...Online Shopping Channel – Trending Topic of the Market If you are a Starbucks fan, the first thing you do in the morning, is probably walk into a Starbucks store and buy a cup of coffee. You will show your Starbucks card, and get a “star” for every drink you purchase. With a Starbucks card, you can earn great rewards for using it, get special discount, receive personalized birthday cake, and enjoy convenient online order via iPhone app. Starbucks makes our daily life much better just by the power of a small-digitalized card. Imagine this digitalization happens in the whole fashion industry. You may wonder, why bother shopping online when we could drive fifteen minutes to a large shopping mall? Let me tell you some facts first. More than eighty percent of consumers in the United States are satisfied with buying experiences, however, only sixty percent of them are pleased with in store shopping experience. With $248.7 billion online sales, consumers should try online shopping more often, and benefit from it. E-commerce channels make shopping more convenient. Online stores remove the limitation of geographic locations as well as time constraints. Consumers can not only obtain and view unlimited options of goods, but also receive fast and secure shipping service. For example, after you enjoyed a late movie that is located in a shopping mall, you passed by an amazing dress that was shown behind the glass. It was exactly the dress that you were dreaming for. All the...
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...5 Online Retailing Market Overview 5 Online Shopping for Jewellery 7 Profile of General Online Shoppers 8 Site Profile of Top 3 Online Shopping sites 10 1. Amazon UK - www.amazon.co.uk (ranked no. 8 in Alexa in UK) 10 2. Argos - www.argos.co.uk (ranked no. 41 in Alexa in UK) 17 3. Littlewoods - www.littlewoods.com (ranked no. 498 in Alexa in UK) 27 USA 32 Online Retailing Market Overview 32 Online Shopping for Jewellery 33 Profile of General Online Shoppers 33 Site Profile of Top 3 Online Shopping sites 35 1. Amazon US – www.amazon.com (ranked no. 5 in Alexa ) 35 2. WalMart - www.walmart.com (ranked no. 41 in Alexa) 39 3. KOHLS - http://www.kohls.com/ (ranked no. 207 in Alexa in UK) 44 Germany 48 Online Retailing Market Overview 48 Online Shopping for Jewellery 50 Profile of General Online Shoppers 50 Site Profile of Top 3 Online Shopping sites 52 1. Amazon Germany – www.amazon.de (ranked no. 6 in Alexa) 52 2. Otto Germany - www.otto.de (ranked no. 79 in Alexa) 53 3. Idealo - http://www.idealo.de/ (ranked no. 37 in Alexa) 54 France 56 Online Retailing Market Overview 56 Online Shopping for Jewellery 56 Profile of General Online Shoppers 56 Site Profile of Top 3 Online Shopping sites 56 Netherlands 59 Online Retailing Market Overview 59 Online Shopping for Jewellery 59 Profile of General Online Shoppers 59 Site Profile of Top 3 Online Shopping...
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...definition of online shopping we use is online purchasing of physical merchandise such as clothes, books, and electronic items. This covers the same merchandise categories as used in the retail sales statistics published by the Australian Bureau of Statistics and Statistics New Zealand, and therefore online sales can be directly compared with total retail sales. The study excludes online purchasing of services such as travel & accommodation, event ticketing, financial services products and media downloads, as these categories are not included in the retail sales statistics. Purchases of items from online auction sites (such as eBay) are also excluded, but purchases of fixedprice items from sites such as eBay are included in the analysis. Online shopping is defined as occasions where a transaction is made online (generally with the payment being made at the time of the transaction) and excludes online browsing or research with the transaction subsequently being made in a physical store or via the telephone or another channel. All business-to-business (B2B) online purchasing is also excluded. The report is based on a comprehensive survey of 1,200 consumers (1,000 in Australia and 200 in New Zealand) between the ages of 15 and 65 who have shopped online in the past 12 months, with online shoppers being asked to record their online shopping behaviour in terms of total online shopping expenditure, both overall and by merchandise category, the reasons that they shop online and how they...
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... 6 SWOT Analysis………………………………………………………………….. 9 Recommendation……………………………………………………………….. 18 Conclusion................................................................................................... 19 References……………………………………………………………………….. 20 Abstract Online shopping is a tendency in 2010 and combines with other new technology such as smart phone. Internet provides more convenient environment that customers can purchase staff quickly and safely. Moreover, with new technology changing, online website should revise their strategy that can be adjusted in tendency. Within few years, online store will be tend to mature and diversity. In future, customers just open their computer and search that what they want. This development will change website, and online store need to follow this tendency. Introduction With the dramatic growing of using internet, Ecommerce becomes a powerful business weapon to a company since it provides not only convenient for customers but also reduces the cost for seller. Moreover, customer behavior has changed t for a while and has tended to a new generation shopping style. Shopping in store is not an only way for customers. Online shopping provides customers a brand new shopping experience. NewEgg.com is a rapidly growing electric seller in recent...
