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Operational Management Report

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TERMS OF REFERENCE

This report has been compiled by Anisa Suleman in accordance with the brief obtained from Mr R.H. Salisbury for the purpose of obtaining a percentage of the semester mark.
The topic of discussion is to prepare a comprehensive operations management report for a new enterprise located in a timber supply chain. My objective is to devise an enterprise that will be able to add value and develop core competencies that enable it to compete successfully with similar enterprises competing in the same market taking into account all ten Operation Management Strategies.
The report must be clear and concise and include an executive summary, introduction, body, conclusion, recommendations and references.
Due date: 29 April 2014

EXECUTIVE SUMMARY
The enterprise will be a dynamic and growing sawmill enterprise; the new company’s strategies are formulated according to my operations plan and this plan involves gaining a good customer base and competitive advantage in the market. My objective is to prepare a report that describes the operations management of this new enterprise in terms of the ten OM strategic decision areas that I have devised. The name I have chosen is KZN Timber Pine and it’s a sawmill facility where logs are cut into board or planks. The process takes place in multiple steps and the planks are prepared using various machines. Logs are stripped of the bark and the wood is cured before being cut into planks. Planks go through a process of drying in a thermally insulated chamber called a Kiln; finally planks are treated in a high pressure vessel.

Some OM Decision areas that will be managed well include the following: * Design of goods and services – Pine timber is softwood which is highly preferred by most woodworkers. Pine wood can be bought at low cost and it is flexible enough to ensure maximum benefits to final

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