Japanese culture has evolved greatly from its origins. Contemporary culture combines influences from Asia, Europe and North America. Traditional Japanese arts include crafts such as ceramics, textiles, lacquerware, swords and dolls; performances...
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