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...ABSTRACT Despite the development of online shopping around the world, there is still a lack of understanding concerning the benefit of internet shopping in Vietnam. This study aims to compare the popularization of traditional methods of shopping with online shopping and examine the prospect of shopping online in Vietnam. A structure questionnaire was sent out randomly to students at a university in Ho Chi Minh City to collect the necessary data. The results showed that online shopping had not been favored by many people, even ones who frequently access the internet. The study also found some obstacles that limited the development of internet shopping in Vietnam. Applying the suitable ways to deal with the obstacles may help Vietnamese online suppliers attract more customers. INTRODUCTION In Vietnam, since the introduction of the first Internet Service Provider in 1997, the growth of Internet usage has been rapidly growing. Coming with the development of Internet’s growth speed, there are many e - service that Vietnamese people can enjoy such as: email, yahoo chat, sending files, e-banking…One of the most familiar services that Internet brings to people around the world is Internet shopping or online shopping. Online shopping first started in 1994 (Hsin, 2000). It is the process whereby consumers directly buy goods or services over the Internet (Margherio, 1998). A good example is The Dell Online Shopping Store that sells personal computers...
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...be more hesitate to buy that product. The most vital determinant that motive the consumers the make the buying decision is the price, most online shop’s market is in a monopolistic competition market, which means that they are selling the similar products. (Wikipedia, 2015) A high accessibility cause the consumers can do some searching on price among different shops, so most of the shops will offer some discount to attract consumers. (file:///C:/Users/user/Downloads/DhawanA.pdf) the new shopping trend: online shopping better than offline shopping? IN 2010, nearly 132million of citizens in USA was digital shoppers, but now there are over 200millions of citizen have experienced the online shopping and it there is still a tendency to rise. (http://www.forbes.com/sites/niallmccarthy/2014/11/12/online-shopping-by-the-numbers-infographic/) These statistics reflect that more and more people think that online shopping is a better shopping method than traditional shopping. Yet, online shopping have some limitation. Compare to offline shopping, online shopping cannot satisfy the customers need in some circumstance. Therefore, I disagree that online shopping is better than offline shopping due to three dimensions, including the sense of security, the benefits provided to experiential buyers and timeliness. . Firstly, online shopping cannot provide benefit to experiential...
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...Group 3 Group 3 Contents Introduction: The E-commerce market 2 Market Scenario: India 2 Drivers of Growth 3 Competition & Emerging Market Trends 3 Key Drivers of Industry 5 PESTEL Analysis 6 Government regulations 7 Business model 7 Barriers to entry 8 Lifestyle as a segment 8 The acquisition of Myntra 9 Conclusion: The road ahead 10 Which category to pursue? - A Game Theory Model 10 References: 12 Introduction: The E-commerce market Electronic commerce has emerged as an indispensable ingredient of India’s trade facilitation policy. Since 1991, The economic reforms explicitly took place in India around 1991 which resulted in the integration of the economy with the global economy. This combined with globalization and the advent of Internet has facilitated the growth of e-commerce market all over the world. India first came into interaction with the online E-Commerce via the IRCTC in 2002. The government of India experimented this online strategy to make it convenient for its public to book the train tickets. Since then the market was taken over by airlines and other travel companies which made the mode of ticket booking online. This was taken forward by Flipkart, Snapdeal, Amazon and other companies and today, they rule this industry. The E-commerce business transactions are categorized into business-to-business (B2B), business-to-consumer (B2C), consumer-to-consumer (C2C), consumer-to-business (C2B) and the recently evolved business-to-business-to-consumer...
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...Store Going Online! The Value of Convenience YOUR NAME MBA6004 Unit 4 Professor Steinhagen 11/15/2013 Table of Contents History of Martin’s………………………………………………………………...3 The Journey of Martin’s…………………………………………………………..3 The Future of Grocery Shopping…………………………………………………5 Strategy Recommendation………………………………………………………...6 Conclusion………………………………………………………………………….8 References…………………………………………………………………………. 9 Many industries in the United States are expected to utilize the web to expedite services and to meet the demands of customers. Grocery shopping is one of the most popular industries that are expected to change by offering online shopping and home delivery services. There are many benefits to online grocery shopping which include accessibility, consuming healthier produce, and convenience. Online grocery shopping is estimated to grow by 9.5 percent annually and is on track to become a $9.4 billion industry by 2017 (usnews.com). Amazon, Costco, Google, and Peapod have already invested millions in the infrastructure of their online grocery business. However, Martin’s grocery store has chosen not to follow the business model of offering customers online ordering and delivery services. The grocery legend believes customers would rather have a “hands on” shopping experience that includes friendly cashiers, attractive store displays, and helpful baggers. Martin’s must change their business model to offer customers local produce by online ordering...
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...1. Case 1-2: Amazon.com: The Brink of Bankruptcy 1.1. How did the Amazon.com business model evolve from the company’s launch in 1995 to early 2001? 2.1.1. Product-Market Enhancements: Amazon.com launched as an online bookstore in a garage by Jeff Bezos in 1995. In order to be close to one of the largest book distributors he chose Seattle as the location. In 1996, they focused on enhancing its product and service offerings and capabilities. Amazon.com offered powerful search capabilities as well as recommendation center. In addition, and to enhance the online shopping experience they created shopping carts, 1-Click shopping, wish lists and greeting cards. By early 1997, the company went public and their revenues increased by $ 16 million. 2.1.2. Product Expansions: In1998, the company expanded to new products. Thus, Amazon.com enters the online music and video business. By late 1998, the firm expanded into selling toy, kitchen, and home stores. In 1999 the firm expanded marketplace business model with equity partnerships with leading online retailers. 2.1.3. Market Expansions: Between 1998 and 1999, the company expanded into international markets and entered Europe. Thus, they sold products in over160 countries by early 2001. Amazon.com had expanded from online bookstore into an online superstore. 2.1.4. Business Explorations: In 1999, Amazon.com launched new business models including Z- stores and auctions. Thus, the firm provided the software and service but...
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...CURRENT MARKET CONDITIONS COMPETITIVE ANALYSIS Amazon’s market is a vast and filled with thousands of competitors. The online ecommerce market has grown exponentially with each passing year. With advancements in technology and new demography gain access to the web, online sales have grown and grown. The trend of Black Friday shopping for holiday gifts has slowed over the years. The new trend for shopping is purchases made on online vendor’s sites. The age of brick and mortar stores has been surpassed with ecommerce’s. The ability to purchase products internationally from home, has allowed consumers to enjoy the comforts of their own home to purchase any item the need or want. This phenomenon has caused a shift in markets. The new consumer market to purchase pretty much any product has turned from store fronts to online purchase. So how does this affect Amazon? Amazon has established a brand name in the ecommerce market. Amazon provides customers with an online marketplace, where they can choose to either sell or purchase products from a wide diverse venue of vendors. The introduction of the new mobile platform for Amazon purchases, will drastically impact the market. Giving consumers faster delivery time from shopping local markets will drive consumers to make more purchases online. Other competitors such as Ebay, overstock.com and other online competitors cannot compete with Amazons new faster delivery times will be a new factor that directly affects the markets. What other...
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...With the rapid development of Internet, shopping online has become an indispensable choice. Taobao is, absolutely, a true winner in China. Except for the great achievement they had made, for example, enriching the variety of commodity and offering job opportunities, Taobao has also brought a lot of problems which cannot be ignored. Para1. Taobao brings convience to people. * Variety of commodity; * Different ways of shopping; * Cheaper price. Para2. Economy growth and industry transform * Job opportunities; * Express delivery industry; * The double 11 shopping festival in China made by Taobao. Para3. Express delivery created a lot of pollution. * Excessive packaging; * A plenty of trees were cut to make cardboard boxes; * Increasing carbon dioxide. Para4. Shoddy goods and Taobao has stimulated the action of hurting intellectual property right. * Price disorder, malign competition make sellers tend to sell fake or shoddy goods. * Taobao gives pirated copies a convenient way to flood into the market. Conclusion: Taobao aims at creating the world’s preferred online retail shopping district. For the purpose of an environmentally friendly promotion of Taobao e-commerce, Taobao should change and improve their future strategies. Bibliography 2016-05-19 1. Some information about Taobao. http://www.alibabagroup.com/en/about/overview 2. “ Taobao.com launches online shopping mall”.( Jan15, 2008) Shanghai Daily http://www...
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...The UK Fashion Market: Present The Drapers 2012 Retail Forecast Sarah Curran, founder of etailer My-Wardrobe and Meg Lustman, managing director of womenswear chain Warehouse both state how consumers will become cautious in their purchasing habits therefore retailers must provide the right product. This is proven to be true, as consumers are looking to buy essential products that are long lasting with quality being the key incentive to purchase. Furthermore, they stated that providing exceptional customer service and enticing the customer with extra services and excitement is a must for 2012. This has been demonstrated with John Lewis sitting amongst the most admired retailers of 2012 according to ‘The Drapers Market Report 2012’ for their exceptional customer service and how they embrace the multichannel attitude by targeting the right consumer, providing them with the right product online and in store. Fiona Lambert, brand director at supermarket brand George at Asda who stated ‘customers will buy investment pieces’, made a further opinion on product quality. Mark Bage, co-owner of York premium indie Sarah Coggles stated ‘the move from disposable fashion to investment statement pieces by customers will continue to change the high street.’ This was proven to be true as J Brand leather leggings priced at £875 sold out in 48 hours. We are still in a recession, however consumers are looking to purchase on trend, quality products. Many agree that being a multi channel retailer...
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...Since the world turn to the new century, electronic commerce has had a significant influence on business operations. Trading on the internet is used as a method to extend the markets. The DTI (2005) claims that it is not only the customers but also suppliers can gain the advantage from the internet shopping because it often promises “greater market penetration, increased customer response, more flexibility and lower costs.” This essay will examine the possible problems that take place from the rapid growth of online shopping, propose reasonable solutions as well as evaluate these solutions. The rise of online stores appears to be one of the key factors that generate revenue of businesses. With the arrival of online shopping, it is claimed that offline sales in Europe are set to decrease by 1.4 percent in 2015, on the contrary, online sales increase by 18.4 percent. It indicates that overall retail sales in 2015 may rise by around two percent across the continent. Observing the UK alone, offline sales are set to decrease by 1.9 percent but overall retail will increase by 3.5 percent, according to Terrelonge, Z (2015). Even though, the use of online transactions for shopping become increasingly popular in this era; the electronic commerce also has two types of risks. First is product risk, the consumers need to examine a product before purchasing. Another type of risk is security risk, there appears to be a significant risk because all of the payment transactions are conducted...
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...Cash-on-Delivery in India’s E-commerce Abstract – The online retail service is growing in the emerging market such as India. The online retail companies launched Cashon-Delivery (COD) to create trust of e-commerce in India. This helped many companies to penetrate in Indian Market. However, to the online retail company COD service has added additional burden such as direct and indirect cost of the transaction, high working capital requirement, efficiency management of COD ecosystem and payment hassles. According to Ernst & Young (E&Y), COD accounts for 50 to 60 per cent of online transactions in India. To reduce the contribution of COD in the online transactions without affecting the number of sales the online retail service providers need to understand why does the customer use COD as a mode of payment. The purpose of this research is to understand the factors influencing the customers to use COD as a mode of payment. Keywords – E-commerce in India, Cash on Delivery, Challenges in cash on delivery, COD users, but is still below world averages. This shows the immense potential that the retail category holds in India with online retail filling the distribution and convenience gap. The e-Commerce and allied companies have also turbocharged the e-Commerce growth engine by introducing innovative business models, by introducing technological innovations and by offering convenient payment options most popular being the COD. Cash-on-delivery has been one of the key growth drivers...
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...Flipkart and amazon Abstract With the advent of the information technology, specifically the internet, it is said that more and more companies are existing in the online world. The changes in the business market also allows customers to change and become more dependent on online stores and online shopping than go and find something in shopping malls or retail store. One of the existing and considered as the largest and competitive online shopping in the world is Amazon. In this report, the goal comparative study of flipkart and amazon(in respect of their growth,market study etc and how IT strategy affected their business. . Flipkart has been mostly marketed by word of mouth advertising. Customer satisfaction has been their best marketing medium. Flipkart very wisely used SEO (Search Engine Optimization) and Google The message is very clear to make people more comfortable with Flipkart, to generate a great customer relationship and loyalty on the basis of great product prices and excellent customer service. All in all to create a great customer experience. Amazon has been considered as one of the largest bookstore and online store in the global market. The company has been able to thousands of customers in over 150 nations. Amazon’s main website offers millions of DVDs, music, books and videos not to mention their products from household, electronics, apparel and clothes, cosmetics, drugs and others. Thought the company has highs and lows...
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